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Tunnel Mountain Resort

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#21 of 32 Hotels in Banff
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Tunnel Mountain Resort
Tunnel Mountain Resort
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1,048 Reviews from our TripAdvisor Community

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Fort McMurray, Canada
Reviewed 2 days ago NEW

My first time at tunnel mountain resort. The staff was super helpful and manager Arjun did an awesome job to ensure our stay was enjoyable. I'm looking forward to coming back and I would thoroughly recommend this beautiful place to anyone when traveling to Banff.

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Thank Wayne H
Edmonton, Canada
Reviewed 2 days ago NEW

Very clean, cozy, quiet, kitchen well supplied with dishes and cutlery Bathroom well supplied, beds comfortable, no noise from outside sources, housekeeping was pleasant and quickly efficient. Anything I asked for, received very quickly.

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Thank Valerie K
Calgary, Canada
Reviewed 1 week ago via mobile

Great place to stay, we stayed in a rustic cabin, with real fireplace for that real cabin feel, came with loft, and private patio. It's nicely tucked away in the trees. We have been going there for 20 years. We like it because it's away from the Main Street, yet close walking distance to Banff Ave. Staff was very professional...

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Helpful?
Thank Tasha P
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

Tasha P Welcome home and thank you for taking the time to write a review. Once again I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort. We try to make sure every stay is as relaxing and carefree as possible and am glad we were able to achieve this once again during your...

Reviewed 1 week ago via mobile

Spent one night with my partner in the executive lodge, one of the best rooms I've had in Banff. Came complete with its own fire place, steam shower and jetted tub. We had access to the pool facilities of the neighbouring hotel which included an outdoor heated pool and hot tub and sauna complete with beautiful mountain views. Receptionist was...

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Helpful?
Thank Phillip F
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

Phillip F Welcome home and thank you so much for your comments. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort and were able to enjoy all the amenities all of our properties have to offer. Thank you again for your comments and I do look forward to welcoming you back again soon.

Calgary
Reviewed 1 week ago

The Resort is well maintained, rooms are clean and well appointed. The location makes it quiet and you feel that you are truly enjoying a mountain getaway. Staff are friendly and very helpful. You can hike and cross country ski (Tunnel Mountain Campground) from the Resort, no driving necessary.

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Thank 605daleh
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

605daleh Welcome home thank you for taking the time to write a review. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort. I am also glad to hear the staff was able to accommodate your needs and you were able to make use of our complementary Roam bus passes to get you all...

Calgary, Canada
Reviewed 1 week ago

This has been a quaint chalet resort on Tunnel mountain for years... and years. This past week i stayed and found the place is in need of some upgrades. The hot tub was not clean and the steam bath was out of order. The furnace clanked and made unsafe sounds all thru the night in our 1 bedroom chalet. The...

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Helpful?
Thank Surfshark
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

Surfshark Welcome home and thank you for taking the time to give us your feedback. I am sorry to hear did not enjoy your stay here with us at the Tunnel Mountain Resort. I have spoken with our housekeeping manager in regards to the cleanliness issues with the hot tubs and we have hopefully insured this does not happen again....

Reviewed 1 week ago via mobile

Went as a family with dogs, great place to unwind.Public Transat available just outside the front desk to downtown. Quiet, loved the full kitchen area, upstairs loft and fireplace. Swimming pool on site, jet tubs. Would definitely go back!

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Helpful?
Thank Ruth L
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

Ruth L Welcome home and thank you for taking the time to write a review. I am so happy you and all your family enjoyed your stay here with us at the Tunnel Mountain Resort. Our goal is to always insure a relaxing and carefree experience and am glad we were able to achieve this during your visit. Thank you...

Calgary, Canada
Reviewed 1 week ago

We had a wonderful stay at Tunnel Mountain Lodge. We checked into our executive room to find the fire place and heated floors on - such a nice touch. The steam shower in our bathroom was amazing! The staff was very friendly and Kyla even remembered me when I went back to choose a few DVDS. There was a great...

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Helpful?
Thank _ryanleonardkerr
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

_ryanleonardkerr Welcome home and thank you for your review. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort and were able to make use of all our in room amenities. I am also very happy to hear Kyla was able to provide you with excellent customer service. Thank you again for your comments...

Sherwood Park, Alberta
Reviewed 2 weeks ago

Good service at tunnel mountain. Clean room with a wood burning fireplace is a nice touch. This is our second time staying here and will stay again the next time we come to banff. I definitely suggest this hotel to others.

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Thank Dustin M
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

Dustin M Welcome home and thank you for taking the time to give us your feedback. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort as well as your continued patronage. Thank you again for your comments and I do look forward to welcoming you back again soon.

Calgary, Alberta
Reviewed 2 weeks ago

We stayed 5 nights for a ski trip and had a room with a kitchenette. The hotel price matched an online site so we got a good deal on the room, but I wouldn't have paid more for this accommodation. It was a good basic room, but left a bit to be desired. The couch was not comfortable to sit...

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Thank rsdaniels89
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

rsdaniels89 Welcome home and thank you for taking the time to write a review. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort; I can let you know we are planning a full room renovation that we hope to start in the next few months were we will be updating all our furniture,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Tunnel Mountain Resort has everything you need for a perfect Banff vacation. Come get swept away in the majestic beauty of our Canadian Rockies resort. Our 96 unit resort in Banff National park has a wide variety of accommodations to suit every taste. The Tunnel Mountain Condos, Chalets, Cabins and Suites are perfect for the family or a getaway with friends or co-workers. The Executive Suites are ideal for the business traveler and perfect for couples looking for a luxurious, romantic Canadian Rockies getaway. ... more   less 

Additional Information about Tunnel Mountain Resort

Address: 502 Tunnel Mountain Road | Corner of Tunnel Mountain Road and Drive, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $123 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tunnel Mountain Resort 3.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Tunnel Mountain Hotel Banff
Tunnel Mountain Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Resort Banff, Alberta
Hotel Style:
#2 Green Hotel in Banff
#5 Top resorts Hotel in Banff
#7 Romantic Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Tunnel Mountain Resort staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Tunnel Mountain Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great service and awesome people. ”
 of 5 bubbles wayneh751, 21 Feb 2017 | Read review
“Get a one bedroom condo and you will have a great view and full kitchen.”
 of 5 bubbles 605daleh, 14 Feb 2017 | Read review
“probably at a different resort!”
 of 5 bubbles Surfshark, 14 Feb 2017 | Read review
“Get a unit facing Mt Rundle... lovely views”
 of 5 bubbles GuyFromCalgary, 24 Jan 2017 | Read review
“For an executive suite, room 302 was my favourite.”
  • Executive Suites are spacious, with large TV, double curtains, large bed, sofa & table and workd
  • The shower is good & powerful and also functions as a steam room!
  • Heated tile floor, fridge, microwave, drip coffee, kettle, wine bucket, etc.
 of 5 bubbles jordanz2017, 13 Jan 2017 | Read review
5 of 5