Wyndham Alltra Vallarta, All Inclusive Resort

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Room & Suite (83)
Dining (36)

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About

4.0
#20 of 33 hotels in Nuevo Nayarit
Location
Cleanliness
Service
Value
All-inclusive family-friendly resort with 12 restaurants, bars, and lounges, a private beach, spa & three outdoor pools.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Archery
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Yoga classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Game room
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Patio
Table tennis
Board games / puzzles
Video game console
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
24-hour security
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand films
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Find Your Moment, Find Experiences Sale

Location

Paseo de Los Cocoteros, Lotes 32 y 33, Nuevo Nayarit 63732 Mexico
Name/address in local language
4.0
745 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled on picturesque beaches, Wyndham Alltra Vallarta is applauded for its tranquil yet lively atmosphere and stunning scenery. While guests commend the staff's friendliness and the resort's overall cleanliness, some visitors have voiced concerns about service inconsistency and the need for room improvements. The value proposition comes under scrutiny with mentions of overpriced accommodations and additional charges for amenities. Despite this, the range of on-site amenities including pools and entertainment are generally appreciated, even as some guests point out the need for better Wi-Fi and modernized facilities.
Location
Picturesque
Atmosphere
Tranquil
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Friendly
Amenities
Satisfactory
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Detailed Reviews
Callie_L80 wrote a review Jan 2024
Brampton, Canada30 contributions15 helpful votes
Hotel's Favourite
I’m writing this review as I sit by the pool half way through my trip. If I don’t do it here I likely won’t when I get home. I read many of the terrible reviews leading up to my trip and was a bit concerned. I don’t often leave reviews but thought I would to share my experience so far. For context, I have probably been to 20-25 all inclusives all over the carribean. This is my first time in Puerto Vallarta and at the Whydham. The weather here is incredible. Beautiful sunny warm days and no rain in sight. Mornings are a little cool but by 10 am it is hot! The ocean is beautiful and can walk for miles in either direction. I know some people complained about the rockiness and waves. It’s the Pacific Ocean so it’s a bit rough and there are some shells/stones on the beach but you can still walk barefoot but just being mindful of where you step. If you want clear blue water and white sand then the carribean sea might be a better option. There are 3 large pools. The one closest to the resort is where most of the activities are and mostly kids and it’s the warmest. The middle pool is where a lot of the condo/timeshare people hang out and it’s a little cooler and the last pool is an infinity pool closest to the ocean and is lovely. It’s also very cold, but refreshing. Here the pools are referred to as the Mexican pool (warm), American pool (cool), Canadian pool( cold).
As far as chairs and availability there are plenty. I came down on the first day around 8 am expecting to have to claim a chair and there was no one around and pretty much all chairs were free. It’s 10:30 am now and things are just starting to pick up but still chairs free on the beach and at the pool. There is one side of the pool that is almost entirely in shade because it’s blocked by the hotel but always plenty of chairs free. That being said I have no idea what the capacity is right now. The resort doesn’t feel busy though. Half is resort guests and the other half is condo guests so they are not part of the all inclusive but do use the amenities. The staff has all be great and always friendly. They keep the resort and pools very clean and are out raking and sifting the beach in the morning to get rid of any garbage and debris. I do tip regularly but don’t feel like I’m getting better service because of it. The staff seems equally attentive to everyone, tipping or not. The room is nice and clean. Beds are comfy but fairly standard. We have a nice ocean/pool view from our balcony.
So far the food has been ok. It’s definitely not the best food I have had at an all inclusive but decent. I get my coffee at the cafe which has been good. I only had breakfast once at the buffet and there were enough options that I feel most people could find something they like. For lunch I have been going to the pool side snack bar and it’s been pretty good. Haven’t been to lunch or dinner at the buffet so I can’t comment on that. Dinners I have been booking at the a la cartes. So far I have been to the sushi, Italian and steak house. All were good but I can see where people are complaining. More about the process of booking and the menu choices than the quality of food. The reservation system is annoying. You go down to the lobby between 8:30-12 on the day of to make your reservation for that night. I have never seen this at a resort before. Most places you can book all your resos for the week on your first day. That being said, I have went down every morning around 8:30 and had no problem getting a reservation and the most I’ve had to wait is about 5 minutes. I feel like the resort could easily change this as it’s mentioned in many reviews and a complaint of many guests. The other thing is the upcharges. This is frustrating. The steakhouse doesn’t have any steak on the menu but then there’s a sign with all the steaks that you can purchase for an extra cost. When I travel to an all inclusive I expect to pay for all my costs up front. This is a bit frustrating but not really affecting my trip. While the menus are a bit small I have had no trouble finding something to order and enjoy. The portions are a little small so I just order a second entree if I’m still hungry. Not a problem.
The sushi restaurant is the only one where I would say is too limited for a meal. More of a spot for appetizers and then go have a meal. The food was good though and the rooftop view at sunset is incredible.
The bottled water situation is something I have also found at other resorts too. They are trying to get away from giving out bottles. There are 4 small bottles in the mini fridge restocked daily and I always bring a reusable water bottle with me on vacation so I just get it refilled at the bar regularly and it’s not a problem.
The alcoholic drinks have been mostly good. We didn’t pay for the premium upgrade so we just get basic brands. If you don’t specify they will use local brands in the drinks but name brands are also available on the basic package if you ask. Smirnoff, tanqueray and lots of others. From what I have heard from other guests the premium is mostly not worth it. It gets you access to the 7 th floor little snack bar and top shelf alcohol but only on that floor from 10am-7 pm I think. You can’t get the top shelf alcohol at the other bars. This makes no sense to me. There’s also been a few issues with consistency. Bars don’t start serving till 11 am but open at 10 am. So one morning I got drinks before 11. The next day they said no not till 11. I think the buffet bar is where you can get drinks a bit earlier. Still figuring this out. Also sometimes they run out of something in particular but then just don’t want to go to another bar/area to restock. Again, not a big deal but easy to fix to make the guest experience more consistent. Little things add up but it is what you make of it. I’m having a great week but if management makes some small changes I think it would make a big difference.
There are iguanas roaming about and occasionally go for a swim in the pool. They also hang out in trees and yesterday one fell out of the tree right by peoples chairs so have an eye for that. We went into marina vallarta to golf and it was a nice course but crocs everywhere. Mostly playing golf in Canada this was a bit surprising for me but you get used to it quick and they seem unbothered by the people. Golf is quite pricy here but it was nice to get out for one round.
Wifi at the resort has been good. No issues video calling or doing most things on my phone.
Lastly, the resort is on the quieter side. Not much in the way of entertainment daytime or evening. The most action is by the first pool during the day and there’s some decent beach volley happening in the morning. I’m here for a quiet vacation and not to party so it suits me fine. If you’re looking for nightlife I feel you will be disappointed. Overall, puerto Vallarta is beautiful, safe and friendly people. The resort is nice and there are some things within walking distance if you want to eat off resort or check out some shops. Very safe to walk around and take taxis/ubers.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Social Media, Marketing at Wyndham Alltra Vallarta, All Inclusive Resort
Responded Jan 22, 2024
Dear Callie_L80, On behalf of the staff and Management of our resort we would like to thank you for taking the time to post a review of your experience with us. Your comments are truly valuable for us, as this allow us to improve our service levels and product. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas in order to deliver better service to our guests, Your feedback is very important to us and we appreciate the time you took to share your concerns, the details that you have already mentioned to us have been shared with the General Management and with the departments involved in the improvements that you request. Our only effort is to be able to meet the expectations of our guests and we appreciate the areas of opportunity that you mention to us to become better. On the other hand, I am very glad to learn that our team has contributed greatly to making your stay memorable. We are committed to offering outstanding service. I am thankful for your kind words. Thank you so much for your recognition! On behalf of our Wyndham Alltra Vallarta team, we look forward to your next visit! Cordially, Paola Carballo Social Media Manager Wyndham Alltra Vallarta
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Lori H wrote a review Dec 2022
Calgary, Canada75 contributions28 helpful votes
Location and green space. 4*
Staff 5*

Buffet 3*
Coffee shop 4*
A la carte restaurants 4.5* good variety, reservations not required 👍🏻
Pool side drinks 3.5* Bar and restaurant drinks 5* (stronger)

Stayed in main resort building. Adult only floor. Ocean front view.
Rooms are large, with a large closet, safe, bar fridge restocked everyday
Bed comfort 4* clean white bedding 5*
Large Bathroom area: cleaning 3.5 (mold in shower) One of the bathroom taps unusable.
Air Conditioning noisy preferred ceiling fans while sleeping.

Great Pool area 4* Extreme lack of lounge chairs👎🏻
Nice beach with an abundance of lounge chairs

Needs a convenience store on site for basics like sunscreen, over the counter medications, souvenirs.

Negatives…. The pool side washrooms were frequently out of paper towels and soap.
Lobby bar is small and crowded.
Elevators in main building Old and very temperamental!

Will I go back? Not likely. There are other resorts in the area that I like more.
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Date of stay: December 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fernando Cardoso, General Manager at Wyndham Alltra Vallarta, All Inclusive Resort
Responded Dec 19, 2022
Dear 542lorih, Thank you for sharing your feedback through this mean. Your comments are truly valuable for us, as this allow us to improve our service levels and product. We regret to know that we have not fulfilled your expectations during your visit. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas in order to deliver better service to our guests. We have taken your comments very seriously and you can be assured that the necessary re-training measures are being instituted to prevent recurrences in the future. We likewise hope that you would be able to overcome with time the disappointment, and give us renewed opportunities to be of service to you. Cordially, Fernando Cardoso General Manager Wyndham Alltra Riviera Nayarit
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Nicholas K wrote a review Mar 2023
1 contribution
I will start to say that this was the best experience at a resort my wife and I have ever had. It was our honeymoon, and it didn't matter. The treatment from the staff went to every single member in order to create the best experience possible. It's a family resort, and didn't lack great seperation when the adults came to party.
The room exceeded expectations with a beautiful amount of marble and granite, a tub that overlooks your entire room with a curtain to ensure privacy. The bed to the patio is a solid 400 square feet, with an amazing ocean view! Even the tropical rooms have an amazing view( if you're looking to save a little money).
The food never disappointed, every restaurant had the most amazing selection of food. Now for the best part of the trip; the staff were absolutely amazing. I can't stress that enough. I will include a list of names, as these people were so dedicated to ensuring our ultimate happiness. First when you pull in we have the bell fellas, Miguel and Gerardo. You may be greeted by others as the hotel must have hundreds of staff. Miguel ensured our safety and security anytime we left. At the hotel bar, Daniel Hernandez will make you the best cocktails and make sure you're well hydrated.
Within the resort there's a list of amazing servers, make sure to meet- Fernando, Jesus, Samuel and both Albertos who are bartenders by the first pool. Anybody who rolls with Fernando will have his wonderful morales and great service skills. Now let's talk beach side bar waiters and servers...
Gustavo Pelayo, Arturo and the big man Gerardo will be getting the best made drinks from Crestencscio and Elmer. That combo there will assure an amazing experience.
Don't forget to get your pool activities from Paola, Andrea and the other amazing ladies!
There were so many other great staff members, just make sure to get some of their perspective, they are all unreal people.
Ten out of ten would go again!
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra Garibay, General Manager at Wyndham Alltra Vallarta, All Inclusive Resort
Responded Mar 10, 2023
Dear Nicholas K, We appreciate you have taken the time to write a review about your stay with us. We are very happy to learn that your stay was a most pleasant one, and that you were highly satisfied with our service. We highly appreciate your gracious comments here and have shared it with our team, with special mention to Miguel, Gerardo, Fernando, Jesus, Samuel, Alberto, Elmer,Paola and Andrea, that provided you a excellent service. Please feel confident to reach us prior your next visit at sandra.garibay@playaresorts.com if you need assistance prior arrival. Cordially, SANDRA GARIBAY General Manager Assistant Wyndham Alltra Riviera Nayarit
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Mary W wrote a review Dec 2022
Port Coquitlam, Canada48 contributions68 helpful votes
I believe this property was a former Dreams, but has been taken over by Wyndham in the middle of October.

The best part our stay was the staff at the buffet. Victorino, Fernando and Miguel were so entertaining and so efficient. I think that this property has potential and maybe we visited too early in the takeover. The food was so disappointing for the monies that we paid. The caliber of the specialty restaurants are not up to par. By the end of the stay, I was eating mostly fruit, as the buffet food was so unappealing. The disorganization, lack of accurate information and lack of evening entertainment made for great disappointment. The electronic board listing the daily events and restaurants which were opened, was highly inaccurate and with each staff you asked, you got different answers for the same question. The quality of the bikes are nonexistent. The seats broke on two different bikes and had to be wheeled back to the property. We ended up renting bikes from a bike rental. Your website lists complimentary shuttles to local areas, but apparently not. The WIFI was pretty much nonexistent. For your beach activities, there should be a location near the beach where you can access the bogie boards and kayaks.
There were no robes, as listed on your website. We never did manage to use the room service, as no one would answer the phones. We were two couples who booked two rooms. In the room with the two beds, one of the beds had no adequate lighting for reading in bed and no electrical outlets near that bed. Our room with the king bed was fantastic with a fantastic view, but still with no robes. In past, we've stayed at the Marival, next door and the food and food choices were far superior. We are not difficulty or picky people, but we've stayed at far better resorts and for far less money. Like I said, I believe that there is potential at this location, but more work needs to be done.
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fernando Cardoso, General Manager at Wyndham Alltra Vallarta, All Inclusive Resort
Responded Dec 19, 2022
Dear Mary W We appreciate the time that you have invested on writing an overview of your stay with us. There seems to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience; if this stay was marred by irregular circumstances, we can only renew our apologies and assure you that we have in the meantime briefed the team at great length of your comments. Please receive our apologies for falling short of your expectations. We are working on a daily basis to exceed our guest’s expectations and would love to have the opportunity to host you again in the near future to offer you a remarkable stay. King Regards Fernando Cardoso General Manager Wyndham Alltra Riviera Nayarit
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stbpens wrote a review Mar 2023
Victoria, Canada95 contributions46 helpful votes
+1
The good
Most staff
The beach
Location
The bad
There is only 6 restaurants not more like the current reviewer said and only 3 are open each day
There is only one white wine available and one red both are mediocre at best
We are here now.
Yesterday they ran out of white wine
No guacamole … what this is Mexico
Ran out of Prosecco to make mimosa
Today no champagne glasses. To pour mimosa
At the biggest bar no regular vodka we are out. We were told come back in 2 hours
Last nite no red wine glasses tried to serve in a cup
The rooms are worn out and dilapidated
We checked in the tv did not work
The fan in bathroom sounds like a Mac truck
Mould around shower
Mirrors flaking
Chips in tiles and marble
Cannot make reservations at the 3 open restaurant. Run and line up
This list goes on
We are regular travellers to Mexico 4 to 5 trip per year !!!
We are here with others their description matches ours not just us
We have stayed next door at Marival residence it was outstanding rui palace down the road very good
Management need to take note

3 days the front desk had no change !!! For tips
The gym is old. The treadmill has not worked except one day
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Date of stay: March 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Darlene A wrote a review Jan 2024
2 contributions1 helpful vote
I was worried after reading the reviews but we had a fabulous stay at Wyndham Alltra Vallarta!

*The premises are exceptionally clean, including rooms, pool areas, lobby etc. The staff are even continually cleaning the pool of leaves and debris that fall in.
Loved the room with the partial ocean view and tub on deck which we used! We loved that the patio doors open all the way, such a delight to listen to the ocean from your bed! The junior suite was spacious and the room fridge always stocked. Towels were always available and in the evening restocked if used during the day.

*One problem is people in other rooms smoking on their decks and the smell of weed and cigarette smoke wafting in the air even though it is a non smoking facility!

*We loved the infinity pool area as it was quiet and we could enjoy the sound of the ocean waves rather than lots of loud music. Appreciated that personal music was not allowed around the pools and beach. No issues with abundance of towels or chairs and umbrellas anywhere on resort. The only drawback to beach area is the long walk to the bathrooms.

*The food was great with a wide variety of choices in the buffet area for all meals and the ala carte restaurants were good. You needed to reserve the ala carte restaurants in the morning but there was plenty of time to do so, reservations started at 8:30 and went until about 10:00 with very little line ups. There was no wait time at all to enter the buffet.
We did have a few days when buffet was not open, but no reservations were needed on those days for the ala carte restaurants.
Room service is 24 hours per day and we used in on the night we arrived. Wait time was only 30 minutes and it arrived warm.
The coffee shop was a great spot!
Would have loved to have had ice cream available some days.

*All the staff were very friendly and welcoming at restaurants, bars, pool and beach areas. It would have been nice to have been provided with a little more information from front desk staff when we arrived as we did not know there was a snack place by beach that could be used rather than just the buffet. A general overview of the resort would have been nice. Perhaps a large map with facilities on one of the walls would be an asset.
*As well we were not made aware that there were agents available for us to ask questions about excursions, return flights and times for bus pick up etc. even though I asked the front desk.
Overall a very positive experience and we would definitely return!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Social Media, Marketing at Wyndham Alltra Vallarta, All Inclusive Resort
Responded Jan 22, 2024
Dear DarleneaZ8439YA, Thank you for providing us the opportunity of hosting you at Wyndham Alltra Vallarta and for taking the time to share your experience with us. I am pleased to read that you had an unforgettable experience and that the Staff has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible. It will be an honor for Wyndham Alltra Vallarta have you back and offer you our sincere hospitality on your next visit. Kind regards, Paola Carballo Social Media Manager Wyndham Alltra Vallarta
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Lauren D wrote a review Mar 2023
1 contribution
+1
The service was IMPECCABLE. No other word. Absolutely superb. The only things that make this not a 5 star review was the bathroom was only separated by a curtain, the mirrors had some black spots on them, the shower could have been cleaner, and the wifi was not good at all. At the same time if you really want wifi pay for a data plan or come down to the hotels wifi zone. The staff were incredibly attentive and the food was AMAZING. we are huge foodies so good is really important to us and it was great! Atmosphere was very good. Spa was AMAZING, activities were really nice and the beach was relatively clean. They do a very good job of keeping the outdoor areas clean, and they have great recommendations on food and drinks. Excursion accommodations are also very good. No hassle whatsoever. Would definitely recommend this place. Special shout out to Oscar, Elizabeth, Sergio, Angelica, Roselita, Chino (nickname), and Erick for incredible service the entire time. Honestly all staff were amazing and deserve the best. Great place to come if you’re looking for a quieter vacation. The people who look after your bags at the hotel are also great at checking luggage weight and the concierge is amazing for anything you need. Come here for a great time.
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Date of stay: March 2023Trip type: Travelled with family
Room Tip: If you rely on internet, pay for a data plan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra Garibay, General Manager at Wyndham Alltra Vallarta, All Inclusive Resort
Responded Mar 31, 2023
Dear Lauren, Thank you for taking the time to tell us about your experience at Wyndham Alltra Riviera Nayarit, All Inclusive Resort. We have taken note in our opportunity areas kindly mentioned on your overview. Please feel confident that we will take the proper measures for make to our guest a better experience. Very important to mention that we will have some projects to make a positives changes to the appearance to our public areas, buildings, rooms, restaurants and other facilities, with this said, we hope you can give us a new opportunity to serve you in other occasion. On the other hand, we really appreciate your value comments to our team like Oscar, Elizabeth, Sergio, Angelica, Roselita, Chino (Arturo) and Erick, thank you for your recognition I will share your comments with our team, who I am certain will be encouraged by your remarks. We sincerely hope we can have the honor of being your hosts in not-too-distant future, please contact us directly at our e-mail sandra.garibay@playaresorts.com to take care of your next reservation. Cordially, Sandra Garibay General Manager Assistant Wyndham Alltra Riviera Nayarit
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Norstor1 wrote a review Dec 2022
Courtenay, Canada73 contributions44 helpful votes
We booked this resort as we thought since they allowed children there would be more activities going on such as shows, market night, etc. Man was I wrong. The resort should not be open. Advertising says it has multiple restaurants, but most nights only 1 is open and buffet. Very little nightly entertainment other than 1 or 2 nights of live music for 1.5hrs. Just when everyone was enjoying music it shut down by 9:30 plus there were only enough chairs/couches for approximately 20 people. Also, around the pools there is not enough lounge chairs for all guests. Other than the buffet, there is not enough staff for proper service around pools or beach. Rooms are dated and in need of updating. When we arrived nobody even welcomed us or let us know where check-in was located. It was hard to notice the 3 desks tucked away in the corner, which was the reception area. Only 1 washroom around pool area and it was always very dirty. Not once during vacation did anyone call and ask if the room was okay. The room we booked was given away because of our late arrival caused by Westjet flight delay; instead we ended up with a couple beds in our room and were told it was of equal value. The whole experience was a nightmare. We looked forward to finally getting a week away and then once we checked in, we just couldn't wait to go home. Not happy at all!
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fernando Cardoso, General Manager at Wyndham Alltra Vallarta, All Inclusive Resort
Responded Dec 14, 2022
Dear Norine, Thank you for taking the time to write a review about your stay in our resort. We value your detailed suggestions as our guest’s feedback is truly important for us and we will consciously revise all of your remarks. While we understand the way you felt about the situation experienced during your stay, we do hope that our reply to your feedback restores some semblance of trust on us. Please contact us directly at your e-mail address to take care of your next reservation. King regards, Fernando Cardoso General Manager Wyndham Alltra Riviera Nayarit
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Garry H wrote a review Feb 2023
Nothing special here! This was our ninth trip to PV & have been in seven different resorts including 3 others in this area. We would go back to any of the others much sooner than the Wyndham again. We are not that picky but expected a lot more from this resort with it's rating. The rooms are quite dated but that doesn't bother us. The food & drinks were our biggest complaint. The food was always cold even when we we're one of the first to dinner in the buffet. At breakfast it was impossible to get a good glass of juice. it all seemed to be watered down or mixed with a fake juice. Even the Mimosas were hard to drink. The Bacon was so tough it was like chewing on a piece of fried leather. Men were not allowed in the Buffet without a sleeved shirt because they didn't want arm pit hair to fall in the food!
The staff for the most part were really good but they were forced to follow all the crazy rules of the resort. We got there a day late due to missing a connecting flight. they admitted to renting out our room the night we missed so we though maybe we could get a couple hrs. extended checkout the day we left but we had to pay extra for that.
The WiFi in the entire resort sucked. Everyone in the resort was complaining about it so it wasn't just our phones. I had my own data package so I was ok but my wife was always struggling to get a connection.
The pool area was nice but the residents of the Villa Magna & the rental suites were up who knows when to snag all the good lounge areas with the umbrellas. We could always find loungers but not the good ones which often sat empty most of the day with towels draped over them.
There's plenty of other good options for resorts in the area, we will definitely look elsewhere next time.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra Garibay, General Manager at Wyndham Alltra Vallarta, All Inclusive Resort
Responded Feb 9, 2023
Dear 860garryh Thank you for taking the time to share such a detailed overview of your stay through this mean. Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels. We have taken note in our opportunity areas kindly mentioned on your overview. Please feel confident that we will take the proper measures to prevent reoccurrences like this in the future. We likewise hope that you would be able to overcome with time the disappointment, and give us renewed opportunities to be of service to you. Cordially Sandra Garibay General Manager Assistant Wyndham Alltra Riviera Nayarit
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Matt O wrote a review Jul 2023
1 contribution
Pros: 3 Pools, great view of Ocean & Mountains, some extremely nice staff, fun iguanas on-site, decent 3 restaurants. You can Uber or Taxi anywhere, however make sure if you plan to pay with USD, have 20s or smaller, nobody keeps change for larger bills even at the resort.

Cons: If you cannot handle ridiculous humidity, do not vacation to this area of Mexico. If you are miserable in rooms over 80 degrees, go elsewhere. There’s a thermostat however we were drenched in our own sweat just trying to hang out in the room. Buffet room has no AC. Crazy uncomfortable and you will not stop sweating without a cold shower in this entire resort. If you were going with kids, be aware that the food is definitely not kid friendly any picky eaters would be a disaster for parents. The pools were between 90 and 95° for an all inclusive resort. I would expect there to be enough lounge chairs for everyone especially with three pools, Nayarit would be a fine location for an all-inclusive resort if they were enough activities to entertain a family. That is not the case at the Wyndham Alltra, even though they had some random and short activities with little involvement. We also chose this place because they had a kids club however, for some reason it was not open the entire time we were there. I’d recommend checking out other options.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra Garibay, General Manager at Wyndham Alltra Vallarta, All Inclusive Resort
Responded Aug 3, 2023
Dear Matt, Thank you for taking the time to tell us about your experience at Wyndham Alltra Riviera Nayarit, All Inclusive Resort. We have taken note in our opportunity areas kindly mentioned on your overview about our entertainment, food, air conditioned, pools, etc. Please feel confident that we will take the proper measures for make to our guest a better experience. Very important to mention that we will have some projects to make a positives changes to the appearance to our public areas, buildings, rooms, restaurants and other facilities, with this said, we hope you can give us a new opportunity to serve you in other occasion. We sincerely hope we can have the honor of being your hosts in not-too-distant future, please contact us directly at our e-mail sandra.garibay@playaresorts.com to take care of your next reservation. Kind Regards, Sandra Garibay General Manager Assistant Wyndham Alltra Riviera Nayarit
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Dreamer54182150298 wrote a tip Yesterday
1 contribution
"Try the fitness classes "
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mark s wrote a tip Feb 25
Victoria, Canada1 contribution
"Prepare yourself to be dissapointed."
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Tracy H wrote a tip Feb 24
1 contribution
"Download the hotel app for restaurant, menu and activity info. Book restaurant reservations in the morning"
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Kimberly M wrote a tip Feb 23
1 contribution
"You must make a reservation for the restaurants only between 8:00 am - 12:00 noon. However, check-in is not until 3:00 pm."
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Lesa L wrote a tip Feb 19
19 contributions10 helpful votes
"Do not book here - read all the reviews and find another all inclusive that appreciates your service. "
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Not the right property for you?
There are more places to choose from in the Nuevo Nayarit area.
PRICE RANGE
C$399 - C$577 (Based on Average Rates for a Standard Room)
LOCATION
MexicoPacific CoastNayaritRiviera NayaritNuevo Nayarit
NUMBER OF ROOMS
229
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Wyndham Alltra Vallarta, All Inclusive Resort - UPDATED 2024 Prices, Reviews & Photos (Nuevo Vallarta, Riviera Nayarit) - Hotel - Tripadvisor

Frequently Asked Questions about Wyndham Alltra Vallarta, All Inclusive Resort
Which popular attractions are close to Wyndham Alltra Vallarta, All Inclusive Resort?
Nearby attractions include Nuevo Nayarit Beach (0.2 km), Riviera Farmers Market (0.1 km), and Pacha nightclub (0.2 km).
What are some of the property amenities at Wyndham Alltra Vallarta, All Inclusive Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Wyndham Alltra Vallarta, All Inclusive Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Wyndham Alltra Vallarta, All Inclusive Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Wyndham Alltra Vallarta, All Inclusive Resort?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Wyndham Alltra Vallarta, All Inclusive Resort?
Conveniently located restaurants include Omaggio, Burrito Mio, and Sen Lin Restaurant.
Are there opportunities to exercise at Wyndham Alltra Vallarta, All Inclusive Resort?
Yes, guests have access to a pool, a fitness centre, and yoga classes during their stay.
Is Wyndham Alltra Vallarta, All Inclusive Resort located near the city centre?
Yes, it is 0.00 km away from the centre of Nuevo Nayarit.
Are any cleaning services offered at Wyndham Alltra Vallarta, All Inclusive Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Wyndham Alltra Vallarta, All Inclusive Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Wyndham Alltra Vallarta, All Inclusive Resort?
The staff speaks multiple languages, including English and Spanish.