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Banff Caribou Lodge & Spa

2,121 reviews
#15 of 33 Hotels in Banff
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Traveller (510)
Room & Suite (298)
Dining (79)
Overview
  • Excellent36%
  • Very good43%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
“keg restaurant”(299 reviews)
“free bus pass”(88 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Heated pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Rooms
Mar. 5Mar. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,121)Write a Review
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All reviewskeg restaurantfree bus passrocky mountaineerlovely hotelunderground parkingsuperior roomfree roamski bus stopsten minute walksteam roomlog firereception arealarge hot tubwalk into townski lockersbuffet breakfastlocal bus
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771 - 775 of 2,002 reviews
Reviewed 27 February 2015

My wife and I stayed here as part of our honeymoon and this hotel made Banff a really special part of our trip. We were upgraded to one of the suites which had a beautiful hot tub overlooking Banff and were greeted with a bottle...More

Thank Bennycatters
Reviewed 23 February 2015 via mobile

My fiancé and I stayed at this hotel this past weekend. The staff was friendly but our room was disgusting. The room smelt stale and musky, the duvet cover was full of someone's hair, the toilet ran, the shower backed up and didn't drain properly...More

Thank SCampbell22
Response from CaribouFOM, Front Office Manager at Banff Caribou Lodge & SpaResponded 26 February 2015

Thank you for your comment and please allow me to apologize for not meeting your expectation. The cleanliness and maintenance issues mentioned are quite unusual and we take these type of comments very seriously. I have sent you a private message in hope to gather...More

Reviewed 23 February 2015

Banff is a great town, but I would honestly look elsewhere for a hotel. Everyone was friendly, but our room was over the garage and by the front door. Everyone coming back at 2am was loud...when I mentioned it to the front desk in the...More

1  Thank travelfam2005
Reviewed 22 February 2015

We have recently celebrated our Silver Wedding Anniversary in the Canadian Rockies, accompanied by our daughter and son-in law and, prior to returning to the place where we were married, (Emerald Lake Lodge), we had a couple of days in Banff. We chose the Caribou...More

2  Thank GB47
Reviewed 19 February 2015

We stayed two nights, nice warm feeling as you walk into the lobby as you see a big wood burning fireplace burning and you can smell that fireplace smell, nice sized rooms , little caribou horns everywhere, hot pool is really nice and large,really liked...More

1  Thank Nanaimowill
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About
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$94 - US$344 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Banff
#7 Business Hotel in Banff
#10 Family Hotel in Banff
#10 Romantic Hotel in Banff
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$94 - US$344 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Banff
#7 Business Hotel in Banff
#10 Family Hotel in Banff
#10 Romantic Hotel in Banff
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (510)
Room & Suite (298)
Dining (79)
Pool & Beach (34)
Amenities (70)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
MeiMei1212
15 February 2018|
AnswerShow all 6 answers
Response from Banff_LodgingCompany | Property representative |
Dear MeiMei1212, Thank you for your question. If you booked directly through us, we took a credit card at time of booking to hold the reservation for you. Upon check in we will take a credit card for a pre-authorization... More
0
Votes
Njj18feb
30 January 2018|
AnswerShow all 4 answers
Response from Banff_LodgingCompany | Property representative |
Dear Njj18feb, Thank you for your message. Upon check in we will take a credit card for a pre-authorization, this is a hold on your credit card for any incidentals, room charges and serves as a damage deposit. When you have... More
0
Votes
Melissa A
13 September 2017|
AnswerShow all 4 answers
Response from Banff_LodgingCompany | Property representative |
Dear Melissa A, Thank you for your question. Our Standard Rooms feature either a king bed, two queens or two double beds. If you have an existing reservation, please contact us directly so we can confirm the bedding... More
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Room Tips
"Ask if you want room on front, but not an issue,"
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"Parking garage is 6'3" so check your vehicle height."
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"The rooms in the back are quieter but they are also smaller."
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"room with mountain view"
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