Banff Park Lodge Resort Hotel & Conference Centre
Banff Park Lodge Resort Hotel & Conference Centre
201 Lynx Street, Banff, Banff National Park, Alberta T1L 1K5 Canada
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Avg. C$155 /night, 2/11 - 2/12
C$919
per night
C$537
per night
C$155
per night
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About
#3 of 6 resorts in Banff
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Banff Park Lodge is a full-service resort hotel and conference centre with 211 rooms right in downtown Banff, in the heart of historical Banff National Park. We offer 2 restaurants, lobby bar, indoor pool with Jacuzzi and steam room, exercise facilities, self-serve laundry facilities, indoor parking and we offer Wi-Fi throughout the hotel. Our 211 spacious guest rooms are tastefully decorated and include coffee makers, in-room safe, convenience refrigerator, cable television, clock radio, direct dial telephone and voice mail system, a table with two chairs, large dresser, ample closet space, hair dryer, iron & board, individual climate control and a private balcony or patio.
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Property amenities
Paid private parking on-site
Wifi
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Hiking
Skiing
Highchairs available
Car park
Fitness / spa changing rooms
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Plunge pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Vending machine
Conference facilities
Banquet room
Meeting rooms
Salon
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shops
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Blackout curtains
Housekeeping
Private balcony
Room service
Safe
Coffee / tea maker
Cable / satellite TV
Bath / shower
Seating area
Telephone
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
City View
Quiet
Languages Spoken
English, French, Filipino
Location
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Calgary Intl Airport
109.6 km•
See all flights
Rental Cars
100 Restaurants
within 0.5 kilometers
Reviews
4.0
4,087 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in the heart of Banff, the Banff Park Lodge Resort Hotel & Conference Centre is lauded for its prime location, with easy access to the downtown area and outdoor adventures. The hotel's amenities, including a pool and steam room, receive consistent praise from guests.
While many find the rooms comfortable and the atmosphere inviting, some reviewers suggest that certain rooms could benefit from updates. Although opinions on value and noise vary, the cleanliness and the friendly service often earn positive comments from travelers.
Location
Central
Atmosphere
Inviting
Rooms
Mixed
Value
Expensive
Cleanliness
Mixed
Noise level
Mixed
Service
Friendly
Amenities
Satisfactory
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Traveller rating
- 1,802
- 1,425
- 555
- 190
- 116
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Detailed Reviews
Hotel's Favourite
The beds are very comfortable, nice variety of soft pillows on the bed. Location is great to walk everywhere and heated underground parking is nice. Close to the theatre, pubs, coffee shops and restaurants. Always enjoy our walks by the river which is also close by.
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Review collected in partnership with this hotel
Date of stay: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Trevor Mitchell, Guest Services / Front Office at Banff Park Lodge Resort Hotel & Conference Centre
Responded Oct 27, 2024
Hi trip17roppel, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your getaway and found our beds comfortable. It’s great to know you appreciated the location and the convenience of the heated underground parking. Walking by the river is a lovely way to unwind, isn’t it? We can’t wait to welcome you and your friends back for another stay! Safe travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
this hotel was booked for us during an escorted tour. Our room had a refurbished bathroom which was very nice. The room itself was a little on the tired side, although it was in a quiet location and we slept well. All rooms seem to have balconies but there is no seats out there to sit on, which would have been nice as the weather was glorious. The first night we arrived it was cold and the room was cold, we had to get heaters from the hotel to warm the place up. They told us they had switched to summer cooling. The next day however the room was very hot and the cooler in the room was insufficient to cool the room down. An old and ineffective system. The breakfast was excellent with plenty of variety. The hotel is in a good location close to both the main streets and the Bow river which is lovely to walk along. We had great views of the Aurora Borealis from the river. There are laundry facilities, one washing machine for 5 CAD and one tumble dryer for 3 CAD, this was in much demand with three tour groups staying in the hotel. There are plenty of restaurants nearby and also a couple of gas stations where you can get drinks and sandwiches, chips etc.
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Date of stay: May 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joe Sams, Guest Services / Front Office at Banff Park Lodge Resort Hotel & Conference Centre
Responded Jun 24, 2024
Hello Marsha, Thank you for taking the time to leave a review, we value feedback from guests such as yourself! We're glad to hear that you enjoyed our convenient location in downtown Banff, just a short walk from Banff Ave. It was a pleasure having you stay with us, and we hope to see you again in the near future. Joe Sams Guest Services Supervisor Banff Park Lodge p. 403.762.4433 e. jsams@banffparklodge.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cant say enough about this place. For a very reasonable price, we were able to stay in the heart of banff, walking distance from most restaurants. The hotel was reasonably updated , warm and welcoming. All the staff were very friendly and always helpful, even for some minor requests for like scissors and new ski tags. The rooms were decent and clean and spacious enough. We were skiing everyday so we didnt need to spend too much time. Parking was indoor and easy, and they even offered a complimentary hose and bucket for washing your car, which I found a really nice touch. Only minor complaints were the pool area (a bit chaotic with kids splashing around and screaming but not much the hotel can do there, is what it is) and the showers required a degree from MIT to operate (though they did actually give a guide to operating them so I guess this may be a longstanding complaint). Regardless, these are minor quibbles compared the the value, location , and high touch service. in a world of AI Chat bot customer service, and customer service lines that offer anything but... it was nice to be able to talk to a friendly human to get a problem resolved, and them seemingly be happy to do so!
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joe Sams, Guest Services / Front Office at Banff Park Lodge Resort Hotel & Conference Centre
Responded Jan 15, 2024
Hello, Thank you for your glowing review of our hotel. We are thrilled to hear that you had a wonderful stay with us and appreciated our central location, updated facilities and friendly staff. We understand that the pool area can get a bit lively at times, and we appreciate your understanding. As for the showers, we acknowledge that they can be a bit tricky to operate, and we’re glad you found the guide helpful. We continually strive to improve our guest experience, and your feedback is invaluable in this regard. We believe that the human element is what truly makes a difference and we are so glad we were able to provide the great personal service we strive for. Thank you again, and we look forward to welcoming you back in the future. Joe Sams Front Desk Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.


I’d like to start by saying that the Banff Park Lodge is a beautiful hotel in a fantastic location, with friendly, hospitable, and helpful staff.
While the accessible room does not have an automatic door, making entry and exit a bit challenging, the room itself is clean, spacious, and overall manageable for individuals with mobility challenges.
One important consideration: the shower lacks an appropriate place to sit. If you have difficulty standing for extended periods, I recommend bringing a shower bench or commode. Additionally, the pool area, while lovely, is only accessible by stairs, so I was unable to access the pool deck and its amenities.
However, when I shared my concerns with management, they took my feedback seriously and informed me that they are in the early stages of renovating and upgrading their accessible rooms. These updates are expected to be completed by the end of March/beginning of April 2025!
This thoughtful response made me feel heard and validated, knowing that my feedback will help make the hotel more inclusive and accessible for everyone. Thank you, Banff Park Lodge—I look forward to visiting again in the spring!
While the accessible room does not have an automatic door, making entry and exit a bit challenging, the room itself is clean, spacious, and overall manageable for individuals with mobility challenges.
One important consideration: the shower lacks an appropriate place to sit. If you have difficulty standing for extended periods, I recommend bringing a shower bench or commode. Additionally, the pool area, while lovely, is only accessible by stairs, so I was unable to access the pool deck and its amenities.
However, when I shared my concerns with management, they took my feedback seriously and informed me that they are in the early stages of renovating and upgrading their accessible rooms. These updates are expected to be completed by the end of March/beginning of April 2025!
This thoughtful response made me feel heard and validated, knowing that my feedback will help make the hotel more inclusive and accessible for everyone. Thank you, Banff Park Lodge—I look forward to visiting again in the spring!
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Date of stay: September 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gigie Vergara, Guest Services / Front Office at Banff Park Lodge Resort Hotel & Conference Centre
Responded Sep 20, 2024
Dear Jocelyn, Thank you for your thoughtful and detailed review! We’re delighted to hear that you found our hotel beautiful and in a fantastic location, and that our staff provided friendly and helpful service. We appreciate your feedback regarding the accessible room and the pool area. Your insights about the shower and pool accessibility are invaluable as we work on renovations to improve these facilities. We’re committed to making our hotel more inclusive for all guests, and it’s great to know you felt heard. We look forward to welcoming you back in the spring once the upgrades are completed. Thank you for your understanding and support! Warm regards, Gigie Vergara Guest Services Supervisor Banff Park Lodge
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We loved this hotel! Easy access by car, a welcome haven as you come enter town, gas stations right across the street, beautiful location along the river, the food and shopping in town is accessible on foot, safe and warm indoor parking under the hotel, relaxing hot jacuzzi and beautiful pool plus a warming tub, comfortable rooms, great staff who are kind and helpful. We ate in one of the restaurants and the food was delicious. There‘s a washer and dryer in each wing, which came in handy when our hiking clothes needed freshened up. They even had a tub of detergent there for people to use. We borrowed bear spray from the concierge for our hikes. It was a wonderful stay. Can’t say enough good things about this hotel!
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Benjamin Fanning, Guest Services / Front Office at Banff Park Lodge Resort Hotel & Conference Centre
Responded Oct 15, 2023
Thank you for choosing to stay with us and for sharing such a wonderful review! We are thrilled to hear that you enjoyed your time at our hotel and that our convenient location, amenities, and services contributed to a memorable experience. We are pleased that you found our facilities, including the hot tub, pool, and warming tub, to be relaxing and enjoyable. It is also fantastic to hear that you appreciated the assistance from our friendly and helpful staff. We strive to provide a comfortable and convenient stay for all our guests, and we are delighted that we were able to meet your expectations. Your compliments about the delicious food in our restaurant and the availability of laundry facilities for guests are greatly appreciated. We are always looking for ways to enhance the overall experience, and we are glad that our services added value to your stay. We hope to have the pleasure of welcoming you back in the future. Should you have any additional requests or inquiries, please do not hesitate to contact us. Thank you once again for your kind words.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was very comfortable with coffee machine, kettle and small kitchen sink area. The concierge and reception staff were incredibly helpful and friendly in booking trips, answering questions and storing cases. The buffet breakfast was lovely. This is the first hotel I have stayed in where maid service is optional and you receive a small food voucher for the days you look after the room yourself.
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Review collected in partnership with this hotel
Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Banff Park Lodge Front Desk, Guest Services / Front Office at Banff Park Lodge Resort Hotel & Conference Centre
Responded Aug 27, 2024
Thank you for taking the time to leave us a review! We are thrilled to hear you had a comfortable and pleasant stay, appreciating the convenient amenities found in your room. Our concierge and reception staff take great pride in providing helpful and friendly service. Whether it’s booking trips, answering questions, or assisting with luggage storage, we’re here to ensure you have a seamless experience. We are happy to hear you took advantage of our Green Rewards program which is a great way to give back to the environment whilst reaping the benefits at our onsite restaurants. We look forward to welcoming you back in the near future! - The Banff Park Lodge Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for three nights in September 2024. This hotel is in a fantastic location for easily accessing the shops and restraunts of Banff, within a very short walk you'll already be on Banff Ave. The hotel was undergoing refurbishments during our stay, we were lucky to stay in one of the refreshed rooms, which felt modern and clean. Sadly the rennovations were taking place 'within business hours' which meant drilling and hammering began at around 7.30am on one of the days we were staying - which wasn't exactly a relaxing experience. The bathroom felt a little small and dated, with a shower / bath. Other than this we had a good stay here - once the rennovations are completed this would definitely be a great choice. Staff that we interacted with were friendly and helpful.
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Date of stay: September 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Trevor Mitchell, Guest Services / Front Office at Banff Park Lodge Resort Hotel & Conference Centre
Responded Sep 22, 2024
Hi Jacob, Thank you for sharing your feedback! We're glad to hear you enjoyed our fantastic location and that you found your refreshed room modern and clean. We apologize for the inconvenience caused by the renovations and the noise during your stay; we’re working hard to enhance our facilities. We appreciate your understanding and hope that once the renovations are complete, your next visit will be even more enjoyable. Thank you for highlighting our friendly staff! We hope to welcome you back soon. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great experience across the board. Location was key when choosing this hotel and the shuttle stop to the resorts right across the street meant that upon returning from the mountain, we were the first ones to be dropped off. Literally every staff person we came across was beyond nice. We also splurged a little and booked the room with the hot tub which I would also recommend since the communal pool had chlorine. Will definitely stay here again.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joe Sams, Guest Services / Front Office at Banff Park Lodge Resort Hotel & Conference Centre
Responded Feb 28, 2024
Hello, Thank you for taking the time to leave a review, we value feedback from guests such as yourself! We're glad to hear that you enjoyed our convenient location in downtown Banff, just a short walk from Banff Ave. It was a pleasure having you stay with us, and we hope to see you again in the near future. Joe Sams Front Desk Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location and the rooms are big and comfortable. There is no complimentary breakfast but buffet breakfast is available at added cost. Parking also is added cost. But the basement parking is covered, heated and accessible via elevator to your room floor. You can actually just leave your car in the hotel and walk around Banff town center.
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Review collected in partnership with this hotel
Date of stay: December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Trevor Mitchell, Guest Services / Front Office at Banff Park Lodge Resort Hotel & Conference Centre
Responded Dec 20, 2024
Dear ladcmdmcc, Thank you for your kind review! We're so glad you had a great stay with us in Banff. We appreciate you highlighting the spacious and comfortable rooms, as well as the convenient amenities like the covered, heated basement parking with elevator access. We’re happy to hear that our location made it easy for you to explore the town center on foot. Your feedback about the breakfast and parking costs is appreciated, as it helps other guests plan their stay. We hope to welcome you back on your next visit to Banff! Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed 2 nights at the Banff Park Lodge while in the area. We loved the retro feel of the rooms. The front desk folks were so helpful and friendly. The location of the Lodge was perfect for our needs. We would love to return in the future. Parking was a breeze in the bottom of the lodge with easy in and out access with your key card.
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Date of stay: September 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Trevor Mitchell, Guest Services / Front Office at Banff Park Lodge Resort Hotel & Conference Centre
Responded Oct 18, 2024
Dear 63impala, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at the Banff Park Lodge and appreciated the retro feel of our rooms. It's great to know our front desk team made a positive impression, and we’re glad our location and parking arrangements met your needs. We would love to welcome you back in the future! Safe travels,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I haven't stayed there since summer 2021. Suggest you check on the hotel's website
Uphill walk about 4+ Kilometres to the Sulfur Mountain Gondola. There is a bus.
No. But concierge will direct you to places nearby for whatever you need.
Hi,
All our rooms have a mini fridge, but the executive suites do not come with a microwave, but you can always rent one from the concierge for $15/day.
Thank you
Front Desk
Banff Park Lodge
…
"Parking our large suv had to be outside and we finished up in the hotel next door out in the snow"Read full review
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PRICE RANGE
C$165 - C$423 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
banff park lodge resort and conference centre hotel banff, banff park hotel, banff park resort
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkBanff
NUMBER OF ROOMS
211
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Banff Park Lodge Resort Hotel & Conference Centre
Which popular attractions are close to Banff Park Lodge Resort Hotel & Conference Centre?
Nearby attractions include Banff Avenue (0.2 km), Bikescape Mountain Bike & Winter Adventures (0.3 km), and Whyte Museum of the Canadian Rockies (0.3 km).
What are some of the property amenities at Banff Park Lodge Resort Hotel & Conference Centre?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Banff Park Lodge Resort Hotel & Conference Centre?
Top room amenities include a flat screen TV, a refrigerator, and blackout curtains.
What food & drink options are available at Banff Park Lodge Resort Hotel & Conference Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Banff Park Lodge Resort Hotel & Conference Centre?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Banff Park Lodge Resort Hotel & Conference Centre?
Conveniently located restaurants include Zyka Elevated Indian Restaurant, The Balkan Mediterranean Restaurant, and Bluebird Woodfired Steakhouse.
Are there opportunities to exercise at Banff Park Lodge Resort Hotel & Conference Centre?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is Banff Park Lodge Resort Hotel & Conference Centre located near the city centre?
Yes, it is 0.3 km away from the centre of Banff.
Are any cleaning services offered at Banff Park Lodge Resort Hotel & Conference Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Banff Park Lodge Resort Hotel & Conference Centre offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Banff Park Lodge Resort Hotel & Conference Centre?
The staff speaks multiple languages, including English, French, and Filipino.