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Inns Of Banff

Traveller (375)
Room & Suite (443)
Pool & Beach (28)
600 Banff Ave, Banff, Banff National Park, Alberta T1L 1H8 Canada See on map
Free Wifi
Free Parking
Non-Smoking Hotel
Multilingual Staff
2.5 Star accommodation
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Nov. 25Nov. 26
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,368)
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1 - 5 of 1,221 reviews
Reviewed 3 days ago via mobile

I’ll start with the positive. The few staff we met were really friendly and there was a dog bed, toy and treats waiting for my service dog(though I wish there was a warning about the treats as they were right in front of the door...More

Thank Bricy B
Response from IOB_Manager, General Manager at Inns Of BanffResponded 2 days ago

I am sorry that you did not enjoy your stay with us Bricy B. Thank you for your observations and I will most certainly follow up with my housekeeping and maintenance teams with regards to the room you stayed in.

Reviewed 2 weeks ago via mobile

The Inns of Banff is a good hotel to stay at if you just need a place to lay down your head and sleep. It’s a bit tired and could stand a facelift, but it’s serviceable and gets the job done. The bathroom was clean,...More

Thank Charissa M
Reviewed 3 weeks ago via mobile

Right from the reservation till check out everything was quick. Rooms were spacious and clean for our basic needs. We were mostly out exploring ans wide return only to sleep. Would definitely book again.

Thank Connector625928
Response from IOB_Manager, General Manager at Inns Of BanffResponded 3 weeks ago

Thank you for your kind review Connector625928. We very much look forward to your next visit.

Reviewed 4 weeks ago

On a tour. Rooms not available by 4. pm. two lifts not working. Rooms ok, but, no amenities. It was snowing when we visited, NO shops open nearby. This hotel prefers to have the tours from China. a sad call. We felt like second class...More

Thank sayitis
Response from IOB_Manager, General Manager at Inns Of BanffResponded 4 weeks ago

Hotel staff always treat all guests equally. We attract guests from many different countries and backgrounds and offer the same service to all. Some tours include breakfast and dinner for their guests and therefore make reservations in the restaurant. I guess your tour did not...More

Reviewed October 10, 2018 via mobile

This older hotel needs some serious upgrades. There are lock on outside doors that do not work. We requested room service although the young lady did not vacumm, clean up dirty cups or leave clean ones. Went for breakfast at 10 one morning to find...More

Thank brendaw12822018
Response from IOB_Manager, General Manager at Inns Of BanffResponded 4 weeks ago

Thank you for your observations brendaw12822018. I would agree that the hotel is in need of upgrades and we do have an extensive renovation planned for the near future. In the mean time our aim is to continue providing clean and comfortable accommodation at a...More

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Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Meeting Rooms
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Things to do
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Price range
US$59 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Price range
US$59 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Traveller (375)
Room & Suite (443)
Pool & Beach (28)
Dining (19)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
November 13, 2017|
AnswerShow all 7 answers
Response from DoctorSally510 | Reviewed this property |
no idea
August 28, 2017|
AnswerShow all 6 answers
Response from Rick G | Reviewed this property |
I did not visit the banquet rooms, and, based on my experience with the rest of the hotel, I wouldn't be in any rush to. The main areas of the hotel (lobby, gift shops) have air conditioning as part of their heating/cooling... More
March 4, 2017|
AnswerShow all 5 answers
Response from Loslonelymom | Reviewed this property |
Laundromat downtown does great job: drop off dirty clothes & pick up clean folded ones couple hours later
Room Tips
"until they upgrade dont go there. couldnt have a shower!!!! two days not good"
4 weeks ago
Read review
"Rooms at front have good views."
Oct. 3, 2018
Read review
"Never settle for a view other than that of the mountains."
Sep. 9, 2018
Read review
"All rooms are noisy."
Aug. 27, 2018
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