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Holiday Inn Express Veracruz Boca Del Rio

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Holiday Inn Express Veracruz Boca Del Rio
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79 Reviews from our TripAdvisor Community

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Showing 11: English reviews
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Reviewed 1 week ago via mobile

An older type building still in very good condition, roomy, comfortable rooms with nice views from the balcony, good service and a large restaurant with a varied menu. Only complaint is it has only one ice machine for the entire hotel of 150+ rooms, which now it seems to be broken since I haven't been able to get ice for...

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Thank dartman711
Irapuato, Mexico
Reviewed 2 February 2017 via mobile

Hotel has the tipical standards of a holiday Inn. Reception has a weak understanding of what it takes to fulfill costumer satisfaction. Breakfast includes a bit more of what normally is offered in other HIE.

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Thank Gizeh E
Puebla, Mexico
Reviewed 25 September 2016 via mobile

We had a 3-night-stay in this Hotel and we really loved it! It is perfect for children with a pool inside and outside. If you prefere the beach, it's connected directly with a little bridge. The breakfast and meal were delicious. We definitly would come back.

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Thank jamaicasunsea123
Norman, OKI
Reviewed 26 June 2016

As the other reviewers have mentioned - this is a no frills HIE but in a good location. The room I had was on a higher floor on the south side of the hotel. Double queen beds, decent size, clean, decent size bathroom, mostly quiet. The location is nice with many eating options right around the hotel. The Holiday Inn...

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Thank bconwayOU
IHGService, Guest Relations Manager at Holiday Inn Express Veracruz Boca Del Rio, responded to this review

Dear bconwayOU, Thank you for taking time to leave us a review. It is delightful to know that you would consider staying at our property again and that you found our staff friendly and professional and We greatly appreciate your feedback as this gives us the avenue to improve on our guest satisfaction. We look forward to hosting you again...

Cancun, Mexico
Reviewed 24 June 2016

The new Holiday Inn Express is built on the same property as the Holiday inn. It is a decent facility. The staff is horrible. Always on their cell phones, not cordial, absent from the desk and poorly trained. The rooms are average. The breakfast is decent. The faculty is an afterthought to Holiday Inn. The location to the plazas and...

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Helpful?
Thank Drew S
IHGService, Guest Relations Manager at Holiday Inn Express Veracruz Boca Del Rio, responded to this review

Dear Drew S, Thank you for taking the time to share your recent experience at our hotel. While we are pleased to learn that our location served its purpose for your travel needs, it is regrettable that the overall level of service rendered by our hotel staff members fell below your expectations. Please allow me to apologize for any inconvenience...

Corpus Christi, Texas
Reviewed 2 February 2016

Unfortunately for this hotel, there are several nicer places to stay within walking distance. This, like all Holiday Inn Expresses, is plain jane with no frills. That is why I give it an average rating. It doesn't stand out. That doesn't mean bad or terrible. You will get a decent night sleep in a clean functional room.

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Helpful?
Thank Darin J
IHGService, Guest Relations Manager at Holiday Inn Express Veracruz Boca Del Rio, responded to this review

Dear Darin J, Thank you for taking the time to review. Our hotel is committed to providing our guests with the highest quality services and facilities. I appreciate your honest feedback that you found the hotel only at average best. We are highly motivated by your words and ensure you that we shall continue to strive for excellence. I hope...

Tlaxcala, Mexico
Reviewed 13 October 2015

Before I start, I would like to mention I got more than 25Mbps of download speed, and more than 50Mbps of upload speed (October 2015). That's an automatic 3 stars for me. Now for the hotel. It's pretty much your standard business class hotel, but with an important extra. It's located right next to another Holiday Inn, but with a...

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Thank ioserg
Menasha, Wisconsin
Reviewed 19 March 2015 via mobile

I just wanted to say that the staff here were really wonderful and the rooms were very clean! The area around the hotel had access to the beach and guests that are in the mood to shop won't have to go very far to visit Plaza Las Americas, a huge mall with many brand name clothing stores. Don't forget to...

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Thank Travelr_73
Santa Clara, California
Reviewed 4 March 2015

Very good service. Excellent location near many restaurants & BIG mall. Breakfast buffet contains lots of options but not many are vegetarian :( I believe Holiday Inn (NOT Express) has a better view because it is overlooking the gulf.

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1Thank AdelYoussef
Monterrey
Reviewed 7 August 2014

I arrived to the hotel with high expectations and i wasn't disappointed. The hotel is nice, simple and with an excellent customer service. The rooms are clean and comfy, breakfast buffete very good and varied and what I liked most was the attention of the entire team. The hotel is very well located with restaurants, shopping and beach just steps...

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2Thank AlexMolina

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Holiday Inn Express Veracruz Boca Del Rio

Address: Boulevard Adolfo Ruiz Cortines 4298 A | Fracc Costa de Oro, Boca del Rio 94299, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Veracruz > Boca del Rio
Price Range: $82 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Express Veracruz Boca Del Rio 3.5*
Number of rooms: 120
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Also Known As:
Holiday Inn Express Veracruz Boca Del Rio Mexico
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Veracruz Boca Del Rio staff and other travellers.
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Questions? Get answers from Holiday Inn Express Veracruz Boca Del Rio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get room on high floor on back side of hotel.”
 of 5 bubbles bconwayOU, 26 Jun 2016 | Read review
“Rooms on the road side are noisy”
 of 5 bubbles 777drews, 24 Jun 2016 | Read review
“From 6 to 9 floor to avoid traffic noise”
 of 5 bubbles AlexMolina, 7 Aug 2014 | Read review
“Would recommend to stay on one of the higher floors because of traffic and street noise.”
 of 5 bubbles janf94, 28 Jul 2013 | Read review
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