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Inns Of Banff

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Traveller (328)
Room & Suite (433)
Pool & Beach (28)
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Overview
  • Excellent11%
  • Very good27%
  • Average30%
  • Poor18%
  • Terrible14%
Travellers talk about
“bears den pub”(15 reviews)
“outdoor hot tub”(26 reviews)
“bus pass”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Bar/Lounge
Multilingual Staff
2 Star Hotel
All hotel details
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Rooms
Jul. 4Jul. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,298)
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1 - 5 of 1,168 reviews
Reviewed 2 days ago via mobile

Was assigned a room (2 nights) in the Swiss village section, hallways had a musty/ Smokey smell, the floors were uneven and squeaked wherever you walked. Walls are paper thin and we were beside the ice machine so it was loud all night and we...More

Thank pinchy_79
Reviewed 4 days ago

We are awaiting for our departure from this dump as I write this review. One more uncomfortable night and we are gone. Kind of like awaiting release from prison. First off, we paid extra for a "superior" room update. Superior to what I am not...More

Thank Ricksman
Response from IOB_Manager, General Manager at Inns Of BanffResponded 3 days ago

I am disappointed to read the review of your recent stay with us Ricksman. Our aim is to offer a great experience at a reasonable price in clean and comfortable surroundings. I am sorry that we could not achieve our goals on this occasion. The...More

Reviewed 5 days ago

Expensive for the quality but cheaper than most places in Banff. The room was clean and did not smell but the paint was scuffed up badly and the tiny bathroom needed a complete redo. Bed was just OK. No AC. Really needed a fan. No...More

Thank OcalaTravelgirl
Reviewed 5 days ago via mobile

The staff is friendly the location is good thou its located on one end of Banff Avenue the hotel offers free parking and a complimentary public shuttle service is available every 20 mins thats just outside the property.. The rooms are very basic thou there...More

Thank Ashish S
Reviewed 1 week ago via mobile

First problem I noticed was the lack of parking. Entering the building, which the lock didn’t work. I noticed the odd odor in the hallway. Entering our suite everything was outdated and the carpet was disgusting. Walls were too thin and I could hear everything....More

Thank Greg L
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Shuttle Bus Service
Meeting Rooms
Laundry Service
Multilingual Staff
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$87 - US$586 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$87 - US$586 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (328)
Room & Suite (433)
Pool & Beach (28)
Dining (20)
Business Centre & Event Rooms (1)
Questions & Answers
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Aliuna
November 13, 2017|
AnswerShow all 7 answers
Response from Banff_LodgingCompany | Property representative |
Dear Aliuna, Thank you for your question. We used to have a rooftop pool, but it is no longer in service. We do have an indoor pool and sauna. Kind Regards, Team Inns of Banff
0
Votes
Squirt3437
August 28, 2017|
AnswerShow all 6 answers
Response from Rick G | Reviewed this property |
I did not visit the banquet rooms, and, based on my experience with the rest of the hotel, I wouldn't be in any rush to. The main areas of the hotel (lobby, gift shops) have air conditioning as part of their heating/cooling... More
1
Vote
aucadamom
March 4, 2017|
AnswerShow all 5 answers
Response from Loslonelymom | Reviewed this property |
Laundromat downtown does great job: drop off dirty clothes & pick up clean folded ones couple hours later
1
Vote
Room Tips
"Here is a tip for you. Stay somewhere else."
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"If you can’t do stairs get a bottom floor room. No elevator."
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"Don't Stay in the Swiss Village."
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"because it is built on a hill, you can drive up to the 3 floor door on the back side of the hotel."
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