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Hotel Riu Jalisco

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Traveller (4123)
Pool & Beach (741)
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Overview
  • Excellent27%
  • Very good39%
  • Average17%
  • Poor10%
  • Terrible7%
Travellers talk about
“adult pool”(495 reviews)
“la botana”(86 reviews)
“don emiliano”(49 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star accommodation
All hotel details
Additional information
Offers from Hotel Riu Jalisco
Special Offer: Receive 500 free points
Hotel deals
Offers from Hotel Riu Jalisco
Special Offer: Receive 500 free points
Hotel deals
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Reviews (4,825)
There are newer reviews for Hotel Riu Jalisco
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4,165 results
Traveller rating
1,173
1,525
744
440
283
Traveller type
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1,173
1,525
744
440
283
Show reviews that mention
All reviewsadult poolla botanadon emilianoswim up barmusty smellasian restaurantsunwing repbeach restaurantbuffet stylefamily poolpushed togetherpalm treesliquor dispensermain buffettowel animalsother resortsevery other day
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11 - 15 of 4,165 reviews
Reviewed 4 weeks ago via mobile

Don’t go in July way to crowded. My issues were the adult pool!! Don’t advertise adult pool when your not going to reinforce it. Screaming children everywhere. They seemed more consented about people wearing tshirts in the pool. which I guess not allowed. Our bed...More

8  Thank Michelebaker
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu JaliscoResponded 3 weeks ago

Dear Michele, Many thanks for choosing to stay at our hotel and for taking the time to share your experience with us. We are committed to providing excellent quality of products and services to our guests. It is disappointing to learn that you left our...More

Reviewed July 9, 2018

I traveled with my family (husband and two kids ages 7 and almost 2), my parents and my brother. We had 3 rooms which were okay, they have some weird things like the bar is inside the bathroom, the water smells bad and they advice...More

6  Thank Claudia B
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu JaliscoResponded 4 weeks ago

Dear guest, Thank you for choosing our hotel and for taking the time to share your experience with us. We place great importance on providing our guests with unforgettable experiences and it is disappointing to see that you left our hotel thinking otherwise. We appreciate...More

Reviewed July 6, 2018 via mobile

We recently stayed at this resort,bad front desk service, rooms are not for a 5 star resort, not even a 3 star. Pools were nasty everyday. The only good staff was the restaurant staff, always smiling and willing to help. Our sandals got stolen from...More

7  Thank Silvia E
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu JaliscoResponded 5 weeks ago

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. For this reason we are very surprised to read your comments and...More

Reviewed July 2, 2018

The Riu Jalisco is a really good mid-quality all-inclusive hotel. It is a busy place and not an overly expensive hotel, so you get what you pay for: The rooms are nice, clean and spacious, the restaurants provide good food and an adequate service, the...More

2  Thank DublinEventGuide
Reviewed July 2, 2018 via mobile

The place is in a great area, but the service and quality needs to improve. There is a lack of consistency in service and support. I believe that employees are doing what they can, but the management needs to do a better job by properly...More

3  Thank tojrviva4
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu JaliscoResponded July 9, 2018

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We place great importance on providing our guests with unforgettable experiences and it is disappointing to see that you left our hotel thinking otherwise. At RIU we...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free Internet
Hotel Amenities
Children Activities (Kid / Family Friendly)
Laundry Service
Multilingual Staff
Wheelchair Access
Airport Transportation
Dry Cleaning
Concierge
Banquet Room
Babysitting
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Outdoor pool
Details
Price range
US$136 - US$349 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Safe Hotel in Nuevo Vallarta
#13 Family Resort Hotel in Nuevo Vallarta
#15 Family Hotel in Nuevo Vallarta
#19 Ocean View Hotel in Nuevo Vallarta
#1 Mid-range Hotel in Nuevo Vallarta
#17 Bay View Hotel in Nuevo Vallarta
Room types
Non-Smoking Rooms
Details
Price range
US$136 - US$349 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Safe Hotel in Nuevo Vallarta
#13 Family Resort Hotel in Nuevo Vallarta
#15 Family Hotel in Nuevo Vallarta
#19 Ocean View Hotel in Nuevo Vallarta
#1 Mid-range Hotel in Nuevo Vallarta
#17 Bay View Hotel in Nuevo Vallarta
Room types
Non-Smoking Rooms
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Traveller (4123)
Pool & Beach (741)
Room & Suite (716)
Dining (403)
Amenities (44)
Family and Play Areas (32)
Business Centre & Event Rooms (14)
Questions & Answers
Ask a question
Taryn M
August 15, 2018|
Answer
Response from JoLeen2 | Reviewed this property |
To to Riu web site.. you can talk to person on prices. Book Early as very Master suites available.. no way will you get one on arrival..
0
Votes
Taryn M
August 8, 2018|
AnswerShow all 2 answers
Response from briansalm | Reviewed this property |
Both times I have stayed it has been 2 double beds in the room.
0
Votes
Laura D
August 2, 2018|
Answer
Response from JoLeen2 | Reviewed this property |
There are 2 pools. Main pool with swim up bar,. Kids pool with the slides. Plus a small wadding pool in RiuLand club for toddlers .
1
Vote
Room Tips
"If you are a light sleeper, do not get ocean view"
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"Don't cheap out and ask and pay for a courtyard view at the least, remember you get what you pay."
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"Request a higher room facing the fountain"
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"We had room 6217 which was quiet, with a fantastic view of mountains and even the airport in the distance."
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