405 Spray Avenue, Banff, Banff National Park, Alberta T1L 1J4 Canada
E-mail hotel
Lowest prices for your stay
US$502
Fully refundable before Thu, Dec 7
US$503
Fully refundable before Thu, Dec 7
Get rewarded with One Key
US$524
US$431
FairmontUS$503
PricelineUS$502
StayForLongUS$524
View all 15 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (6,984)6,984
360
Panoramas (12) 
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#1 of 6 resorts in Banff
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Located in the heart of Banff National Park, a UNESCO World Heritage Site, the world-famous Fairmont Banff Springs resort stands as a landmark in the picturesque alpine town of Banff. This year-round luxury resort is styled after a Scottish baronial castle and offers guests spectacular mountain and valley views, a championship golf course during the summer, unparalleled skiing in the winter, and an award-winning Fairmont Spa.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Golf course
Skiing
Babysitting
Wifi
Paid wifi
Hot bath
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Tennis court
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor fireplace
Shops
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Allergy-free room
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Refrigerator
Flatscreen TV
On-demand films
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
Show more
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Great View
Languages Spoken
English, French, German
Hotel links
Location
71Somewhat walkable
Grade: 71 out of 100
10Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
405 Spray Avenue, Banff, Banff National Park, Alberta T1L 1J4 Canada
E-mail hotel
Getting there
Rental CarsSee all Banff car hire
9400Reviews134Q+A100Room tips
Reviews
Traveller rating
- 6,196
- 1,843
- 725
- 394
- 242
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
+1
The bathroom was moldy, the shower fixture falling off, and cabinets’ doors loose and falling off the hinges. Location and exterior is beautiful. The staff was friendly and the food was quite good.
Read more
Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fairmont Western Mountain Resorts, Other at Fairmont Banff Springs
Responded 4 days ago
We are truly dismayed to see your review and please know it has our full attention. A hotel representative has privately messaged you today to learn more. ~ Fairmont Banff Springs
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel's Favourite
My octogenarian mother’s long-held dream was to travel on the Rocky Mountaineer and visit old friends out west. I encouraged her to seize the day and planned a luxurious getaway for us both. We rented a Mercedes SUV from Calgary and set off for the beautiful Fairmont Banff Springs Hotel for a few nights, before boarding our train. We generally never splurge on valet service, but the kid-glove treatment from the folks at the front came in very handy. A flight delay almost made us miss our dinner reservations at the lovely Swiss Waldhaus Restaurant, behind the hotel. They instantaneously parked the car, brought in our luggage and popped my disabled mom and me into a golf card to get us there comfortably and expeditiously. They even had a shuttle bus waiting, just as we were ready to leave. I kid you not, it was ‘Radar’ like service (for all you M*A*S*H fans)! After our meal we checked in and were put into a ‘wheelchair accessible’ room outside of the main building. Despite my disappointment at being ‘off campus’ as it were, I tried to keep an open mind. Sadly, the room was underwhelming at the eye-watering rates necessary during high season at this landmark institution. Don’t get me wrong, the view was great, but the room satisfactory at best. The main issue though was the magical mystery tour to get there. Technically it was scalable with loads of time and perhaps an electric wheelchair or savvy/youthful aid, but I’d advise this extended wing be a better bastion for those quite able, fit and wanting a good amount of privacy. By morning, we realized the gauntlet was too much to manage for every meal, as well as getting repeated access to hotel facilities and grabbing our vehicle. After a bit of discussion at the front desk about capacity issues, etc. manager, Emma (extraordinaire) stepped in. This is when you find out what Fairmont service is truly all about! We were elevated to an incredibly large and beautiful room that also had a jaw-dropping view. We were compensated generously for the inconvenience and all staff took great pains in making the rest of our visit absolutely flawless. Sure, it would have been great to avoid any hiccups, but they made it right and then some, immediately. I’m sure it took a bit of juggling, but when things go wrong, you really find out what a stellar brand is truly made of. Of course, the facilities themselves are like something out of a fairy tale. This grand dame is definitely an experience that must be added to any bucket list worth dreaming about. The amazing views, grounds, restaurants, spas, pools, bar, golf course, common areas, etc., etc. should not be missed. The nearby village is its own little idyll too. The rest of our stay was nothing less than perfect (and trust me, Mom’s not an easy lady to please)! I applaud the FBSH for their amazing responsiveness and for making lemons into the sweetest lemonade ever. It must be difficult to manage a hotel that size, whilst keeping everyone happy at peak season, but they accomplished that and much more. Air Canada can take a few tips from these professionals. To that end, Fairmont has always been a favourite brand of ours and continues to be. They are a luxury brand and thus a bit pricier than some options, but worth every penny. Thanks to all the staff that went the extra mile and made sure this special trip memorable for my mother and I, for all the right reasons. Kudos to you all and keep up the fabulous work – my husband and I will be back to this and other Fairmont properties, as soon as we possibly can!…
Read more
Date of stay: July 2022
Value
Location
Service
Room Tip: Ask to be outside the main building if you want added privacy.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from Fairmont Western Mountain Resorts, Other at Fairmont Banff Springs
Responded Aug 8, 2022
Thank you for the incredible review. Emma will be delighted to know her efforts made such an impact. It is so nice to hear what a time your family had and we hope the Rocky Mountaineer was as breathtaking as usual. Take care and we do hope to see you back again! ~ Fairmont Banff Springs
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The high tea experience at fairmont is truly amazing. The Rundle bar is facing mountains. It’s a great spot to drink tea and enjoy some desserts with the scenic view. Service by Rebeccah was really great. Would definitely recommend this place.
Read more
Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fairmont Western Mountain Resorts, Other at Fairmont Banff Springs
Responded 4 days ago
We are happy to see you loved your Afternoon Tea experience. Thank you for sharing! ~ Fairmont Banff Springs
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the time we drove up and met the valet until the time we left 4 days later, picking up or car from the valet the experience was exceptional. Valet parked the car and we checked in. We were in our room for just two minutes and the Bus Boy arrived with our luggage. The room was not large but very well decorated with high quality fittings. We had our dog with us. He was a registered guest and always greeted by name. We attended a different restaurant each night and they were all great. A varied menu and excellent service. We used the pools several times and it was a wonderful experience. The change rooms were large, neat, with complimentary locking lockers. Tons of towels and a nice pool bar. We tried the outdoor salt pool and the indoor hot pool. Both were a pleasure to use.…
Read more
Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: The hotel is large and sprawling. Not a bad thing but I recommend using the Bell service to move...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fairmont Western Mountain Resorts, Other at Fairmont Banff Springs
Responded 6 days ago
Thank you for taking the time to share your positive experience with us, and with others on Trip Advisor. It is nice to see you really enjoyed the resort amenities. We hope to see you again! ~ Fairmont Banff Springs
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent service, high quality rooms, amazing views. Great location. Large selection of activities. Excellent outdoor pool with unique experience , heated in the winter temperature. We enjoyed the tour to lake Louise with Scott Berry- an excellent guide that knows the area like the palm of his hand.
Read more
Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fairmont Western Mountain Resorts, Other at Fairmont Banff Springs
Responded 6 days ago
Thank you for the positive feedback about our resort amenities and activities. We will share it with Scott as well! ~ Fairmont Banff Springs
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dianne what a pleasure it was to meet and work with you! It’s wonderful to work with a brand that empowers their staff to do the right thing! Dey great to meet and work with you, your F&B staff are amazing! A big shout out to the following people at the Banff Springs for making my job so much easier: April: thanks to you and all your staff that evening for doing the quick room set change for our welcome reception. Apologies for not getting all of their names. Arron: your happiness was contagious. Stephen: you were always available at moments notice. Justine: You and your staff made the gala a wonderful evening for our attendees, especially for our food allergies and restrictions. Apologies for not getting all of their names. Peter: Although we did not work together, you helped whenever I asked And a big shout out to the staff that assisted with breakfast, breaks and lunch. Every request that I made was completed without hesitation: Marie, Kelly, Tsegay, Kumar, Wilson, Lila, Gloriana, Jacqueline and Marty It was a pleasure to work with each and every one of you! Nancy Jones…
Read more
Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fairmont Western Mountain Resorts, Other at Fairmont Banff Springs
Responded 6 days ago
Thank you for sharing this exceptional review about your event at the Fairmont Banff Springs. Our team will be truly touched to receive it today and I will ensure everyone does receive it. Thank you for choosing us for your program. We hope we will have the pleasure again. ~ Fairmont Banff Springs
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Facilities sre unique combination of classic and elegant. Service is always great. Location is unique. Relaxing environment. Views from room are breathtaking. Cousine is always surprisingly good. Surroundings and available activities are amazing. Great for outdoor lovers.
Read more
Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fairmont Western Mountain Resorts, Other at Fairmont Banff Springs
Responded 1 week ago
Thank you so much for your positive review! We do appreciate it very much and hope to see you again. ~ Fairmont Banff Springs
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was nice and clean. Pet friendly which was amazing and she was just as welcomed as we were! They even gave us a dog bed and food dishes as well. Cleaning staff would accommodate our schedule when we would take the dog out which was such a treat!
Read more
Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fairmont Western Mountain Resorts, Other at Fairmont Banff Springs
Responded 1 week ago
Thank you so much for your Trip Advisor review. We hope your furry family member loved the Castle! ~ Fairmont Banff Springs
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A wonderful magical castle-like retreat in one of the most beautiful settings on the planet. The Banff Springs staff did not disappoint in any way. Service was impeccable, food was wonderful, hotel was well appointed.
Read more
Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fairmont Western Mountain Resorts, Other at Fairmont Banff Springs
Responded 1 week ago
We are delighted to see how much you enjoyed your experience. Thank you for your feedback! ~ Fairmont Banff Springs
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the moment you drive up to the new Gold Floor entrance you are treated like royalty. We felt extremely spoiled by the staff, especially Tania and Angela. Such helpful and wonderful ladies who go above and beyond their job descriptions! Our room and view of the mountains was extraordinary. We entered our room to find sparkling wine, celebration cake (amazing!) and fancy chocolates awaiting us! Even housekeeping left a towel feature with rose petals! There was even a personalized congratulations card from staff! Even a note from Lia Wozny a former Banff Springs employee that we can’t say enough good things about. An exceptional lady! The food and beverages on the Gold Floor were delicious. We enjoyed so much the lovely atmosphere and fire places in the lounge. Thank you also to the Spa staff who we so appreciate. Just the relaxation we needed! Thank you for your very thoughtful and kind gift to us! We are so grateful to each of you for making our 40th anniversary so very memorable.…
Read more
Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fairmont Western Mountain Resorts, Other at Fairmont Banff Springs
Responded 1 week ago
Thank you so much for your rave review for Fairmont Gold and the Spa! We hope your special occasion was truly memorable. Wishing you all the best for the holidays ahead. ~ Fairmont Banff Springs
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$455 - US$667 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the fairmont banff springs hotel banff, fairmont banff springs hotel, fairmont banff hotel, the fairmont banff springs banff, fairmont hotel banff, banff fairmont
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkBanff
NUMBER OF ROOMS
757
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingFairmont Banff Springs - UPDATED 2023 Prices, Reviews & Photos (Alberta) - Resort - Tripadvisor
Frequently Asked Questions about Fairmont Banff Springs
Which popular attractions are close to Fairmont Banff Springs?
Nearby attractions include Bow Falls (0.2 km), Tunnel Mountain Drive (0.4 km), and Mountain Galleries at the Fairmont Banff Springs (0.10 km).
What are some of the property amenities at Fairmont Banff Springs?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Fairmont Banff Springs?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fairmont Banff Springs?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Banff Springs?
Yes, valet parking is available to guests.
What are some restaurants close to Fairmont Banff Springs?
Conveniently located restaurants include The Vermillion Room, Rundle Bar, and Grapes.
Are there opportunities to exercise at Fairmont Banff Springs?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Fairmont Banff Springs have airport transportation?
Yes, Fairmont Banff Springs offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Fairmont Banff Springs?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Banff Springs?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.