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Rimrock Resort Hotel

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#3 of 32 Hotels in Banff
Certificate of Excellence
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Rimrock Resort Hotel
Rimrock Resort Hotel
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4,586 Reviews from our TripAdvisor Community

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Showing 4,451: English reviews
Lethbridge
Reviewed 19 May 2016

Excellent stay at the Rimrock. We were greeted by the most amazing bellman, room was awesome 9th floor view was breath taking. The room service was amazing and it just went on and on how fabulous this Hotel and staff are. Thank You for making my grandson Birthday the best. We will be back

Review collected in partnership with this hotel
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Helpful?
Thank Melissa Brown W
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted to hear that you enjoyed your recent experience with us at The Rimrock, and that you chose our location to celebrate the special occasion. We hope to be able to welcome you back in the future. Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service and don’t forget...

Nanaimo, Canada
Reviewed 18 May 2016

I was in Banff to attend a work conference and stayed at the Rimrock with my adult daughter. As everyone else has said the view from any window in the hotel is breath taking! If you like getting out in the outdoors, this was the spot! An easy walk to the Sulpher Mountain Hot springs pool, and the Gondola. We...

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Helpful?
Thank Karen H
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your most recent experience with us at The Rimrock! We are happy to hear that our facilities and amenities exceeded your expectations. We hope we will be able to welcome you back to the Rimrock in the future. Remember to book direct to take advantage of our Best Rate Guarantee Program and best in...

Etobicoke
Reviewed 18 May 2016

If your staying in Banff this is the place to stay. Breathtaking views friendly staff amazing food. Even though the weather was a bit on the cool side it didn't matter. Wished we could stay longer. Would have loved to try the hot spring and go up that mountain or even just a hike but we were on a road...

Review collected in partnership with this hotel
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Helpful?
Thank 107nettam
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are ecstatic to hear that you enjoyed your recent experience with us at The Rimrock, and we genuinely appreciate you taking the time to write such a kind review. We look forward to welcoming you back in the future! Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service and don’t...

Banff National Park, Canada
Reviewed 18 May 2016 via mobile

Hotel was awesome ! First rate service and cleanliness ! We lived like King and Queen for a night ! Great selection of restaurants and amenities ! Will stay there again ! One of the best views in Banff ! Very affordable stay, it was like living in our own treehouse !

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Helpful?
Thank Wazza P
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you very much for taking the time to write a review and we are glad that you enjoyed your stay with us. We look forward to welcoming you back to the Rimrock again for another family getaway! Don't forget to book directly with the hotel to receive the Guaranteed Lowest Rate and take advantage of some terrific savings and...

Edmonton, Alberta
Reviewed 18 May 2016

We have been going to Banff for years and always stayed at the Banff Springs but decided to change it up this time. We chose the Rimrock because it was a little more secluded and looked pretty nice. We were not disappointed. The hotel is beautiful and the view incredible. The rooms are wonderful. Spacious, clean and quiet. The beds...

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Helpful?
Thank karenb53247
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are very pleased that you choose to stay with on your most recent visit to Banff. Our service team has great pride in delivering WOW experiences to our guests and it is a pleasure to share your feedback with them. We hope we will be able to welcome you back in the future. Remember to book direct to take...

Aberdeen, United Kingdom
Reviewed 17 May 2016

This is a beautiful hotel just on the outskirts of Banff near the Banff Gondola. Views from the room were fantastic! Large bedroom with two big armchairs and coffee table placed at the full length/width window. What a view to wake up to and with a recent snow fall it was so picturesque. Food us very good and all the...

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Helpful?
Thank 99blue99
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your recent experience at The Rimrock and we look forward to welcoming you back in the future. Remember to book directly with the hotel to receive the Guaranteed Lowest Rate and take advantage of some terrific savings and member only promotions by becoming a member of Rimrock Royalty. Yours In Hospitality, Rimrock Resort Hotel...

Battle, United Kingdom
Reviewed 17 May 2016

We upgraded to a mountain view room, this included free valet parking which would have cost us 56 dollars. Wonderful big bed and turn down in the evening but as this was at 6 pm and it was broad daylight we declined the offer. Very quiet position. The tub was small and after a day walking on the trails around...

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Helpful?
Thank Felicity O
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you very much for taking the time to write a review and we are glad that you enjoyed your stay with us. We look forward to welcoming you back to the Rimrock again! Don't forget to book directly with the hotel to receive the Guaranteed Lowest Rate and take advantage of some terrific savings and member only promotions by...

Chelmsford, United Kingdom
Reviewed 17 May 2016

Lovely hotel but some distance from Banff. There is a bus and a free pass from the hotel and we found that worked really well. Any booked tours always picked up from the hotel. Comfortable rooms and the hotel staff in reception were lovely, very friendly and helpful. Particular mention has to be to the Consierge who were brilliant and...

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Helpful?
Thank Alison B
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your recent experience at The Rimrock and we look forward to welcoming you back in the future. Remember to book directly with the hotel to receive the Guaranteed Lowest Rate and take advantage of some terrific savings and member only promotions by becoming a member of Rimrock Royalty. Yours In Hospitality, Rimrock Resort Hotel...

Larkhall, United Kingdom
Reviewed 17 May 2016 via mobile

We recently stayed here for a few nights whilst stopping over in Banff. The hotel itself is not in the centre of town but is around 7 mins drive. A complimentary shuttle bus runs around every 40 mins so you can use this to get into town if required. There is a multi-level carpark if you have a car which...

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Thank Koala_Cola
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you very much for taking the time to write a review and we are glad that you enjoyed your stay with us. We look forward to welcoming you back to the Rimrock again for another getaway! Don't forget to book directly with the hotel to receive the Guaranteed Lowest Rate and take advantage of some terrific savings and member...

Edmonton, Canada
Reviewed 17 May 2016

Attended a leadership conference on April 30 - May 1 and was very disappointed with this property. Our room had a view of a gravel roof top and the toilet backed up very late one night. I did try looking past that and up into the mountains. The food was very substandard for this location. Very expensive with little value.

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Helpful?
Thank Doug M
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are sorry to hear your recent experience with us was not of a positive one. Receiving feedback, such as your own, enables us to enhance services as we continue to develop excellent accommodation and dining for our guests. Yours In Hospitality, Rimrock Resort Hotel Management

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Larkspur Lounge
Larkspur Lounge
Cuisines: Bar, Pub, Canadian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Rimrock Resort Hotel is a AAA/CAA Four Diamond Hotel located in the heart of the Canadian Rockies and Banff National Park. The Rimrock Resort Hotel offers exceptional views of the Canadian Rockies, fine dining, a luxury spa, along with special accommodation packages to suit your vacation needs. With unmatched style, decor and superb hospitality, the Rimrock Resort Hotel is a very special place to visit for a truly remarkable experience. Enjoy the Canadian Rockies in Rimrock style. You will see the difference! ... more   less 

Additional Information about Rimrock Resort Hotel

Address: 300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $207 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rimrock Resort Hotel 4*
Number of rooms: 346
Reservation Options:
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Also Known As:
Rimrock Hotel Banff
Rimrock Resort Banff
Banff Rimrock Hotel
Rimrock Resort Hotel Banff, Alberta
Hotel Style:
#1 Business Hotel in Banff
#1 Romantic Hotel in Banff
#2 Family Hotel in Banff
#2 Top resorts Hotel in Banff
#3 Luxury Hotel in Banff
#3 Spa Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Rimrock Resort Hotel staff and other travellers.
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Questions? Get answers from Rimrock Resort Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Premium rooms have great views and vaulted ceilings.”
freezer_12, 22 Apr 2017 | Read review
“We were on the 9th floor, far left of resort when facing valley. More central location = view of Mt. Rundle”
BT685, 20 Apr 2017 | Read review
“Check the deals on booking.com ,etc in advance and you can get a great room for VERY reasonable price.”
ALEXEIM693, 16 Apr 2017 | Read review
“They are room with balconies, if you like one you have to request it; the number is limited.”
angiel859, 13 Apr 2017 | Read review
“the higher the better! avoid floor 2”
pgduncan, 10 Apr 2017 | Read review
5 of 5