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333 Banff Avenue, Banff, Banff National Park, Alberta T1L 1B1 Canada
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US$300
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Free cancellation until 22-08-25
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Traveller (452)
360
Panoramas (9)
Room & Suite (329)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 22-03-27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Elk + Avenue Hotel
Updated 22-03-27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 34 hotels in Banff
Location
Cleanliness
Service
Value
Travellers' Choice
Just a few steps from the quaint streets and ample restaurants, shopping and nightlife of downtown Banff, Elk + Avenue Hotel brings an upscale twist to the classic mountain escape. Whether you're looking for a relaxing après-ski sanctuary or a big night on the town, our contemporary designed rooms pair clean, minimalist design with cozy Rocky Mountain-inspired elements to create the ideal accommodation for exploring the best of Banff. They have implemented industry-leading distancing and cleaning standards in a partnership with Lysol to keep guests and staff safe. The Elk + Avenue is now pet friendly.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot bath
Sauna
Bar / lounge
Bicycle rental
Skiing
Kids stay free
Car park
Wifi
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Vending machine
Bowling offsite
Canoeing offsite
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Meeting rooms
Spa
24-hour security
Baggage storage
Gift shop
Non-smoking hotel
Shared lounge / TV area
ATM on site
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Telephone
Iron
Refrigerator
Cable / satellite TV
Flatscreen TV
Wake-up service / alarm clock
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Room types
Mountain view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, French, Filipino
2843Reviews46Q+A100Room tips
Traveller rating
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  • 1,079
  • 447
  • 163
  • 79
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Popular mentions
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Most Recent
jack f wrote a review Aug. 15
3 contributions
Busy location in the heart of Banff. The good: easy parking garage, perfect location, modern clean rooms, with very comfortable beds and pillows, great restaurant and very friendly staff. The not so good; the busy location means it can be a bit noisy so if you’re a light sleeper you might want to choose another property. They don’t do housekeeping (they say they do, but we never got housekeeping even though we repeatedly requested,) so you have to hunt down fresh towels, soap, bathroom supplies, toilet tissue etc… even after just a few days this became very annoying. It’s a cheap, cost cutting measure to the detriment of the guest and it sours the experience.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pursuit Banff Jasper Collection, General Manager at Elk + Avenue Hotel
Responded 2 days ago
Thank you sharing how your time with us went on your recent stay. It's great to know first of all that you found the bed very comfortable and the staff very friendly. Regarding our location, it does come with being in a busy spot which can lead to noise from the street at times depending on where your room is. We are always happy to supply any needed items from the front desk as quickly as possible, but will look into how we are missing any other aspects of housekeeping requests. Warm Regards, Daren Front Office Manager Warm Regards, Daren Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BB wrote a review Aug. 13
Kenilworth, United Kingdom21 contributions4 helpful votes
The quad occupancy room was really comfy and spacious, and the location is perfect to explore the Main Street of Banff. Excellent, cheap onsite parking too. The excellent brunch in the Fire and Farm restaurant too-a great experience to end our holiday!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pursuit Banff Jasper Collection, General Manager at Elk + Avenue Hotel
Responded 2 days ago
Thank you sharing how fantastic your stay with us went including a great brunch at Farm & Fire to top off your trip. I'm very pleased you found the room so spacious and comfy and enjoyed the parking too. I hope you will remember us fondly upon your return to the UK. Warm Regards, Daren Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lr0h14a6bp wrote a review Aug. 13
1 contribution
The hotel appears to have been renovated and the overall aesthetic is nice. In some places however the hotel appears dated and is not fully accessible. Thankfully, the fan in our room drowned out some of the noise as you can hear pretty much everything going on inside and outside the hotel from your room. Great location, and wonderful breakfast at the Farm and Fire restaurant located inside the hotel. If this hotel was half the price I would give it a better rating, but at nearly $400 per night I had higher expectations.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pursuit Banff Jasper Collection, General Manager at Elk + Avenue Hotel
Responded 2 days ago
Thank you for your feedback and highlighting the positives of your experience and where you think there are opportunities for improvement. It's nice to know you appreciated the overall aesthetic and a wonderful breakfast at Farm & Fire. The market in Banff in summer dictates very high prices but come October and November, excellent deals can be had. Warm Regards, Daren Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KATEnjoysTravel wrote a review Aug. 13
Calgary, Canada1 contribution
The hotel has put in some energy into renovations but there’s definitely more that can be done as some things still feel dated and a bit dingy. You can’t beat the location and they do provide earplugs because the air conditioners are noisy, the street is noisy, so if you want a good night sleep any room ground level or facing the street is probably not going to allow for that without aids. If you check in when a tour group is checking in, it’s a bit chaotic and you’re better off trying again later.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pursuit Banff Jasper Collection, General Manager at Elk + Avenue Hotel
Responded 2 days ago
Thank you for sharing the experience of your travel. We appreciate knowing what you think we could improve on. While we did renovate and those renovations are standing up well, we do have extensive plans to keep improving with such items as roofing and windows. Warm Regards, Daren Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bbtjns2ebi wrote a review Aug. 13
1 contribution
Location is great, driving to the location is not. Parking is underground but you have to pay and if you have a truck, forget about it. Room cleanliness was sub-par. We didn't get the room I booked, we got a loft which sounds nice but not with a young child and to haul suitcases up to the rooms. The banister was filthy, i didnt want to touch it. Not worth the price
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pursuit Banff Jasper Collection, General Manager at Elk + Avenue Hotel
Responded 2 days ago
Thank you for choosing to stay with us. Parking for larger trucks at our property is very challenging and we try to make this as clear as possible during the booking process, sending out an email to guests informing them of the 6 foot 1 height limit for the underground garage. I am sorry to hear that the cleanliness wasn't up to par and we will look at how we can ensure nothing is getting missed. Warm Regards, Daren Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tonka70 wrote a review Aug. 13
Halesowen, United Kingdom32 contributions17 helpful votes
Great location on Banff Avenue. Close to all the shops and restaurants and walkavle to Tunnel Mountain. Parking underground very easy. Excellent Good Earth coffee shop (separate review) within hotel as is the Pursuits attractions shop. Basically Pursuits own half of Banff and Jasper and a great place to book attractions visits. Only slight downside is some of the reception staff dont understand English, or at least English Midlands English. We had a minor issue with our bathroom which was dealt with only at 2nd time of asking. Room was comfortable rather than luxurious, but who needs luxury when you have Banff outside the front door?
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pursuit Banff Jasper Collection, General Manager at Elk + Avenue Hotel
Responded 2 days ago
Thank you for taking the time to review your stay. We appreciate the feedback. In particular, it's nice to know you fund the underground parking easy. I am also glad you found the Good Earth coffee shop within the hotel excellent. Warm Regards, Daren Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AsokaW wrote a review Aug. 12
Canberra, Australia59 contributions22 helpful votes
Great location. Walk to almost all parts of Banff. Nice comfortable room. Unfortunately the lift was not working and we had to use the stairs albeit 3 flights. Our baggage was delivered to the room and when checking out delivered to the lobby. Recommend this hotel for a stay in Banff
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pursuit Banff Jasper Collection, General Manager at Elk + Avenue Hotel
Responded 2 days ago
Thank you for sharing your experience. It's nice to see you found the room comfortable, and the location great. Your recommendation is much appreciated and we hope to welcome some of your friends from Australia! Warm Regards, Daren Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Archiebaldy wrote a review Aug. 11
Leigh-on Sea, United Kingdom75 contributions62 helpful votes
Lovely hotel, rooms are big and spacious. Our room had and upstairs. Basic but all amenities you need. Lovey hot shower ( always a bonus). Staff friendly and helpful!!! Highly recommend if you want a good general hotel!! Good position to Banff shops and restaurants.
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Date of stay: August 2022Trip type: Travelled with friends
Room Tip: 24 desk service restaurant and bar in hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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AV0767 wrote a review Aug. 11
Adelaide, Australia117 contributions83 helpful votes
A comfy spot to stay but beware the loft stairs! I slipped on them going downstairs to the bathroom during the night and bruised (if not fractured) ribs. Made the next 2 weeks in Canada challenging! Staff were friendly and hotel is close to shops and dining spots.
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pursuit Banff Jasper Collection, General Manager at Elk + Avenue Hotel
Responded 2 days ago
Thank you for letting us know about your experience. I am very happy you found the hotel comfortable but concerned that you hurt yourself. We shall look into how we can improve the lighting around the loft stairs to assist with nightly descents in the dark. Warm Regards, Daren Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
449hello wrote a review Aug. 8
Miami, Florida1 contribution
Excellent location directly in the center of town within a block of restaurants and pedestrian areas. The loft room was perfect for three or more guests. The restaurant and nightly music were highly rated and provided great ambiance upon entry.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pursuit Banff Jasper Collection, General Manager at Elk + Avenue Hotel
Responded 2 days ago
Thank you for reviewing your time in Banff with us. It's wonderful to hear that you enjoyed the great ambience of the restaurant as well as the perks of our location. I am also delighted you found the loft room perfect for 3. We hope to see you again from Florida. Warm Regards, Daren Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$120 - US$388 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
banff international hotel
FORMERLY KNOWN AS
Banff International Hotel
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkBanff
NUMBER OF ROOMS
162
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Frequently Asked Questions about Elk + Avenue Hotel
Which popular attractions are close to Elk + Avenue Hotel?
Nearby attractions include Eureka Banff Escape Room Adventures (0.2 km), Banff Avenue (0.3 km), and Melissa's MisSteak (0.3 km).
What are some of the property amenities at Elk + Avenue Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Elk + Avenue Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Elk + Avenue Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Elk + Avenue Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Elk + Avenue Hotel?
Conveniently located restaurants include Hello Sunshine Banff Sushi, Masala Authentic Indian Cuisine, and Farm and Fire.
Are there opportunities to exercise at Elk + Avenue Hotel?
Yes, guests have access to a sauna during their stay.
Is Elk + Avenue Hotel located near the city centre?
Yes, it is 0.4 km away from the centre of Banff.
Are any cleaning services offered at Elk + Avenue Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Elk + Avenue Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Elk + Avenue Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.