The Rundlestone Lodge
537 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8 Canada
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#18 of 33 hotels in Banff
Location
Cleanliness
Service
Value
Travellers' Choice
Conveniently located on Banff Avenue only minutes from Downtown Banff, The Rundlestone Lodge offers a host of amenities including complimentary wireless, a fitness centre, whirlpool, swimming pool, conference facilities, and Patrinos Family Restaurant.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Hiking
Skiing
Kids stay free
Wifi
Indoor pool
Pool / beach towels
Restaurant
Vending machine
Canoeing offsite
Books, DVDs, music for children
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Iron
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Green
Languages Spoken
English
Location
68Somewhat walkable
Grade: 68 out of 100
10Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
537 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8 Canada
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Room was fairly large and the bedding was soft and nice. There is no microwave in the room so you need to go the front desk if you need to warm up food. Internet was fine in the daytime but super slow at night when the hotel is busier. LOVELY pool area with warm pool water and a larger hot tub.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lika S, Guest Services / Front Office at The Rundlestone Lodge
Responded Apr 9, 2023
Thank you for your review, Jody. We are so pleased you enjoyed your stay and made use of our amenities, and we hope you join us soon for the next relaxing getaway!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So pleased with our one night stay at Rundlestone Lodge. We stayed in a standard room with two queen beds and it was spacious, clean, quiet and the beds were very comfortable. We loved the pool and hottub. It really was quite classy for a very reasonable price. We received a 20% discount at a local restaurant, which we took advantage of. The lodge is several blocks from the centre of town, a nice walk to and from shops and places to eat. Free underground parking was a bonus. Complementary coffee in the reception area - nice touch. I would definitely recommend this hotel.
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Date of stay: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lika S, Guest Services / Front Office at The Rundlestone Lodge
Responded Apr 6, 2023
Thank you for taking the time to leave your feedback! We are thrilled to know that you are recommending our lodge, and are proud to have delivered great service to you. We hope that you will be traveling to Banff in the future, and that you will choose us again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We chose this hotel because we needed two rooms and close to the downtown. This hotel did not disappoint. It is an older hotel ( like most in Banff) but it was very well kept, the rooms were spacious and clean, the lobby was very cozy with the fireplace going all the time. Special THANK YOU to the front desk workers - especially to Viktoriia. She was very polite and helpful, was always ready to assist us and her friendly personality made our stay very pleasant. Another BIG thank you goes to Ken and Sophie! Thank you for restaurant suggestions! Free underground parking was a nice surprise. The hotel restaurant was closed, we went to the KEG next door instead for breakfast.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Lika S, Guest Services / Front Office at The Rundlestone Lodge
Responded Mar 24, 2023
Thank you very much for choosing to stay at Rundlestone. We have shared your compliments with Vika, Sophie, Ken and Housekeeping team. We are thrilled to see a feedback like yours! We hope that we will have an opportunity to welcome you back next time you are in Banff!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We chose this lodge for a decent price, indoor pool, hottub and gym. We're currently on our 2nd day of 4 nights/5 days at the Rundlestone Lodge. Our 1st night in room 328 (3rd floor standard room) was nice with a mountain view. It was also along the hallway with a view overlooking the pool but not a room on the pool wall side (which would be awful as we could see into those peoples rooms). We were happy until our heat stopped working at 4am (I know this because it woke me up cutting in and out while making whistling/squealing noises) but when it stopped I fell back asleep as it was warm. When we woke up freezing at 7am I realized that the noises were the furnace or room fans breaking. It's -35 outside. We told the front desk at 7am that we had no heat. The lady at the front desk…
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lika S, Guest Services / Front Office at The Rundlestone Lodge
Responded Mar 17, 2023
Dear hardworkingbeauty, Thank you for your honest review. We of course take your feedback to heart. We are deeply sorry that your room experience fell short. We wee trying to locate your reservation, but unfortunately, we do not have enough information to find you in our system. Please reach out to the Front Desk should you wish to discuss your feedback in more detail.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for 3 nights in a top floor suite which supposedly included a kitchen which we paid extra for. Love the setup, decor and loft and so did our boys but calling the kitchen a kitchen is a big stretch. Microwave was way smaller than we expected, couldn’t even get a bacon tray in there to make breakfast. Mini fridge was big enough but was not cold so we turned it up alittle then it started freezing stuff which was annoying. Doesn’t have a stove but burner plates, front one was broken so that wasn’t of much use. Used the back one but there was no fan so the smoke just stayed in the room. Tried to open the window and the arm to retract it broke off so we couldn’t close it. Lucky maintenance came up right away to repair it. Tried to use the toaster even though we were told…
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lika S, Guest Services / Front Office at The Rundlestone Lodge
Responded Mar 17, 2023
Dear 394gregoryd, Thank you for your honest feedback. We are truly sorry for any service shortfall. Please know that we will take your feedback to our team constructively. We are happy to learn that you have loved the rooms and the set up, and hope in the future to welcome you back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the Rundlestone Lodge for 4 nights. We met and interacted with different staff and they were all amazing, professional and very personable. The rooms are clean and spacious. The pool and hot tub are very nice. There was no operating restaurant on site but many choices in walking distance. The temperature in the room was comfortable.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lika S, Guest Services / Front Office at The Rundlestone Lodge
Responded Feb 10, 2023
Dear Sherileed2016, Thank you for choosing the Rundlestone during your visit to Banff! We are extremely happy to learn that you had a pleasant stay at the lodge, and hope to welcome you back nest time you travel to the Rockies!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tired and noisy. rude cold staff at check in. heater was really loud and kicked in and out all night. plus was really hot showers in old dated bathrooms and good wifi. had to ask for cleaning and location is good close to main town but a decent walk in the cold winter days.
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lika S, Guest Services / Front Office at The Rundlestone Lodge
Responded Jan 28, 2023
Dear Hunglow, Thank you for your review! We are extremely upset to find out that your stay was not up to your standard. I have no access to your details from this site, but if you wish to discuss the stay in more detail, do not hesitate to reach out! I hope you have a great day,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a bit of a mix up at this hotel recently - however, Mike (the manager) reached out directly and we had an excellent chat. He apologized for how things were handled and not put through the proper channels. I am extremely happy and satisfied with how it was handled in the end. We will definitely stay here again. Thank you Mike!
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Michael Hall, General Manager at The Rundlestone Lodge
Responded Dec 16, 2022
Hi Chris, Thanks very much for your kind words. It was lovely chatting with you and I'm glad we got everything resolved in the end. Looking forward to meeting you in person on your next trip to Banff! All the best, Mike
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent place to stay, close to bus stops, Rundlestone provided us with bus passes. The room was spacious and had a nice sitting area as well. The restaurant/bar was really nice and the food was excellent. The staff was super friendly and extremely helpful, they book a couple of sightseeing trips for us. The only drawback was it was a walk to downtown ( little over 3/4 of a mile) but it was an easy walk and enjoyable to do every once in a while
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lika S, Guest Services / Front Office at The Rundlestone Lodge
Responded Dec 10, 2022
We’re so glad you enjoyed your time at Rundlestone and made good use of the complimentary bus passes! Our team are so pleased they could help enhance your stay! We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I come here traditionally in November for a couple of nights. The front staff are so helpful and accommodating (thank you Ken). It's great to have underground parking, especially this year when the Sunday weather was frightful! The balconies are nice, to take photos on. We were a little disappointed that Patrinos pulled out but when the hotel makes more rooms, we'll be chuffed! It gave us a chance to try the Bear Street Tavern which we loved. If you order delivery from El Toros, be aware that they don't actually do the delivery so the company who does charges a fee. Food was so-so. As far as the Rundlestone Lodge, we highly recommend!!!
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lika S, Guest Services / Front Office at The Rundlestone Lodge
Responded Dec 10, 2022
Dear Linda, We’re so please that you enjoyed our facilities and our team are thrilled that they could help make your experience at Rundlestone so great! Thank you for your continuous support! It is unfortunate that the restaurant is now closed, but we are very excited for the future! We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$115 - US$303 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rundlestone hotel banff
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkBanff
NUMBER OF ROOMS
98
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