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Sunshine Mountain Lodge

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#5 of 32 Hotels in Banff
Certificate of Excellence
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1 room 2 adults 0 children
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Sunshine Mountain Lodge
Sunshine Mountain Lodge
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774 Reviews from our TripAdvisor Community

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There are newer reviews for Sunshine Mountain Lodge
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Showing 772: English reviews
Casa Grande, Arizona
Reviewed 6 days ago NEW

Great trip, super folks all around. Only problem was. 45 min delay in lift opening when a foot of snow fell. Injury to one of our group handled expertly. I was ski patrol 51 years ago at Sunshine. Things have changed!!

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Helpful?
Thank Brian Y
Jason T, Manager at Sunshine Mountain Lodge, responded to this review

Thank you for your review and we happy to hear your injured friend was handled so well. All the best,

Reviewed 1 week ago NEWvia mobile

We stayed for one night and snowboarded for two. When we got to the room after the first day we were soaked and excited to get out of our gear, only to find they had put the wrong luggage in our room. Barely received an apology at all. Went for dinner and were not told at all that there would...

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Thank Lance C
Dallas
Reviewed 1 week ago

We had a great time here last week, we have come here many times and even though it snowed every day we were here we still had a fantastic time. The people that work here go above and beyond to make you feel welcome and appreciated. Gin at Chimney Corner is great :). Even on the last day when the...

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Thank Jordan T H
Jason T, Manager at Sunshine Mountain Lodge, responded to this review

Thank you for the great review and kind words about our staff. We look forward to seeing you again next year. All the best,

Glasgow, United Kingdom
Reviewed 1 week ago

This was our 9th time staying at Sunshine since our first visit in 1996. Since we come from Scotland we tend to stay on the hill for longer than many more local guests. We always find the snow terrific and the hotel very convenient and comfortable. However, the food especially at night is too repetitive on a limited menu to...

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Thank Fingal2015
Jason T, Manager at Sunshine Mountain Lodge, responded to this review

Thank you for the review and for straying with us again. We appreciate your feedback and will be sure to pass along to the team. Warm regards,

Manchester, United Kingdom
Reviewed 1 week ago

Could be a fantastic Hotel, we chose to upgrade our room to a deluxe balcony room......big mistake as it was over the hot tub &extremely noisey!! Couldnt be bothered to complain as everything else fell on deaf ears, Fantastic ski in-ski out with Friendly staff . Arriving at gondola Base at 8:30pm to no receptionist oh and no rep either...

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Thank georgie597
Jason T, Manager at Sunshine Mountain Lodge, responded to this review

Thank you for your review and feedback. We will send you a message to follow up on some of the concerns you experienced. Kind regards,

Edmonton, Canada
Reviewed 1 week ago via mobile

Love staying there and have always enjoyed the rooms and restaurant (which the food is great and prices reasonable for being on the hill) but prices this year have skyrocketed compared to last year. Last year I paid $330 for 2 nights for a waterfall room (Sunshine card price) and this year they wanted $630 for the same room during...

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Helpful?
Thank Robert K
Jason T, Manager at Sunshine Mountain Lodge, responded to this review

Thank you for your feedback. We'll be sure to pass along your comments to our management team. Kind regards,

Calgary, Canada
Reviewed 1 week ago

It was great to be able to check in early on our arrival, ski the day and have our bags in our room after skiing. Eagles Nest has fabulous food. We had lamb and steak. All staff members were very friendly.

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Thank Joanne W
Jason T, Manager at Sunshine Mountain Lodge, responded to this review

Thank you for the kind review. We're delighted you enjoyed your stay with us. All the best,

Saskatoon, Canada
Reviewed 1 week ago

We strongly felt that we did not receive the service of experience that we paid for. The pics on the website were misleading as to what we received. Nice place but we found there wasn't much to do after hill closes tho.

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Thank russw87
Jason T, Manager at Sunshine Mountain Lodge, responded to this review

Thank you for the review. Your feedback is important to us and we'll pass along to the team. Kind regards,

Edmonton, Alberta
Reviewed 1 week ago

This hotel had everything - gorgeous view, delicious food, comfortable rooms, and most importantly AMAZING staff!! Maz went above and beyond to make our stay as memorable as it was. We stayed on the mountain from Thursday to Sunday and enjoyed a lot of skiing and snowboarding - fantastic conditions. The hot tub was great after a day on the...

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Thank missvacay
Jason T, Manager at Sunshine Mountain Lodge, responded to this review

Thank you for the great review and kind words about our staff! We'll be sure to pass along your comments to Maz and the team. All the best,

Calgary, Canada
Reviewed 1 week ago

The rooms are small but nicely set out and we had a gorgeous view of the mountain and ski runs to wake up to in the morning. We stayed in the Loft Suite and we are a family of 5, there is a small queen bedroom upstairs and two queen beds on the lower floor (one pulls out). The facilities...

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Helpful?
Thank Ingrid H
Jason T, Manager at Sunshine Mountain Lodge, responded to this review

Thank you for the kind review. We'll be sure to pass along your comments to our F&B team. We look forward to seeing you again in April. Warm regards,

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Ski-In / Ski-Out
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The best kept secret in the Canadian Rockies is located at 7,200 feet in Canada’s oldest and most famous National Park, Banff National Park. The Sunshine Mountain Lodge offers incredible comfort, luxury and convenience. Experience the anticipation of fresh tracks as you catch the first chairlift after waking just steps from the only ski-in, ski-out accommodations in Alberta. Sunshine Village’s professional and friendly staff take care of all the details allowing you to do what you do best; whether it’s skiing Sunshine’s world famous snow, relaxing in the hot pool and spa or dining at one of the Lodge’s casual or elegant venues. When you are done enjoying your “best day ever!” relax by immersing yourself in the peacefulness and tranquility of undisturbed nature of our village. Afterwards, delight in the accommodations of the enhanced West Wing suites that offer heated floors, jetted tubs, floor-to-ceiling windows and fireplaces offering cozy entertainment to send you to sleep. ... more   less 

Additional Information about Sunshine Mountain Lodge

Address: 1 Sunshine Access Road, Banff, Banff National Park, Alberta T1L 1J5, Canada (Formerly Sunshine Village Resort)
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $182 - $626 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunshine Mountain Lodge 3.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Sunshine Mountain Hotel Banff
Sunshine Mountain Resort
Sunshine Village Inn
Sunshine Mountain Lodge Banff, Alberta
Hotel Style:
#3 Top resorts Hotel in Banff
#4 Spa Hotel in Banff
#9 Family Hotel in Banff
#12 Romantic Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Sunshine Mountain Lodge staff and other travellers.
11 questions
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Questions? Get answers from Sunshine Mountain Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mountain view rooms are expectional”
 of 5 bubbles cburnssr, 27 Feb 2017 | Read review
“The rooms on the front side have balconies and likely a better view than the waterfall rooms.”
 of 5 bubbles 133peterj, 14 Feb 2017 | Read review
“Beautiful view from the 5th floor”
 of 5 bubbles newtonl2017, 5 Feb 2017 | Read review
“West Wing for the deluxe rooms”
 of 5 bubbles 222bradl, 29 Jan 2017 | Read review
“Upgrade to a balcony room for a little better view of mountain and night ski”
  • Sunset on continental divide from our room view
 of 5 bubbles JackTabor, 8 Jan 2017 | Read review
5 of 5