I stayed at The Rimrock Resort last weekend with my boyfriend and we had an amazing time. The service at the hotel was above and beyond and I have nothing but good things to say about any of the staff. the bellman were super helpful - Matt, Ryan, and all of those guys, really made our trip so much fun; I’ve never felt more welcome at a place. The hotel was beautiful, views were awesome and I would recommend this hotel a thousand times over. We had the best time and hope we can go back again soon. The bellmen are the best and I’m so grateful for our trip:) 5 stars for Rimrock
I was very pleased with the cleanliness of my room and the hotel, the food was delicious (although the soup was cold on both occasions I ordered it), and the amenities were great! I do regret not buying a robe - it t was heavenly!
Get a mountain view for your room! The feeling of waking up to the mountains every morning was amazing. By the end of our trip, Cascade Mountain became "our mountain". The room was beautiful and the staff were very friendly. We also had a 75 min couples massage at the spa which was just the relaxation we needed after two days being on the go. Highly recommend this place for anyone's first visit to Banff!
Stayed here just one night as part of our Rocky Mountaineer tour. Loved the view from the room, ordered room service which was delivered very quickly and the food was wonderful. Even had a call from room service after the meal to ask how everything was. All hotel staff friendly and helpful and very pleasant to talk to. Took the bus downtown Banff, card provided free of charge from the hotel for unlimited rides. Very quick and easy ride both ways. Had breakfast in Primrose the next morning and it is a very pretty restaurant with wonderful staff. We would definitely stay here again.
We were lucky enough to have a work event at the Rimrock in May of 2022. The location and view are hard to describe as words really can not due justice to what you see when you arrive. The room and facilities were top notch and I can't wait to return in the future for a vacation. The staff were always helpful and took care of everything I needed while I was on property.
Great weekend getaway!!! From the minute we arrived at the door to when we left we had nothing short of friendly, efficient and superb service. We had or pup with us and he had a fantastic time. Will definitely go back for another visit.
What a fantastic weekend we had! The hotel is very conscious of sanitizing and the staff were amazing. The facilities clean, the food scrumptious and the ambience perfection. Live music in the larkspur lounge set a great mood. So happy to be having our wedding here this summer! Fantastic place with unreal views.
Great service, beautiful hotel. We went for my partners birthday - upgraded to a great room, and a bottle of sparkling wine was waiting for us. Very thoughtful. Thoroughly enjoyed our stay. Everyone was great, professional and friendly, from check-in to the very nice gal we got our coffee from on our way out. Highly recommend.
The resort also offers free bus tickets to downtown. Great buffet for breakfast. The chef will cook your omelette with the ingredients to choose from. I enjoyed the freshly squeezed orange juice. Highly recommended resort in Banff.
We attended fir a convention. Our room was spacious with comfortable bed.It had a mini fridge and small safe. You could ask fir a microwave on request. Front desk receptive as they came to fix tv remote not working and gave help to access the internet for us to do a special connection for work. Large hot tub. Nice pool and steam room. The work out room was large and had full weights and various machines. It could use air conditioning or fans inside that room. If you go to the Larkspur Lounge the food was good and the Lavender cocktail was beautiful in presentation. Convention facilities and food were excellent. Concierge service prompt. Free bus from hotel to downtown very handy.