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Grand Velas Riviera Nayarit

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2,253 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Velas Riviera Nayarit
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Showing 1,839: English reviews
Pendleton, Indiana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 January 2015

We've been here a week and the only bad thing is we have to return home. Our concierge is Alejandro Topete, a first class person who went WAY above my expectations to ensure we had a great experiance. He made sure our kids (9 & 11) had extra chips and drinks in the room, scheduled our turn down service at... More 

Helpful?
Thank WrightFamilyTKD
DirectorGVRN, General Manager at Grand Velas Riviera Nayarit, responded to this review

Thank you very much Mr. Wright for sharing the happiness that your family experienced with everyone on TripAdvisor. It is especially pleasing to know that we were able to convert you to our style of high end all-inclusives and that your preference for gourmet dining fit really well with our selection. To have provided you with one of the best... More 

Washington DC, District of Columbia
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 1 January 2015

Wonderful self-contained all-inclusive resort with attentive and charming staff. Nine days spent in early December was a welcome vacation from the cold weather up north. Delicious food and drink! I love spas and the spa here is as good as any I have had the pleasure of visiting. Highly recommend.

Helpful?
2 Thank mairzydoats
DirectorGVRN, General Manager at Grand Velas Riviera Nayarit, responded to this review

Thank you very much for selecting Grand Velas as your winter haven and also for taking the time to express your delight that you had with our staff, cuisine and spa. We truly try to make every facet of your vacation a true luxurious experience and convert our resort into a real paradise for the time that you spend with... More 

1 review
Reviewed 31 December 2014

I just got back from the beautiful resort at Grand Velas(Riviera Nayarit) and even though it got off to a bumpy start, I was VERY pleasantly surprised at the amazing staff(Vania, Claudia, Hector, and Enrique)and service who were able to get everything turned around and make our stay more then satisfactory! Each one of them truly went above and beyond... More 

Helpful?
Thank CarrieLeigh19
DirectorGVRN, General Manager at Grand Velas Riviera Nayarit, responded to this review

I am very happy Carrie that Grand Velas could provide you and your family that vacation paradise that you were looking for. The staff that you kindly mention is truly focused on your comfort and they certainly do have the ability to “turn things around”, creating a sunny panorama for your entire vacation. It pleases me immensely that your children... More 

Santa Barbara, California
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 30 December 2014 via mobile

I thoroughly enjoyed my stay at the resort. The hotel staff were all especially fine! The rooms were enormous, impeccable clean, and very comfortable. The dining area and specialty restaurants were all lovely and attractive, and every effort was made to please. The spa was beautiful and peaceful. The treatments all exceeded my expectations!! Be sure to go to the... More 

Helpful?
3 Thank LF99
DirectorGVRN, General Manager at Grand Velas Riviera Nayarit, responded to this review

It pleases us very much to know that your enjoyment, comfort and relaxation were more than what you imagined it would be. Your particular idea of a vacation is ideal in terms of fine dining, pampered attention in our spa and the pure overall relaxation is very appealing to many and I am glad that we could cover all those... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 December 2014 via mobile

Your staff can really make or break an experience. We enjoy the friendly, well trained staff here. We want to highlight Oscar a concierge here. He was our concierge last year for our room and was excellent. This year he remembered us and is still looking after us even though he is not assigned to our room. Impressive!

Helpful?
1 Thank Angela G
DirectorGVRN, General Manager at Grand Velas Riviera Nayarit, responded to this review

Thank you very much Angela for pointing out the service orientated staff that Grand Velas has provided you with during your two visits. I thank you also for recognizing the personalized service that Oscar has demonstrated to you twice now. His focus is certainly on your comfort and happiness and he has become such an exemplary concierge amongst his colleagues.... More 

Albuquerque, New Mexico
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 29 December 2014

I'll start by admitting that I'm a bit travel spoiled- and that all inclusive resorts aren't usually my favorite- But we truly had an AMAZING time. My husband and I brought our three young adult children- 22, 20, and 19, and our 9 year old. Grand Velas is a perfect choice to balance all of that. Reception: Beautiful lobby, and... More 

Helpful?
8 Thank Caryl P
DirectorGVRN, General Manager at Grand Velas Riviera Nayarit, responded to this review

Thank you very much Caryl for your detailed and positive comments on your recent family vacation with us. I am certainly pleased that we could become not only your favorite all-inclusive resort, but to also reset the bar even higher on our vacation expectations. We are organized in a way that makes our pool areas, activities and cuisine very enticing... More 

Los Angeles, California, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 December 2014

From the moment we arrived at Grand Velas we were swept away with amazing service, fantastic amenities and memorable food. Alejandro was our suite concierge and attended to every detail from the minute we arrived. He worked tirelessly to make the entire stay special - making trips off-site to pick us up a fan (my husband needs one to sleep)... More 

Helpful?
2 Thank Megan E
DirectorGVRN, General Manager at Grand Velas Riviera Nayarit, responded to this review

Thank you so much Megan for sharing your inspiring comments with everybody on TripAdvisor. To have the firsthand ability to compare our staff and operation to one of the most prestigious hotel chains in the world is an advantage for us. And your glorious comparisons will motivate our staff even further in continuing to provide that extraordinary level of service... More 

Switzerland
Level Contributor
2 reviews
Reviewed 29 December 2014

It was absolutely fantastic- one week there. Service extra ordinary- The people who worked there were friendly and professional- Food was magnificent- Beach and facilities perfect- I woud totally go back in a wink- Luxurious and cosy at the same time. Every one of our party thought the same-

Helpful?
Thank Anam1956
DirectorGVRN, General Manager at Grand Velas Riviera Nayarit, responded to this review

Thank you very much for expressing your total delight with everybody on TripAdivsor. To have traveled from so far you must only expect the best and I am very proud of my team of employees for having provided you and your friends the magnificence that you received. I hope that that “wink “happens soon so that you and your party... More 

Vancouver Island, Canada
Level Contributor
93 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 28 December 2014

Our extended family (15 of us) spent Christmas 2014 at the Grand Velas (Riviera Nayarit) in Nuevo Vallarta (near Puerto Vallarta). Leading up to the trip, we had quite high expectations as the Grand Velas is a diamond resort which exceeds the rating of a 5 star hotel. I am pleased to say that the Grand Velas well exceed our... More 

Helpful?
1 Thank Pivo06
DirectorGVRN, General Manager at Grand Velas Riviera Nayarit, responded to this review

We at Grand Velas are very proud to have exceeded your very high expectations especially in such a high demand time of the year such as Christmas. I am extremely grateful for your excellent recognition of our staff. We do have a philosophy of service and it is tied around doing the utmost to achieve happiness for our valued guests,... More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 December 2014 via mobile

I Have done all-inclusive vacations worldwide, probably over 20 easily, all at 5 star resorts. ....and can easily say this resort is in the top 5 best overall experience. The atmosphere is great, the food is unreal, it's a fine dine experience at every meal and staff go above and beyond to ensure you have the great experience your there... More 

Helpful?
1 Thank sina r
DirectorGVRN, General Manager at Grand Velas Riviera Nayarit, responded to this review

Thank you Sina for the amazing compliment on being one of the top all-inclusive resorts that you have been to, especially with all your vast experience. Our goal is to be the best all-inclusive not only in the region, but in the hemisphere. And we are on our way to achieving that by placing a lot of care and quality... More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Discover the most luxurious all-inclusive resort in the Puerto Vallarta area; a retreat of lavish beauty and comfort that is sure to exceed your expectations. Having revolutionized the all-inclusive concept, Grand Velas is pleased to offer you a "Beyond All Inclusive, Beyond All Compare" vacation experience with exceptional gourmet dining, world-class hospitality, and luxurious accommodations in a spectacular setting on Mexico's golden coast. Experience a breathtaking resort and spa near Puerto Vallarta that seduces your senses and rejuvenates your spirit. ... more   less 

Additional Information about Grand Velas Riviera Nayarit

Address: Av Cocoteros 98 Sur | Riviera Nayarit, Mexico C.P. 63735, Nuevo Vallarta 63735, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $717 - $3,686 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Velas Riviera Nayarit 5*
Number of rooms: 267
Reservation Options:
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Also Known As:
Grand Velas All Suites And Spa Resort
Grand Velas All Hotel Nuevo Vallarta
Grand Velas Hotel
Grand Velas Nuevo Vallarta
Grand Velas Vallarta
Grand Velas Riviera Nayarit Nuevo Vallarta
Hotel Style:
#1 Family Hotel in Nuevo Vallarta
#1 Top resorts Hotel in Nuevo Vallarta
#1 Spa Hotel in Nuevo Vallarta
#1 On the Beach Hotel in Nuevo Vallarta
#1 Romantic Hotel in Nuevo Vallarta
#1 Luxury Hotel in Nuevo Vallarta
#2 Business Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Grand Velas Riviera Nayarit staff and other travellers.
124 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor nice view, oceanfront adjacent to wedding/party area”
 of 5 bubbles 851jasonv, 3 Dec 2016 | Read review
“High floor center is the best, but I don't think there is a bad room in house. ”
 of 5 bubbles BrianB174, 1 Dec 2016 | Read review
“We had a family suite which had a jacuzzi on the deck and beautiful sunset views and daily massage included.”
 of 5 bubbles 3kidmomsf, 30 Nov 2016 | Read review
“Try to get a room in the middle for the best view. Further from elevators which is good and bad!”
 of 5 bubbles PVFans, 29 Nov 2016 | Read review
“High room better”
 of 5 bubbles TiffanyH166, 28 Nov 2016 | Read review
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