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The Grand Mayan Nuevo Vallarta

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2,970 Reviews from our TripAdvisor Community

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There are newer reviews for The Grand Mayan Nuevo Vallarta
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Showing 2,385: English reviews
Frankfort, Illinois
Reviewed 3 May 2015

We just returned last week. This resort has something for everyone. It is rather large so they do take you around by golf carts. Once you get used to it, it isn't a big deal or we would walk. Our ages are 58,33, 31 and 3 and a half and we all had a great time. The Santaria had wonderful...

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10Thank maryk2936009
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear maryk2936009 : Thank you very much for providing your comments about your vacation at The Grand Mayan. We are pleased to learn you had a wonderful vacation, that you enjoyed some of our food options , the santuario entertainment and our staff’s service. Everyone works tirelessly - day and night, to make our guests’ visits the most comfortable experience...

Vancouver, Canada
Reviewed 2 May 2015

This review is in regard to Santuario, which is the central bar and entertainment venue in the Grupo Mayan, Nuevo Vallarta. It is the hub from which all activity is centered - everyone enters the Resort via this amazing haven. It became our true sanctuary in the evenings when we were onsite and needed some entertainment - the lives acts...

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6Thank FranknLloyd
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear FranknLloyd : Thank you for providing your comments about your experience at the Santuario. We are pleased to learn our bar staff was efficient. They work tirelessly - day and night, to make our guests’ visits the most enjoyable experience ever. We are certain all the staff mentioned will gladly receive your feedback as they always look to meet...

Olympia, Washington
Reviewed 29 April 2015

We bought last year at The Grant Mayan and left with our family feeling very valued and excited to come back. The employees putting there hands over their heart and looking you in the eye. We return this year and half the employees don't look you in the eye and only a few place their hand over the heart. I...

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8Thank Karla C
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Karla C : We really appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan . We are happy to receive your kind comment about some of our staff, as they always look to exceed all our guests’ expectations. We are certain Omar will gladly receive your feedback. All the...

Westminster, Colorado
Reviewed 29 April 2015

Family friendly, predictable, handicapped accessible, beautiful - all true. This is a type of time share. We do not have one, anymore, but did stay here, transferring a week from a timeshare someplace else. Can anyone just come? I don't know, nor do I know what they pay for this. This is NOT an all inclusive resort, so you pay...

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7Thank judith l
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear judith l : Thank you so much for choosing The Grand Mayan for your vacation and for sharing your review about your stay. We are delighted to find out that most of our staff was welcoming, as this is what we strive for every day. Rest assured that your comments will be taken into consideration and will be shared...

New York City, New York
Reviewed 29 April 2015

The Grand Mayan really is an amazing resort. The complex includes several timeshare resorts, so big it takes 3 tram shuttles to leave. It's great if you don't want to leave the resort/complex during your stay, but a bit of a pain if you like to explore the region. Puerta Vallarta is a good 25 minutes away, but the airport...

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9Thank Bill B
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Bill B: We really appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are delighted to learn you enjoyed some of our food options, our facilities and the pools. As one of the most successful companies in the Mexican tourism field, we clearly communicate the terms and conditions...

Atlanta, Georgia
Reviewed 29 April 2015

Timeshare: How should I start? I have travelled four continents and bn to the carribean too many times. Before traveling to The Grand Mayan I read the reviews concerning timeshares, Therefore, going in I knew I wanted an upper room and some perks for my time. My time Presentation lasted 3 hours (that would be all I allowed). They were...

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6Thank mariefletcher
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear mariefletcher : Thank you for taking the time to provide us your detailed feedback about your recent stay at The Grand Mayan. We are delighted to learn that most of our staff was welcoming, as this is what we strive for every day. We will gladly share your feedback with the staff mentioned, as working to anticipate and exceed...

Reviewed 28 April 2015 via mobile

My husband and I really enjoyed the Grand Mayan. We have been to the location in Playa Del Carmon a couple of time but this is our first time to Puerto Vallarta. We really loved this location. It is just beautiful everywhere you go. Pools are amazing, rooms are clean, great food, and the grounds are breathtaking. There are so...

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4Thank bekas718
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear bekas718 : We really appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are delighted to learn your trip was fun and you enjoyed our food options, the facilities, pools, grounds and our staff’s service. Everyone works tirelessly - day and night, to make our guests’ visits the...

Princeton
Reviewed 25 April 2015

We decided last monet to go to mexico and we are "owners" with Myan Palace. When booking we were told no room at the palace but we would be upgraded to Grand Myan for the same cost. Over all we were happy but that happiness did have some challenges. Yes we were picked up at the airport but apon arrival...

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6Thank CJCANUCK
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear CJCANUCK : We appreciate that you took the time to share your comments about your vacation at The Grand Mayan. It appears as though not all your expectations were met. Rest assured that your feedback will be taken into consideration as it helps us improve our facilities and services. We would like to point out as well that our...

Arlington, Virginia
Reviewed 22 April 2015

Have owned Grand Mayan timeshare for ten years. As this grew, it appears the owners have intentionally made it very difficult to depart property and keep you locked n. You must take mutliple shuttles and walk through, not around, the new large entertainment area, and then another shuttle, to get a taxi. We used to love the resort, and love...

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7Thank Steven B
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Steven B : Thank you so much for choosing The Grand Mayan for your vacation and for sharing your review with us. We are disappointed that we were unable to meet your expectations to the fullest. Your feedback will be shared with all the appropriate areas in order to continue working towards exceeding all our guests’ expectations. We would...

Idaho Falls, Idaho
Reviewed 22 April 2015

We traded a week of our Royal Haciendas timeshare with II for a week at the Mayan Palace. The other reviews I had read were very helpful in knowing what to expect if we wanted to upgrade to the Grand Mayan. The reasons for wanting the upgrade was the fact that as a Mayan Palace guest you canot use the...

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7Thank BDMcGhee
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear BDMcGhee : We really appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are happy to receive your kind comment about our pool bar’s staff, as they always look to exceed all our guests’ expectations. We are certain Pedro will gladly receive your feedback. It appears as though...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Golf Course
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about The Grand Mayan Nuevo Vallarta

Address: Av Paseo de las Moras s/n | Fracc. Nautico Turistico, Nuevo Vallarta 63735, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: $139 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Grand Mayan Nuevo Vallarta 4*
Number of rooms: 795
Also Known As:
Grand Mayan Nuevo Vallarta Hotel Nuevo Vallarta
Wyndham Nuevo Vallarta
Grand Mayan Resort Nuevo Vallarta
Grand Mayan Puerto Vallarta
The Grand Mayan Nuevo Vallarta Riviera Nayarit
Hotel Style:
#8 Top resorts Hotel in Nuevo Vallarta
#8 Luxury Hotel in Nuevo Vallarta
#9 Family Hotel in Nuevo Vallarta
#10 Romantic Hotel in Nuevo Vallarta
#12 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Mayan Nuevo Vallarta staff and other travellers.
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Questions? Get answers from The Grand Mayan Nuevo Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The north end towers on the east side have no view other than a bit of jungle and a parking lot.”
 of 5 bubbles gmb1957, 26 Mar 2017 | Read review
“Beach view would be recommended, but unless your in your room more than out, I think any room, even non-beach is decent.”
 of 5 bubbles M5461DUrobins, 26 Mar 2017 | Read review
“Our maid that we had by the name of Martha was Great and we always made sure she was taken care of with a little something for her from us!! She was Excellent!”
 of 5 bubbles 213larryj, 25 Mar 2017 | Read review
“Had room on upper floor facing ocean.”
 of 5 bubbles thomasrainville, 25 Mar 2017 | Read review
“5 studios. We were sent to different rooms and were told to share a 2 bedroom suite for 3 couples and 2 studios and that was not what we had ordered. We are all seniors and prefer to have our own room.”
 of 5 bubbles richardbJ4295MP, 25 Mar 2017 | Read review
5 of 5