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ClubHotel RIU Jalisco

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4,201 Reviews from our TripAdvisor Community

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Showing 3,673: English reviews
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Manchester
Reviewed yesterday NEW

We stayed as a couple and wanted a quiet relaxing holiday to recharge the batteries. Room facilities - we have stayed at other Riu hotels and this was just the same. I like having the drink dispensers in the room. They were not replaced during our 2 week stay, but I'm sure that if we needed them to be, reception...

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Helpful?
2Thank Debbie M
NEWMARKET
Reviewed yesterday NEW

Just got back from a week with my husband. Hotel rooms were great (beds hard, be warned) and clean. Fridge always stocked and housekeeping friendly and efficient. Pool was clean and beautiful. Meals were excellent in every restaurant and the bonus is you don't have to waste any time reserving for the a la carte restaurants. Get there when they...

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2Thank Monica A
Calgary, Canada
Reviewed yesterday NEW

Just came back from a week with my girlfriend. Being in Mexico for some great sun and fun was just what I needed. Positive points from the last week: 1. The resort is well laid out, atmosphere was excellent and the people were all very nice and super helpful. 2. The outside was very clean and tidy, very appealing 3....

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2Thank thinkdan
Calgary, Canada
Reviewed yesterday NEWvia mobile

If you are looking for a first class granite and polished steel resort that is perfect in every way, this is not the place for you. I've been to those and I know the difference. Depending on what your needs are for your particular vacation, both types of places can be good. For my daughter and I, this was a...

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2Thank TaiyasGran
Hamilton, Canada
Reviewed yesterday NEW

I have Celiac disease and I won't lie, before our vacation I was quite nervous that I wouldn't be able to find much to eat. My Spanish is VERY minimal, and I wasn't sure how I would get along food wise. When we checked in, we were advised to go to the customer service desk, where the lady there (Alejandra...

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3Thank murphyheather01
Ottawa, Canada
Reviewed yesterday NEW

Good vacation for good price. Overall I’d give Riu Jalisco a 3.5 out of 5 stars. I’ll provide some important feedback on this resort and provide info that may help you decide if this place is for you. When I booked this place I looked at reviews but sometimes the reviews are short and not enough info. I’ve been 2...

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4Thank Sylvie B
Gatineau, Canada
Reviewed 2 days ago NEW

Excellent medium ressort Clean, good food, good services Food : buffet and resto a la carte Excellent Restaurant a la carte WITHOUT RESERVATION: SUPER!!!!! Plenty of chair at beach and pool, NO earty reservation needed..... relaxed atmosphere I recommend strongly

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5Thank Jean G
Calgary, Canada
Reviewed 3 days ago NEW

Our stay at the Riu Jalisco was mostly positive. It was our second stay at this resort, the first being 8 years ago when our daughter was almost 1 so our perspective is different having 2 kids now (almost 9 and 6 yrs old). We really liked the kids pool and even the wading pool in Riuland area as our...

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2Thank Linda V
Reviewed 4 days ago NEW

We stayed at the Riu Jalisco from Feb 3rd to 10th. I've seen many reviews on this site complaining that it is not a 5 star resort. It is definitely not a 5 star resort and the price should be a good indication of that - you could never get a 5 star resort for the price we paid. With...

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3Thank TOuellet
Phoenix, Arizona
Reviewed 5 days ago NEW

Unfortunately, our experience was less than satisfactory at the Riu Jalisco. We booked 3 rooms for 6 people, 2 rooms were unsatisfactory. The customer service was not helpful when we notified them as soon as we arrived into our room of many of the problems (listed below). Many time the answers were “it will be fixed in 20 minutes” when...

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3Thank jessierwhite
RiuHotelsandResorts, Online Reputation Manager at ClubHotel RIU Jalisco, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We regret that your stay at our hotel did not fulfill your conception in general. Our policy is to make every attempt to please and keep our guests content. We are deeply disappointed to find that our team did not turn around...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
* In Riviera Nayarit, overlooking the Pacific Ocean * Located on Playa de Flamingos beach, 2 km / 1.5 Miles from Nuevo Vallarta * Complimentary sun loungers on the beach * 6-story building * 2 km / 1.25 Miles from various shops * 13 km / 8 miles from the airport * 300 m / 990 ft. From Flamingos Golf Club * Credit cards accepted: Visa, MasterCard, Amex ... more   less 

Additional Information about ClubHotel RIU Jalisco

Address: Avenida de Los Cocoteros, Sn-Lote K, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $220 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel RIU Jalisco 3.5*
Number of rooms: 700
Reservation Options:
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Also Known As:
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
ClubHotel RIU Jalisco Nuevo Vallarta, Riviera Nayarit
Hotel Style:
#15 Top resorts Hotel in Nuevo Vallarta
#15 Spa Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from ClubHotel RIU Jalisco staff and other travellers.
300 questions
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Questions? Get answers from ClubHotel RIU Jalisco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor had good sea views. Rooms near the elevators very noisy”
 of 5 bubbles DLCD, 25 Feb 2017 | Read review
“Get a main floor room so you don't have to wait for the elevators.”
 of 5 bubbles monicaaF275QJ, 25 Feb 2017 | Read review
“Inside courtyard rooms are best and above ground level”
 of 5 bubbles thinkdan, 25 Feb 2017 | Read review
“we were on second floor near restaurants not very noisy.”
 of 5 bubbles 779sylvieb, 25 Feb 2017 | Read review
“All rooms are the same, Garden room more quit.”
 of 5 bubbles Q7977BBjeang, 24 Feb 2017 | Read review
5 of 5