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The Grand Mayan Nuevo Vallarta

3,740 reviews
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Traveller (2453)
Pool & Beach (523)
Room & Suite (463)
Overview
  • Excellent59%
  • Very good23%
  • Average10%
  • Poor4%
  • Terrible4%
Travellers talk about
“lazy river”(693 reviews)
“wave pool”(205 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.5 Star Hotel
All hotel details
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Reviews (3,740)Write a Review
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1,411
761
343
147
125
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All reviewslazy riverwave pooltimeshare presentationocean viewparking garagetime sharesamba restaurantgrand blisssea gardenhavana moonthrough rcitaco breakresort feesales pitchtaxi standbeautiful resortla cantina
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11 - 15 of 2,787 reviews
Reviewed 1 week ago via mobile

We vacation here every year. We are owners and have been coming for a long time. I have written reviews in the past that were less than exceptional. That changed this year. We arrived at approx 12 noon. Upon check-in we were able to step...More

Thank Fossr50
Response from Socialmediamanager1, Manager at The Grand Mayan Nuevo VallartaResponded 3 days ago

Greetings from sunny Mexico Fossr50 We are really pleased to know you had such a good experience on you vacation this time, thank you for your warm comment and feedback. We'll always try our best to satisfy our guests, we are glad you could enjoy...More

Reviewed 1 week ago

We can always expect nice weather when we come and that’s why we come in January. It was our anniversary and since we are owners and have not been back in a while, didn’t expect to be given a rear room, with a view of...More

Thank SuzanneLG
Response from Socialmediamanager1, Manager at The Grand Mayan Nuevo VallartaResponded 3 days ago

Dear SuzanneLG Thank you so much for your kind comment, we really appreciate feedback. We are glad to know you had a chance to enjoy some time in our resort and experienced a good meal by Ola Mulata with the daily fishing offered by the...More

Reviewed 1 week ago via mobile

Love this place....this our second time here and everything and everyone is awesome. Friendly staff clean facilities and the food at any restaurant is amazing!!! If you’re gonna buy a time share do it here!!More

1  Thank William R
Response from Socialmediamanager1, Manager at The Grand Mayan Nuevo VallartaResponded 3 days ago

Dear William R Thank you for taking your time to give us such a nice review. Our Staff is more than willing to help and assist you about any concern you may have. We'll be waiting for you to come back for more fun and...More

Reviewed 1 week ago

Get ready for a "Cattle Call." The Grand Mayan is a huge property with significant issues in managing crowds. We checked in December 16, 2017 at the time promised and NO ROOMS AVAILABLE! We were actually one hour past check-in time and the only excuse...More

5  Thank Gary R
Reviewed 2 weeks ago

Our experiences at Vidanta (the mega-resort where Grand Mayan is located) are always mixed. Stayed there before. We did have fun though, and it is a HUGE beautiful property. Anyone staying at the Grand Mayan needs to know their own travel style, to see if...More

4  Thank MarlySF
Response from Socialmediamanager1, Manager at The Grand Mayan Nuevo VallartaResponded 1 week ago

Dear MarlySF Beautiful review, we appreciate your feedback and good notes. For sure Samba is one of the best restaurants we have in de facilities, with breakfast, luch or dinner we'll be happy to give you the best service. All pools and water attractions are...More

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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Tennis Court
Golf Course
Heated pool
Outdoor pool
Details
Hotel class
Hotel Style
#6 Top resorts Hotel in Nuevo Vallarta
#7 Luxury Hotel in Nuevo Vallarta
#8 Family Hotel in Nuevo Vallarta
#9 On the Beach Hotel in Nuevo Vallarta
#10 Romantic Hotel in Nuevo Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Hotel class
Hotel Style
#6 Top resorts Hotel in Nuevo Vallarta
#7 Luxury Hotel in Nuevo Vallarta
#8 Family Hotel in Nuevo Vallarta
#9 On the Beach Hotel in Nuevo Vallarta
#10 Romantic Hotel in Nuevo Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2453)
Pool & Beach (523)
Room & Suite (463)
Dining (215)
Hotel & Grounds (1552)
Family and Play Areas (55)
Bathroom (20)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
may05
17 January 2018|
Answer
Response from Geegee613 |
Contact customer service at 1-800-292-9446 for airport pick up. You will have to pay for he return fare back to the airport from the resort.
0
Votes
Room Tips
"Outdoor private pool was a bit cool for December but love the idea!"
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"Call early for your reservation to get desired time."
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"Room was very nice. Bed was comfortable. We used the pool outside our room often and really enjoyed the..."
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"Ocean view."
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