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Occidental Nuevo Vallarta

Barcelo.comUS$180*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Occidental Nuevo Vallarta
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2,807 Reviews from our TripAdvisor Community

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Showing 2,258: English reviews
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Seattle, Washington
Reviewed yesterday NEW

We went to Mexico and stayed in this Gem. We got upgraded to the Royal Club, which I will recommend to everyone. Because that gives access to the Royal Dining option that offers 5-course meal.. YUM. The service was very good and as a whole, we had an awesome fun.

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Helpful?
1Thank Kalaivani A
Reviewed 3 days ago NEWvia mobile

Wow we stay from may 13 to may 19 it was just perfect , the food , the people the resort , juan ,Erick ,marcos , Manuel, Israel , Jorge they all made our stay a time to relax and enjoy , our favorite place was the first club area by the beach it was simple awesome

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Helpful?
1Thank Isela C
Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review

Dear Isela C, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental hotel with us and the rest of the travel community. Also, your enthusiasm for our staff is very much appreciated and...

San Jose, California
Reviewed 4 days ago NEW

Husband and I took a belated honeymoon to Mexico and stayed at this hotel. We had a great experience, the hotel is wonderful. We enjoyed a beautiful walk in the morning with a cup of coffee when the weather was cooler. The beach is less crowed than on the puerto vallarta side. Only downside that it is farther away from...

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Helpful?
1Thank JEMB7
Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review

Dear JEMB7, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Occidental Nuevo Vallarta was an enjoyable one. We continuously...

Guadalajara, Mexico
Reviewed 5 days ago NEW

Llos baristas do not prepare well the drinks the meseron do not cater very well the rooms very small in royal level service and very dirty the mini bar and that they do not have dispenser of drinks and the meseron they do not attend to being ligando with the guests

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank G7769YHcarlosl
Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review

Dear G7769YHcarlosl, As we previously mentioned via survey and google, we are really sorry to hear that you did not enjoy the experience in our hotel to the fullest. A complete check of your room was done with special attention to the mini bar and it was found to be clean. Please be assured that your comments will be taken...

Huntington Beach, California
Reviewed 6 days ago NEW

After visiting this hotel a few years back and having a wonderful time we decided to take our 3 kids ( Ages 10, 21, and 22) there for their first trip into mexico. When we arrived the guys at the front desk was not very friendly at all.... I though to myself I hope all the people who worked there...

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Helpful?
1Thank nanseaqt1
Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review

Dear nanseaqt1, We are sincerely grateful for the time you spent to share your comments on your stay at Occidental, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. We are also very pleased that your children all had fun with our entertainment staff despite the age difference....

Mississauga, Canada
Reviewed 6 days ago NEW

We have been here before and really enjoyed it! The hotel is very welcoming and the staff very friendly. We especially found Captain Daniel helpful, he was always there to give us a hand. Keep us the good work.

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Helpful?
Thank gpizzale28
Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review

Dear gpizzale28, Firstly we would like to thank you for choosing Occidental Nuevo Vallarta once again for your holidays and for sharing this wonderful feedback of your stay with us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We are grateful for your compliments towards our staff,...

Canada
Reviewed 1 week ago

We were a group of 6, ages from 49-81 years. The staff is so pleasant, and the resort is immaculate. We had the deluxe rooms- newly renovated and cosy. We didn't lack for anything other than a balcony and free wifi. The second floor has rooms that are easily accessible for people with mobility issues.The buffet was a glass walled...

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Helpful?
Thank yasier
Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review

Dear yasier, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental hotel and are delighted to read that we were able to match your holiday expectations. We are grateful for your lovely comments regarding the service you received from our team members, we will make sure to share your...

Puyallup, Washington
Reviewed 1 week ago via mobile

Ok here is the whole skinny on the Occidental. First things first, we always stay at the Palladium when in PV and wanted to try something close to town this time. Let's start from the beginning: When we arrived, we were kinda thinking we would upgrade to the next level up but wasn't offered at check in until we asked....

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Helpful?
Thank Dustyelliott
Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review

Dear Dustyelliott, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution...

Corbett, OR
Reviewed 1 week ago

We enjoyed the smaller resort size; beautifully manicured grounds, friendly staff, excellent food (I wondered if I'd like buffet food, but it was always fresh, well staffed and wide variety; attending chefs/staff were able to answer questions about my food allergy - loved the buffet!), and the other restaurants on site which require reservations were fantastic. Nice resort/beach tie in...

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Helpful?
Thank ButtonsCorbett_OR
Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review

Dear ButtonsCorbett_OR, Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process. Thank you once again for making us your choice hotel, we certainly look forward to serving you again and to have the...

Seattle, Washington
Reviewed 1 week ago via mobile

My husband and family just returned from Nuevo Vallarta. We stayed at The Occidental Grand from May 6-May 13th in the royal level. We had the suite on the 7th floor north end. This was a great room with a balcony with amazing views of the ocean. We were here for our wedding in Las Caletas on May 9th. I...

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Helpful?
Thank sarahlele289
Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review

Dear Sarah and Erick, First of all congratulations on your wedding. We thank you for choosing Occidental Nuevo Vallarta to be part of this beautiful event. We take a lot of pleasure in making each of our guests' visits fantastic, especially when it comes to special occasions. We also appreciate your kind words for our staff, their kindness and helpfulness...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The all-inclusive Occidental Grand Nuevo Vallarta is the ideal hotel for families, couples, and friends looking to enjoy a fun vacation on the Pacific shores of Mexico. Recently renovated, Occidental Grand Nuevo Vallarta has been updated with the latest modern amenities and technology to ensure a pleasant stay. The hotel is situated on one of the most beautiful beaches in the Riviera Nayarit, minutes from the Nuevo Vallarta shopping center and the best stores and restaurants in the city. ... more   less 

Additional Information about Occidental Nuevo Vallarta

Address: Paseo de los Cocoteros No. 18 | Villa 8 Fracc. Nautico Turistico, Nuevo Vallarta 63735, Mexico (Formerly Barcelo Occidental Nuevo Vallarta)
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $211 - $459 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Nuevo Vallarta 4*
Number of rooms: 274
Reservation Options:
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Also Known As:
Occidental Grand Nuevo Vallarta Hotel Nuevo Vallarta
Occidental Allegro Hotel Nuevo Vallarta
Nuevo Vallarta Occidental Allegro Hotel
Occidental Nuevo Vallarta Riviera Nayarit
Hotel Style:
#7 Family Hotel in Nuevo Vallarta
#9 Luxury Hotel in Nuevo Vallarta
#9 Romantic Hotel in Nuevo Vallarta
#9 Top resorts Hotel in Nuevo Vallarta
#13 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Nuevo Vallarta staff and other travellers.
451 questions
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Questions? Get answers from Occidental Nuevo Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor has a ramp hallway- great for visitors with mobility issues.”
yasier, 16 May 2017 | Read review
“Upgrade to ocean view recommended - higher up and better views - quieter in the evening; avoid the side that is next to Hard Rock Resort.”
ButtonsCorbett_OR, 16 May 2017 | Read review
“very noisy, not good aircondition. poor service for attendants, from houskeeping to restaurants service - No blankets, just sheets.”
xterra425, 12 May 2017 | Read review
“I think best rooms for a view are probably the vacation club rms which we are members in .they have balconies”
gma012017, 10 May 2017 | Read review
“Upgrade to Royal level.”
shirleyr580, 9 May 2017 | Read review
5 of 5
Barcelo.com
US$180* /night
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TripAdvisorUS$180
AMOMAUS$403
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Prices are for 1 room, 2 adults
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