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Occidental Nuevo Vallarta

Barcelo.comUS$168*
View Deal
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$239*
US$168*
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US$209*
US$180*
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Occidental Nuevo Vallarta
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2,734 Reviews from our TripAdvisor Community

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Showing 2,225: English reviews
Crystal Lake, Illinois, United States
Reviewed 14 March 2016

My wife and I booked this resort through Costco Travel on a Black Friday special, We stayed here Feb 29-March 5. The resort was well maintained and clean. the price we paid was well worth it, The food was very good and plenty of choices. The beach was very clean and the waves were great for boogie boarding. Julietta the...

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2Thank Robert P
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Robert P, Thank you for your excellent review. It is always great to hear when our guests see the hard work that put into the resort everyday by our team. I know that when they hear of your comments especially Julietta, they will be even more motivated to continue working hard for out guests everyday. I hope that you...

Toronto
Reviewed 14 March 2016

My wife and I travelled to Mexico and stayed for one week at the Occidental Grand Nuevo Vallarta (February 10-17, 2016). The experience was by far superior and the customer service second to none. We really appreciated the reception at front desk during check-in (thank you again to "MARIO") for making our stay memorable...you exceeded are expectations. Finally, a thank...

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1Thank 90dannym
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear 90dannym, Thank you for your excellent review. I am so happy to see your lovely compliments of our team and your experience with us. It will be a pleasure for me to share your review with the team today. We will your your great comments as motivation to continue our hard work throughout the resort. I hope to welcome...

Calgary, Canada
Reviewed 14 March 2016

This hotel was just perfect for our group of 71 people! It was so much fun and they allowed us to celebrate to full capacity. The staff was incredible... they remembered all of our names and made us feel like home! Esther upstairs in the Royal Club was an absolute please from day one. She treated us like gold and...

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Helpful?
1Thank kelseyalefley
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear kelseyalefley, First I would like to say congratulations again on your beautiful marriage. I would like to thank you greatly for your excellent review. I am so pleased to see that your holiday experience was so wonderful. I know the ladies, Lupita and Esther as well as all of the team that made your stay extra special, will be...

West Kelowna, Canada
Reviewed 12 March 2016

My wife and I spent the last two weeks here. It would be very difficult to find anything to complain about at this resort. We didn't care for the timeshare sales in the lobby at all hours but they do leave you alone if you persist in showing no interest. Many people do seem interested though which surprised us. We...

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Helpful?
3Thank JBLB
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear JBLB, Thank you for your excellent review. I am very pleased that you were able to enjoy all of the amenities and activities in the resort during your stay. I know the team will be very happy to hear of your great compliments when I share this with them today! I hope we will have the pleasure to host...

Athabasca, Canada
Reviewed 11 March 2016

This space is not large enough to compliment all the front desk staff the chefs the kitchen staff the waiters the hostesses the Entertainment staff the maids the maintenance and all who made this a most memorable Holiday for me. The waiters Jesus Rodriguez[nephew Carlos],Jose Gaudalupe, Luis Alberto, Hostess a.m. Marissa.The shows were entertaining + special shows Circus\Fire, Mexican Night...

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2Thank kathyhusel
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear kathyhusel, Thank you for your excellent review. I am so pleased to see so many of our team members made such an impression on your holiday with us. I will be sure to share these lovely comments with all of them today, as we use this as our motivation to continuously make our standards and services better for our...

Los Angeles, California
Reviewed 11 March 2016

Stayed here five nights November 2014 for C$224 a night. The Location is great a long beach to walk up and down and a pier at the end. there was baby turtles near the pier so it was amazing to watch workers helping them to the ocean I got lots of pics. There is a great empty casino near the...

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2Thank MichaelDembenski
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear MichaelDembenski, Thank you for your excellent review. It is always wonderful to see when our guests get to fully enjoy the resort and the surrounding area. We are always very careful with our environment as you were able to see with the baby turtles, we appreciate your support as it is the effort of everyone (locals and visitors) to...

Edmonton, Canada
Reviewed 10 March 2016

Just came back from a wonderful week at the Occidental. The rooms were clean and for resort standards, the beds were comfortable. The staff were very friendly and easy to deal with. The property has a gym which we had pretty much exclusive use of each day. The food was better than average, good choices at the buffet and both...

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Helpful?
2Thank Doug G
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Doug G, Thank you for your great review. I am very pleased to see that you have had such a wonderful and exciting holiday with us. It is also wonderful to see that you were able to enjoy all the areas of the resort at your own convenience. We will be sure to put direct attention towards the bike...

Chicago, Illinois
Reviewed 10 March 2016

I stayed here with a friend for one day until we met up with a larger group at another property. Since we were only there for 24 hours, they seemed to have no interest in assisting us. We requested early check-in 2 months in advance due to a very early flight and did not get into a room until after...

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3Thank Melissa E
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Melissa E, Thank you for your review. I am sorry to hear you did not enjoy your short visit with us. Early check-ins are based on availability and as we are in high season and have a very high occupancy, we are not able to give early check-ins as the check-out time for every guest is at 12:00pm. We...

Aurora, Colorado
Reviewed 9 March 2016 via mobile

This has been my home for at least 13 years , would not go anyplace else .. What makes the place so special is the staff most of them have worked there for many years... They can't do enough for you and work incredible hard.. I miss the palapas, but the palm trees give shade .. The one thing that's...

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Helpful?
1Thank westball2
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear westball2, Thank you for the great review of our hotel! I am glad that you enjoyed your stay and that our team was a big part of making sure it was unforgettable! I will be sure to share your compliments with them today! It will be a pleasure to host you again for another wonderful holiday. Thank you again...

Milton, Canada
Reviewed 9 March 2016

Do not bother upgrading to royal club it is a rip off. It is the top floor of the hotel where they have just knocked down walls to make a lounge, dining room, computer room all in one. It is small, noisey There is a huge TV that is never turned off and only 2 couches so if you want...

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Helpful?
3Thank 874mag
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear 874mag Thank you for your feedback. I am sorry that you did not enjoy the Royal Club upgrade as much as you expected to. The premium bar is offered on the 7th floor and also at the private beach area for the guests who have purchased the upgrade. I apologize also that you did not enjoy the lay out...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The all-inclusive Occidental Grand Nuevo Vallarta is the ideal hotel for families, couples, and friends looking to enjoy a fun vacation on the Pacific shores of Mexico. Recently renovated, Occidental Grand Nuevo Vallarta has been updated with the latest modern amenities and technology to ensure a pleasant stay. The hotel is situated on one of the most beautiful beaches in the Riviera Nayarit, minutes from the Nuevo Vallarta shopping center and the best stores and restaurants in the city. ... more   less 

Additional Information about Occidental Nuevo Vallarta

Address: Paseo de los Cocoteros No. 18 | Villa 8 Fracc. Nautico Turistico, Nuevo Vallarta 63735, Mexico (Formerly Barcelo Occidental Nuevo Vallarta)
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $209 - $462 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Nuevo Vallarta 4*
Number of rooms: 274
Reservation Options:
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Also Known As:
Occidental Grand Nuevo Vallarta Hotel Nuevo Vallarta
Occidental Allegro Hotel Nuevo Vallarta
Nuevo Vallarta Occidental Allegro Hotel
Occidental Nuevo Vallarta Riviera Nayarit
Hotel Style:
#7 Family Hotel in Nuevo Vallarta
#9 Romantic Hotel in Nuevo Vallarta
#9 Top resorts Hotel in Nuevo Vallarta
#9 Luxury Hotel in Nuevo Vallarta
#13 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Nuevo Vallarta staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms are close to the nightly entertainment, splurge for the water front rooms.”
Adiaphoria, 21 Apr 2017 | Read review
“Rooms don't have balconies, but do offer a slight view of the ocean. We didn't mind, as we just went down to the beach.”
Ejsmome, 14 Apr 2017 | Read review
“Get a room on the bottom floor with a balcony”
alm851, 12 Apr 2017 | Read review
“Very few balcony rooms so ask in advance to get one.”
Caterina5812, 12 Apr 2017 | Read review
“The Royal Level rooms are larger and provide a balcony with an ocean view. We did not have a Royal Level room.”
youngerjr, 11 Apr 2017 | Read review
5 of 5
Barcelo.com
US$168* /night
View Deal
PricelineUS$209
Booking.comUS$180
ElvolineUS$239
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*Disclaimer
Prices are for 1 room, 2 adults
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