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1 Juniper Way, Banff, Banff National Park, Alberta T1L 1E1 Canada
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US$116
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US$116
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Free cancellation until 22-12-15
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Traveller (630)
360
Panoramas (17)
Room & Suite (522)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#11 of 34 hotels in Banff
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to your mountain retreat, conveniently located only minutes from the heart of Banff. Enjoy sweeping views of the Bow Valley, warm hospitality and naturally uplifting experiences. Independently owned and operated, we strive to do better for people and the planet. Our comfortable guest rooms all feature mini-fridges and an air cooling system. To get the most out of our stunning location, we recommend reserving a Deluxe Valley View room with a private balcony or deck. Our elevated King Suite is perfect for a romantic getaway, while small groups and families will love the space and amenities in our cozy Woodland Cabins. For the ultimate penthouse experience, our Three-Bedroom Sky View Suite occupies its own floor and offers a perspective on Banff that has to be seen to be believed. New Experiences for Summer 2022: Enjoy complimentary town bikes to explore the local area on two wheels. Discover our unique natural setting on our weekly Garden Tour, every Thursday at 11AM. Wi-fi access and parking are included; our spacious lot is uncovered and spaces are available on a first come, first served basis. Please note that there is no elevator access to the second floor of the property; we would be happy to allocate a ground level room upon request or provide assistance with luggage.Unfortunately, our hot tub is currently closed. Breakfast is served daily at Juniper Bistro, featuring fresh, responsibly sourced ingredients prepared from scratch by our chefs. Dinner is available Thursday through Monday evenings. Reservations are required for all seatings and space is limited, so we ask all guests to please book ahead.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Hiking
Conference facilities
Banquet room
Non-smoking hotel
Parking
Wifi
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Skiing
Meeting rooms
24-hour check-in
24-hour front desk
Laundry service
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Room features
Allergy-free room
Air conditioning
Private balcony
Room service
Wake-up service / alarm clock
Coffee / tea maker
Refrigerator
Flatscreen TV
Room types
Mountain view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Park View
Languages Spoken
English, French, Spanish, German
1465Reviews22Q+A100Room tips
Traveller rating
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vm20222022 wrote a review Dec. 3
1 contribution
The view and tub is perfect. I didn't heard much noise from Highway/train. Very close to downtown. The king bed is comfortable. Hotel clean the room very well. The room is little bit too dark, not enough lamps.
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Review collected in partnership with this hotel
Date of stay: December 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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2Calgarians wrote a review Nov. 2022
Calgary, Canada389 contributions111 helpful votes
We came back to the Juniper Hotel after a while and the rates for the rooms were really good, so we booked a very nice Deluxe King room with a wonderful view. We enjoyed our stay very much, it was nice and quiet and the room was very clean and nice.
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Date of stay: November 2022
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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9jtk088wpu wrote a review Nov. 2022
1 contribution
We had zero complaints. It was a gorgeous view, very clean room, and great service! The bistro has delicious food and our server was very attentive, He even provided some champagne our of celebration for out marriage! We will definitely be coming back here when we visit Banff again!
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Review collected in partnership with this hotel
Date of stay: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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q2m9r91bya wrote a review Nov. 2022
1 contribution
Loud heater in room. Materials used like tissue paper, toilet paper were on the cheaper side. The room was clean overall but the atmosphere likely represented the value. The bistro was good but has changed over the years.
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
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Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Juniper Hotel Juniper Hotel, General Manager at The Juniper Hotel
Responded 4 weeks ago
Thank you very much for your constructive feedback. We apologize that your stay was less than perfect and appreciate you highlighting the issue with your heater so that our maintenance team can address this. We will continue working to improve the Juniper experience for all of our guests. If we can be of any further assistance at this time, please don't hesitate to get in touch. Thank you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ABbound19 wrote a review Nov. 2022
2 contributions
We booked here last minute based on a friend’s recommendation. The hotel and staff were amazing. The rooms are older, but very clean and everything works. Beds and linens, pillows were very comfortable. Will definitely be back
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Review collected in partnership with this hotel
Date of stay: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Juniper Hotel Juniper Hotel, General Manager at The Juniper Hotel
Responded 4 weeks ago
Thank you ABbound for your review and feed back. We greatly appreciate the shout out for the staff and that you truly enjoyed your stay. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
isabellesunshine22 wrote a review Oct. 2022
Ottawa, Canada1 contribution
All 4 of our pillows were dirty, there were hairs in the sheets. When front desk was notified, we were told we would be compensated. We got new pillowcases but not bedsheets. Front desk told me the manager would call me for compensation but I never got a call. Very disappointing. Towel rack was inside the shower, not very logical. Walls were so thin, every time someone walked in the hall or talked, we heard everything. Only 1 small lamp in the entire room. Although the location was great, not worth sacrificing your comfort and cleanliness for. Stayed in much nicer places for cheaper.
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Review collected in partnership with this hotel
Date of stay: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Juniper Hotel Juniper Hotel, General Manager at The Juniper Hotel
Responded Oct. 31, 2022
We sincerely apologize for your disappointing experience and appreciate you taking the time to leave your constructive feedback. I have followed up with our team and confirmed that one of our senior managers has been in touch with you directly. We look forward to resolving this matter for you and are very sorry that this was not handled more efficiently in the first instance. We will learn from what went wrong so that we can do better in future. Thank you again for your review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
m3winters wrote a review Oct. 2022
Calgary, Canada1 contribution
This is a lovely location with beautiful 1950’s retro architecture and room decor. The restaurant is amazing. The hotel honours history and the indigenous people who lived on the land. Highly recommend.
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
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Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Juniper Hotel Juniper Hotel, General Manager at The Juniper Hotel
Responded Oct. 28, 2022
Thank you for your review and feedback. We appreciate that you enjoyed your stay and found the décor to be lovely. We are very happy to hear that you enjoyed the Bistro and found the food to be amazing. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
simardc2022 wrote a review Oct. 2022
Calgary, Canada1 contribution
I loved everything about the Juniper - location, service, friendliness and food. We visited for a group retreat for 3 days and everything about our stay was exceptional. Can't wait to come back for another visit.
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Juniper Hotel Juniper Hotel, General Manager at The Juniper Hotel
Responded Oct. 28, 2022
Thank you for your review and feedback. We are very pleased to hear that you enjoyed your stay and that the staff were friendly and able to assit you while you here with the group. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jennifer C. wrote a review Oct. 2022
Minneapolis, Minnesota134 contributions74 helpful votes
I recently stayed at the Juniper for three nights. I was disappointed because I was expecting something a little different. My room had a nice balcony, but overlooked the highway, so it was loud at night with trucks and cars passing by. My room was a bit dated with a very small bathroom and had a bit of a foul odor. The one day I requested cleaning service they never cleaned. I re-asked upon returning from my hiking and sightseeing around 4:00-4:30 pm, but at that point just accepted fresh towels for the bathroom. This property was just a bit too far away from the center of town for me; but given my visit was during the low season I always found free parking in town when I went in for dinner. I have heard most of the hotels in Banff are a bit older anyway, so perhaps comparatively these rooms were just fine. Overall staff was nice and I loved Banff and the surrounding beauty!
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Date of stay: October 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Juniper Hotel Juniper Hotel, General Manager at The Juniper Hotel
Responded Oct. 14, 2022
Thanks very much for your constructive feedback. We never like to hear that your experience didn't live up to expectations, but appreciate your detailed comments. We'll use your suggestions and thoughts as we plan improvements and updates to our property and services. We apologize for the miscommunication regarding your housekeeping requests and will follow up on this as a team. We're glad you felt welcomed by our staff and enjoyed your Banff trip overall! If we can be of any further assistance at this time, please don't hesitate to get in touch. Thank you again for taking the time to leave a review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hansNetherlands wrote a review Oct. 2022
Berkel en Rodenrijs, The Netherlands312 contributions186 helpful votes
The juniper hotel is a little out of town, that has its pros and cons. Parking in Banff can be challenging and with the bikes the hotel provides a ride into town is a breeze. Wildlife around the lodge is a nice touch as that is why you want to be out in nature. We spotted squirrels and deer but bears must also me around given the marks on trees. The restaurant is nice and serves very decent food! The rooms have all you could ask for and therefore a place we would recommend.
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Date of stay: August 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Juniper Hotel Juniper Hotel, General Manager at The Juniper Hotel
Responded Oct. 9, 2022
Thank you for your review and feedback, The hotel is happy to hear that you enjoyed you stay with us and the views. Happy to hear that you had enjoyed the Bistro and all it has to offer. We are glad to hear that you were able to use the bikes during your stay rather than having to pay for parking, and helping the town stay green.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$105 - US$179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
juniper hotel banff, juniper lodge banff
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkBanff
NUMBER OF ROOMS
52
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The Juniper Hotel - UPDATED 2022 Prices, Reviews & Photos (Banff, Alberta) - Tripadvisor

Frequently Asked Questions about The Juniper Hotel
Which popular attractions are close to The Juniper Hotel?
Nearby attractions include Banff Norquay Summer Sightseeing and Via Ferrata (1.8 km), Sulphur Mountain (4.5 km), and Two Jack Lake (7.9 km).
What are some of the property amenities at The Juniper Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Juniper Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Juniper Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Juniper Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Juniper Hotel?
Conveniently located restaurants include Hello Sunshine Banff Sushi, Sky Bistro, and Northern Lights Alpine Kitchen.
Does The Juniper Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Juniper Hotel?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to The Juniper Hotel?
Many travellers enjoy visiting Cave and Basin National Historic Site (1.9 km) and Old Crag Cabin (1.6 km).
Does The Juniper Hotel have any great views?
Yes, guests often enjoy the mountain view available here.
Is The Juniper Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.