We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Moose Hotel and Suites

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Moose Hotel and Suites
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

220 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 204: English reviews
Edmonton, Canada
Reviewed 2 days ago NEW

went there again a few days ago for our second stay. our first stay in a room with two queens was good. only weird thing is having to walk outdoor to get from the elevators to your room. went back this time and rented a two bedroom roof top room. once again, the beds were very comfortable and the bathrooms...

 Report
Helpful?
Thank bellize777
MooseHotelAndSuites, Guest Relations Manager at Moose Hotel and Suites, responded to this review

Dear beklize777, Thank you for taking the time to write this review. We are glad you enjoyed the bed during both stays and we apologize for the inconveniences you have encountered. On your next stay, please ensure to call the front desk as we would be more than happy to assist you with anything that may make your stay more...

michigan
Reviewed 4 days ago NEW

What a lovely hotel! From the minute we walked in until the minute we walked out 1 week later we were "over the top" pleased. We had a 2 bedroom, two bath top floor suite. The room had all of the amenities that you could hope for. The kitchenette was perfect with the small fridge, microwave, toaster, dishes and flatware....

 Report
Helpful?
1Thank rubyskymom
MooseHotelAndSuites, Guest Relations Manager at Moose Hotel and Suites, responded to this review

Dear rubyskymom, Thank you for taking the time to write this wonderful review! We are glad to hear that you enjoyed the hotel and what it has to offer and that it contributed to the success of your stay in Banff. We hope to see you again soon! -Moose Hotel & Suites

Raleigh, North Carolina
Reviewed 4 days ago NEW

The hotel was new and beautiful and clean. The hot tub on the roof was awesome! The location was great too - right in the center of town. I can't say enough good things about the staff. They were very helpful with our skis and our luggage. We even left some things in the room and they were able to...

 Report
Helpful?
Thank debbiewysocki
MooseHotelAndSuites, Guest Relations Manager at Moose Hotel and Suites, responded to this review

Dear debbiewysocki, Thank you for taking the time to post this review and for the kind comments regarding our team; they are always ready to help the guests! We are delighted to know that you had a great time here and we look forward to welcoming you back again soon! -Moose Hotel & Suites

Reviewed 6 days ago NEWvia mobile

This newly built hotel has a lot going for it. Great location on Banff Ave, close to town, lovely lobby and restaurant area. If you manage to get to the hot tube in day light the mountain views are amazing. I only had breakfast there, food was always good and plentiful for skiers heading to the slope. A couple of...

 Report
Helpful?
1Thank Emer M
MooseHotelAndSuites, Guest Relations Manager at Moose Hotel and Suites, responded to this review

Dear Emer M, We are delighted to know that you enjoyed our rooftop hot tubs and your breakfast experience at the restaurant! Please know that the minor issues we had with heating have been resolved. Benches will be installed soon in the changing rooms near the hot tubs and we are very close on making a final decision on the...

Canada
Reviewed 6 days ago NEW

We took our dog for a short weekend getaway at the Moose Hotel in January and overall it was great. The hotel is new and in a great location for walking around downtown Banff and to all of the restaurants. We stayed in a 1 bedroom suite which was a good size for two people and a dog, it might...

 Report
Helpful?
Thank TravelBug4500
Calgary, Canada
Reviewed 1 week ago

We had a wonderful evening at the hotel. The front desk agent was incredibly friendly and the lobby is very welcoming. The hotel is absolutely immaculate and the location can't be beat. The pools up stairs are very welcoming and it is fantastic at night when the snow is falling. Great new spot in Banff, will definitely come here for...

 Report
Helpful?
Thank bgmwallis
MooseHotelAndSuites, Guest Relations Manager at Moose Hotel and Suites, responded to this review

Dear bgmwallis, Thank you for the review and for the kind comments regarding our team! We are glad to know that you enjoyed the rooftop hot tubs at night. Next time you stay with us, you will have to try them during the day as the view of the mountains is spectacular! We hope to see you back again soon!...

Fort McMurray, Canada
Reviewed 1 week ago via mobile

Great lodge ! Staff is very friendly and clean. We stayed in the suites for 3 days and had a great time. Rooms are a nice size and well decorated. Close to all of the restaurants and only a few minutes from the ski hill !

 Report
Helpful?
Thank catlessard
MooseHotelAndSuites, Guest Relations Manager at Moose Hotel and Suites, responded to this review

Dear catlessard, We are delighted to know that you had a great time at the hotel and that you enjoyed our suites! Thank you for your review and for the kind comments regarding our team. We look forward to welcoming you back again soon! -Moose Hotel & Suites

Reviewed 1 week ago via mobile

Wonderful new hotel! Housekeeping needs to work out some kinks but overall, staff is friendly and helpful! Had to request soap because it wasn't replenished for a couple of days. No show for housekeeping on another day as well. Bathroom counter not wiped down on days they did come.

 Report
Helpful?
Thank Laura B
MooseHotelAndSuites, Guest Relations Manager at Moose Hotel and Suites, responded to this review

Dear Laura B, Thank you for your review and for the kind comments regarding our team! We apologize that the housekeeping was inadequate during your stay, we will pass along your feedback to our Executive Housekeeper for review and action. If there is anything you might need during your next stay, please make sure to call the front desk and...

Los Angeles, California
Reviewed 1 week ago

Our new favorite Banff hotel! Our one bedroom suite with fireplace was spacious, new and a great value and the staff was very helpful. Nice warm parking below, a great breakfast menu at the restaurant, a comfortable bar to relax in. Plenty of room for our bags, skis, and equipment in the room. Close to great restaurants and all the...

 Report
Helpful?
Thank chris s
MooseHotelAndSuites, Guest Relations Manager at Moose Hotel and Suites, responded to this review

Dear chris s, We are delighted to know that you enjoyed your suite and that it was spacious enough for all of your luggage! The suites are perfect for guests who need more room or want to enjoy the coziness of a living room warmed up by a fireplace. We are also glad to know that you had a great...

Reviewed 1 week ago

We stayed in this hotel it is very new and beautiful. defitely the place to stay If you get to be in the rooms that are located by the outside, they are like small apartments. Definitely I dont recomend the rooms in the first floor they are small and cold. We got and upgrade for just 30 bucks to a...

 Report
Helpful?
Thank Carolina C
MooseHotelAndSuites, Guest Relations Manager at Moose Hotel and Suites, responded to this review

Dear Carolina C, We are glad to know that you enjoyed your suite and all its amenities! The minor issues we had with heating have been resolved and the rooms on the first floor are now just as warm and comfortable as all the other ones. Thank you for the review and we look forward to welcoming you back again...

147 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (133)
Viewed
Room/Suite (17)
Viewed
Hotel & Grounds (26)
Viewed
Pool/Beach Area (4)
Viewed
View from Room (4)
Viewed
Bathroom (6)
Viewed
Other (76)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (14)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (4)
Viewed
Pool/Beach Area (2)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Banff hotels
0.6 km away
Fox Hotel & Suites
Fox Hotel & Suites
#13 of 32 in Banff
2,030 reviews
1.5 km away
The Juniper Hotel
The Juniper Hotel
#4 of 32 in Banff
809 reviews
1.8 km away
Hidden Ridge Resort
Hidden Ridge Resort
#11 of 32 in Banff
1,919 reviews
Show Prices
Show Prices
Show Prices
0.5 km away
Delta Banff Royal Canadian Lodge
0.9 km away
Rundlestone Lodge
Rundlestone Lodge
#9 of 32 in Banff
1,050 reviews
0.1 km away
Banff Aspen Lodge
Banff Aspen Lodge
#7 of 32 in Banff
1,315 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Moose Hotel and Suites

Address: 345 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $182 - $557 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Moose Hotel and Suites 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Travelocity and Agoda so you can book your Moose Hotel and Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Moose Hotel And Suites Banff, Alberta
Hotel Style:
#1 Luxury Hotel in Banff
#1 Spa Hotel in Banff
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Moose Hotel and Suites staff and other travellers.
19 questions
Ask a question

See all questions (19)

Questions? Get answers from Moose Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 1 Bedroom Suites are nice and spacious and offer mini kitchenettes.”
 of 5 bubbles TravelBug4500, 15 Jan 2017 | Read review
“Our room was quiet, on season, the top floor is probably the best.”
 of 5 bubbles R3860DCchriss, 10 Jan 2017 | Read review
“Dont let them put you in the first flloor rooms.”
 of 5 bubbles carolinacW1993CI, 10 Jan 2017 | Read review
“Third floor suites!!”
 of 5 bubbles btaylor15, 9 Jan 2017 | Read review
“Second floor in winter for hotel rooms and 4th floor if you are in a suite...”
 of 5 bubbles Home71, 5 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay