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Had lunch in Rundle lounge. Sarah took such good care of our party of 12. We moved inside due to rain just after ordering drinks. She and all staff was sooooo accommodating. Food was exceptional. Drinks and desert too. Atmosphere on porch was awesome. A...More
This is not an inexpensive hotel, and it is not brand new. However, the views are breathtaking, and the hotel itself is beautiful. If it is in your budget, by all means come and see what it is all about. The service was wonderful as...More
1 Thank LuvToTravel921
Response from banffmanagement2016, Manager at Fairmont Banff SpringsResponded 4 days ago
Thank you for the recommendation and taking the time to post this review - we truly appreciate it! It sounds like you and your son had a wonderful time exploring the hotel, the grounds and Banff National Park! We hope we get the...More
Tiny room with a nice bed. Stupid oversized, overfluffy pillows you have to fold in two to get any support. One at a time bathroom with a slippery tub. Fridge (Wine cooler) was barely ten degrees cooler than the room. Asked to have the thermostat...More
Absolutely beautiful hotel with gorgeous views of the mountains. Very large facility which includes a large conference center. Even if you do not stay here, do visit. Lots of better shops. Very interesting architecture. Beautiful pool. Rooms are not very large, but that is expected...More
This hotel is gorgeous and steeped in history. They offer a tour of the hotel which we were not able to do, but I regret not making the time to do that. It really is an unusual hotel, it is like a castle. The room...More
Response from banffmanagement2016, Public Relations Manager at Fairmont Banff SpringsResponded yesterday
Thanks for taking the time to leave a review. We're sorry to hear you weren't able to make the tour, but do hope you had time to explore the Castle. Originally built in 1888, there's an abundance of history to soak in everywhere...More
We were there only two nights and didn't need laundry service. Suggest calling the hotel for current pricing or possibly call the Fairmont toll free line. Sure they will help. Beautiful Hotels for sure!