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Hidden Ridge Resort

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Hidden Ridge Resort
Hidden Ridge Resort
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1,979 Reviews from our TripAdvisor Community

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Showing 1,916: English reviews
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Essex, United Kingdom
Reviewed 3 days ago NEWvia mobile

We are a family of 7 and stayed in a prem 2 bed condo with loft plus games room from the 28th March for 15 nights. The condo was more than ample for for our needs with plenty of space for our group and to allow privacy also. We used the sofa bed in the living area for our young...

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Helpful?
Thank leejax
Red Deer, Alberta, Canada
Reviewed 6 days ago NEWvia mobile

Most amazing hot tub views ever. Our little room with a kitchenette was awesome, and the staff were great. A little older than Banff Rocky Mountain Resort but friendly happy staff and generally better.

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Helpful?
Thank David L
Art G, General Manager at Hidden Ridge Resort, responded to this review

David L, we're so happy to read you enjoyed your stay at Hidden Ridge Resort. All the staff work tirelessly to ensure everyone enjoys their stay and I'm happy to see that was indeed the case with your stay. We hope to welcome you back on your next visit to the Banff area.

edmonton
Reviewed 1 week ago via mobile

I just returned home from a 3 night stay in a one bedroom loft suite. My parents booked the room months in advance for Easter weekend. My boyfriend, and our small dog joined them. We had stated in our booking that we would be arriving between 2 and 3. At 3pm we were told check in isn't until 4 and...

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Helpful?
Thank young86
Art G, General Manager at Hidden Ridge Resort, responded to this review

young86, thank you for the time you took to review your stay at Hidden Ridge Resort. Our check in time at the resort is 4pm and we do try to get rooms ready as quickly as possible throughout the day and whenever possible we are able to check people in before 4pm. All of our suites have a fully stocked...

Melbourne, Florida
Reviewed 1 week ago

This was our first trip to Canada, for skiing during Spring Break. Banff and the surrounding area is absolutely breathtaking! We had snow everyday and came back to our condo to relax in the beautiful hot tubs. The best part of our stay was that we were allowed to upgrade from a 1/1 unit to a 3/2 unit (on 4...

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Helpful?
Thank MyNiblet
Art G, General Manager at Hidden Ridge Resort, responded to this review

MyNiblet, thank you for reviewing your stay at Hidden Ridge Resort. We're happy to read you enjoyed your Canadian skiing trip and your stay with us. We're happy to read the staff went above and beyond to make your stay comfortable and we look forward to welcoming you back on your next vacation to the Canadian Rockies.

Nanaimo, Canada
Reviewed 1 week ago

We recently returned to this hotel to find that it had gone downhill. The heating system was broken and the furniture In terrible shape, the wifi didn't work and the sliding doors in disrepair. After 3 calls to maintenance,we gave up and opened all the windows. They did offer to move us to another room but it was late in...

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Helpful?
Thank jennifer1979154935
Art G, General Manager at Hidden Ridge Resort, responded to this review

jennifer1979154935, sorry to read you didn't enjoy your stay with us at Hidden Ridge Resort. Our staff work very hard to ensure everyone enjoys their stay. I apologize that maintenance took too long to address your concerns and I have brought this up with the department managers to ensure this doesn't occur again. We hope you next stay in Banff...

Alberta
Reviewed 2 weeks ago

Stayed one night just to get away from the city. Enjoyed the outdoor pool/hot tub. The staff were great. The room we were assigned could use some updating. The cupboards are coming off, the stove is dated, the fridge shelf was broken, and worst of all -- the hide-a-bed sofa was the absolute worst to sleep on. You had to...

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1Thank lizzzys
Art G, General Manager at Hidden Ridge Resort, responded to this review

lizzzys, we're happy to read you found your suite to be nice, clean and quaint. Our slight isolation from the downtown core of Banff allows many visits by wildlife around the resort. We hope you got some nice pictures of the red fox. Sorry to hear you didn't have a good sleep on the pullout sofa. For your future visits,...

Melbourne, Australia
Reviewed 2 weeks ago via mobile

We're loving our two week stay at Hidden Ridge Resort. The views are lovely, staff very friendly and helpful land great hot tubs overlooking the Banff township, tunnel mountain, and Rockies beyond. Just gorgeous! Fireplace in our room so we make s'mores every evening. The front desk has the necessary supplies! We booked a 2 x queen bed room which...

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Helpful?
Thank OscarMolly
Airdrie, Canada
Reviewed 2 weeks ago

The Hidden Ridge Resort has a great layout and very friendly staff who are extremely accommodating! Chances are very good you will see tons of wildlife including deer throughout the resort! Check in is quick and easy! The front desk staff were accommodating to ensure we had chalets in the same area. We enjoyed the Two bedroom Jacuzzi Condo (which...

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Helpful?
Thank oceanseeker2017
Art G, General Manager at Hidden Ridge Resort, responded to this review

oceanseeker2017, thank you for reviewing your stay at Hidden Ridge Resort. I apologize for the dog food in your one suite; I have discussed this with our housekeeping staff. Our slight isolated area outside the downtown core of Banff allows a peaceful atmosphere to rest and relax in. It is a good spot to see some wildlife as they feed...

Reviewed 2 weeks ago

This hotel was wonderful. We originally planned on camping for 3 days then getting a hotel, but due to a snowstorm, we decided to check-in a day early and the hotel was extremely accommodating! We staying in a lovely little apartment style room with a bedroom, fully kitchen, and living area. It was nothing fancy, but it was perfect to...

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Helpful?
Thank Nathan S
Art G, General Manager at Hidden Ridge Resort, responded to this review

Nathan S, thank you for taking time to review your honeymoon stay at Hidden Ridge Resort. We're so happy to read you enjoyed the facilities and services we provide for our guests. The hot pools are a great place to relax after a full day of exploring the Bow Valley and Banff. We're thrilled to have been a part of...

Melbourne, Victoria, Australia
Reviewed 2 weeks ago

Love love loved this resort!! So worth spending the extra $$. Make sure you jump in the hot tub at sunset as it's the best view of the mountains! Would have been great if we were aloud to take a drink to the hot tub but they were VERY strict about no alcohol which is fair enough. Free tea, coffee...

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Helpful?
1Thank Kate M
Art G, General Manager at Hidden Ridge Resort, responded to this review

Kate M, we're so happy to read you enjoyed your stay. Our outdoor hot pools are a popular amenity amongst our guests. In order for everyone to enjoy them, we don't permit alcohol consumption in or around the pool area, which you've mentioned you understand. We're happy you enjoyed the comfortable beds and the suite you stayed in. We hope...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Tucked away on Tunnel Mountain, Hidden Ridge Resort is quiet and secluded with some of the most spectacular views in Banff and the Canadian Rockies. The modern condos feature wood burning fireplaces, full kitchens and patios or balconies. Take a stroll along one of the many hiking trails around Tunnel Mountain that start outside your door. The tranquil and secluded setting makes it one of Banff's best-kept secrets. Only a mile from downtown area. ... more   less 

Additional Information about Hidden Ridge Resort

Address: 901 Hidden Ridge Way, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $162 - $618 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hidden Ridge Resort 3.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff, Alberta
Hidden Ridge Banff
Hotel Style:
#4 Family Hotel in Banff
#4 Romantic Hotel in Banff
#4 Business Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Hidden Ridge Resort staff and other travellers.
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Questions? Get answers from Hidden Ridge Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't take a dismal basement unit.”
jennifer1979154935, 13 Apr 2017 | Read review
“The three story units are more modern and updated”
lizzzys, 9 Apr 2017 | Read review
“Front desk is often able to give you better rates than found online”
oceanseeker2017, 6 Apr 2017 | Read review
“Get a room on the lower level, you might see a deer :P”
katem61, 5 Apr 2017 | Read review
“Private hot tub”
R389RQnickd, 2 Apr 2017 | Read review
5 of 5