Banff Caribou Lodge & Spa

4.0

Location

Cleanliness

Service

Value

The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay.

Full view

Property amenities

Restaurant

Free Parking

Room Service

Fitness Centre with Gym / Workout Room

Free High Speed Internet (WiFi)

Bar/Lounge

Wheelchair Access

Spa

Shuttle Bus Service

Dry Cleaning

Meeting Rooms

Hot Tub

Business Centre with Internet Access

Laundry Service

Concierge

Multilingual Staff

Self-Serve Laundry

Conference Facilities

Non-Smoking Hotel

Heated pool

Indoor pool

Babysitting

Room features

Suites

Non-Smoking Rooms

Family Rooms

Good to know

HOTEL STYLE

Quiet

Safe

HOTEL CLASS

Full view

Contact

521 Banff Avenue Box 1070, Banff, Banff National Park, Alberta T1L 1H8 Canada

Getting there

Calgary Intl Airport109 km

See all nearby hotels

Nearby restaurants

Block Kitchen and Bar

The Bear Street Tavern

14 minBar

See all nearby restaurants

Nearby attractions

Tunnel Mountain Trail

12 minHiking Trails

Eureka Banff Escape Room Adventures

14 minEscape Games

Whyte Museum of the Canadian Rockies

17 minSpeciality Museums

Banff Avenue

14 minHistoric Walking Areas

See all nearby attractions

2,281Reviews

890Photos

39Q+A

100Room tips

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Comfortable and Clean

Had a great stay, nice and quiet and super friendly staff. Close proximity to all downtown, but you get a free bus pass when staying at the hotel if you dont want to walk!! The housekeeping staff was amazing and efficient! Would stay here again no question!

Date of stay: November 2018

Gets the job done

Nice enough hotel (stayed her 24 years ago with the same friend as well). Rooms meet all the basic needs. Heated parking is nice. Coordination with Adventure Sports for ski rental drop off and pick up is nice.
It’s about 15 mins to walk to town which can be a little daunting in …

Date of stay: December 2018

Front Desk Help

I never write reviews but I must on this occasion. Every year for 4 years now my best friend and I take our daughters to Banff for a girls weekend and this year we stayed at the Caribou lodge. We usually stay in a double queen standard room, but on arrival the front desk clerk by…

Date of stay: December 2018

Average hotel

The room was big enough and the beds were comfortable. Lots of scratches on the walls and furniture. A deep clean highly recommended, too. The bathroom was pretty icky. The hair dryer full of fuzzies, black long hair behind the door, and the light switch I didn't even want to t…

Date of stay: November 2018

Nice hotel for the price

This hotel is nice for the price. Staff were very friendly and helpful in getting us the information we needed to get anywhere we wanted to go.

The room was clean but it was a little on the small side which isn't a huge deal if you don't plan on spending a huge amount of time ha…

Date of stay: November 2018

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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas

Professional photo exclusively commissioned by TripAdvisorBanff Caribou Lodge & Spa

The Two Queens at the Banff Caribou Lodge & Spa

Professional photo exclusively commissioned by TripAdvisorBanff Caribou Lodge & Spa

The King Room at the Banff Caribou Lodge & Spa

Photo provided by managementBanff Caribou Lodge & Spa

Superior King Room

Bed Side Table

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Hi there! Looking at your hotel for next week.Do you have any rooms available Oct 7-14? Quiet area . Any views of mountain? Room rate? Thank you, Debbie

Dear Debbie D, Thank you for your question. For rates and availability it is best to contact our Reservations Team - you can find our contact details on our website banffcariboulodge. You can also check availability online. Rates depend on your travel dates, as well as the number of people you are travelling with and the room type you would like to stay in. For a room with a view you are probably looking at one of our Superior Rooms or Loft Suites. Warm Regards, Team Banff Caribou Lodge & Spa

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Will we need to purchase the pass to enter the national park while staying in this hotel? If so, do we get those once we get there, or in advance?

To answer your second question - Yes the Banff Caribou Lodge & Spa is located in Banff National Park.

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I booked a 4 night stay there for March 2019 earlier today. Can I expect a charge to my card in the next few days for the full amount, or will I pay upon check in? I just need to make sure my funds are in the correct account. Thanks! Rebekah Gratehouse

Dear MeiMei1212, Thank you for your question. If you booked directly through us, we took a credit card at time of booking to hold the reservation for you. Upon check in we will take a credit card for a pre-authorization, this is a hold on your credit card for any incidentals, room charges and serves as a damage deposit. At check out, you can leave the balance on the credit card or pay differently. You can always contact us if you have any other questions. Kind Regards, Team Banff Caribou Lodge & Spa

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Hi, we have booked to stay here for a week and have paid for the same via a holiday company. Even though we have paid, when we book in will you need to hold a deposit on a bank card. if so, how much? Many thanks

Dear Njj18feb, Thank you for your message. Upon check in we will take a credit card for a pre-authorization, this is a hold on your credit card for any incidentals, room charges and serves as a damage deposit. When you have already paid for the room charges, it is for the amount of $50 p.n. At check out, if there are any extra charges, you can leave it on the credit card or pay differently. Holds on a credit card automatically get released from our end when checking out. Authorization holds may last as long as 30 days, depending on the issuing bank. If you have questions about this we advise you to contact your credit card company to check what their bank’s policy is in regards to pre-authorizations. You can always contact us if you have any other questions. Kind Regards, Team Banff Caribou Lodge & Spa

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Is the standard room with 1 bed or 2 beds? I need a room with 2 beds.

Dear Melissa A, Thank you for your question. Our Standard Rooms feature either a king bed, two queens or two double beds. If you have an existing reservation, please contact us directly so we can confirm the bedding configuration you booked for. Kind Regards, Team Banff Caribou Lodge & Spa

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