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Banff Caribou Lodge & Spa

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521 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$121
US$102
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Free cancellation until 21-10-27
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Booking.comUS$102
TraveluroUS$121
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (678)
360
Panoramas (9)
Room & Suite (363)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 20-12-12 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-12-12 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#23 of 34 hotels in Banff
Location
Cleanliness
Service
Value
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Hiking
Children's playground
Car park
Wifi
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Restaurant
Breakfast available
Happy hour
Vending machine
Skiing
Canoeing offsite
Car hire
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
Full body massage
Massage
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Housekeeping
Room service
Safe
Telephone
Coffee / tea maker
Flatscreen TV
Bath / shower
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, French, Japanese
2474Reviews46Q+A100Room tips
Traveller rating
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Popular mentions
jaylene3131@gmail.com wrote a review Feb. 2021
Banff, Canada
Im sad to write this review, with the fact I lived here, did the same work, and the I was so excited to bring my daughters here to show them part of moms past. Literally only to be unbelievably, disappointed!!! The staff are rude, glare at you, huddle in packs and stare, disrespect to any situation. I’m disgusted at this facility in generally. My rooms alone cost me $1000.00 and I still have 2 nights, I hate I have to be here, it’s completely put a damper on our vacation. I would never ever come back. The restaurant “the keg “ screws your order every second time,make there own rules on food, don’t know there own menu,all at the low cost of 18% gratuity. once again I WOULD NEVER EVER COME BACK, !! I myself have been in hospitality for 25, never would I treat any client,
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Date of stay: February 2021
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Sam B wrote a review Jan. 2021
This was definitely the smallest hotel room I’ve ever stayed in. Even though much of the hotel was available somehow I got stuck in a tiny room with a slanted roof and a postage stamp sized window. I was too tired to complain when I first arrived. Lesson learned! Also disappointing is the regular room rates even though there’s no servicing for rooms, hot tubs, or other facilities. I understand COVID limitations but there should be a price offset. With all the choices available in Banff stay elsewhere.
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Date of stay: January 2021
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Tania wrote a review Jan. 2021
Kingston, Canada
Nice walk Into the town. Right on main drag Close to shopping and lots of restaurants. Lodge was nice. Indoor parking. Keg was on-site. Spa on site as well. Friendly staff. Wkll be back and Would stay again thanks
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Date of stay: January 2021
3 Helpful votes
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Tara T wrote a review Dec. 2020
Edmonton, Canada
Unfortunately, I would have been writing a very different review had it not been for Mike/Mark at the Front Desk and Jaycee both were Supervisor/Managers on the day of checkout. Mark lies to his customers and Jaycee shames them for getting a good deal on a third party app.
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Date of stay: December 2020
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Rob B wrote a review Dec. 2020
Edmonton, Canada
We stayed at this hotel in November for 3 days and couldn’t wait to leave. The smell of wood burning smoke from the main floor fireplace is strong throughout the hotel. By the end of our stay my nose was burning and eyes were sore from the smell of smoke in our room. It was all through the hallways as well. We tried putting a towel at the bottom of the door to our room but it made little difference as I’m sure it also came in through the vents. We complained but it fell on deaf ears. I can’t imagine how anyone allergic to smoke would fare if they stayed here. We will not be back.
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Date of stay: November 2020
1 Helpful vote
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PRICE RANGE
US$108 - US$257 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
banff caribou hotel banff, banff caribou lodge and spa, caribou banff, caribou lodge banff
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkBanff
NUMBER OF ROOMS
190
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