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Occidental Nuevo Vallarta

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2,448 Reviews from our TripAdvisor Community

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There are newer reviews for Occidental Nuevo Vallarta
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Showing 1,986: English reviews
Edmonton, Canada
Reviewed 7 January 2016

First time to Nuevo Vallarta and we were pleasantly surprised! Loved the area and this hotel. Travelled with our 2 kids (2 & 6) and my parents (65+). Something for everyone. Nice beach with soft sand and we had fun playing in the waves. Kids pool was great. Food was superb. Enormous selection every day. Staff was attentive and friendly....

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Helpful?
Thank trinigrl
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear trinigrl, Thank you for your great review. I am very pleased to see that you and your whole family were able to enjoy the resort during your holiday. I know our team worked so hard on New Years Eve to create an unforgettable experience. The proof in is your wonderful compliments that their mission is to always provide continuous...

Brandon, Manitoba, Canada
Reviewed 6 January 2016

it was a wonderful experince, all of the staff were friendly and very accomodating food was delicious in all of the different areas. beach was great, could take long walks. had lots of activities. rooms were clean . i really don't have any complaints everything was superb.

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Helpful?
Thank helenbaker
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear helenbaker, Thank you for your great review. I am so pleased to see that you and your family had a very wonderful and memorable experience during your holiday. I know the team will be very happy to hear that their efforts succeeded your expectations. We will be very happy to have your family stay with us again in the...

N/A
Reviewed 4 January 2016

We have travelled to Nuevo Vallarta more than a dozen times and this resort is top of our list of favorites. We had a lovely week stay at this resort. The rooms were spotless and the air conditioner worked quietly and efficiently. There were always more than enough loungers to sit on. Lots of kayaks and even 2 paddle boards....

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Helpful?
2Thank iIwhite14
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear iIwhite14, I would like to personally thank you for your excellent review. I am very pleased that your were able to enjoy everything throughout the resort. As you can see by a great example of Omar that our guests safety is extremely important and always our top priority. I have shared your compliments with the whole team and they...

Guadalajara Metropolitan Area, Mexico
Reviewed 4 January 2016

The waiters in the dining room buffet service is excellent, especially that of Mr Erik and Guadalupe. The massage service is very good. The adult pool is the place that most enjoy, as well as the beach.

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1Thank Maria O
Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review

Dear Maria O, Thank you for your wonderful review. I am very pleased that your holiday with us was very memorable. It will be our pleasure to welcome you back for another very special holiday in the future. Sincerely, Sr. Rodolfo Pacheco General Manager

Nebraska
Reviewed 3 January 2016

We stayed at this resort the week before Christmas and were an large family of 11. The resort worked very well for us as we had small children-starting at 4, teenagers, young adults and grandparents. There were activities for all of us to enjoy throughout the days. The resort was beautiful. One complaint was the construction - I understand that...

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2Thank Family5510
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear ArramFamily, Thank you for your great review. I am very pleased to see your wonderful compliments of our team, and I can truly see their hard work made your holiday experience as wonderful as it was. I would like to personally apologize that the upgrade took place during your stay. I am sure you will see the work was...

Grande Prairie
Reviewed 3 January 2016

One of the smaller resorts we have visited but it was easy access to all the amenities and activities. Staff were very friendly and helpful. Food was good. Rooms were clean. My favorite waiter was Eduardo in the lobby lounge - he was very friendly and always acknowledged you even when you met at other areas of the resort. Activities...

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Helpful?
Thank Cori J
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Cori J, Thank you for your wonderful review. I am very pleased that your family had a great and memorable holiday with us. It makes me very happy to see compliments of our staff such as the ones you have made, I have shared this with them and they are very happy to hear of them. I would like...

Calgary, Canada
Reviewed 3 January 2016

We booked a last minute package to this hotel in early December. Great room, excellent selection of food at the buffets. Thoroughly enjoyed the adult pool with its well padded loungers! All the staff were so accommodating. Would like to give special mention to Luis Alberto and his partner Mariela in the buffet restaurant. Would recommend this hotel for adults...

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1Thank flamenco2016
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear flamenco2016, Thank you for your wonderful review. I am very happy to see that your holiday was very relaxing and our team was able to create a wonderful and very memorable experience for you. We will continue to improve our services and facilities, to ensure that your next visit will be just as wonderful if not better than the...

Forsyth, Illinois, United States
Reviewed 2 January 2016

Occidental Grand is a wonderful hotel to stay at. The staff is terrific and always helpful. The food was good in all of the restaurants. I especially enjoy the Tortilla soup at La Haciendo. Having an adult only pool added to my enjoyment.

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Helpful?
Thank Valerie H
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Valerie H, Thank you for your excellent review. I can see our team went out of their way to ensure that you were completely satisfied with your stay. It is great to see that you were able to enjoy the adult only pool, as a place to relax and fully experience what Occidental Grand resort has to offer. Thank...

Saint Augusta
Reviewed 2 January 2016

Very nice resort. They are doing lots of repairing, so at times we couldn't use our private patio. Food was excellent, staff was very friendly and helpful. Weather cleared, was raining when we arrived. Warm, low 80's.

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Helpful?
1Thank Greg S
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Greg S, Thank you for your review. I am pleased to see that you had a wonderful stay with us during your holiday. Our guests satisfaction is our top priority, which is why I would like to also thank you for your valuable feedback. I hope you will return soon to see all of the improvements complete, and truly...

Reviewed 1 January 2016

The resort was very family friendly and the events staff were amazing! The standard rooms however were not very spacious and with a family of 4 in the room it was a little cozy. The fact that the a la carte restaurants were only available once per stay was a little obnoxious. The food in the buffet could have been...

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Helpful?
Thank Lindsay U
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Lindsay U, Thank you for your great review. I am very pleased to see that your holiday was so amazing. I will be sure to share your compliments with the housekeeping staff and also our server, Angel. I appreciate you taking the time to give your feedback of the things you feel can be improved. It is very important...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The all-inclusive Occidental Grand Nuevo Vallarta is the ideal hotel for families, couples, and friends looking to enjoy a fun vacation on the Pacific shores of Mexico. Recently renovated, Occidental Grand Nuevo Vallarta has been updated with the latest modern amenities and technology to ensure a pleasant stay. The hotel is situated on one of the most beautiful beaches in the Riviera Nayarit, minutes from the Nuevo Vallarta shopping center and the best stores and restaurants in the city. ... more   less 

Additional Information about Occidental Nuevo Vallarta

Address: Paseo de los Cocoteros No. 18 | Villa 8 Fracc. Nautico Turistico, Nuevo Vallarta 63732, Mexico (Formerly Barcelo Occidental Nuevo Vallarta)
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $214 - $547 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Nuevo Vallarta 4*
Number of rooms: 274
Reservation Options:
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Also Known As:
Occidental Grand Nuevo Vallarta Hotel Nuevo Vallarta
Occidental Allegro Hotel Nuevo Vallarta
Nuevo Vallarta Occidental Allegro Hotel
Occidental Nuevo Vallarta Riviera Nayarit
Hotel Style:
#7 Family Hotel in Nuevo Vallarta
#8 Top resorts Hotel in Nuevo Vallarta
#8 Luxury Hotel in Nuevo Vallarta
#9 Romantic Hotel in Nuevo Vallarta
#12 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Nuevo Vallarta staff and other travellers.
367 questions
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Questions? Get answers from Occidental Nuevo Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ Try to get an ocean view ”
 of 5 bubbles ErichM2006, 1 Dec 2016 | Read review
“floor level..garden..if you like quiet...lush garden..and big patio for early morning reading..or sun”
 of 5 bubbles I2013JQbrianc, 30 Nov 2016 | Read review
“1st floor rooms that have a patio were our favorite.”
 of 5 bubbles Nurse62, 15 Nov 2016 | Read review
“We had rooms all over the hotel and they were all great!”
 of 5 bubbles evelynd307, 11 Nov 2016 | Read review
“Deluxe, ocean view”
 of 5 bubbles M514SIalanr, 11 Nov 2016 | Read review
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