The Rundlestone Lodge
537 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8 Canada
Lowest prices for your stay
US$105
Free cancellation until 23-03-30
No prepayment needed
US$105
Free cancellation until 23-03-30
No prepayment needed
US$105
US$86
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Hotels.comUS$105
TravelocityUS$105
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About
#14 of 34 hotels in Banff
Location
Cleanliness
Service
Value
Conveniently located on Banff Avenue only minutes from Downtown Banff, The Rundlestone Lodge offers a host of amenities including complimentary wireless, a fitness centre, whirlpool, swimming pool, conference facilities, and Patrinos Family Restaurant.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Hiking
Skiing
Kids stay free
Wifi
Indoor pool
Pool / beach towels
Restaurant
Vending machine
Canoeing offsite
Books, DVDs, music for children
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Iron
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English
Location
67Somewhat walkable
Grade: 67 out of 100
18Restaurantswithin 1 km
8Attractionswithin 1 km
Contact
537 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8 Canada
Getting there
Rental CarsSee all Banff car hire
1451Reviews25Q+A100Room tips
Reviews
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Most Recent
We stayed at this hotel and in the beginning we were pleased with our stay until we lost our keys and had to search the room. We found garbage along the board under our bed and a previous guests panties in between there headboard and the mattress. I brought it up to the front desk and they told me a manager will be contacting me which never happened. I was offered no compensation for our disgusting find. I would not recommend this hotel.
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Date of stay: March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Amelie Plouffe, Guest Services / Front Office at The Rundlestone Lodge
Responded May 6, 2021
Dear Tracy, Once again we are very sorry about this incident. However, the management team had no chance to meet you in person before your departure. A discount and apologies have been given after your departure since we didn't see you in person. Please don't hesitate to contact me if you wanted to discuss further or haven't seen the refund on your card. Warm regards, Amelie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in the family suite for two nights and were happy with everything! My husband and I, from Innisfail, have stayed at this hotel many times over the years but this is the first time in the family suite which had two bedrooms, two balconies and a great view of the mountains. The front desk people were fantastic, giving help and advice before and during our stay. Ken, Goodge, Demi & Mykayla were very accommodating. Patrinos, the restaurant downstairs, provided room service both nights for dinner......their pizza is incredible! We highly recommend the Rundlestone Lodge. Cheers, Linda & Rae
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Date of stay: November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Amelie Plouffe, Guest Services / Front Office at The Rundlestone Lodge
Responded Jan. 6, 2021
Good day Linda, Thank you very much for those beautiful words, I will make sure to pass our praise to our team and to Patrinos as well. We are so happy that you experienced the comfort of our family suite. It's always a pleasure seeing you and we are looking forward to your next stay with us. Warm regards, Amelie P.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was pleasantly surprised by the Rundlestone Lodge, the hotel, rooms, and pool area were very clean, comfortable bed, very friendly and helpful staff both in the hotel and restaurant. The underground parking is not good for trucks, even though it says the height is 6'4", when you get down there it decreases to 6'1" and you can't turn around so you have to back the entire way out if it's full. But there is lots of parking around back and entrances that are easily accessible. Breakfast at the restaurant was delicious, and they whipped up a last minute birthday dessert as well. I've read a lot of reviews where people complained that rooms were not being cleaned but we just asked them to provide housekeeping services and it was not an issue. Would definitely stay here again.
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Date of stay: November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Amelie Plouffe, Guest Services / Front Office at The Rundlestone Lodge
Responded Jan. 6, 2021
Thank you very much for sharing your experience with us. As you have mentioned our housekeeping service is available only upon request as per covid time. We are trying to avoid all unnecessary contact for the wellbeing of everyone, however we are please to offer the service when needed. It's true that some area of our parkade is lower then 6 foot 4 but those section are indicated and like mention alternative parking is available for larger vehicles. I will make sure to pass along your review to the restaurant Patrinos. We are looking forward seeing you again on your next stay in beautiful Banff. Warm regards, Amelie P.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had two awesome rooms on the front with balcony's. The staff are extremely friendly and able to answer all our questions. The Hotel is clean and very strict on Covid protection. We would certainly come again.
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Date of stay: November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Amelie Plouffe, Guest Services / Front Office at The Rundlestone Lodge
Responded Jan. 6, 2021
Dear Dave, We are so happy to hear that you felt safe in this current difficult time. We do our best to protect our employee, guest and community. It was a pleasure having you here and we are looking forward seeing you again. Warm regards, Amelie P.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We came back to Banff and stayed at the Rundlestone Lodge and had a great stay! The hotel was very clean, the staff very attentive and the room was perfect! We even used the swimming pool (there was nobody else using it at that time) and never felt unsafe or unhealthy. We will come back again!
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Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Amelie Plouffe, Guest Services / Front Office at The Rundlestone Lodge
Responded Nov. 15, 2020
Good day, Thank you very much for taking the time to share your experience at the Rundlestone Lodge. We are pleased to hear that you felt safe at all times during this uncertain time. We do our best to keep everyone safe and prevent the spreading of the virus. Please don't forget that we do have a returning guest discount for when you will visit us again. Warm regards, Amelie P.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Our family with kids aged 12 & 7 stayed over Thanksgiving weekend 2020 during Covid restrictions. Masks are mandatory everywhere inside the hotel. It was for sure a different experience than what we are used to but it was a nice little getaway before winter arrived. We booked a loft room which is quite a bit bigger than a normal room. It had a mini kitchenette with a stove, mini fridge and microwave. The kitchen had no supplies in it, but we called down and they brought up utensils and plates. It had a full bathroom in the main area and upstairs in the loft a half bathroom with toilet and sink. There was a bed upstairs, and a bed downstairs and they were very comfortable. We had a balcony with a view of the mountains. Housekeeping was only upon request because of Covid, we…
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Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Amelie Plouffe, Guest Services / Front Office at The Rundlestone Lodge
Responded Nov. 15, 2020
Good day, Thank you so much for sharing your feedback about your stay at the Rundlestone Lodge. We are currently doing everything in our power to ensure the safety of our guests. I'm sorry that some of our measures may have caused some dissatisfaction during your stay, but we want to make sure that we are reducing communal points of contact and respecting social distancing as much as possible. Our underground parking can accommodate cars under 6 feet 4 inches and some specifically identified areas are a little lower. However, we do have alternative parking for taller vehicles or for when our parkade is full. We hope we will have the chance to welcoming you and your family for another getaway! Warm regards, Amelie P.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were in a beautiful loft style room, with a view of the Rockies from the deck and windows! The lodge is located close to all sorts of restaurants and has a great restaurant in the hotel. Workout facilities are great and it’s a perfect distance from the town centre! Still quiet and peaceful but a short walk from the busy town town centre. My wife and I loved our experience spending a weekend getaway at the Rundle Stone Lodge! I would recommend this hotel to anyone who loves the beauty of nature with a short walk to great shopping and town life!
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Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Amelie Plouffe, Guest Services / Front Office at The Rundlestone Lodge
Responded Nov. 7, 2020
Good day, Thank you very much for sharing your experience at the Rundlestone Lodge. We are looking forward to welcoming you again with our return guest discount. I will pass along your compliments to Patrinos. Warm regards, Amelie Plouffe
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
My Bf and I just spent the weekend in the Cascade Loft Suite!! It was amazing! Easy check in...clean..lots of sanitizer everywhere Room is sooooooo cozy!! Fire place, balcony, gorgeous view, 2 person whirl pool in room, 2 tvs comfy beds! Loved it!
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Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Amelie Plouffe, Guest Services / Front Office at The Rundlestone Lodge
Responded Oct. 25, 2020
Thank you for staying with us and taking the time to share your experience. We are happy that you've enjoyed your stay in one of our most famous suite. Please don't forget that we have a returning guest discount! Warm regards, Amelie Plouffe
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for three nights. Service from the front desk was good. We had a nice room at the back of the building with a small balcony looking out to the mountains. The bed and pillows were comfy. Good wifi. Room had a fridge but no microwave. No housekeeping provided due to covid. The pool was open but we did not use it. Hot tub was closed (covid). Parking in the underground garage was easy and we had no problem getting a spot. The hotel is in Banff North so it’s a small walk to downtown. We ate at restaurants within a 5 minute walk.
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Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Amelie Plouffe, Guest Services / Front Office at The Rundlestone Lodge
Responded Oct. 20, 2020
Dear Cathy, I'm really happy to hear that you've enjoyed your time in Banff. It's true that our housekeeping service has been modified due to covid, it's now availavble upon request only. We love to hear some feedback about our amenities offered in the room and our installation, thank you very much for sharing this. Warm regards, Amelie P.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed there for the first time with my sister-in-law. Everything was perfect - very clean, lots of sanitizer, good food, friendly staff, easy check-in. Underground parking. Will definitely stay again.
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Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Amelie Plouffe, Guest Services / Front Office at The Rundlestone Lodge
Responded Oct. 13, 2020
Thank you very much for recommending us. I'm really happy to hear that you had a great time and looking to stay with us again. Please give us a call for your next stay and we will make sure to give you your returning guest discount. Warm regards, Amelie Plouffe
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$108 - US$229 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rundlestone hotel banff
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkBanff
NUMBER OF ROOMS
98
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