This was our second time visiting the Dreams. We were at there from Dec 17-31/20. We met our son and his family and had a great time. Covid protocols like masking, distancing, and hand sanitizing were maintained throughout the resort. Temperature checks were done any time you entered a restaurant. The capacity was around 40-50% so there was lots of room for everyone. Christmas celebrations although low key, were excellent. Santa Claus came by as did the Grinch...but not at the same time, thankfully. The circus was a nice touch. Service was excellent--Breakfast, Abigail, the cook made our breakfasts to perfection every morning. Giovani, Ismael, Elizabeth,and Mitzi provided excellent service in the buffet restaurant every day. The hostess, Alicia, was very personable and made you feel like you were at home. The servers around the pool--Gerardo, Andrea, and Veronica were great as well. even when we weren't in their section they would stop by to say hi...especially Gerardo, he couldn't do enough for us. Food and drinks were always freshly made because of covid so nothing was sitting around in trays waiting to be served. Everything was great! The entertainment team stopped by daily to talk and try to cajole us into getting involved in the daily activities--sometimes successfully. They were a lot of fun as well--Alex, Nestor, Eva, Julia, Ketzaly, and Tere. Our room was always cleaned before lunchtime and our fridge was always stocked. Beach walks were different every day even seeing turtles hatching on the beach one morning and heading to the water. We've seen turtle releases before but not hatching in the "wild". Pretty cool. Would definitely go back again.…
I travelled here for a quiet getaway to get some sun and relaxation and wasn’t disappointed! This resort was a very good choice for me. The entertainment staff , Alex, nester and Victoria were amazing and friendly, always accommodating to me with bright smiles! Israel was soooo great and went above and beyond to answer all my questions when I was in doubt about Covid stuff as well as attractions! The restaurant staff and front desk were excellent as well and very professional and efficient also with a smile on their faces always! All in all a great trip and well worth the money! Hats off to all the staff and Allnghfir hard work! Ola my friends
Had a great time at Dreams VillaMagna. Alex from the entertainment team was terrific & kept our group involved and entertained with volleyball and ping-pong, despite the cool-ish weather. The resort did a great job keeping everything clean and safe with many COVID precautions in place. The pool servers, Andrea and Germain kept our drinks full and always service with a smile. Plenty of places nearby to visit and go sight seeing.
Amazing resort. great food and service! The staff is always around to help you with what ever you need. The room service and restocking of the mini bar is on point. Highly recommend getting a room with the hot tub on the balcony!
This place is amazing. best vacation we have ever been on. Alicia Chávez and Yadira Gómez they treat us very special.Israel the concierge went above and beyond his call for duty and helped us out a lot.
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