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Mayan Palace at Vidanta Nuevo Vallarta

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Traveller (900)
Pool & Beach (219)
Room & Suite (183)
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Overview
  • Excellent57%
  • Very good22%
  • Average9%
  • Poor6%
  • Terrible6%
Travellers talk about
“sea garden”(55 reviews)
“lazy river”(62 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
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Reviews (1,426)
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993 results
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451
272
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85
74
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451
272
111
85
74
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All reviewstimeshare presentationsea gardenlazy riverocean viewsales peoplegrand blissthrough rciactivity centerwave poolhavana moontaco breaksmall fridgebeautiful resortla plazaone bedroom suiteshuttle servicerental car
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1 - 5 of 993 reviews
Reviewed yesterday via mobile

Currently a guest here now. I’ve been to many resort presentations, but this one by far stole the show- not in a good way. They offered us free breakfast which we gladly accepted, but they never said I would have to answer a barrage of...More

Thank Fiona W
Reviewed 4 days ago

all rooms are spacious and the grounds are beautiful. Good place to take your children with nice beaches, a wave pool, and the service at the pools and all the restaurants was outstanding. Many eating locations within the resort to choose from

Thank theshady7lady
Reviewed 5 days ago

Very misleading sales pitch! Stunning property but be prepared to pay A LOT! I saw amazing resort properties but said OH--it must be expensive to dine on site. The sales person sent me an email response that said "Your French dinner will cost you 230...More

Thank tom55416
Response from Vidanta V, Manager at Mayan Palace at Vidanta Nuevo VallartaResponded yesterday

Dear tom55416 : Thank you for taking the time to write your comments. We are disappointed we did not meet your expectations and we would like to point out as well that our prices are competitive compared to other luxury resorts. Nonetheless, all pertaining areas...More

Reviewed 5 days ago via mobile

Visited this awesome family friendly resort in Nuevo Vallarta ! Exceptional service/ food and fun ! Rated as one on top ten of my Resort vacations ! All staff were at their best ! Look no further for top resorts ! Will attach photos at...More

Thank josevL7961DM
Reviewed 6 days ago

We had problem after problem! I am embarrassed that I took my family and friends there. The room smelled of dirty diapers + had a terrible view. We were moved to a room w a leaking ceiling + broken fridge + hair dryer.More

Review collected in partnership with RCI
Thank Gia445
Response from Vidanta V, Manager at Mayan Palace at Vidanta Nuevo VallartaResponded yesterday

Dear Gia445 : We appreciate our guests' reviews and opinions. We regret the inconveniences experienced at our resort. We spend considerable resources training our staff to maintain the highest possible standard of cleanliness and hygiene which we know our guests expect when staying at our...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Outdoor pool
Details
Price range
US$98 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Nuevo Vallarta
#6 Luxury Hotel in Nuevo Vallarta
#8 On the Beach Hotel in Nuevo Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$98 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Nuevo Vallarta
#6 Luxury Hotel in Nuevo Vallarta
#8 On the Beach Hotel in Nuevo Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (900)
Pool & Beach (219)
Room & Suite (183)
Dining (104)
Amenities (55)
Family and Play Areas (8)
Business Centre & Event Rooms (4)
Questions & Answers
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pgarrett7908
June 5, 2018|
AnswerShow all 2 answers
Response from eleniux144 | Reviewed this property |
The airport at Puerto Vallarta
0
Votes
yables2018
April 21, 2018|
AnswerShow all 3 answers
Response from Vidanta V | Property representative |
Please call us at 1-800-292-9446.
0
Votes
Google Translation
running4fun
February 15, 2018|
Answer
Response from Paula L | Reviewed this property |
Shuttle service from the airport to the hotel. Cab service from resort back to the airport, but it leaves from the transportation area of the resort and they will set it up for you. They make every step easy!
0
Votes
Room Tips
"Although I booked several months in advance I did not get an ocean view room!"
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"We have stayed in a few of the hotels. The Grand Mayan is my favorite. Try to get one that faces the beach..."
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"Make sure you get an ocean view room."
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"Stay on 4th floor or higher facing pool and ocean."
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