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Occidental Nuevo Vallarta

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2,453 Reviews from our TripAdvisor Community

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There are newer reviews for Occidental Nuevo Vallarta
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Showing 1,989: English reviews
Forsyth, Illinois, United States
Reviewed 2 January 2016

Occidental Grand is a wonderful hotel to stay at. The staff is terrific and always helpful. The food was good in all of the restaurants. I especially enjoy the Tortilla soup at La Haciendo. Having an adult only pool added to my enjoyment.

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Helpful?
Thank Valerie H
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Valerie H, Thank you for your excellent review. I can see our team went out of their way to ensure that you were completely satisfied with your stay. It is great to see that you were able to enjoy the adult only pool, as a place to relax and fully experience what Occidental Grand resort has to offer. Thank...

Saint Augusta
Reviewed 2 January 2016

Very nice resort. They are doing lots of repairing, so at times we couldn't use our private patio. Food was excellent, staff was very friendly and helpful. Weather cleared, was raining when we arrived. Warm, low 80's.

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Helpful?
1Thank Greg S
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Greg S, Thank you for your review. I am pleased to see that you had a wonderful stay with us during your holiday. Our guests satisfaction is our top priority, which is why I would like to also thank you for your valuable feedback. I hope you will return soon to see all of the improvements complete, and truly...

Reviewed 1 January 2016

The resort was very family friendly and the events staff were amazing! The standard rooms however were not very spacious and with a family of 4 in the room it was a little cozy. The fact that the a la carte restaurants were only available once per stay was a little obnoxious. The food in the buffet could have been...

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Helpful?
Thank Lindsay U
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Lindsay U, Thank you for your great review. I am very pleased to see that your holiday was so amazing. I will be sure to share your compliments with the housekeeping staff and also our server, Angel. I appreciate you taking the time to give your feedback of the things you feel can be improved. It is very important...

Ottawa, Canada
Reviewed 1 January 2016

We had a great time at this resort! The restaurant and bar staff are wonderful and friendly. Javier is a great server. Attentive and smiling. I liked that he always called me Senorita. Antonio (I think that was his name) is a very talented artist. A group of us sat at his painting station (so much fun!) and he turned...

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Helpful?
1Thank Nathalie G
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Nathalie G, I would like to personally thank you for your wonderful review. I am very happy to see that the wedding group had a great and very memorable holiday. I will be sure to share your compliments with Javier and Antonio today, they will be pleased to hear. Our guests' comfort and satisfaction is always our top priority...

South Venice, Florida
Reviewed 29 December 2015

My husband and I spent a week at this resort in mid October. We were pleasantly surprised by all aspects of the resort as we got a great rate and the first impression as you drive up is of a tired resort. BUT that is not what we found. The front desk staff were very client centered. We asked for...

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Helpful?
Thank agbarry
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear agbarry, Thank you so much for your wonderful review. The team at Occidental Grand Nuevo Vallarta is very happy that we provided you with such a memorable holiday. Your feedback in regards to all the things you enjoyed is our motivation to continue improving our standards daily. We hope that you will return very soon. Sincerely, Sr. Rodolfo Pacheco...

Reviewed 28 December 2015

We were a group of 16, a family of 4. The hotel staff was courteous and took care of our needs very well. The food was amazing, had a lot of choices, the drinks were delicious. The beach was awesome. The hotel has a nice swimming pool. The Italian and Mexican special dinner was excellent. The kids did not want...

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Helpful?
Thank Arun S
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Arun S, Thank you for your excellent review. I am very pleased to see that you and you family had such an excellent and memorable holiday at Occidental Grand, I hope that you will be returning in the next year for another wonderful holiday. Thank you again for your excellent review. Sincerely, Sr. Rodolfo Pacheco General Manager

bighorn river montana
Reviewed 28 December 2015

We visited this resort in December 2015. We had a great time! The staff was amazing. From the wait staff, housekeepers, grounds people, everyone was so incredibly friendly. The food was fantastic. I was impressed by how well they did in the buffet as they can get pretty darn boring. The beach area was great. Although I was low season,...

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Helpful?
Thank flyfishmt
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear flyfishmt, On behalf of Occidental Grand Nuevo Vallarta, we as a team thank you for choosing our resort to enjoy your 2015 holiday. Our guests satisfaction is always our top priority which is why your feedback you have also provided us with is so very important. We wish you a very happy New Year, and hope to see you...

Reviewed 26 December 2015

Dec. 10-17, 2015 Very impressed by all the staff at this hotel. We tried to remember the names of those who were particularly helpful, but it was soon apparent that we would find few if any exceptions. Special thanks to David, Eric, Abraham, Sandra, and Esther whom we saw frequently in the dining room

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Helpful?
1Thank david p
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear david p, I would like to thank you for taking the time to provide us with a very great review. It was a pleasure to host you for your 2015 vacation. I know when David, Eric, Abraham, Sandra, and Esther hear of your lovely compliments they will be thrilled. I hope to have the opportunity to have you stay...

Seattle, Washington
Reviewed 26 December 2015

Occidental hotel is all inclusive and very big and nice. It is close to the ocean with nice beach. It has very very fun shows at 9pm every night. We loved the food. In the hotel, there are also two Spanish and Italian restaurants you can attend for free.The only problem is the internet speed. they do not have internet...

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Helpful?
Thank pankrass_langerhans
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear pankrass_langerhans, Thank you for your wonderful review. I am so happy you enjoyed the nightly shows and the dinning. I hope that you will return soon for another spectacular holiday at Occidental Grand Nuevo Vallarta. On behalf of the team we wish you all the best in the New Year! Sincerely, Sr. Rodolfo Pacheco General Manager

White Lake
Reviewed 21 December 2015

Our stay was terrific. The staff is wonderful, and very friendly. The food at the buffet and specialty restaurants is also very good. We are members of First Club, which is always a key to our happiness. Staff members at First Club ave become our friends.

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Helpful?
Thank Dale D
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Dale D, Thank you for your great review. I am happy to see that our First Club team made your holiday so very special. I will be sure to share your compliments with them today, they will be very pleased! I hope you will return soon for another fantastic vacation, we wish Happy Holidays! Sincerely, Sr. Rodolfo Pacheco General...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The all-inclusive Occidental Grand Nuevo Vallarta is the ideal hotel for families, couples, and friends looking to enjoy a fun vacation on the Pacific shores of Mexico. Recently renovated, Occidental Grand Nuevo Vallarta has been updated with the latest modern amenities and technology to ensure a pleasant stay. The hotel is situated on one of the most beautiful beaches in the Riviera Nayarit, minutes from the Nuevo Vallarta shopping center and the best stores and restaurants in the city. ... more   less 

Additional Information about Occidental Nuevo Vallarta

Address: Paseo de los Cocoteros No. 18 | Villa 8 Fracc. Nautico Turistico, Nuevo Vallarta 63732, Mexico (Formerly Barcelo Occidental Nuevo Vallarta)
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $214 - $541 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Nuevo Vallarta 4*
Number of rooms: 274
Reservation Options:
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Also Known As:
Occidental Grand Nuevo Vallarta Hotel Nuevo Vallarta
Occidental Allegro Hotel Nuevo Vallarta
Nuevo Vallarta Occidental Allegro Hotel
Occidental Nuevo Vallarta Riviera Nayarit
Hotel Style:
#7 Family Hotel in Nuevo Vallarta
#8 Luxury Hotel in Nuevo Vallarta
#8 Top resorts Hotel in Nuevo Vallarta
#9 Romantic Hotel in Nuevo Vallarta
#12 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Nuevo Vallarta staff and other travellers.
368 questions
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Questions? Get answers from Occidental Nuevo Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room away from elevators, ice machines and stair wells if possible.”
 of 5 bubbles SouthCounty, 10 Dec 2016 | Read review
“Only the ground floor rooms have patios (in the standard deluxe rooms)”
 of 5 bubbles MsAlisonKenny, 8 Dec 2016 | Read review
“ Try to get an ocean view ”
 of 5 bubbles ErichM2006, 1 Dec 2016 | Read review
“floor level..garden..if you like quiet...lush garden..and big patio for early morning reading..or sun”
 of 5 bubbles I2013JQbrianc, 30 Nov 2016 | Read review
“1st floor rooms that have a patio were our favorite.”
 of 5 bubbles Nurse62, 15 Nov 2016 | Read review
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