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901 Hidden Ridge Way, Banff, Banff National Park, Alberta T1L 1H8 Canada
Lowest prices for your stay
US$337
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Free cancellation until 22-09-11
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Traveller (1106)
360
Panoramas (18)
Room & Suite (822)
Travel safe during COVID-19
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What you can expect during your stay
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 22-03-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 22-03-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#22 of 34 in Banff
Location
Cleanliness
Service
Value
Tucked away on Tunnel Mountain, Hidden Ridge Resort is quiet and secluded with some of the most spectacular views in Banff and the Canadian Rockies. The modern condos feature wood burning fireplaces, full kitchens and patios or balconies. Take a stroll along one of the many hiking trails around Tunnel Mountain that start outside your door. The tranquil and secluded setting makes it one of Banff's best-kept secrets. Only a mile from downtown area.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Sauna
Vending machine
Bicycle rental
Hiking
Children's playground
Parking
Wifi
Outdoor pool
Skiing
Canoeing offsite
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
BBQ facilities
Baggage storage
Non-smoking hotel
Outdoor furniture
Picnic area
Sun loungers / beach chairs
24-hour check-in
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Dining area
Fireplace
Housekeeping
Private balcony
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Seating area
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Great View
Languages Spoken
English, French
2386Reviews56Q+A100Room tips
Traveller rating
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Popular mentions
Craig S wrote a review May 19
Denver, North Carolina43 contributions26 helpful votes
We’ve stayed here before and we’re happy with experience. The location is great, being in the woods yet 2-3 minutes from downtown! The jacuzzis were clean , but not very hot. My wife likes the fireplaces and candidly the free firewood. As suggestion would be to clean the fireplace chimneys as there is smoke backlash with floot wide open. The sitting area furniture needs an upgrade. The couch is pathetic and kills the idea of sitting in front of a fire! The good news is that I was told they are replacing the couches!!!!! I’d most likely stay here again as long as price point is competitive…
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Date of stay: May 2022Trip type: Travelled
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Claudiady wrote a review Mar. 2022
Birmingham, United Kingdom9 contributions4 helpful votes
My fiancée and I stayed here as a treat and it did not disappoint! A wonderful, quiet location with stunning views. Staff were helpful and friendly and they had board games available which was good fun! The pool was lovely, great way to wake up! My only comments would be the room is a bit outdated but it has so much space and the amenities all work fine so not really an issue for us. Also would be nice to have a blanket for the cold evenings but again not a major problem. We would definitely stay here again and highly recommend. A wonderful place to stay.
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Date of stay: March 2022Trip type: Travelled
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Response from Pippa Beardsley, Guest Services / Front Office at Hidden Ridge Resort
Responded Apr. 3, 2022
Thank you for sharing your feedback! I am glad that you both had a lovely stay and utilized the resort to the fullest! I will be sure to pass on your praise to the team too! I am happy to tell you that we do have some upgrades in the pipeline - we are awaiting new couches and dining room chair upholstery and hope to make more upgrades in the near future. We do always have spare supplies like blankets so next time, please just let the front desk know and we can have one delivered at your convenience. We look forward to seeing you again soon.
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Mak wrote a review Mar. 2022
Toronto, Canada12 contributions1 helpful vote
The room is spacious but the decor is very outdated and smell of mildew. The carpet , fireplace & exhaust fan from the suite kitchen smelled old and hard to breathe. They only clean room once every 3 days. The outdoor spa packed like sardines, there was no Covid restriction. The room amenity is good. The kitchen has everything we need. The appliances though old works. The parking is sufficient with an underground option if you can’t find above ground we always have a space without stress.
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Date of stay: March 2022Trip type: Travelled
1 Helpful vote
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Response from Pippa Beardsley, Guest Services / Front Office at Hidden Ridge Resort
Responded Apr. 3, 2022
Thank you for taking the time to review your stay. I apologize that the room appeared to smell old and appeared outdated. We do have some upgrades to furnishings in the condo coming in the near future to ensure upkeep throughout the property but I will pass on the feedback to housekeeping management so housekeeping can keep alert for any smells or upkeep that needs to occur sooner and more regularly such as tending to the carpets and fans. As our pools are outdoor, we are no longer limited by covid restrictions by the Alberta Health Services but we do monitor the pools regularly to ensure a family friendly atmosphere is maintained. I am glad that overall the room was spacious and functional for all your needs and hope to see you back in the future!
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Dianne C wrote a review Mar. 2022
6 contributions1 helpful vote
+1
First off …service was very good. Front desk very personable and helpful. The guys are the golf carts looked quiet cranky though zipping around. But our room we stayed in is in need of some desperate TLC !!!! Carpets and couch were filthy….kitchen chairs were all peeled up and nasty. Fridge was missing a leg I think cause it wobbled like crazy ! Hood on the stove was all broken and dirty. Light was burnt out above kitchen table, went to go change it out and it was so thick with dust, gave up and sat in the dark instead. But the beds were clean and comfy. Shampoo leaked in the shower and almost slipped until I noticed it and rinsed it away. But the views made up for it !!!! And loved the fireplace !!
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Date of stay: March 2022Trip type: Travelled
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Response from Pippa Beardsley, Guest Services / Front Office at Hidden Ridge Resort
Responded Mar. 27, 2022
Thank you for taking the time to review your recent stay with us. I am delighted that the service and front desk excelled and that you enjoyed the serene setting and fireplace. I would like to apologize for the apparent disrepair in your condo and the cleanliness issues. Had we have known during your stay, we could have immediately rectified these issues or find an alternate room for your comfort and enjoyment. I am happy to inform you that we are in the process of re-upholstering all our dining chairs and have brand new couches arriving for all the condos soon. I would ask if you could please reach out to me directly at pbeardsley@bestofbanff.com, i would appreciate the opportunity to locate your reservation / condo number and ensure these issues do not persist for future guests. I do hope to hear from you soon!
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Rob D wrote a review Mar. 2022
18 contributions
+1
Great property, excellent staff, hot tub has an unbelievable view. Went with a family of four, kitchen was super handy to make breakfasts, lunches for the hill and the odd supper. Lots of BBQ areas as well. We were frequently visited by elk which was super cool. Firewood was plentiful for a relaxing drink in front of the fireplace. Parking was sometimes an adventure but there was always a spot. The staff were very accommodating, very friendly and always a pleasure to deal with. Hot coffee and hot chocolate were both always available in the main lodge. The pools were both clean and very welcoming, as was the sauna. This was the perfect spot for our family vacation. We have already booked for next year and can’t wait to return. Close to town, lots of great restaurants and of course world class skiing! Thanks so much to all the folks at Hidden Ridge who made our family vacation so memorable!
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Date of stay: March 2022Trip type: Travelled
Room Tip: I would recommend getting groceries prior to arriving in the park. Likely much cheaper in Calgary.
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Response from Pippa Beardsley, Guest Services / Front Office at Hidden Ridge Resort
Responded Mar. 22, 2022
Thank you so much for taking the time to share your awesome experience of our resort! I am delighted to hear that you and your family had a wonderful stay, got introduced to the wildlife and will be returning to us next year. We are glad you got to utilize the fireplace and enjoy all the amenities on offer. We look forward to welcoming you back next year and making your next stay as enjoyable as this one!
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PRICE RANGE
US$155 - US$485 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hidden ridge hotel banff, hidden ridge resort banff, hidden ridge banff
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkBanff
NUMBER OF ROOMS
107
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Frequently Asked Questions about Hidden Ridge Resort
Which popular attractions are close to Hidden Ridge Resort?
Nearby attractions include Douglas Fir Resort Waterslides & Pools (0.8 km), Banff Pole Dance (0.9 km), and The Storm Cellar (0.3 km).
What are some of the property amenities at Hidden Ridge Resort?
Some of the more popular amenities offered include free wifi, free parking, and a hot tub.
Which room amenities are available at Hidden Ridge Resort?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Hidden Ridge Resort?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Hidden Ridge Resort?
Yes, free parking is available to guests.
What are some restaurants close to Hidden Ridge Resort?
Conveniently located restaurants include The Keg Steakhouse + Bar - Banff Caribou, The Prow, and Patrinos Banff.
Are there opportunities to exercise at Hidden Ridge Resort?
Yes, guests have access to an outdoor pool and a sauna during their stay.
Does Hidden Ridge Resort have an airport shuttle?
Yes, Hidden Ridge Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hidden Ridge Resort?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Hidden Ridge Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hidden Ridge Resort?
The staff speaks multiple languages, including English and French.