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Banff Caribou Lodge & Spa

521 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (678)
Panoramas (9)
Room & Suite (363)
Travel safe during COVID-19
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What you can expect during your stay
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 20-12-12 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-12-12 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#23 of 34 hotels in Banff
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Children's playground
Car park
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Breakfast available
Happy hour
Vending machine
Canoeing offsite
Car hire
Business Centre with Internet Access
Conference facilities
Meeting rooms
Full body massage
Baggage storage
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
Languages Spoken
English, French, Japanese
2474Reviews46Q+A100Room tips
Traveller rating
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Popular mentions
Sonya H wrote a review Apr. 2021
Hamilton, Canada1 contribution
We were a ski group of 20 staying at the Caribou for 7 nights All Covid precautions were taken. Unfortunately I was not able to get a reservation to enjoy the hot tub or a Spa treatment. But was able to enjoy a spa massage at the Moose hotel's spa which is a sistor spa of the Caribou. We had no housekeeping during our stay due to Covid restrictions but they were able to accommodate us with extra towels, toilet paper, etc if needed. We had assortment of delicious plated breakfasts that were included daily and were served quickly. A big Thank You to Trudy, the Keg's Manager that accommodated our ski group quickly in the morning so we could get on the first shuttle to our ski destinations (Sunshine or Lake Louise). Our rooms were fine with comfortable beds, good pillows but
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Date of stay: March 2021
Mark K wrote a review Apr. 2021
Edmonton, Canada239 contributions86 helpful votes
Our checkin was so very long. Like 1 hour wait to get a room. We even got in trouble from the Banff Police as they didn't want us blocking the road. Under COVID policies thigh might be necessary to only check in late at 4pm because of the deep cleaning, but maybe it could alleviate the long lines by opening the checking earlier as rooms come available. OR allow people to check-in and then go to the town and come back later. Just an idea. Nice place tho, Banff is always magical to stay in! We will come back here!
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Date of stay: April 2021
2 Helpful votes
Amina H wrote a review Apr. 2021
25 contributions23 helpful votes
Booked this hotel for our last min trip to Banff. They don't let you check in before 4 pm. But once you are in the wait is worth it. The rooms are basic but very clean and very comfortable. We enjoyed our stay and will definitely return.
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Date of stay: April 2021
Car wrote a review Apr. 2021
1 contribution
Rooms were very small. Family of three in a room for 4 people and it was cramped. Only had enough towels for one person. Cleanliness was obviously not a concern as the room was filthy. Wiped off multiple things with the limited bathroom towels we had and they were black with filth. So gross. Bathroom had some type of something sprayed on the floor and the walls. Dust covered everything horizontal. The room also had a gross smell. Probably from all the dogs all over the hotel. We are a dog friendly family and so many ill behaved dogs in the hotel. The Keg should be rebranded as this hotel Keg puts the name to shame. Dinner was mediocre. Drinks were meh. Breakfast was atrocious. Manager ever recooked eggs “properly” and they were still terrible. Please spend your money anywhere
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Date of stay: March 2021
Jenilee C wrote a review Mar. 2021
Edmonton, Canada156 contributions17 helpful votes
The rate was perfect! Couldn’t pass it up for the location, having a pool and being animal friendly. It was 10min leisurely walk from hotel to main Banff area. Rooms are nice/basic. We had an inside view - no complaints. Was really handy to have a portable fan in the room as we like to sleep in cooler temps and the white noise is as nice. Staff were very friendly. Booking pool spots was easy, line up at front desk at 7am for each day. Pool is appropriately named as a Hot Pool...the temp is hot.
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Date of stay: March 2021
US$108 - US$257 (Based on Average Rates for a Standard Room)
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CanadaAlbertaCanadian RockiesBanff National ParkBanff
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