We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
502 Tunnel Mountain Road, Banff, Banff National Park, Alberta T1L 1H8 Canada
Lowest prices for your stay
View deal
Free cancellation until 22-06-12
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (415)
Panoramas (5)
Room & Suite (348)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 22-03-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 22-03-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#14 of 34 in Banff
Travellers' Choice
GreenLeaders Silver level
Tunnel Mountain Resort has everything you need for a perfect Banff vacation. Come get swept away in the majestic beauty of our Canadian Rockies resort. Our 96 unit resort in Banff National Park offers a wide variety of accommodations from luxurious Suites, to Condos and Cabins with kitchens and wood burning fireplaces.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Vending machine
Bicycle rental
Children's playground
Indoor pool
Canoeing offsite
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Centre with Internet Access
Steam room
BBQ facilities
Baggage storage
Non-smoking hotel
Picnic area
24-hour check-in
24-hour front desk
Laundry service
Self-serve laundry
Show more
Room features
Allergy-free room
Blackout curtains
Private balcony
Coffee / tea maker
Flatscreen TV
Bath / shower
Seating area
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Family rooms
Good to know
Family Resort
Languages Spoken
English, French
1449Reviews23Q+A100Room tips
Traveller rating
  • 539
  • 500
  • 230
  • 116
  • 64
Time of year
Traveller type
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Katherine F wrote a review Apr. 2022
Dundee, United Kingdom80 contributions31 helpful votes
I stayed here for 18 nights and was really pleased with everything about the accommodation. The location is a 5 minute bus ride or 20 min walk into the centre of Banff. You are given a free bus pass to use on the roam bus service which takes you into the centre of Banff . I stayed in a one bedroom ground floor studio apartment . Open plan bedroom / kitchen / dining lounge area . Exceptionally clean with great little kitchen for those wanting to cook their own meals. Unusual to have a full sized fridge/ freezer and cooker oven but great when cooking for 4 . Enjoyed the real fire and free wood was a bonus . Laundry room and gym a plus . Pool looked good but didn’t use as was skiing everyday , The staff were so helpful and nothing was ever too much bother . I asked for extra hangers , baking tray , corkscrew and everything was delivered to my door within minutes . A special shout out to Harri (apologies for spelling ? ) who was on reception . Always smiling , professional and extremely helpful with everything from recommendations to making sure I had everything I needed . A real asset to the company . You could have the room made up , cleaned , fresh linen , towels whenever you requested which was great . Had an issue with noise from other rooms in the evening but this was dealt with very quickly and the issue resolved . Lovely balcony looking over the mountains and perfect spot for seeing wild deer .
Read more
Date of stay: March 2022Trip type: Travelled
Room Tip: Plan your day to fit in with the bus timetable - normally 2 buses each hour . Lovely walk to the...
See more room tips
Sandy M wrote a review Apr. 2022
Mesa, Arizona39 contributions7 helpful votes
It worked out great for 2 families with the loft and bedroom on main floor. Loft was large with own bathroom. Since it was during covid, the 6 of us had the pool all to ourselves. The location was excellent on tunnel mountain with a bus stop into Banff right out front.
Read more
Date of stay: June 2021
JFLeBlanc wrote a review Apr. 2022
Moncton, Canada3284 contributions331 helpful votes
Recently stayed at this resort for a few days. We loved this place! Staff members were great to deal with throughout the week. Full kitchen, two beds, 1.5 bathrooms. Perfectly located right on the bus stop route. The resort gives out free bus passes (no questions asked). Lodges were very clean, welcoming and equipped with everything you need to spend a few days. Highly recommended!
Read more
Date of stay: April 2022Trip type: Travelled
Tan L wrote a review Feb. 2022
35 contributions33 helpful votes
Tunnel mountain is one of the older hotels in Banff. It does have a nice fireplace in the room. The room we paid $399 for was offered as a king bed with a sofa mattress. Instead we got a double bed and a very small twin sofa bed. This is not enough room for 4 adults. Otherwise it was a decent basic room for a premium price. The hotel itself is sparse in amenities and would not recommend it. It feels more like a motel than a resort.
Read more
Date of stay: January 2022Trip type: Travelled
2 Helpful votes
ljd4 wrote a review Feb. 2022
North Vancouver, Canada292 contributions47 helpful votes
Our room was huge (had a double and two single beds - we were three adults) and a kitchen. The kitchen was well equipped. The bathroom was large with a walk-in shower. Beds and pillows were extremely comfortable. Kitchen had a two burner stove top, small fridge (no freezer), coffee maker, microwave, toaster and all the pots and pans you would need. The resort has multiple buildings with the indoor pool off the lobby area. There is a wet and dry steam room in another building but no hot tub. You have to use your room key to get in the elevator as well as exterior door and is only good for your building so security is top notch. Staff are extremely friendly and helpful. Hospitality is five star. The resort is not located within a quick walking distance to town but they give you free bus passes to use and the bus stop is right out front. It’s only two stops to the main street of Banff. We were here when it was -31 and using the bus worked wonderfully as it’s hard to find free parking in Banff.
Read more
Date of stay: February 2022Trip type: Travelled
JN wrote a review Dec. 2021
Calgary, Canada9 contributions14 helpful votes
The employee that helped us check-in was fantastic and I don't want to fault him for the problems we experienced during our stay. The sheets on the beds were stained and had hairs stuck to them. The shower in the ensuite was dirty and there was pink soap scum all around the floor tile. We had asked the shower to be cleaned again but it doesn't look like it was. Before checking out, I was using the washroom when someone knocked on my door. I had said to hold on as I was sitting on the toilet, but the maid came in regardless. She was embarassed and shut the door right away, but perhaps management could follow-up on procedure. I was in the room at 10:45 and checkout wasn't until 11 am. The sauna/steam room is not in the same vicinity as the pool, which didn't make much sense. Our room was in a basement suite and we were offered 50% off to upgrade to the next room category. If there was availability, they should have oferred to upgrade our room at no additional cost considering I'm sure no one wants to stay in a basement bedroom. I will say the soap/shampoo/body wash/lotion the hotel uses from the Rocky Mountain Soap Co smelled amazing and was probably the highlight of my stay.
Read more
Date of stay: December 2021
2 Helpful votes
David T wrote a review Oct. 2021
London, Canada62 contributions33 helpful votes
Tunnel mountain resort is a great place to stay. The staff are extremely attentive. The resort is clean. We stayed in a one bedroom with a loft. Full kitchen, and a natural fireplace witch we used every night. There are also natural gas bbqs throughout the grounds. We couldn’t have asked for more, and we will be back.
Read more
Date of stay: October 2021Trip type: Travelled
Room Tip: Take the public transit from the resort. Passes are included and this will avoid you looking for...
See more room tips
MenchieFP wrote a review Oct. 2021
5 contributions7 helpful votes
We booked 5 days and they gave us a Basement unit condo, the resort was not busy and they could give us a much better room location. The layout of the condo was ok, but the bedding and the couch has a lot of stains, seems like the management did not check the importance of Covid protocols. The kitchen stove was not level and it's make it hard to cook. Overall: Not recommend this Hotel, it not worth the price/night. I consider this a 2.5 star resort in Banff.
Read more
Date of stay: September 2021
Room Tip: Sort of a Basement suites is not a good location.
See more room tips
1 Helpful vote
Lsabina11 wrote a review Oct. 2021
Innisfil, Canada288 contributions78 helpful votes
The three bed suite was perfect for our family of four. The unit was clean, spacious, comfortable bedding, nice fireplace and balcony facing a forest. My family enjoyed the sauna and BBQ facilities were available. We used the bus passes only once and it worked well. We found it easier to drive ourselves since it was not so busy. Would highly recommend.
Read more
Date of stay: September 2021Trip type: Travelled
Room Tip: Make sure you carry the provided bus schedule if you use the bus service
See more room tips
traveltheworld461 wrote a review Sep. 2021
Fort McMurray, Canada1252 contributions136 helpful votes
We were warmly greeted and welcomed by the Front Desk Agent when we arrived. Hari was so kind, polite, welcoming, and helpful. The room had air conditioning, was very clean, and the beds were extremely comfortable with the fluffiest pillows. We had the room with a king and queen bed. There was plenty of parking and we were able to park right outside our room for easy unpacking. They offered complimentary shuttle service to downtown but we chose to drive as parking was free after 8pm. The whole hotel was so quiet, it felt like we were the only ones there. This is a hidden gem and a peaceful resort away from the hustle and bustle of downtown...but still close enough to enjoy all the amenities. Would definitely stay here again.
Read more
Date of stay: September 2021
1 Helpful vote
US$128 - US$422 (Based on Average Rates for a Standard Room)
tunnel mountain hotel banff, banff tunnel mountain resort, banff tunnel mountain chalet hotel, tunnel mountain banff, tunnel mountain chalet
CanadaAlbertaCanadian RockiesBanff National ParkBanff
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Tunnel Mountain Resort
Which popular attractions are close to Tunnel Mountain Resort?
Nearby attractions include Tunnel Mountain Trail (0.8 km), Banff Legacy Trail (0.9 km), and C Level Cirque Trail (0.9 km).
What are some of the property amenities at Tunnel Mountain Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness centre.
Which room amenities are available at Tunnel Mountain Resort?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Tunnel Mountain Resort?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Tunnel Mountain Resort?
Yes, free parking is available to guests.
What are some restaurants close to Tunnel Mountain Resort?
Conveniently located restaurants include El Toro, Chili's Grill and Bar, and The Keg Steakhouse + Bar - Banff Caribou.
Are there opportunities to exercise at Tunnel Mountain Resort?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Tunnel Mountain Resort have an airport shuttle?
Yes, Tunnel Mountain Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Tunnel Mountain Resort?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Tunnel Mountain Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Tunnel Mountain Resort?
The staff speaks multiple languages, including English and French.