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Grand Velas Riviera Nayarit

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Grand Velas Riviera Nayarit
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2,338 Reviews from our TripAdvisor Community

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Showing 1,917: English reviews
Surrey, Canada
Reviewed 2 weeks ago

Everything was first rate at the Grand Velas. The staff was very courteous and informative. The rooms were clean beyond words. The food was the best I've ever had at an all inclusive. Our concierge, Armando, went above and beyond for us. Our favourite waiter, Rigoberto, was a pleasant fellow with an infectious smile on his face at all times....

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Helpful?
Thank joobjube
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

We are greatly appreciative that you took the time to share your wonderful expressions on your recent trip with us at Grand Velas. I am sure that your recommendations to friends and family will earn you top marks as we will make it our priority that all of your referrals come away with the same enthusiasm as you did. Thank...

Reviewed 2 weeks ago

My husband and I just spent 5 days at the Grand Velas Resort, and it was truly amazing. The building and grounds were beautiful, and the ocean view was spectacular! In addition, the service (in all areas) was amazing. We have been to other resorts, both regular and all-inclusive, and this one topped them all. They have several gourmet restaurants...

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Helpful?
Thank Mary H
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

Thank you very much, Mary, for reserving with us at Grand Velas and allowing my staff to cater to your needs. We are honored that you perceive us as the resort that "topped them all" when comparing this stay to your previous vacation experiences. And the fine work of Lucy and Gloria certainly made a strong impression on your overall...

Reviewed 2 weeks ago via mobile

Amazing! Amazing!!! I cannot express how attentive our waiter by the beach Leonel was to us. Jose was great and Miguel by the pool side. Lucy the housekeeper omg amazing. Every single staff there was so good to us. I recommend anyone to stay there! We just left there and we planned a second trip up there again in December....

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Helpful?
Thank Raines4326
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

It is important for us to know just how focused and friendly the staff is when interacting with you and all our valued guests. Service is an aspect that can make or break even the most beautifully adorned hotels. That is why we put much emphasis in the warmth and professionalism that my young women and men demonstrate on a...

Regina, Canada
Reviewed 3 weeks ago

We were there for a convention and the place is beautiful. What makes it better is the wonderful staff that work there. A group of people who genuinely love their job and are fantastic people to interact with. The amenities are top notch, and you MUST do a treatment at the spa. Best massage I've ever had. Located only 15...

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Helpful?
Thank markus1972
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

It was our pleasure Marcus to have seen to the needs of your company, as well as to your luxurious comforts throughout your stay. My staff truly takes great, personal pride in making positive impressions on the guests that they serve. And you a very correct in mentioning that they "genuinely love their job," as the overall working environment that...

Oklahoma City, Oklahoma
Reviewed 3 weeks ago via mobile

My family just returned from a weeks stay at Grand Velas Nayarit. This is our third visit. The treatment you receive as soon as you step foot on the property is incredible! Everything is seamless and professional. You are greeted by a refreshing beverage and pampering. They make sure to include our toddler which we appreciated. Our Concierge Enrique De...

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3Thank Vida405
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

It is a pleasure for me to read your warm and inspiring thoughts on this, your third family vacation with us. During these visits, you have allowed many of us to treat you like family, making your visits seem as if they are family reunions. And we are truly honored to see the gradual development of your young son as...

San Antonio, Texas
Reviewed 3 weeks ago

We were convinced by friends to try the Gran Velas even though we normally don't like all inclusive hotels. They were right. Adults and children had a great time. The perfect resort to take kids to. Rooms were very spacious and had a beautiful view to the beach (and sunset). Delicious room service, snacks and minibar made our stay so...

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Helpful?
Thank TexMexZilian
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

We are certainly glad that we could successfully back-up the great recommendation of your friends. I find that one of our largest forms of marketing is through the guests themselves, and we have worked diligently to ensure that their word is a resoundingly positive one. I am glad that we made such a wonderful impression on the little ones. During...

Frisco
Reviewed 3 weeks ago

Was a great stay from beginning to end. The staff was extremely helpful and friendly. The view from the room was nice and the beach was clean well maintained. The food was the best part of out trip all the restaurant were great

Review collected in partnership with this hotel
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Helpful?
Thank oneal222
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

It is pleasing to know that your business meeting was not all work and that you found the time to luxuriate in some of the specialties that we are known for especially our cuisine. To consider the food as the best part of your trip certainly means a lot to us, especially when we offer an all-inclusive concept. We have...

Englehart, Canada
Reviewed 3 weeks ago

Excellent service and friendly staff! The buffet of food was fantastic and drinks were even better thru the day, and the evening restaurants were fantastic! The massage was awesome! Can't ask for anything to be better. Many thanks to everyone there!!!

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Helpful?
Thank Sam G
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

Sam, we are very excited to know that all aspects of your holiday were up to your high standards. Over the years we have worked very closely with our guests to get an indication of exactly what they wish for, and little by little we have incorporated many of those ideas into our product and service. My executive chef will...

Montreal, Quebec
Reviewed 3 weeks ago

We were treated like royalty, ate like kings and slept like babies. We had a concierge Adrian that took care of all our needs, Jose our waiter at the pool that served us drinks and food all day long always with a smile. The infinity pool was spectacular! The sunsets were magnificent. The spa was clean, serene and wonderful. The...

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Helpful?
Thank helenaD5994ES
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

Thank you very much, Helena, for sharing your happiness and insights on your recent Grand Velas experience. I am especially pleased that our four pillars of product and service were to your great satisfaction. Our facilities, staff, spa and culinary tour are the mainstays of our success confirmed by you and the vast majority of our previous guests. Your observation...

Calgary
Reviewed 3 weeks ago

My wife and I returned to Grand Velas for our second stay, and were very satisfied. The slightest "complaint" was treated most seriously by all staff, who by the way, are very well trained. Several recognized us from 2 years ago and took the time to speak with us, welcoming us back. This property has a new General Manager, who...

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Helpful?
Thank margaritaCalgary
DirectorGVRN, Director General at Grand Velas Riviera Nayarit, responded to this review

The pleasure was all ours in welcoming you back for your second Grand Velas holiday. And just to confirm your kind words, I truly am proud of my young women and men for the focus they put forth in ensuring that everything is to your complete satisfaction, and that includes any hiccup that may present itself during the vacation experience....

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Discover the most luxurious all-inclusive resort in the Puerto Vallarta area; a retreat of lavish beauty and comfort that is sure to exceed your expectations. Having revolutionized the all-inclusive concept, Grand Velas is pleased to offer you a "Beyond All Inclusive, Beyond All Compare" vacation experience with exceptional gourmet dining, world-class hospitality, and luxurious accommodations in a spectacular setting on Mexico's golden coast. Experience a breathtaking resort and spa near Puerto Vallarta that seduces your senses and rejuvenates your spirit. ... more   less 

Additional Information about Grand Velas Riviera Nayarit

Address: Av Cocoteros 98 Sur | Riviera Nayarit, Mexico C.P. 63735, Nuevo Vallarta 63735, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $754 - $1,489 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Velas Riviera Nayarit 5*
Number of rooms: 267
Reservation Options:
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Also Known As:
Grand Velas All Hotel Nuevo Vallarta
Grand Velas All Suites And Spa Resort
Grand Velas Hotel
Grand Velas Nuevo Vallarta
Grand Velas Vallarta
Grand Velas Riviera Nayarit Nuevo Vallarta
Hotel Style:
#1 Top resorts Hotel in Nuevo Vallarta
#1 Family Hotel in Nuevo Vallarta
#1 Romantic Hotel in Nuevo Vallarta
#1 On the Beach Hotel in Nuevo Vallarta
#1 Luxury Hotel in Nuevo Vallarta
#1 Spa Hotel in Nuevo Vallarta
#2 Business Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Grand Velas Riviera Nayarit staff and other travellers.
149 questions
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Questions? Get answers from Grand Velas Riviera Nayarit staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any rooms above the trees have good views but even the garden level rooms have great garden and pool/ocean views”
 of 5 bubbles 169jens, 22 Feb 2017 | Read review
“Ocean views were amazing!”
 of 5 bubbles Snkimmel, 22 Feb 2017 | Read review
“all the rooms are good, if you can afford it, room 842 is awesome”
 of 5 bubbles rmisra41, 22 Feb 2017 | Read review
“Rooms in the center of the hotel on the upper floors offer the best views, and are quieter.”
 of 5 bubbles 150pattiec, 21 Feb 2017 | Read review
“All rooms have pool and ocean views. Everything is close to your room, no walking for miles to get to pool, facilities or restaurants.”
 of 5 bubbles mettridge, 15 Feb 2017 | Read review
5 of 5