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Hidden Ridge Resort

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Hidden Ridge Resort
Hidden Ridge Resort
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1,956 Reviews from our TripAdvisor Community

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There are newer reviews for Hidden Ridge Resort
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Showing 1,893: English reviews
Boston, Massachusetts
Reviewed 3 September 2014

Our 1 bedroom loft had a bedroom for my husband and I and two beds in an upstairs loft area for our children. While the bathrooms were small and outdated and the tub a bit slow on the drain, everything else here was superb. We had a very useable kitchen with all the cooking utensils we needed, a fireplace to...

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2Thank FrozenMe
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review

Thanks for your great review. We appreciate your kind words and we are thrilled that you and your family enjoyed your stay. We specialize in family stays at the resort and we are happy to have been able to serve you.

Adelaide, Australia
Reviewed 2 September 2014

excellent value for money, location and facilities. Spacious rooms with good lighting and great outdoor areas. walking trailsl all around with lovely views. We loved the real fireplace on the cold rainy day we stayed there.

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1Thank Martina049
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review

Thanks for the review. We are happy you enjoyed your stay (even though it was poor weather). How about a white Christmas in Banff some day?

Reviewed 2 September 2014

Had a very pleasent stay at the Hidden Ridge Resort in Bannf. They handled everything well. Can recommend this facility highly. It is a very pleasent atmosphere with quite a few guest amenities. Outdoor barbeques, in room fireplace with plenty of firewood,etc.

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Thank saylorbuz
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review

Thanks for the review and we are glad you enjoyed your stay. Thank you for complimenting the management as well. We work hard to provide exceptional guest experiences and we are happy to be recognized as being efficient.

Reviewed 1 September 2014

Just got home from our long weekend trip to Banff. We stayed at the Hidden Ridge for the second time this year and it was an unbelievable time. We had stayed there back on May long weekend and had the best time ever. Our room was one above the lobby with an unbeatable view (504) and private hot tub on...

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1Thank RoAnd88
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review

Thanks again for the great review. Although we may not be able to guarantee champagne and strawberries for every stay, we'll be sure to guarantee you the best stay we can!

Essen, Antwerpen, Belgium
Reviewed 30 August 2014

We (a family of 4) stayed here for 5 nights in a two bedroom with loft condo, an upgrade after some issues with our initial booking which required us to spend our first night at the sister property Tunnel Mountain resort. The accommodation was very spacious and nice and our kids (14y and 11y) especially enjoyed the pool. We rented...

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1Thank Johan R
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review

Thank you for the great review and thank you for your understanding regarding the simple input error which led to your unexpected relocation to the hotel next door. I apologize for this rare mistake but very happy you were flexible and appreciated our efforts. We hope to have the opportunity to welcome you back again - with a seamless stay.

Drogheda, Ireland
Reviewed 27 August 2014

We are a family of 4, stayed here for 3 nights. Good location, good accommodation, friendly & helpful staff and not too expensive. Would suggest a/c is upgraded in the condos, curtain blinds definitely required for top floor window and wi-fi signal could have been better/more consistent - other than that all good. Would definitely stay here again.

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1Thank 212Stag
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review

Thanks for the review. We look forward to welcoming you next time.

Reviewed 27 August 2014

Great location, quiet during the week but busy at weekends. Just a short drive to the main centre of Banff. Resort staff are very helpful. Free WiFi, well equipped kitchen. Outdoor hot tub has a great view! Will stay here again.

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Thank Gubble F
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review

Thanks for the review. We are happy you enjoyed your stay and our secluded location up on Hidden Ridge.

Melbourne, Australia
Reviewed 26 August 2014

We stayed 6 nights here, after 3 nights without sleep because of terrible mattress and airless bedroom we were moved to another apartment. We had 1 reasonable night's sleep and then a young family moved in upstairs. There is little soundproofing between storeys and the kids were running and banging about from 4am! We won't be back.

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1Thank aussie1955
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review

Thank you for bringing your issues to our attention and being flexible with a room move. We are terribly sorry you ultimately had a poor stay at the resort. We wish we could have provided you with a comfortable sleep every night. We recognize that rest, comfort and sleep is a crucial component to the quality of one's stay and...

Toronto, Canada
Reviewed 25 August 2014

We visited Banff 10 years ago and stayed at Hidden Ridge Resort. It was lovely then and even better now. There have been major changes but it is still a great place to stay. We stayed in one of the older chalets with 1 bedroom and loft, & Kitchen. The beds are great, there are 3 tvs (which if all...

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Thank Sharonbee3
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review

Thanks you for the great review and thank you for returning after ten years. The property has changed dramatically since then and nobody used Trip Advisor! We'd be happy to welcome you back, hopefully before 2024. One of the reasons parking is unassigned is that the units in the middle of the property would need to have their stalls assigned...

Netanya, Israel
Reviewed 25 August 2014

Good location for traveling Canadian Rockies & Banff area, able to quickly drive to Stores and restaurants. Comfort & nice resort, Free WiFi , bed was comfortable, kitchen was fully equipped for cooking. Resort staff were friendly and very helpful.

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Thank Itzik-t
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review

Thank you for the review and we are thrilled you had a comfortable stay.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Tucked away on Tunnel Mountain, Hidden Ridge Resort is quiet and secluded with some of the most spectacular views in Banff and the Canadian Rockies. The modern condos feature wood burning fireplaces, full kitchens and patios or balconies. Take a stroll along one of the many hiking trails around Tunnel Mountain that start outside your door. The tranquil and secluded setting makes it one of Banff's best-kept secrets. Only a mile from downtown area. ... more   less 

Additional Information about Hidden Ridge Resort

Address: 901 Hidden Ridge Way, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $162 - $639 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hidden Ridge Resort 3.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff, Alberta
Hidden Ridge Banff
Hotel Style:
#4 Family Hotel in Banff
#4 Business Hotel in Banff
#4 Romantic Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Hidden Ridge Resort staff and other travellers.
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Questions? Get answers from Hidden Ridge Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a upper condo for more quiet”
 of 5 bubbles moveinon, 16 Mar 2017 | Read review
“Electrical outlets didn't work on one side of kitchen. Had to remove microwave to get it to work. Staff did come in to repair electrical but did not replace microwave in slot over sink. Called to have this done and was told "right away." Three days later it still never happened.”
 of 5 bubbles kevinpH1212JD, 12 Mar 2017 | Read review
“The lower rooms dont have much sound proofing from the floor above. Be prepared for it to be a little smokey from the use of the open fires!! ”
 of 5 bubbles serrenec, 10 Mar 2017 | Read review
“Ask about their newer accommodations”
 of 5 bubbles csC7190LR, 10 Mar 2017 | Read review
“The hot tub can get noisy at the weekend, so request a room further away.”
 of 5 bubbles brendonb778, 10 Feb 2017 | Read review
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