We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Galeria Plaza Veracruz

Save
Share
Blvd Adolfo Ruiz Cortines 3495 Col Mocambo, Boca del Rio 94294 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
Hotels.com
Agoda.com
US$95
US$57
View deal
SAVE US$38
Travelocity
Orbitz.com
Official HotelUS$95
View all 16 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (152)
Dining (20)
Room & Suite (18)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
Read more
Updated 20-06-16 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Galeria Plaza Veracruz
Updated 20-06-16 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 32 hotels in Boca del Rio
Location
Cleanliness
Service
Value
Travellers' Choice
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Airport transportation
Parking
Wifi
Hot bath
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Children Activities (Kid / Family Friendly)
Kids club
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Kitchenette
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English
1476Reviews13Q+A2Room tips
Traveller rating
  • 823
  • 441
  • 153
  • 46
  • 13
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
AndyL021963 wrote a review Sep. 2020
Houston, Texas1 contribution
Hotel is OK, a little tired, but staff are very helpful and friendly. Breakfast menu is quite large, but all based on much the same dishes, which after 6 or 7 days became a bit repetitive. Would stay again in this hotel, but not for any longer than two or three days at a time.
Read more
Review collected in partnership with this hotel
Date of stay: August 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
Share
Response from Jaime Cardenas, Director General at Galeria Plaza Veracruz
Responded Sep. 10, 2020
Dear Andy, After greeting you, I want to thank you for taking the time to send your valuable comments. Thank you very much for allowing us to serve you, thank you for choosing Galería Plaza Veracruz. For people like us who are dedicated to the hotel industry, an industry 100% service-oriented, the best recognition is given by you, our guests. Our commitment is to provide an extraordinary experience in lodging, food and beverage services that meet and exceed your expectations. In Plaza Veracruz Gallery we are sure that our people make a difference. Truly in our own name and that of all we collaborate in this hotel THANK YOU. Best regards,
Read more
Linnéa D wrote a review Jan. 2020
Gothenburg, Sweden23 contributions5 helpful votes
We had a Pleasant stay at the hotel! The room was big, nice and clean and location was really near good shopping places (the entrances of the hotel is even reached from inside one of the malls). The breakfast was ok, but not more, for the price we payed. Overall a good stay when in Veracruz :)
Read more
Date of stay: January 2020Trip type: Travelled as a couple
Helpful
Share
Response from Jaime C, Gerente at Galeria Plaza Veracruz
Responded Jan. 6, 2020
Dear Linnéa, After greeting you, I want to thank you for taking the time to send your valuable comments. Thank you very much for allowing us to serve you, thank you for choosing Galería Plaza Veracruz. For people like us who are dedicated to the hotel industry, an industry 100% service-oriented, the best recognition is given by you, our guests. Our commitment is to provide an extraordinary experience in lodging, food and beverage services that meet and exceed your expectations. In Plaza Veracruz Gallery we are sure that our people make a difference. Truly in our own name and that of all we collaborate in this hotel THANK YOU. Best regards, Jaime Cárdenas General Manager
Read more
Culture468745 wrote a review Dec. 2019
1 contribution
Everyone at the hotel work to give you the best customer service, the hotel is very clean, the food is great, recommended when you are traveling with family, the location is very good be in the middle of shopping centers.
Read more
Review collected in partnership with this hotel
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Helpful
Share
Response from Jaime C, Gerente at Galeria Plaza Veracruz
Responded Dec. 23, 2019
Dear Guest, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Galeria Plaza Veracruz, thank you. We are certain that our people make the difference. We all hope your next stay at the Galería Plaza Veracruz gets better so it will fulfill a great experience in Veracruz Best regards. Jaime Cárdenas General Manager
Read more
llaw2n wrote a review Nov. 2019
1 contribution
It was strategically placed for the conference I attended.Being inside the mall made it easy to get around and do a little shopping when I had time to do so in between sessions. I would stay here again if I returned to Veracruz.
Read more
Review collected in partnership with this hotel
Date of stay: November 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
Share
Response from Jaime C, Gerente at Galeria Plaza Veracruz
Responded Nov. 23, 2019
Dear Guest, Thank you very much for taking the time to make your comments, all of them help us to be a better hotel and give you a better service. On behalf of all the employees of Galeria Plaza Veracruz, thank you. We are certain that our people make the difference. We all hope your next stay with us gets better so it will fulfill a great experience in Veracruz Best regards. Jaime Cárdenas General Manager
Read more
Doctorate_in_travel wrote a review Nov. 2019
Ann Arbor, MI19 contributions9 helpful votes
El hotel esta casi conectado al centro de convenciones y dentro del centro comercial. Tiene personal del "check in" fenomenal, la comida esta buena, y muy conveniente localizacion para los congresos. PERO las habitaciones tienen aircondicionadores que suenan a 150 decibeles, parches de pintura en la habitacion y baNo. Tapones de hule sobre la coladera en el baNo. Parecen cuartos de los 80s.... Una invercion en pintar las habitaciones y renovar los baNos (y el aireacondicionador) seria maravilloso. Las camas son MUY sensillas, pero al fin fueron comodas. The location (convention center and inside a mall by many good restaurants and roads) was quite good for a meeting at the WTC, but the rooms are very run down. The service was superb. The air conditioning was roaring at 150 decibles, but certainly cooled the room. The bathroom had patchwork repairs and an odd drain cover there for no reason. Decorated in the 1980's the room was shabby, but all in all, the bed was comfortable enough to sleep soundly. A definite "meh".
Read more
Review collected in partnership with this hotel
Date of stay: October 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
Share
Response from Jaime C, Gerente at Galeria Plaza Veracruz
Responded Nov. 12, 2019
Estimado Huésped, Después de saludarle, quiero agradecer haya tomado el tiempo de enviar sus valiosos comentarios. Sin duda daremos seguimiento. Me permito copiar su comentario a Nuestros Gerentes de Cuartos y Mantenimiento para que juntos trabajemos en estas áreas de oportunidad. Muchas gracias por permitirnos servirle, gracias por elegir Galería Plaza Veracruz. Para personas como nosotros que nos dedicamos a la industria hotelera, una industria 100% dirigida al servicio, el mejor reconocimiento es el que nos dan ustedes, nuestros huéspedes. Nuestro compromiso es brindar una extraordinaria experiencia en servicios de hospedaje, alimentos y bebidas que satisfagan y excedan sus expectativas. En Galería Plaza Veracruz estamos seguros que nuestra gente hace la diferencia. En verdad a nombre propio y el de todos los colaboramos en este hotel GRACIAS. Saludos cordiales, Jaime V. Cárdenas Martínez del Río Gerente General
Read more
Previous
PRICE RANGE
US$55 - US$106 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
galeria plaza veracruz hotel boca del rio
LOCATION
MexicoCentral Mexico and Gulf CoastVeracruzBoca del Rio
NUMBER OF ROOMS
258
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Galeria Plaza Veracruz
Which popular attractions are close to Galeria Plaza Veracruz?
Nearby attractions include Andamar Lifestyle Center (0.3 km), Isla Enmedio (0.8 km), and Cinépolis IMAX Las Américas Veracruz (0.1 km).
What are some of the property amenities at Galeria Plaza Veracruz?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Galeria Plaza Veracruz?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Galeria Plaza Veracruz?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Galeria Plaza Veracruz?
Yes, free parking is available to guests.
What are some restaurants close to Galeria Plaza Veracruz?
Conveniently located restaurants include Villa Rica Mocambo, La Terraza, and La Parroquia de Veracruz.
Are there opportunities to exercise at Galeria Plaza Veracruz?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Galeria Plaza Veracruz have an airport shuttle?
Yes, Galeria Plaza Veracruz offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Galeria Plaza Veracruz?
Yes, dry cleaning and laundry service are offered to guests.
Does Galeria Plaza Veracruz offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Galeria Plaza Veracruz?
Many travellers enjoy visiting San Juan de Ulua (8.3 km) and Casa de Hernan Cortes (9.9 km).