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Buffalo Mountain Lodge

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Buffalo Mountain Lodge
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1,262 Reviews from our TripAdvisor Community

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Showing 1,183: English reviews
Reviewed 18 January 2016 via mobile

First the front desk man should be praised, very welcoming answering phones and helping us at the same time while their computer program was down. No big deal we sat in front of the lovely fireplace in the lounge and enjoyed a drink while the computer program got up and working. Upon entering the room at night it's very dark...

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Helpful?
Thank Alicia B
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. I am so happy to hear you received a warm welcome from our Front Desk Team and enjoyed your time with us. I do apologize you had such a negative experience with the bed and fire place screen, but appreciate the feedback and will ensure to pass this information along to the correct departments in...

Sydney, Australia
Reviewed 17 January 2016

Newer rooms on Tunnel Mountain Drive (NOT Tunnel Mountain Road) are far preferable - old ones are very dusty, noisy (trains) and poor beds/furniture. Had a few meals in the bar/lounge area rather than the restaurant itself and they were good simple "bar food" meals - recommend this. Banff has many restaurants if you want something more interesting and better...

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Helpful?
Thank RJM26
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. We are happy to hear that you enjoyed your stay with us and were able to dine at the Lodge. I appreciate your feedback in regards to the rooms and will ensure to pass this information along. We hope to have the pleasure of welcoming you back in the future!

Leeuwarden, The Netherlands
Reviewed 17 January 2016 via mobile

This was our second time in the Buffalo Mountain Lodges and it feels like home. The staff is very friendly and helpfull. We feld welcome. Our room was very clean and was a little bit dark but in June 2015 was is hot in the morning so our room was nice and cool. The restaurant serves great meals and also...

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Helpful?
Thank Bianca S
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your feedback. It is great to hear that you enjoyed your time at the Lodge and were able to dine with us. We hope to have the pleasure of welcoming you back in the future!

Canmore, Canada
Reviewed 17 January 2016

I recently spent 1 night at the resort during the weekend. The room was very comfortable with a King bed, and a actual Log Fireplace. The main lodge was very nice with a beautiful sitting area and restaurant. All in all a great stay, and would most defiantly recommend it to anyone seeking the true mountaintop experience. Only to comments...

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Helpful?
Thank IrishShock
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. I am happy to hear that you enjoyed your accommodation and the in room fireplace. We appreciate your feedback in regards to the parking and the difficulty with lighting the fireplace, I will ensure to pass this along to the correct departments to hopefully avoid these situations in the future. We hope to have the...

Edmonton
Reviewed 13 January 2016

We booked this as a quick get away after getting married the weekend prior. The location was up in the mountains and had a wonderful view. The room was beautiful and the fireplace was well maintained. The beds could use an upgrade though. Overall a wonderful experience and would come back again!

Review collected in partnership with this hotel
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Helpful?
Thank kylep223
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. Congratulations!! We are happy to hear that you chose to spend your honeymoon at the Lodge and had such a wonderful time! We hope to have the pleasure of welcoming you back in the future.

Reviewed 13 January 2016

The staff were very kind and friendly. The room was very clean and cozy, again I loved the fireplace it was the perfect touch for a cold winter's night! My sister and I just wanted something nice and relaxing for one night. We liked how close this lodge was to where we wanted to go for all our activities in...

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Helpful?
Thank Dana W
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. We are happy to hear that you enjoyed your stay and the in room fireplace! We hope to have the pleasure of welcoming you back in the future.

Switzerland
Reviewed 13 January 2016

We have stayed at BML a few times both in summer and winter. This time we felt disappointed in the service in the restaurant and also the uncleanliness of the rooms and the general look of the hotel. It seems to be getting run down and the house keeping staff doesn't seem to be doing a very good job.

Review collected in partnership with this hotel
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Helpful?
Thank sherry545
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. We are sorry to hear that your stay did not meet expectations and you were left feeling disappointed. We appreciate you taking the time to help us improve and I will pass your feedback on to the relevant departments to ensure that we are consistently providing the service we strive for. Should you wish to...

Viera, Florida
Reviewed 9 January 2016 via mobile

My family and I truly enjoyed BML! After a day of skiing there was nothing better than relaxing in the hot tub, having dinner, and playing games by the fireplace with the kids. The staff was very helpful and friendly! I would definitely stay here again!

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Helpful?
Thank Iavor K
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for reviewing your recent stay. It's great to hear that you were so happy with your room and the service you received. We hope to have the pleasure of welcoming you back in future!

Calgary, Canada
Reviewed 7 January 2016

I love this place - having stayed now on three separate occasions, I can say with certainty, if you stay here, you must get a Premier Room. It will make or break your stay, and you'll feel like you're at a totally different place depending on your room! Awesome, gorgeous fireplace in the room, with nice chairs. When you shower,...

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Helpful?
2Thank Lem0n07
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. It is great to hear that you enjoyed your time at the lodge and were able to make use of the in room fireplace! We hope to have the opportunity to welcome you back in the future!

Edmonton
Reviewed 7 January 2016

Our three night stay was amazing!!! Our Dinner was Fantastic!!! We went to relax and that's what we did .I would defiantly would recommend Buffalo Mountain Lodge to FRIENDS AND FAMILY. See you soon!!! Thank you...

Review collected in partnership with this hotel
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Helpful?
Thank annetteb145
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for reviewing your recent stay. We are so happy to hear that you enjoyed your time with us and were happy with your accommodations. We hope to have the pleasure of welcoming you back in the future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Buffalo Mountain Lodge is a peaceful retreat on Tunnel Mountain in Banff, AB. The lodge is surrounded by 9 acres of towering fir, pine, and spruce trees, yet just a 15 minute walk or 3 minute drive from the shopping, nightlife and restaurants that are on offer in downtown Banff. A favourite visitor pastime is to observe the deer and elk who frequently nibble on the lawn, right outside the lodge's windows. The lodge has 108 guest rooms, an outdoor hot tub, and several options for dining, making it the ideal location for a weekend getaway, wedding, or corporate retreat. Buffalo Mountain Lodge is part of the Canadian Rocky Mountain Resorts' family of companies. Rooms at the lodge have fieldstone wood-burning fireplaces, cozy duvets, LCD televisions and Blu-ray players. Many feature patios or balconies. Each room has been carefully decorated to reflect the mountain lifestyle in Banff-the accommodation is anything but 'cookie cutter.' The outdoor stainless steel hot tub is best enjoyed after an invigorating hike, bike or ski on one of the nearby trails-or perhaps to aid digestion after a sumptuous meal in the lodge's highly acclaimed restaurant, Sleeping Buffalo. ... more   less 

Additional Information about Buffalo Mountain Lodge

Address: 700 Tunnel Mountain Road | P.O. Box 1326, Banff, Banff National Park, Alberta T1L 1B3, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $159 - $386 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Buffalo Mountain Lodge 3.5*
Number of rooms: 85
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, TripOnline SA, Agoda and Priceline so you can book your Buffalo Mountain Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Buffalo Mountain Hotel Banff
Buffalo Mountain Lodge Banff, Alberta
Buffulo Mountain Lodge
Hotel Style:
#5 Business Hotel in Banff
#13 Romantic Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Buffalo Mountain Lodge staff and other travellers.
19 questions
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Questions? Get answers from Buffalo Mountain Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Free shuttle (read personal driver)”
 of 5 bubbles 781jeremyc, 7 Jan 2017 | Read review
“Chalets have 4 rooms... 2 up, 2 down. Upstairs rooms are preferable to avoid noise from heavy footsteps above.”
 of 5 bubbles Ontheroadagain447, 4 Jan 2017 | Read review
“choose an upstairs room for better views and less noise”
 of 5 bubbles xena888, 3 Jan 2017 | Read review
“Book a room well away from the road!”
 of 5 bubbles ginab144, 28 Dec 2016 | Read review
“ask for the best view.”
 of 5 bubbles Challenger01, 22 Dec 2016 | Read review
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