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Irwin's Mountain Inn

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Irwin's Mountain Inn
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541 Reviews from our TripAdvisor Community

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Showing 502: English reviews
Miami, Florida
Reviewed 22 October 2016 via mobile

This was my first visit to Banff. We booked a room at Irwin's Mountain Inn. The hotel was good enough for what we paid, however, I found that the bathroom was a bit too small and rooms need renovation. Staff was ok and rooms were clean enough.

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Helpful?
Thank JLAP0330
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Hello JLAP0330. We take all comments very seriously. We have begun to renovate all of our bathrooms and will have all of them completed at the end of 2017. Our goal is to provide a relevant and warm guest experience for Banff. I am glad you stayed with us and I hope you will try us again and experience the...

Reviewed 17 October 2016

I was very happy to stay here for three nights in Banff. The hotel is somewhat older style and my room was pretty small, but it is perfectly renovated, clean and comfortable. It is very well located and easy walking distance to all restaurants and attractions, which is great for someone without a car! Whilst being situated in the "happening"...

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Helpful?
Thank Kathryne B
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Hello Kathryne B. Thank you for your review of our hotel. I am so glad you enjoyed our flowers and the Banff experience. I appreciate your wonderful feedback and I sure hope you come back again really soon! Thanks for your comments as we take them so seriously. When you book again book direct and save. Get the best price...

Kiev, Ukraine
Reviewed 16 October 2016

The staff was very accommodating with ous requests as we stayed with our friends and asked for the rooms nearby, we also asked for a crib and microvawe and we got it all! Awesome hotel for its price, great location and friendly staff!

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Thank Inna S
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Hello Inna S. Thanks for your review of our property. I appreciate your feedback and I am so glad we could help in every way we could. Thanks for taking the time to write us as we take all these reviews seriously. Thanks again.

Perth, Australia
Reviewed 14 October 2016 via mobile

Great location on Banff Ave, walking distance to main town, shops, restaurants etc. Stayed here with our 6 month old, room was extremely spacious, lovely view, very clean and good kitchen facilities (fridge, microwave). Adjoining restaurant was really good as well. Will stay here again and again.

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2Thank AmyAmelia2016
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Hello AmyAmelia2016. Thanks so much for your review of our property. I appreciate your feedback. I am so glad you had a positive stay and I sure hope you come again soon. When you do please book direct at our hotel for the best price around.

Calgary, Canada
Reviewed 11 October 2016

We stayed at Irwin's Mountain Inn for the Thanksgiving long weekend (October 7 and 8), celebrating our 25th Anniversary. We found the hotel very nice, quaint. The room was clean and quiet. The staff were friendly. Enjoyed breakfast and dinner at El Toro, attached to the hotel. Breakfast was about the same price as you'd get anywhere else and El...

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Thank happycamper200000
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Hello happycamper200000. Thanks for your review of our hotel. I am so glad we were able to make your anniversary stay a memorable one. I am glad our staff were ready and able to help with your negative moments. I am so glad you recommend us and I do hope we see you again soon. Book direct when you come...

canberra
Reviewed 9 October 2016

This hotel was great. We had a balcony with a nice view and actually ate our dinner at the table overlooking the balcony view. We bought some cheese, dips & meat at the supermarket and when we couldn't eat it all there was a fridge to keep the food till the next night. Very inexpensive way to travel. The room...

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Helpful?
Thank colleencanberra
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Hello collencanberra! Thanks for your review. I am glad we fit the bill. We take all feedback very seriously and we are in the process of upgrading the hotel and starting in our bathrooms. We are excited on this project and should see the hotel done by the end of 2017. Our goal is to keep value in it's rightful...

Laval, Canada
Reviewed 2 October 2016 via mobile

Very nice , great staff , but I think that guests should get have priority seating at the restaurant , a tour bus came and there was no room left. The wait was at least a half hour . They should have some tables set aside for guests . The hotel was clean And modern.

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Thank Todd B
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Hello Todd B. Thanks for your review. I am sorry your stay was tarnished by service at the restaurant. I wish we could have changed that for you. We take all these comments very seriously and seek to find solutions. I do hope you will try us again and thanks for the feedback.

Morden, United Kingdom
Reviewed 26 September 2016

Hotel really central to all the amenities in Banff. Hotel staff were really friendly and helpful. The room was excellent, and very comfy beds. Very good Buffet breakfast selection, reasonably priced. Plenty to see and do in this very picturesque town.

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2Thank Roger L
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Hello Roger L. Thanks for your feedback. I really appreciate you taking the time to comment and highlight your stay with us. I sure hope your travels were memorable and that you have a return trip on your next trip. Thanks for your kind comments. Do stay with us again!

Alberta, Canada
Reviewed 25 September 2016

Irwin's is our home away from home when we visit Banff. The location is great, hotel & rooms are always clean, beautiful views of the mountains, & the staff is definitely the nicest in Banff...always have a smile on there faces! Can't wait till our next visit.

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1Thank Misty F
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Hello Misty F. Thanks for making us your place to stay in Banff. We love your feedback and we are so encouraged by your remarks. This helps us to keep our staff encouraged and we will ensure to pass this feedback on. Thanks and we look forward to hosting you again.

Vancouver, Canada
Reviewed 25 September 2016

Service was good, arrived early and was able to get the room rightaway which was nice. The room was nice and clean, spacious. Location was perfect. The only thing I would say is the hotel needs some renovations, it looks old and tired.

Review collected in partnership with Amoma.com
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Thank Jimmy B
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Hello Jimmy B. Thanks for your feedback. We take every review seriously. We are in the middle of renovations for the hotel beginning with bathrooms and adding new furnishings in the fall of 2017. This will take the old and tired feeling out of the equation. Please give us another try again soon. WE want to show you we care.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Irwin's Mountain Inn is located in the heart of the majestic and world class destination known as Banff, Alberta, Canada. The Irwin's Mountain Inn is a 65 room hotel with a variety of rooms and suites. This family owned and operated hotel is perfect for the budget minded traveler. Beautiful, comfortable, affordable and reliable; enjoy the beauty that is Banff and the great customer service at Irwin's Mountain Inn. Our hot tub and sauna are the perfect amenity to relax in after a long day of skiing, shopping or sight seeing. Located on Banff Avenue, Irwin's Mountain Inn has bus transportation to downtown or to the ski hill right outside its front door. Ask our Front Desk agents about activities and tours that are perfect for you! ... more   less 

Additional Information about Irwin's Mountain Inn

Address: 429 Banff Avenue | Box 1198, Banff, Banff National Park, Alberta T1L 1B2, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $103 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Irwin's Mountain Inn 2.5*
Number of rooms: 65
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Also Known As:
Irwin`s Mountain Hotel Banff
Irwins Mountain Hotel
Irwins Mountain Banff
Irwin's Mountain Inn Banff, Alberta
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Questions & Answers

Here's what travellers have asked, with answers from Irwin's Mountain Inn staff and other travellers.
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Questions? Get answers from Irwin's Mountain Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room #346 is great, large, quiet and renovated, facing back side, arrive early if you want underground parking”
 of 5 bubbles andrew154913, 19 Feb 2017 | Read review
“Try to not be on the main floor. Honestly, the wall are thin for all the rooms.”
 of 5 bubbles BigMack2017, 15 Feb 2017 | Read review
“Call for a reservation - we got a room rate and type better than anywhere else we could find!”
 of 5 bubbles 2010JD, 13 Jan 2017 | Read review
“Looking over Banff Avenue is the best view”
 of 5 bubbles 724antonioq, 10 Dec 2016 | Read review
“We had a great room on Level 2 with a balcony overlooking the main street with views to the mountains and autumn trees.”
 of 5 bubbles colleencanberra, 9 Oct 2016 | Read review
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