Elk + Avenue Hotel (C̶$̶2̶0̶1̶) C$99 - UPDATED 2019 Prices, Reviews & Photos (Banff, Alberta)

4.0

Location

Cleanliness

Service

Value

Certificate of Excellence

Just a few steps from the quaint streets and ample restaurants, shopping and nightlife of downtown Banff, Elk + Avenue Hotel brings an upscale twist to the classic mountain escape. Whether you're looking for a relaxing après-ski sanctuary or a big night on the town, our contemporary designed rooms pair clean, minimalist design with cozy Rocky Mountain-inspired elements to create the ideal accommodation for exploring the best of Banff.

Full view

Property amenities

Free parking

Restaurant

Free High Speed Internet (WiFi)

Bar/Lounge

Banquet Room

Breakfast Available

Conference Facilities

Dry Cleaning

Hot Tub

Laundry Service

Meeting rooms

Multilingual Staff

Non-smoking hotel

Public Wifi

Sauna

Wheelchair Access

Room features

Refrigerator in room

Family Rooms

Non-smoking rooms

Good to know

HOTEL STYLE

Value

Centrally Located

HOTEL CLASS

Full view

Contact

333 Banff Avenue Box 1040, Banff, Banff National Park, Alberta T1L 1B1 Canada

Getting there

Calgary Intl Airport109 km

See all nearby hotels

Nearby restaurants

Block Kitchen and Bar

The Bear Street Tavern

4 minBar

See all nearby restaurants

Nearby attractions

Eureka Banff Escape Room Adventures

3 minEscape Games

Banff Avenue

5 minHistoric Walking Areas

Melissas Missteak

5 minBars & Clubs

Ink Pots Hiking Trail

6 minHiking Trails

See all nearby attractions

1,992Reviews

655Photos

22Q+A

100Room tips

Filter
English

Popular mentions

A little dissapointing

When we first arrived at this hotel we stood at reception in front of a girl with a sour face - no smile to greet us. She was busy doing something on the computer as was the other girl. I always appreciate warm hospitality and do expect this if I have paid good money to stay…

Date of stay: March 2019

HVAC Needs Complete Overhaul

I wouldn't recommend staying at this property unless the weather is consistent (middle of winter, middle of summer). What was explained to us is that with the swing in temperature, the AC cannot keep up or accommodate. The room was boiling hot, and we had to switch rooms. We…

Review collected in partnership with this hotel

Date of stay: March 2019

Response from PursuitBanff, Front Office Manager at Elk + Avenue Hotel

Responded yesterday

Thank you for providing feedback on your stay. We appreciate knowing where we excel and where we need to improve. Last summer, we installed a new A/C system which fulfills the dual role of providing heat in winter. Due to a long spell of -30C weather in February, we disabled the A/C function. Unfortunately, enabling the A/C back to normal was not as simple once warm weather hit in March. Today however the entire cooling system has been reset and guests can once again control the cooling to their desire. Again, we appreciate the feedback as the comfort of our guests is forefront in our minds. Warm Regards, Daren Hill Front Office Manager Elk + Avenue Hotel

Amazing Time Spent at Elk + Avenue!

We had such a wonderful time at this hotel! The location is amazing and so close to everything! Rooms are absolutely beautiful and the service was top notch! Will definitely be going back everytime we are in Banff. Very impressed!

Review collected in partnership with this hotel

Date of stay: March 2019

Response from PursuitBanff, Front Office Manager at Elk + Avenue Hotel

Responded yesterday

Thank you for sharing your amazing time at the Elk + Avenue. I was delighted to read that you were very impressed and that you found the service top notch and the rooms absolutely beautiful. Your feedback is greatly appreciated and I look forward to seeing you again. Warm Regards, Daren Hill Front Office Manager Elk + Avenue Hotel

Great holiday in Banff

The hotel is a fantastic place to stay right at the top of the main street with bars and shops. The hotel staff were fantastic and could not do enough to help you. The included breakfast was a great set up for a days skiing and the ski bus stops outside the hotel. If I had one…

Date of stay: March 2019

Response from PursuitBanff, Front Office Manager at Elk + Avenue Hotel

Responded 2 days ago

Thank you for sharing your experience at the Elk + Avenue. It is a great pleasure to hear that you had a great holiday and found our hotel a fantastic place to stay. Your comment that the staff 'could not do enough to help you' is very warmly appreciated. It is also great to know that you found the breakfast a great setup for skiing. I will make sure our teams are aware of your gracious feedback and we hope to see you again. Warm Regards, Daren Hill Front Office Manager Elk + Avenue Hotel

Lovely but disappointing

A lovely hotel, with good restaurant and bar. the staff were friendly however, the room was hot despite the air con. Also incredibly disappointing that we had a room on the third floor for four days with no view except that of the flat roof of the second floor.

Review collected in partnership with this hotel

Date of stay: March 2019

Response from PursuitBanff, Front Office Manager at Elk + Avenue Hotel

Responded 2 days ago

Thank you for choosing the Elk + Avenue Hotel for your recent stay and for submitting a review. I am very pleased to hear that you found our hotel lovely and that the restaurant and bar stood out in particular. It is unfortunate that you could not be assigned a room with a view. As much as possible based on availability, we are happy to assign guests to a room with a view. The week you stayed was busier than usual mid-week as there was an annual conference in town. Should you visit us again, please put in a request before arrival and we will do everything we can to accommodate. Warm Regards, Daren Hill Front Office Manager Elk + Avenue Hotel

PreviousNext

12 3 4 5 6…370

Album Categories

All photosTravellerRoom & SuitePool & BeachDining

Professional photo exclusively commissioned by TripAdvisorElk + Avenue Hotel

The Modern Two Queen at the Elk + Avenue Hotel

Professional photo exclusively commissioned by TripAdvisorElk + Avenue Hotel

The Deluxe One King at the Elk + Avenue Hotel

We had a very quite room but not much of a view form this one.

PreviousNext

123456…58

Does this hotel have air conditioners in the rooms?

Yes they do.

Show all answers

Does this room sleep 6?

The room we had had 2 queen size beds.

Show all answers

Hi I have a booking for 4 Rooms - our flight has changed and need to contact the hotel to make our arrival a day earlier how can I contact the hotel - I am in Australia

Their phone number is listed online as +1 403-762-5666; hope that's helpful!

Are you guys dog friendly

We did not see any provision for dogs but we weren't looking as we didn't have dogs

Show all answers

hi, may I know the hotel email address as I need to check my existing booking which I make some changes, I have booked via expedia website

As the above response I booked with trailfinders and all was fine. The Hotel commented on my review you might be able to contact them via that. Sorry I can't be more helpful.

Show all answers

PreviousNext

12345