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Banff Rocky Mountain Resort

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1029 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A2 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$121
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Traveller (379)
360
Panoramas (7)
Room & Suite (351)
Travel safe during COVID-19
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What you can expect during your stay
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 20-07-07 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-07-07 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 34 hotels in Banff
Location
Cleanliness
Service
Value
Discover the meaning of a mountain getaway at Banff Rocky Mountain Resort, a relaxing retreat in the heart of Banff National Park. Ideally set amid eight acres of private parkland and surrounded by the glorious scenery of Canada’s oldest national park, while just minutes from downtown Banff, the Banff Rocky Mountain Resort’s breathtaking location and extensive amenities are certain to provide a casual and memorable stay in the Canadian Rockies. Indoor 15m swimming pool • Indoor and Outdoor hot tub • 171 well appointed rooms with configurations to suit everyone • Mountain Health and Fitness Club with full gym • Tennis and squash courts • Onsite Laundry Facilities • Free parking and wireless internet access • Complimentary shuttle to downtown Banff.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Hiking
Children's playground
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Kids' meals
Vending machine
Raquetball
Skiing
Squash
Canoeing offsite
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Meeting rooms
BBQ facilities
Baggage storage
Non-smoking hotel
Picnic area
ATM on site
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Additional bathroom
Housekeeping
Telephone
Private bathrooms
Coffee / tea maker
Flatscreen TV
Bath / shower
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Quiet
Languages Spoken
English
1279Reviews38Q+A100Room tips
Traveller rating
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Popular mentions
SmokoEdmonton_AB wrote a review Nov. 2020
Edmonton, AB227 contributions36 helpful votes
Room furnishings are dated - I can cope with that. But having to take the screens off the windows to remove the 1/4 inch lint-like layer of dirt, use the broom to remove the webs and fur balls hanging from the bathroom fans and pick up by hand dirt on the rug by the table is not acceptable. Lysol wipes of the stair railing and door knobs were black as posted in another review. Requests for more towels, tea towels, fixing the TV remote and the stove repair were all handled in a timely manner. Would be good to have vacuums in the rooms - they are needed! Pools were clean as were the change rooms. Restaurant times were totally different from what I was told at check-in. A nice resort, ok if the owner does not want to pay for upgrades but trained and supervised cleaning staff are
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Date of stay: November 2020
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Shelley R wrote a review Nov. 2020
Calgary, Canada5 contributions
I gave this rating one star because of the lovely receptionist Kelly who did her best to help us book the rooms we wanted! Kelly deserves all the stars but other employees drag the rating way down! We have a week time-share and I book two extra units when our children come up to spend time with us. (our only family vacation). My main goal is to book units close to us so that the young grandchildren (under 5yrs) can run between units. Kelly was very helpful and accommodating and arranged to get the two extra bookings in the unit next door to ours, making notes on the files. (same unit one day apart) Unfortunately the second booking failed because the other staff disregarded notes that were entered on file. If you have been to this resort you will know that there are
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Date of stay: November 2020
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LuckyLooVerm wrote a review Nov. 2020
Vermilion, Canada38 contributions10 helpful votes
+1
We did an exchange for our timeshare. When we got to the first unit, we could not stand the smell of the mould and mildew. Asked for another unit. This unit was not much better, but did not have the overwhelming smell. Started to wipe down surfaces with lysol wipes just to be extra careful with COVID. Please see pictures to show how dirty the wipes were after we cleaned high touch surfaces. There was some white stain dripping down from who knows what on the window, everything was so dirty. Ask to be moved to another unit, but had to stay in this one for one night until another one was available. The third unit was much better, but still the property itself was not maintained. If I was a timeshare owner, I would be wondering where my maintenance fees were going to. The
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Date of stay: September 2020
2 Helpful votes
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Chasingadventure80 wrote a review Oct. 2020
Toronto, Canada6 contributions6 helpful votes
We really enjoyed our stay. We ended up being upgraded to one of the renovated 2 bedroom condos. The rooms are small but their comfortable. The whole place was cute and comfortable. All the people complaining that their too small, you’re in Banff... how much time are you spending inside??? Our unit was clean, staff was so friendly and helpful. The food at the restaurant was pretty good, family friendly and super convenient they do take out. My only complaint was the $18 dollar dinner my husband ordered (take out) that came as the smallest serving I’ve ever seen. I think this is a great spot to stay, it’s not a fancy “resort” by any means but it’s nice and cozy.
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Date of stay: October 2020
1 Helpful vote
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B481 wrote a review Oct. 2020
Regina, Canada45 contributions20 helpful votes
This place just needs a few small upgrades. The hide-a-bed sofa, chair and even the dining room chairs are worn out and uncomfortable. We stayed in a two bedroom and the bedrooms are like shoeboxes, just enough room for you to walk around the bed. The beds were a little hard and the bedding provided was odd, almost like newspaper, very loud, crinkly. The carpet is also rolling up in the bedrooms. I would be upset if this was my yearly RCI destination. No air-conditioning, but one small fan is available lol. Had to sleep with windows open to keep it cool and could hear traffic, trains, the neighbours etc. Good thing we packed earplugs, drunk neighbour singing to himself outside for hours. I was also disappointed with the lack of outdoor patio space to enjoy. Two chairs
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Date of stay: September 2020
1 Helpful vote
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PRICE RANGE
US$94 - US$269 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
banff rocky mountain hotel banff, banff rocky mountain resort
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkBanff
NUMBER OF ROOMS
171
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