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Hotel Lucerna Mexicali

AMOMAUS$78*
View Deal
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$89*
US$78*
Great Deal
US$81*
US$83*
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Hotel Lucerna Mexicali
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172 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Lucerna Mexicali
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Showing 103: English reviews
Lake Forest, California
Reviewed 10 November 2016

Located five miles southeast of the main border crossing into Mexicali, and adjacent to casinos, hotels, restaurants, universities, and with easy access to the Civic Center and the nearby municipal airport, the modern Hotel Lucerna is architecturally the finest luxury hotel in northwest Mexico--a five-star property, but operated by a two-star management team. The block-long hotel site, with a mid-rise...

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Helpful?
2Thank Robert D
Pedro S, Community Manager at Hotel Lucerna Mexicali, responded to this review

Hi, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

San Diego
Reviewed 5 November 2016

Best and safest hotel in Mexicali, the quality of service provided by the entire hotel staff from the bellboy to the manager is out of this world, Every employee will ask you if everything is to your satisfaction with a smile and a "good morning" etc.. Stay at the Casitas where the breakfast and mini fridge items are free.

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Helpful?
Thank healthphysic
Pedro S, Community Manager at Hotel Lucerna Mexicali, responded to this review

Hi, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

California
Reviewed 16 September 2016

Spent 2 nights in a standard room, no complaints, comfortable bed and the best shower I have ever used! Each staff member was really friendly and helpful. Great food and drinks all at reasonable prices. Will stay at Lucerna again.

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Helpful?
Thank SandAndSunLover1
Pedro S, Community Manager at Hotel Lucerna Mexicali, responded to this review

Hi, thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments.

Reviewed 29 August 2016

Our experience was excellent !!!!! The hotel has a good location close to many restaurants, and night clubs. Our room was nice,clean. AC, beds and pillows were perfect. Service at the Piano Bar was excellent . We are coming back again..!

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Helpful?
Thank Edith M
Pedro S, Community Manager at Hotel Lucerna Mexicali, responded to this review

Hi Edith, thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments.

San Diego, California
Reviewed 2 August 2016

I really had a good experience staying at Lucerna. Staff is very friendly and are willing to help. Our room had everything we could think of. Room was very clean. Bed was very comfy. AC system works very great! .

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Helpful?
Thank Mauricio Jr G
Pedro S, Community Manager at Hotel Lucerna Mexicali, responded to this review

Hello, we thank you for sending us this kind of feedback , we hope to see you soon at our hotel .

Reviewed 31 July 2016

Stayed there the week of 7/18. Hotel is in a good location, room was all right, no complaints here. With my reservation I got complimentary full hot breakfast and was pretty good. There are several restaurants withing walking distance, however not recommended to walk due to hot temperature, if you decide to eat at the hotel restaurants they have a...

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Thank Armavil4
California
Reviewed 22 July 2016

Great hotel, we were welcomed by Francisco the bellboy, who treated us the royalty, the acuaducto restaurant offers a great menu, this accompanied by the great drinks created by Ricardo the bartender, made our dinner memorable

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Thank Alma P
Reviewed 11 July 2016 via mobile

This is my third time staying at this hotel and there's a reason for that. Great modern hotel with clean and comfortable rooms. Staff is friendly and hotel grounds are well kept. There are two swimming pools located on the property which is a big plus knowing how hot Mexicali can get. This will be my hotel of choice whenever...

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Helpful?
Thank Alfredo R
Cincinnati, Ohio
Reviewed 4 July 2016

I was in Mexicali to work for two weeks. I have stayed at Lucerna several times in the past and it has been an absolutely enjoyable stay every time. The staff at the hotel is the best, they are very nice and helpful. The staff makes it a point to make my stay comfortable. After only being their a few...

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1Thank Roger E
Reviewed 20 June 2016 via mobile

We when for my nice wedding, we stood one day, everyone are incredible awesome.l We had great experience, we eat at the Italian testament the food wad amazing, services was excellent. I really recommend

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Helpful?
Thank Monica D

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
"Providing high quality hotel services and warmth for all our guests . Keep our promises and exceed the expectations of our customers through continuous innovation, highly committed staff and first class facilities . " ... more   less 

Additional Information about Hotel Lucerna Mexicali

Address: Boulevard Benito Juarez 2151 | Insurgentes Este, Mexicali 21280, Mexico
Region: Mexico > Baja California > Baja California Norte > Mexicali
Price Range: $118 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Lucerna Mexicali 3.5*
Number of rooms: 173
Reservation Options:
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Also Known As:
Lucerna Mexicali Hotel Mexicali
Lucerna Hotel Mexicali
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Lucerna Mexicali staff and other travellers.
4 questions
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California
5 months ago
Highland, California
over a year ago

See all questions (4)

Questions? Get answers from Hotel Lucerna Mexicali staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose 6th floor. The entire floor smells to people smoking pot”
GerardoTorres, 18 Apr 2017 | Read review
“If you can afford it, choose the “bungalows”.”
  • Exterior view of the
  • King size beds in the north tower.
  • Twin double beds on the south end.
  • Smartly decorated bathrooms with huge showers.
robertdA8325JD, 10 Nov 2016 | Read review
“Stay at the casitas, worth the xtra $$$”
healthphysic, 5 Nov 2016 | Read review
“Highly recommend to stay in the bungalows”
88almap, 22 Jul 2016 | Read review
“Get the bungalow select room, very worth it.”
rogere208, 4 Jul 2016 | Read review
5 of 5
AMOMA
US$78* /night
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Expedia.comUS$81
Booking.comUS$83
HotelsClickUS$89
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Prices are for 1 room, 2 adults
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