We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mayan Palace Nuevo Vallarta

Save
Traveller (897)
Pool & Beach (213)
Room & Suite (181)
Membership_Slide_Up_Placement_on_Hotel_Review_Price_Refresh
Save this hotel
and keep track of your top hotel finds.
Save now
Nearby Hotels
See allSee all
Overview
  • Excellent57%
  • Very good22%
  • Average9%
  • Poor6%
  • Terrible6%
Travellers talk about
“sea garden”(54 reviews)
“lazy river”(60 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (1,397)
There are newer reviews for Mayan Palace Nuevo Vallarta
See the most recent reviews
Filter reviews
974 results
Traveller rating
446
267
108
81
72
Traveller type
Time of year
LanguageEnglish
More languages
446
267
108
81
72
Show reviews that mention
All reviewstimeshare presentationsea gardenlazy riverocean viewsales peoplegrand blissactivity centerthrough rciwave poolsmall fridgetaco breakhavana moonbeautiful resortone bedroom suitela plazahuge resortshuttle service
FilterEnglish
Updating list...
11 - 15 of 974 reviews
Reviewed 3 weeks ago

Beautiful resort! Well maintained grounds! Meal at Tramonti was superb! The room was beautiful and included a coffee maker and fridge which has just come in the last couple of years. THEY CONTINUE TO BE SHARKS WITH THEIR TIMESHARE TACTICS, Be on the alert and...More

Review collected in partnership with this hotel
Thank Gisele F
Response from Vidanta V, Manager at Mayan Palace Nuevo VallartaResponded 1 week ago

Dear Guest: We are pleased you chose to stay at Mayan Palace Nuevo Vallarta for your vacation. We are delighted as well that you enjoyed our food options, grounds, pool area and accommodations. It appears as though not all your expectations were met. Our goal...More

Reviewed 3 weeks ago

Our welcome and check in was very easy and professional. Love the keys for the rooms. Disappointed in room location as we were on first floor and we were covered with greens, which meant very dark room. Thank goodness we were moved to new higher...More

Review collected in partnership with this hotel
Thank janeg2506
Response from Vidanta V, Manager at Mayan Palace Nuevo VallartaResponded 3 weeks ago

Dear Guest: We truly appreciate the time you have taken to share with us your impression about your stay at Mayan Palace Nuevo Vallarta. We are very happy to learn you like love our property, you have perceived the warmth of our staff’s service and...More

Reviewed 3 weeks ago

We had a two bedroom . Beds were great . Service was superb. I wish they had better stove tops because we stayed for a month and I like to cook for myself sometimes! Grounds were magnificent. Everything was very clean . We enjoyed the...More

Thank ruth d
Response from Vidanta V, Manager at Mayan Palace Nuevo VallartaResponded 3 weeks ago

Dear Guest: Thank you so much for commenting about your stay at Mayan Palace Nuevo Vallarta. We are pleased you enjoyed our beautiful landscaping and grateful for your kind words about our staff´s service, as we consider them one of our biggest assets. We are...More

Reviewed 4 weeks ago

Me and my wife stayed at the same resort in Acapulco Mexico. Comparatively speaking Acapulco was 10x better. The staff in Acapulco knew your name and was more friendly then the staff in at the Puerta Vallarta Mayan Palace. The Mayan Palace in Puerta Vallarta...More

Review collected in partnership with RCI
Thank secfastest
Response from Vidanta V, Manager at Mayan Palace Nuevo VallartaResponded 3 weeks ago

Dear secfastest : Thank you very much for submitting your review of our resort. We regret that your stay was different from what you had expected. We spend considerable resources training our staff to maintain the highest possible standards as we constantly strive to achieve...More

Reviewed 4 weeks ago

Don’t get me wrong, this place is beautiful and meticulously maintained. There are a lot of place to eat and things to see. But that is it, they want you spend your time here and money here, and ONLY HERE. Not only that, there is...More

3  Thank NoCali-momof2
Response from Vidanta V, Manager at Mayan Palace Nuevo VallartaResponded 2 weeks ago

Dear NoCali-momof2 : Thank you for providing your comments about your vacation at Mayan Palace. We are pleased to learn our staff’s service was efficient. They work tirelessly - day and night, to make our guests’ visits the most enjoyable experience ever. We are also...More

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Outdoor pool
Details
Price range
US$105 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Nuevo Vallarta
#6 Luxury Hotel in Nuevo Vallarta
#8 On the Beach Hotel in Nuevo Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Nuevo Vallarta
#6 Luxury Hotel in Nuevo Vallarta
#8 On the Beach Hotel in Nuevo Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (897)
Pool & Beach (213)
Room & Suite (181)
Dining (108)
Amenities (55)
Family and Play Areas (8)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
yables2018
21 April 2018|
Answer
Response from Mark S | Reviewed this property |
No there is not an all inclusive option. THAT IS A GOOD THING! I personally do not like all inclusive as they are generally way to expensive and the food is usually mediocre at best. At the Vidanta Resort which has... More
0
Votes
running4fun
15 February 2018|
Answer
Response from Paula L | Reviewed this property |
Shuttle service from the airport to the hotel. Cab service from resort back to the airport, but it leaves from the transportation area of the resort and they will set it up for you. They make every step easy!
0
Votes
Cec W
12 February 2018|
Answer
Response from Wendy S | Reviewed this property |
We were at a 1 bedroom and yes it had a coffee maker! It didn’t work the 3 rd day but called down to the lobie and they brought another one!
1
Vote
Room Tips
"4th floor or higher has view of the ocean."
Read review
"Coffee and water bottle was complimentary only for the first day. Wish they would at least stock the..."
Read review
"An ocean view room on a floor above the first"
Read review
"I liked the older room better. The size of the master bedroom and the air conditioner vents., but kitchen in..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing