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We traveled with 3 families- 6 adults and 6 kids (ages 4-14) this was a perfect resort for our crowd. The pools, beach, kids club, large rooms and plunge pools and restaurants had something for everyone. We hired a van to take us to Sayulita...More
5 Thank westk18858
Response from Socialmediamanager1, Manager at The Grand Mayan Nuevo VallartaResponded 27 April 2016
Dear Guest :
Thank you for taking the time to provide us your feedback about your recent stay with us. We are happy you enjoyed our pools, the accommodations, facilities and we are glad you liked our beautiful grounds.
On the other hand we are...More
Spoiler Alert - if you like to be surprised, don't read on as I tend to include a lot of details in my reviews... I find details more valuable than just "it was great" comments with no background.
About Us - because sometimes knowing more...More
The grand Mayan resort was fantastic. The service was awesome, the resort was beautiful, and the staff was amazing. Okimy and Valery both stood out as awesome staff members that knew where the fun was the entire trip. Would love to come back in the...More
The employees are beyond friendly and helpful. I loved their attention to detail. The resort doesn't disappoint re cleanliness and activities. The checkin process was pretty much horrific and it was obvious that the solution to any specific room request was that we attend their...More
I was here four years ago and loved it. Yes the grounds are beautiful and the rooms are clean and well done. Most of the staff is very nice. BUT...... be prepared. It is a 4 mile drive from the new entrance gate to the...More
2 Thank SSShannee
Response from Socialmediamanager1, Manager at The Grand Mayan Nuevo VallartaResponded 20 April 2016
Dear Guest :
Thank you for choosing The Grand Mayan for your vacation and for sharing your review with us. We are delighted to find out that some our staff was welcoming, as this is what we strive for every day. We are happy as...More