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Elk + Avenue Hotel

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Elk + Avenue Hotel
Elk + Avenue Hotel
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962 Reviews from our TripAdvisor Community

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Showing 866: English reviews
Coldale
Reviewed yesterday NEW

The hotel is in a great location for walking to all the downtown amenities. Close but not too close to all the nightlife activities. We were always greeted by a friendly staff member. We were here during the winter and having underground parking was great for security of the vehicle and keeping it warm.

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Thank johnhA4878DY
Calgary
Reviewed 2 days ago NEW

Excellent location & beautiful lobby. Unfortunately the room was very hot with no screens on any windows. Our toilet stopped working and overflowing with bubbles and when talking to staff they were very impolite and rude. You can hear all your neighbors and the hotel doors slamming all night. The hot tub was luke warm and the sauna did not...

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Thank Mbyyctraveller
Spruce Grove
Reviewed 3 days ago NEW

Quiet, comfortable, clean, modern rooms. Easy walking distance from front door to downtown shopping, groceries and restaurants. Parking for large vehicles is not available for the hotel. Large vehicles need to park on the street where restrictions exist that could result in towing or parking ticket.

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Thank Jalrshome
A TripAdvisor Member
1 review
Reviewed 3 days ago NEW

The hotel is in a great location, very close to bars restaurants, shops and supermarket. The staff very were friendly and helpful, especially when we had a problem with our room. I would have liked more storage space (there wasn't a lot for a skiing holiday), but overall a very pleasant stay.

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Thank A TripAdvisor Member
Calgary, Canada
Reviewed 4 days ago NEW

Good place to stay, within walking distance to everything. Friendly service from all staff. Didn't usethe bar or Ricky's but bar looked comfortable, We have stayed here many times and are always happy. will stay there again.

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Thank Richard G
Edmonton, Canada
Reviewed 5 days ago NEW

Great Location, right on Banff Ave so walking distance to all the good shops & restaurants. Good parking, nicely updated, good sized rooms, friendly staff. Not the best experience with Ricky's restaurant (our waitress was terrible but the food was ok)

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Helpful?
Thank MellieMcIntyre
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for reviewing your experience with us. I am happy to find that you considered our rooms nicely updated and our staff to be friendly. We are just undergoing a change in the management of Ricky's and the positive aspects of this are already being reflected. We hope that you will visit us again. Kind Regards, Daren Hill Front...

Spring, Texas
Reviewed 6 days ago NEW

The hotel is very modern and newly renovated. We had 2 rooms with king beds. The rooms were a good size. The hotel is within walking distance to everything in Banff. Very close to Mt. Norquay and Sunshine Village (both less than 20 minutes). Breakfast at the hotel restaurant was also good, we ate there both days. Free parking garage...

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Helpful?
Thank Marissa H
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for sharing your experience at the Elk + Avenue. It is a pleasure to find that you enjoyed a great stay. I am also glad to hear that you enjoyed our hotel restaurant. With regard to room temperature, we are actively looking at ways to improve the climate control of our rooms. We hope that you will come...

Lethbridge
Reviewed 6 days ago NEW

Room was ready early. Deluxe King room was fantastic. Large and clean. Lots of Windows with great views! 2 minute walk to downtown. Underground parking was a huge bonus. The only critique I have is that they need something in the room showing what amenities they have, and where to find them. We had no idea there was an exercise...

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Thank N7415GDandrewh
Calgary, Canada
Reviewed 6 days ago NEW

Hotel was nice and clean. Rooms were hot and you had to open a window to try and keep it cool. Avoid Rickey's Grill. Terrible food and service. Location is great as you can walk to the shops and restaurants easily.

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Thank Nlprice
Kingston, Canada
Reviewed 1 week ago

We enjoyed our stay at the Elk. It is Very well situated. Staff was friendly and polite. Loved the spa as it is quite big. Decoration is up to date, Everything looks lovely. Beds are comfy and rooms well isolated. Loved theView on the mountains

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Thank boubas26
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for reviewing your stay with us. It is great to know that you enjoyed your stay and that our spa provided relaxation during your visit. We are also happy to note your appreciation of the new look. And we take great pride in knowing guests found our beds comfortable. Please return again for a great sleep and a...

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Just a few steps from the quaint streets and ample restaurants, shopping and nightlife of downtown Banff, Elk + Avenue Hotel brings an upscale twist to the classic mountain escape. Whether you're looking for a relaxing après-ski sanctuary or a big night on the town, our contemporary designed rooms pair clean, minimalist design with cozy Rocky Mountain-inspired elements to create the ideal accommodation for exploring the best of Banff. ... more   less 

Additional Information about Elk + Avenue Hotel

Address: 333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $130 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Elk + Avenue Hotel 3*
Number of rooms: 162
Reservation Options:
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Also Known As:
Banff International Hotel
Elk + Avenue Hotel Banff, Alberta
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Questions & Answers

Here's what travellers have asked, with answers from Elk + Avenue Hotel staff and other travellers.
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Questions? Get answers from Elk + Avenue Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“front of the hotel has the nicest views as does the back, sides aren't the best view”
 of 5 bubbles MellieMcIntyre, 15 Feb 2017 | Read review
“great location”
 of 5 bubbles 976marissah, 14 Feb 2017 | Read review
“New section has king size beds”
 of 5 bubbles tomeA9236KH, 3 Feb 2017 | Read review
“Talk with front desk. They were very, very accommodating!”
 of 5 bubbles gordp924, 29 Jan 2017 | Read review
“Rooms are very hot in the summer”
 of 5 bubbles 843joer843, 13 Jan 2017 | Read review
5 of 5