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Banff Rocky Mountain Resort

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Traveller (282)
Room & Suite (335)
Dining (25)
Overview
  • Excellent21%
  • Very good42%
  • Average22%
  • Poor10%
  • Terrible5%
Travellers talk about
“wolf condo”(40 reviews)
“hourly shuttle”(14 reviews)
“bedroom condo”(53 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star accommodation
All hotel details
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Rooms
Sep. 2Sep. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,105)
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Traveller rating
228
397
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102
58
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397
231
102
58
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1 - 5 of 1,016 reviews
Reviewed yesterday

We stayed 3 days at the Banff Rocky Mountain Resort and that was long enough. The unit was very small and it was VERY tired. The property was VERY tired as well. The rooms, property needed to updated badly. The pool area was not clean...More

Thank Andrea W
Reviewed 1 week ago

Awful, awful customer service. Someone should look into firing the management or at least giving them some training in customer service and etiquette. I guess they think because they are a Banff accommodation that they are automatically superior. Definitely not. Of all the traveling I...More

Thank samey999
Reviewed 1 week ago via mobile

Stayed here for two nights and wish we could have stayed longer. Great location for exploring Banff and surrounding area. Great facilities and we really enjoyed the pool, squash and tennis courts. Stayed in a two bed wolf condo and the standard was fantastic, kitchen...More

Thank superraters
Reviewed 1 week ago via mobile

Stayed here as a family of 4 with 2 small kids and we loved it. Facilities are great, staff is super friendly and helpful. Its a great location only 5 mins to town. Resort grounds are beautiful, quiet and next to forest. Highly recommended for...More

Thank Joe_Petaluma
Reviewed 2 weeks ago

We stayed at the Banff Rocky Mt Resort a few weeks ago. We stayed in a 2 bedroom condo that was fairly spacious and comfortable enough. It's not luxury, but it was a convenient and very pleasant place to stay. Staff was very friendly and...More

Thank Lorna K
View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Shuttle Bus Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$125 - US$435 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Top resorts Hotel in Banff
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$125 - US$435 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Top resorts Hotel in Banff
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (282)
Room & Suite (335)
Dining (25)
Pool & Beach (20)
Amenities (47)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Jessica J
July 31, 2018|
AnswerShow all 4 answers
Response from Banff_LodgingCompany | Property representative |
Dear Jessica J, Our complimentary Resort Shuttle leaves from the Main Building -where the reception is- and drops off at the Banff Ptarmigan Inn, one short block away from the downtown Banff area. In high season (Summer... More
1
Vote
tcja761
February 4, 2018|
AnswerShow all 12 answers
Response from Joe D | Reviewed this property |
We didn't have any issue of a mildew spell in our two units. Also, no issue with train noise. You are close to the road, but it wasn't noisy or heavily traveled when we were there.
1
Vote
Kellymoo89
December 12, 2017|
AnswerShow all 11 answers
Response from Banff_LodgingCompany | Property representative |
Dear Kellymoo89, Linen, towels and bathroom amenities are provided in all of our accommodations. We also offer daily housekeeping service. Please contact us directly if you have any other questions. Kind Regards, Team... More
0
Votes
Room Tips
"I would not recommend this resort."
Read review
"don't take the appt next to the main building because of the noise from the aircon from the swimming pool!"
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"Get a room in back away from highway noise."
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"we stayed in a 2bedroomed condo but next door was quite loud however would go with a higher floor than ground..."
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