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Hard Rock Hotel Vallarta

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GreenLeadersPlatinum level
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Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta
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3,817 Reviews from our TripAdvisor Community

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Showing 2,893: English reviews
Nuevo Vallarta
Reviewed 14 December 2015

This was our 10th trip to the HardRock Nuevo Vallarta and was even better than before. The resort is right size to get to know the entire resort and the food and services wonderful. But what makes it special is the friendliness and competence of the staff which is fantastic. We are already scheduling our return visit.

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
2Thank kathleenfureym
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear Kathleen, Wow, thank you very much for this incredible 10th visit to our resort. We are very happy by your comments and we would like to make a special 11th so please let us know when you are coming back and we will make the arrangements to welcome you. Sincerely, Luis Entrala Fàbregas General Manager Hard Rock Hotel Vallarta

San Antonio, Texas
Reviewed 13 December 2015

This hotel spares no expense! We were impressed with service and attitudes of all employees. They go all out to ensure your satisfaction! Mariachis 1 night, fresh fish on beach w/ music & drinks, wow!

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank Steve T
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear Steve, Thank you so much for sharing your opinion with us. We appreciate your preference very much and we would like to have you back soon for another great time together. Please let us know when you are coming back and we will be glad to assist you making the arrangements. Sincerely, Luis Entrala Fàbregas General Manager Hard Rock...

Stuart, Florida
Reviewed 13 December 2015

Having stayed at Hard Rock in Punta Cana and Riviera Maya, this is by far the smallest of the resorts, but it has just about everything that the larger resorts have. The food and service was just as good if not better than the other resorts and we will definitely return again soon. No need to wait for a shuttle...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank Robert S
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear Robert, Thank you very much for sharing your experience with us. We are thrilled by your comments; it is very gratifying for us to see such appreciation. We will be more than happy to welcome you back soon for another amazing experience together. Sincerely, Luis Entrala Fàbregas General Manager Hard Rock Hotel Vallarta

Stuart, United States
Reviewed 13 December 2015 via mobile

This was our first visit to this resort! We are Legendary and Palace Resort Members. Had a fantastic time. The staff was extremely friendly and helpful. Everyone went out of their way to offer terrific service. Mariachi Band on Mexican night was amazing. Food was very good. The rooms were comfortable and had great views. The area around the hotel...

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Helpful?
Thank Felecia S
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear Felecia, Thank you very much for choosing us for this new adventure, we appreciate your preference very much and we are very happy to learn that your first experience with us was as great. We will keep working to maintain our high standards in service and quality for you. We will be waiting for your next visit. Sincerely, Luis...

San Antonio, Texas
Reviewed 12 December 2015

This was an amazing stay. The staff, activities, food, service was wonderful! Saul and his bike tour was fun! We loved Manny and Oliver, they were great with the pool entertainment and activities. There were 6 of us in our group of friends (3 couples). We easily found pool chairs and the staff helped move umbrellas to make us more...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank Christie S
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear Christie, Thanks you so much for sharing your opinion with us, we appreciate your feedback very much. It makes us feel very happy to learn that you had such a great time. Thank you for recognizing our staff members as they go the extra mile to make you feel home and share amazing experiences. We will be waiting for...

Nuevo Vallarta, Mexico
Reviewed 12 December 2015

We couldn't be more satisfied!!! The Hard Rock Hotel is beautiful, staff is awesome, cleanliness and attention to detail is off the charts!!! We can't say enough about the amazing service and staff is so friendly and helpful. The beach is gorgeous and the food is incredible!!!

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Helpful?
Thank Sandy G
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hello Sandy, We are very happy to see that you find our resort so lovely and we would like to thank you for taking the time to share your opinion with us. We will be waiting for your next visit. Thank you, Luis Entrala Fàbregas General Manager Hard Rock Hotel Vallarta

Reviewed 12 December 2015

If you want great service, good food, and a juccuzi in your room, need to visit the hard rock! Everyone was attentive from the bellhop to room service! We through in tips every now and then and got even better service! It is not needed, or mandatory, but hey we all need and like a little gratuity now and then....

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Helpful?
Thank David H
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hi David, Thank you very much for sharing your comments with us through this channel. We are very happy to learn that you had such a great time at our resort and I assure you that your observations won’t be taken lightly. We will keep working relentlessly in order to improve every aspect of our resort. Thank you very much...

Appleton, Wisconsin
Reviewed 11 December 2015 via mobile

7 day stay. King Diamond room with full balcony. Other rooms only have Juliet balconies. VIP members. Super clean, great service, great ocean views, close to sightseeing. Nice beach for Pacific Ocean. Short drive to airport. Good food. Great entertainment. Active place at night so be prepared for music and guest noise until midnight. A few of us had issues...

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Helpful?
2Thank tripper9930330
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear tripper9930330, We appreciate yout valuable comments very much. Thank you for choosing us. We will keep working to maintain our high standards and trat you with the best service that sets us apart. Thank you very much and please come back soon! Luis Entrala Fàbregas General Manager Hard Rock Hotel Vallarta

Liberia, Costa Rica
Reviewed 9 December 2015

This hotel is fantastic! From the moment you walk in to the moment you walk out. Rooms are clean, so is the hotel and grounds. Service is unbelievable with a high level of care for your comfort. Food is great and there are many choices to choose from. Always fresh, never had a bad experience. Canario was our server at...

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Helpful?
Thank Nathalie197707
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear Nathalie, We are thrilled by your comments. Thank you very much for your kind comments. It is very gratifying for us to see that you had such a great time and we would love to have you back soon. See you soon! Luis Entrala Fàbregas General Manager Hard Rock Hotel Vallarta

North Bay, Canada
Reviewed 8 December 2015

This was my 2nd time to HRH this year. I just had to. News flash!! This is the best value for the buck in all Mexico. Guaranteed. It has everything one wants and more. That is why I went back. Not a 5 star. A solid 6 star. The staff is amazing. I walked thru the lobby on the 2nd...

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Helpful?
1Thank watson m
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear watson m, What a wonderful energy we feel from your words. We are very excited and very grateful. You have recognized our staff’s effort and as you mentioned they love just being themselves. We appreciate your kind comments very much and we can’t wait to have you back with us. Thank you very much for choosing us and see...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Hard Rock Hotel Vallarta is a gorgeous, 348-room beachfront property ideally situated between mountains and the Pacific Ocean, featuring unmatched, all-inclusive luxury accommodations including in-room double hydro spa tubs, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. One of only three AAA Four-Diamond hotels in the area, this stylish property boasts six restaurants offering tantalizing specialty cuisines, four bars and lounges with top shelf drinks, two large outdoor swimming pools, children's pool, beach volleyball court, Body Rock Fitness Center, unmatched music memorabilia, signature Rock Spa(R), a Rock Shop and much more. The property additionally features 6,300 square feet of meeting facilities. ... more   less 

Additional Information about Hard Rock Hotel Vallarta

Address: Paseo de los Cocoteros 19 - Villa 8 | Bahia de Banderas, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $443 - $904 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Vallarta 4.5*
Number of rooms: 348
Reservation Options:
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Also Known As:
Vallarta Palace Hotel Nuevo Vallarta
Vallarta Palace Nuevo
Hard Rock Hotel Vallarta Nuevo Vallarta, Riviera Nayarit
Hotel Style:
#1 Business Hotel in Nuevo Vallarta
#3 Family Hotel in Nuevo Vallarta
#4 Spa Hotel in Nuevo Vallarta
#4 On the Beach Hotel in Nuevo Vallarta
#4 Top resorts Hotel in Nuevo Vallarta
#4 Luxury Hotel in Nuevo Vallarta
#4 Romantic Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Vallarta staff and other travellers.
221 questions
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Questions? Get answers from Hard Rock Hotel Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a quieter room ask for one not facing the beach. View is not as nice but room will be quieter.”
 of 5 bubbles T2289UAdanieln, 24 Feb 2017 | Read review
“Higher floors (5 or 6) in north wing away from pool and nightly entertainment noise was perfect... just can't see the sunset from there.”
 of 5 bubbles thomasc973, 21 Feb 2017 | Read review
“Pick rooms with a garden view for quiet.”
 of 5 bubbles smrtcar, 20 Feb 2017 | Read review
“do not take pool side view 4th floor over Sun Bar”
 of 5 bubbles A863SOalia, 20 Feb 2017 | Read review
“Beautiful ocean views on 4th floors and higher”
 of 5 bubbles celestial132017, 15 Feb 2017 | Read review
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