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Was assigned a room (2 nights) in the Swiss village section, hallways had a musty/ Smokey smell, the floors were uneven and squeaked wherever you walked. Walls are paper thin and we were beside the ice machine so it was loud all night and we...More
We are awaiting for our departure from this dump as I write this review. One more uncomfortable night and we are gone. Kind of like awaiting release from prison. First off, we paid extra for a "superior" room update. Superior to what I am not...More
Response from IOB_Manager, General Manager at Inns Of BanffResponded 3 days ago
I am disappointed to read the review of your recent stay with us Ricksman. Our aim is to offer a great experience at a reasonable price in clean and comfortable surroundings. I am sorry that we could not achieve our goals on this occasion. The...More
Expensive for the quality but cheaper than most places in Banff. The room was clean and did not smell but the paint was scuffed up badly and the tiny bathroom needed a complete redo. Bed was just OK. No AC. Really needed a fan. No...More
The staff is friendly the location is good thou its located on one end of Banff Avenue the hotel offers free parking and a complimentary public shuttle service is available every 20 mins thats just outside the property.. The rooms are very basic thou there...More
First problem I noticed was the lack of parking. Entering the building, which the lock didn’t work. I noticed the odd odor in the hallway. Entering our suite everything was outdated and the carpet was disgusting. Walls were too thin and I could hear everything....More
I did not visit the banquet rooms, and, based on my experience with the rest of the hotel, I wouldn't be in any rush to. The main areas of the hotel (lobby, gift shops) have air conditioning as part of their heating/cooling... More
I did not visit the banquet rooms, and, based on my experience with the rest of the hotel, I wouldn't be in any rush to. The main areas of the hotel (lobby, gift shops) have air conditioning as part of their heating/cooling plant, and I would guess (GUESS) the banquet rooms are similarly serviced. The management has stated "it's an older property," which is often (not always) businessspeak for "we're not putting any more money into this property than we absolutely have to." There are other properties in Banff, far older, that have state-of-the-art air conditioning. But based on my own experience, and other commenters here, I'd bet this older property is not in that league. I'd SUSPECT.