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Douglas Fir Resort & Chalets

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966 Reviews from our TripAdvisor Community

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Bonnyville, Canada
Reviewed 4 days ago NEW

We usually stay here once a year but this will be our last visit. Water slide and outdoor hot tub was closed for maintenance but was not told that upon booking. Found out when we got there, oh well we live on. Luckily the hot tub inside was still up and running.......or not! Tried to use it and water wasn't...

Thank Brad H
Edmonton, Canada
Reviewed 1 week ago

Well it’s Family Day again in Alberta and I am packing up my family for another ski vacation in Banff for the weekend. My kids are getting older now, my oldest is almost an adult and the twins are pre-teens. Lodging with space is so important to give us all room after skiing and activities. This time my neighbour suggested...

1Thank Mommytraveller1
Toronto, Canada
Reviewed 18 March 2017 via mobile

Stayed 3 nights at Douglas Fir in Banff with 4 adults and 2 kids for ski holiday in a loft suite. Bathrooms and bedrooms were great. Towels were thick and beds were wonderful with nice sheets. Kitchen was fine. Fairly new skiers carpet throughout (durable ski boot stuff). Unfortunately the bench dining suite was so dirty you could not tell...

Thank babyelephant00
Edmonton, Canada
Reviewed 17 March 2017

I first came to Douglas Fir Resort back in 1999. It was my first time ever visiting Banff as I had recently emigrated from the UK. Going back it hasn't changed much at all. But still it's decent, kept up okay and worth a look at if staying in Banff. Enjoy...

Thank Brett K
Reviewed 13 March 2017

We stayed in a 1 bedroom loft Chalet - 2 queen beds and half bath in the loft, a living room, kitchen eating area, full bath, and separate bedroom with queen bed on the main floor. (immediately up about 8 steps upon entry) We are not fussy... but for any place over $230/night this is just completely SUB PAR! Thank...

Thank canada134
Reviewed 8 March 2017 via mobile

We have stayed here as a family a number of times. The facility is perfect for family travel, we have stayed in the chalets and the hotel. Underground parking, pools, water slides, and play area, a hit with the kids. The new out door hot tub is great year round and the views stunning. Sure the hotel is dated and...

Thank Travis12345
Calgary, Canada
Reviewed 6 March 2017

we had a sleepless night because of Rodents in the room running around due to late night we spend night sitting. No body wanted to go to the washroom as well. we checked out very early morning. Management still charged full rent.

3Thank raksh2017
Saskatoon, Canada
Reviewed 2 March 2017 via mobile

Very disappointed with our stay. We chose to stay an a Chalet this time. We have stayed in the condos before and they were not too bad, but this stay was not very enjoyable. First off there was not a designated parking spot and we were told to just park in visitor parking. We have young kids and carrying luggage...

Thank BanffDBD13
Aix En Provence
Reviewed 28 February 2017

We spent 9 days here. We rented a Condo. During the first weekend we had impression being in a hostel NOT in a family resort as they advertise it. We were surrounded by three rooms full of drunk and very noisy young guys who were using abusive language. They organised a party above us! Moreover they were moving on and...

Thank PraxiAixEnProvence
Guelph, Canada
Reviewed 27 February 2017

Quiet comfortable accommodation that has not changed much, if at all, since I first stayed here 21 years ago. The price is great for a roomy unit in Banff that has a full kitchen and 3 beds (2 in a loft) plus a pullout couch. The kitchen is adequately, but not well, stocked and is small. The access to 2...

Thank Silent_Traveller_11

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Amenities (35)
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Family Suite (135)
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Loft in Lodge (63)
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Banff’s Finest Family Accommodation, located on peaceful Tunnel Mountain. All units have full kitchen, air-conditioning, fireplace (most are wood-burning) and flat-screen TVs, DVD players and Plug n’Play panels (families can now bring their electronic gaming systems). Amenities include 2 Giant indoor waterslides, swimming pool, kiddie pool,outdoor hot tub, games room, multilevel indoor playzone, saunas, whirlpools, steam room, fitness room, barbecue stations and FREE/UNLIMITED use of the Town of Banff shuttle bus. Freeinternet kiosk, free local calls and free parking. ... more   less 

Additional Information about Douglas Fir Resort & Chalets

Address: 525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $163 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Douglas Fir Resort & Chalets 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Douglas Fir Resort And Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Hotel Chalets
Douglas Fir Banff
Douglas Fir Resort & Chalets Banff, Alberta
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Questions & Answers

Here's what travellers have asked, with answers from Douglas Fir Resort & Chalets staff and other travellers.
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Questions? Get answers from Douglas Fir Resort & Chalets staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you stay here with kids ask to stay close to the main building and pool as possible.”
  • Upstairs loft with two double beds great for the kids!
  • Main floor bathroom had lots of towels.
  • Fireplace with wood ready to go!
  • steep stairs going up to the loft.
  • Small kitchen table to the left and stove and fridge to the right
  • Clean kitchenette!
  • My private bedroom with a door!
  • Bathroom was clean and had a nice big sitting tub.
Mommytraveller1, 13 Apr 2017 | Read review
“Stay Elsewhere!”
canada134, 13 Mar 2017 | Read review
“Don't rent Condo!! Very noisy place!”
PraxiAixEnProvence, 28 Feb 2017 | Read review
“The lower unit chalets are great if you have kids...no worrying if them running around in the unit will annoy other guests!”
sophiej586, 12 Feb 2017 | Read review
“Book ahead if possible.”
Pitter04, 20 Jan 2017 | Read review
5 of 5