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Mayan Palace Nuevo Vallarta

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Mayan Palace Nuevo Vallarta
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1,085 Reviews from our TripAdvisor Community

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There are newer reviews for Mayan Palace Nuevo Vallarta
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Showing 791: English reviews
Dublin, Ohio
Reviewed 2 weeks ago

We booked our condo for two weeks, and were given a room with obstructed view, because we were NOT owners of the condos, but only a renter. Mayan Palace is a part of the Vida condominiums (Mayan Palace, Grand Mayan, Grand Bliss and Grand Luux) and is the lowest ranking condo in their complex here. As such, they will keep...

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Helpful?
Thank Petsom
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Guest: Thank you for providing your comments about your vacation at Mayan Palace. We are pleased to learn our staff’s service was efficient. They work tirelessly - day and night, to make our guests’ visits the most enjoyable experience ever. We are also happy that you liked our food options and La Plaza. For that reason we are disappointed...

Aventura, Florida
Reviewed 2 weeks ago

I arrived at the hotel,minus my luggage,which did not make it out of Miami. The concierge ,Candy and the manager, Gilberto called the airline Aeromexico and expedited the delivery. When I got it, half my clothes were missing. But things got better the next day. Room service was prompt and the food was warm. Things are widely spread out, so...

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Thank howardsone
Peachland
Reviewed 2 weeks ago

We loved our time here, but did go off the property each day to experience Mexico. We have been in this area many times, so find taking the buses and walking to be to our liking. We used this complex to relax after travelling in Central America. It is over the top beautiful, the service is excellent and the accommodation...

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1Thank laubaPeachland
Playa del Carmen, Mexico
Reviewed 2 weeks ago

Disappointed with how as owners we where treated. First I need to say that they squeeze us in for 4 weeks at the last minute. We are Grand Luxxe owners and had to stay one week in a Luxxe Master Suute, 1 week in a Luxxe 1 bedroom, 1 week in a Mayan Palace 1 bedroom, and our last week...

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Helpful?
Thank Garry D
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Guest: Thank you for taking the time to provide us your feedback about your recent stay at Mayan Palace. We are delighted to learn that our staff was welcoming, as this is what we strive for every day. However, we regret that your stay was different from what you had expected. Your feedback will be shared with all the...

Kalamazoo, Michigan
Reviewed 2 weeks ago

The staff and rooms are great, But plan on walking a lot everywhere you go. The shuttles did not stop very often at the mayan palace. We had not been there in 7 years and disapointed that we can not easily get to the bus stop, Now we need to take a cab everywhere.

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Hoboken, New Jersey
Reviewed 3 weeks ago

We were really looking forward to our family trip. We have two young kids. Unfortunately, things didn't go smoothly at first. The resort lost our luggage and it took 4 hours to find it with my husband having to go to the Santuario (meeting bar/spot) to get our bags - a far walk from our building, the Mayan Palace. There...

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2Thank DelrayDreaming
Reviewed 3 weeks ago via mobile

I met some friends at the Mayan palace in Nuevo Vallarta and the hotel was awesome. Rooms are big and clean, views are great. No complaints at all. We did hang by the pool almost everyday and the people there were especially nice. A person named Iris in particular. She was funny and very helpful. I would come back here...

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Thank Josh D
Seattle, Washington
Reviewed 3 weeks ago

awesome resort. Coffee maker didn't work and we couldn't get them to send another one but other than that it was great. Great Vegas like show every nite at the Santorio bar. Free so get there early. Nice pool

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w0rldtraveler007
Reviewed 3 weeks ago

We rented a 2-bedroom unit for 5 guests. The rooms size and layout was good, the kitchen was adequate, and the beds were fine - firm, but fine. Extra pillows helped. What was unacceptable was the frequent smell of cigarette smoke billowing from the air conditioning vents and permeating the hallway, and the solution to spray chemicals to mask the...

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2Thank w0rldtraveler007
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Guest: Thank you for taking the time to provide us your detailed feedback about your stay. We are delighted to find out that some our staff was welcoming, as this is what we strive for every day. We are happy as well that you enjoyed your room. However, we deeply regret the inconveniences experienced. All our staff has a...

Saugerties
Reviewed 3 weeks ago

I was her with my family 10 years ago. Back then the only big complaint was the service. There was none. The rest wasn’t too bad. Fast forward 10 years and they built the place up to the point where it’s a 30 minute ride to get off the property. The shuttles are scarce at best and never take you...

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1Thank zt260
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Guest: Thank you so much for choosing Mayan Palace for your vacation and for sharing your review with us. We truly appreciate your kind words about our joy squad staff, as they are always looking to surpass our clients’ expectations of genuine hospitality by providing service excellence. All the same, we are disappointed that we were unable to meet...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Mayan Palace Nuevo Vallarta

Address: Paseo De Las Moras #1, Fracc., Nuevo Vallarta 63735, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Number of rooms: 20
Also Known As:
Mayan Palace Nuevo Vallarta Hotel Nuevo Vallarta
Wyndham Nuevo Vallarta
Nuevo Vallarta Mayan Palace
Mayan Palace Resort
Mayan Palace Nuevo Vallarta Riviera Nayarit
Hotel Style:
#9 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Mayan Palace Nuevo Vallarta staff and other travellers.
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Questions? Get answers from Mayan Palace Nuevo Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beds were a bit firm for our liking but just ask for an egg-crate topper if this is an issue. ”
 of 5 bubbles AnnetteHappy, 18 Mar 2017 | Read review
“Good enough is not good enough. Only perfection is good enough and the room at Mayan Palace was the epitomy of perfection. ”
 of 5 bubbles geoffreye430, 18 Mar 2017 | Read review
“Make sure to request ocean view room 3rd floor and higher as 2nd floor looks into Vegetation ”
 of 5 bubbles georgebT7388RU, 18 Mar 2017 | Read review
“At the Mayan Palace rooms with odd ending numbers have a great chance for an ocean view.”
 of 5 bubbles PeggyR226, 13 Mar 2017 | Read review
“Ask for an ocean view room”
 of 5 bubbles Petsom, 8 Mar 2017 | Read review
5 of 5