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The Grand Mayan Nuevo Vallarta

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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3,147 Reviews from our TripAdvisor Community

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There are newer reviews for The Grand Mayan Nuevo Vallarta
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Showing 2,503: English reviews
Carlsbad, California
Reviewed 6 July 2015

Our family of 4 - twin 9 yo old boys just returned from a week of paradise. We had no need or desire (so hot and humid) to venture away from the resort except for two meals. The lazy Susan river was the highlight for us to enjoy just being together and having fun. The boys used the giant slide...

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1Thank Melanie69
Reviewed 6 July 2015 via mobile

We drove up to the hotel Security Gate and it was like wow! But we spoke to soon! Airport shuttle dropped us off to what they call the "central location" from there you get their shuttle (golf carts) to the 2nd location called the "Santuario" u walk about 3-4 min to get the next shuttle stop that will take u...

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10Thank Sun_E_dayz
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Sun_E_dayz : Thank you for taking the time to provide us your feedback about your stay at The Grand Mayan. We are surprised to learn about the inconveniences experienced. Your observations will be shared with all areas concerned as guests’ feedback is important to us, and ultimately is how we measure our success. Sincerely, The Grand Mayan Nuevo Vallarta...

San Francisco
Reviewed 6 July 2015 via mobile

Im2talkitive (July 5 review) saved me a lot of typing. We had the same check in experience (too long, walked a lot in the heat because we were not given good directions), given a room with a BAD view because we refused to sign up for time share tour etc. our view was of a garage and construction site. It...

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6Thank LoveToTravel1070
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear LoveToTravel1070 : Thank you for choosing The Grand Mayan for your vacation and for sharing your review with us. We are delighted to find out that some our staff was welcoming, as this is what we strive for every day. We are happy as well that you enjoyed your dinner at Epazote. All the same, we are disappointed that...

Manila, Philippines
Reviewed 6 July 2015

Overall we had a wonderful vacation. The resort was beautiful. The food was delicious. The service was excellent from everyone. Our kids loved the "Kids Club" They asked to go every day. There were only two cons. The gigantic size of the resort and the time share pressure. Resort size: After reading all the reviews of people complaining about how...

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4Thank Babym00ners
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Babym00ners : Thank you for providing your comments about your vacation at The Grand Mayan. We are pleased to learn our staff was efficient. They work tirelessly - day and night, to make our guests’ visits the most enjoyable experience ever. We are also happy that you found our property to be beautiful. Nevertheless, we are disappointed that we...

Dublin, California
Reviewed 5 July 2015

I've reviewed a lot of places I've and this one is by all means the hardest for me! This is a beautiful property, with the grounds well maintained, beautiful pools and beaches, but so hard to get around that I have a very hard time recommending this location. Let me start out with the arrival process. I read a lot...

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19Thank im2tlkativ
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear im2tlkativ : Thank you for taking the time to provide us your detailed feedback about your recent stay at The Grand Mayan. We are delighted to learn that our staff was welcoming, as this is what we strive for every day. The same way, it is pleasing to find out you liked our pools, grounds and that you consider...

West Hollywood, California
Reviewed 3 July 2015

As you drive into the resort the first immediate impression is good. The design of the buildings and the gardens are impressive. But immediately after that its chaos. The Vidante owned resort has a terminus where all visitors are dropped off. This is *not* explained. After being dropped out of the bus your luggage is taken from you and your...

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18Thank Roy T
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Tommy8kins: Thank you for taking the time to provide us your detailed feedback about your recent stay at The Grand Mayan. We are shocked to learn about the inconveniences experienced during your visit since we are always looking to surpass our clients’ expectations of genuine hospitality at all our resorts, by providing outstanding locations and service excellence; even when...

Lake Elsinore, California
Reviewed 2 July 2015

A lush, friendly, relaxing resort! This is really one section of several integrated hotels/timeshares, but this is where most of the fun is. There are many pools, a lazy river, a water slide, wave pools and a beach. The grounds are gorgeous! There are lots of activities during the day, shows and special dinners nearby at night. All of the...

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2Thank Henry J
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Henry J : Thank you very much for providing your comments about your vacation at The Grand Mayan. We are pleased to learn you had a wonderful vacation, that you enjoyed our food options, the pools, grounds and took advantage of the promotions available during your stay. Comments like yours inspire us to continue creating ideal vacation experiences. We...

Phoenix, Arizona
Reviewed 2 July 2015

We took our daughter, son-in-law and grand children to the Grand Mayan Resort, Nuevo vallarta in March of 2015. We had a wonderful time and have reservations to return again in October. We love our timeshare there and will use it as often as we are able. The resort is top-quality and the staff and service are exceptional. We met...

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1Thank llhall
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear llhall : Thank you for taking the time to provide us your feedback about your recent stay at The Grand Mayan. We are happy to receive your kind comment about our staff, as they always look to exceed all our guests’ expectations. We are certain Mariano will gladly receive your feedback. Our primary goal is to ensure you are...

Saskatoon
Reviewed 2 July 2015 via mobile

We go every year to puerto Vallarta. A perfect place to relax. Pools to enjoy if you want action if you want a quite spot Games music activities that you can join or just watch for fun Restraurant to please any craving

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1Thank Derykkk
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Derykkk : Thank you for taking the time to provide us your feedback about your past stay with us at The Grand Mayan. Your comments are always welcomed. We always like to hear about our guests’ experiences since it is the only way to truly know we are doing a great job to making your stay enjoyable. We truly...

Atlanta, Georgia
Reviewed 1 July 2015 via mobile

I had a lovely 5 night stay at the grand Mayan and the staff were very friendly and gracious. They called to make sure we were satisfied with all of our requests. Beautiful atmosphere. The food here is expensive but so good. The beach I was not too impressed by it. The water looked brown but there are other gorgeous...

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2Thank guru419
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear guru419 : We really appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are delighted to learn you enjoyed the facilities and our staff’s service. Everyone works tirelessly - day and night, to make our guests’ visits the most comfortable experience ever. Rest assured that your feedback will...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Golf Course
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Laundry Service
  • Multilingual Staff

Additional Information about The Grand Mayan Nuevo Vallarta

Address: Av Paseo de las Moras s/n | Fracc. Nautico Turistico, Nuevo Vallarta 63735, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $285 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Grand Mayan Nuevo Vallarta 4*
Number of rooms: 795
Reservation Options:
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Also Known As:
Grand Mayan Nuevo Vallarta Hotel Nuevo Vallarta
Wyndham Nuevo Vallarta
Grand Mayan Resort Nuevo Vallarta
Grand Mayan Puerto Vallarta
The Grand Mayan Nuevo Vallarta Riviera Nayarit
Hotel Style:
#7 Luxury Hotel in Nuevo Vallarta
#7 Top resorts Hotel in Nuevo Vallarta
#9 Family Hotel in Nuevo Vallarta
#10 Romantic Hotel in Nuevo Vallarta
#11 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Mayan Nuevo Vallarta staff and other travellers.
426 questions
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Questions? Get answers from The Grand Mayan Nuevo Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room with kitchen included, it will help you save a lot of money”
Ameza2, 23 May 2017 | Read review
“Buy into this even if you buy and exit package. inquire about this.”
E665VGjeffreyb, 18 May 2017 | Read review
“Great views”
bwetzel2016, 18 May 2017 | Read review
“Get a room facing the oceanside.”
adbnfh, 17 May 2017 | Read review
“Avoid the parkade side of the building. Between early noise from traffic and delivery vehicles backing up, it can be disturbing early.”
435larb, 11 May 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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