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Tunnel Mountain Resort

1,180 reviews
#20 of 34 Hotels in Banff
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Traveller (289)
Room & Suite (354)
Pool & Beach (8)
Overview
  • Excellent31%
  • Very good38%
  • Average18%
  • Poor9%
  • Terrible4%
Travellers talk about
“steam shower”(118 reviews)
“tunnel mountain”(145 reviews)
“executive suite”(50 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
3.5 Star Hotel
All hotel details
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,180)Write a Review
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All reviewssteam showertunnel mountainexecutive suiteliving roomgas fireplacejet tubfull kitchenheated floorsfire placedowntown banffking bedfree busindoor poolcoffee makerthe main streetlake louisebalcony
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21 - 25 of 1,116 reviews
Reviewed 16 October 2017

This has been probably the best hotel we stay at in Alberta. For the price we paid we had a huge 2floors suite with a large and very pleasant bathroom. The living room room has a great sofa and chimenea. The kitchen has everything you...More

1  Thank Tommy-Nature-Guide
Response from ArjunBanff, General Manager at Tunnel Mountain ResortResponded 17 October 2017

Tommy-Nature-Guide Welcome home and thank you for taking the time to give us your feedback. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort and were able to make full use of the hotel and room amenities. On...More

Reviewed 14 October 2017

I rolled in late the night I checked in to Tunnel Mountain and was, at first, delighted with my renovated single bedroom unit. That was of course until I realized the next morning that the room directly adjacent to mine was under renovation. For my...More

Thank N_Nolast
Response from ArjunBanff, General Manager at Tunnel Mountain ResortResponded 17 October 2017

N_Nolast Welcome home and thank you for taking the time to write a review. I am so sorry you did not enjoy your stay here with us at the Tunnel Mountain Resort. As mentioned in previous responses we have been planning this room renovation for...More

Reviewed 10 October 2017

We stayed at the Tunnel Mountain for only one night but wish we would have stayed longer. If you know what to expect then you won't be disappointed. This isn't a 'luxury service' hotel - there are no restaurants or valets, but it was a...More

1  Thank vinb23
Response from ArjunBanff, General Manager at Tunnel Mountain ResortResponded 13 October 2017

vinb23 Welcome home and thank you for taking the time to write a review. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort and were able to make full use of the hotel and room amenities. Thank you...More

Reviewed 7 October 2017 via mobile

Went there October 1-5, the rooms are under renovation, almost half, we had newly renovated one bedroom condo with kitchenette, work was going on during the day, we were not around so there were no issues. There is no restaurant at the hotel which is...More

1  Thank John W
Response from ArjunBanff, General Manager at Tunnel Mountain ResortResponded 13 October 2017

John W Welcome home and thank you for taking the time to give us your feedback. I am so happy you enjoyed your stay here with us at Tunnel Mountain Resort in one of our newly renovated units. I am also glad our front desk...More

Reviewed 4 October 2017

First the bad news: When we booked a larger two bed loft unit I had expected two bedrooms and was shocked to find that the front door opened directly into one bedroom and as such any movement in and out of the unit would have...More

1  Thank david t
Response from ArjunBanff, General Manager at Tunnel Mountain ResortResponded 13 October 2017

david t Welcome home and thank you for taking the time to write a review. I am sorry for the issues you had with your room but as we discussed and as you mentioned the hotel is going through a complete room renovation. However I...More

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134567224
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Self-Serve Laundry
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Heated pool
Indoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$84 - US$310 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Banff
#5 Top resorts Hotel in Banff
#7 Romantic Hotel in Banff
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$84 - US$310 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Banff
#5 Top resorts Hotel in Banff
#7 Romantic Hotel in Banff
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (289)
Room & Suite (354)
Pool & Beach (8)
Dining (5)
Hotel & Grounds (191)
Bathroom (22)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Maura M
9 December 2017|
Answer
Response from Banff_LodgingCompany | Property representative |
Dear Maura M, Thank you for your message. To go to the Ski Areas from Tunnel Mountain Resort you will have to go to the downtown area to take the ski bus from there. The first option is to take two buses: First take the... More
0
Votes
Jenni S
10 October 2017|
Answer
Response from ArjunBanff | Property representative |
Please feel free to email me directly at tmr-gm @ bestofbanff . com for any questiones.
0
Votes
travelmomCalgary
18 May 2017|
Answer
Response from Banff_LodgingCompany | Property representative |
Our Executive Suites feature a King bed, jetted bathtub, and gas fireplace. The sofa is not a pull-out sofa, so the max. occupancy is for this room type is 2 guests. Please let us know when you make your reservation that... More
0
Votes
Room Tips
"Ask for a mountain view!"
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"The loft cabins are nice and quiet."
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"If you have kids, get a room with a loft. Ours loved it."
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"Don't book until renovations are done"
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