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The Juniper Hotel

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#4 of 32 Hotels in Banff
Certificate of Excellence
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The Juniper Hotel
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819 Reviews from our TripAdvisor Community

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Showing 781: English reviews
Calgary, Canada
Reviewed 23 March 2016

It's not often that you find something that surpasses your expectations. My Husband and I decided on a last minute overnight from Calgary and found the Juniper Hotel. Our "regular places" were booked so we thought we would give it a try based on the numerous great reviews. It was lovely! Recently renovated, away from busy Downtown Banff, and professional...

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Thank Nitina0721
Calgary, Canada
Reviewed 23 March 2016

LOCATION While Juniper Bistro is located on-site, the hotel is about a 5 minute drive to downtown banff (shops, restaurants, galleries etc) Juniper is about a 10-minute drive to Mount Norquay, a 20-minute drive to Sunshine Village and a 50-minute drive to Lake Louise TIDINESS: Immaculate STYLE Contemporary style with a mountain flair. The colours and textiles are inspired by...

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1Thank DKlaver
JuniperMgr, Manager at The Juniper Hotel, responded to this review

Dear Guest, thank you for sharing such a wonderful and candid review from your recent stay with us. It's great to hear that you enjoyed every bit of it, from our accessible location, to our properties design and upkeep; and the personable service from our colleagues. We do apologies for the inconvenience caused for the slow wifi connection, will definitely...

Mono Mills, Canada
Reviewed 23 March 2016

My husband & I came across this beautiful property by accident and could never have been more happy with the outcome! Traveling across the country with 2 golden retrievers can be difficult, but they travel very well and choosing the perfect place to stop is so important. We walked up without a reservation; and were warmly welcomed by not only...

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Thank CJ-The-Explorer
JuniperMgr, Manager at The Juniper Hotel, responded to this review

Dear Guest, thank you for the candid and positive review of our property. We're glad that we worked out as wonderful surprise and left a positive impression during your stay. We can never thank our colleagues enough for the extra lengths they go to, to ensure that our guests are well taken care off. We appreciate their exceptional customer services...

High River, Canada
Reviewed 22 March 2016

I can't say enough on the entire staff from the front desk to the bistro lounge! The food was excellent and the servers were top knotch! I can't remember all the girls names....but Heather, Jenna, Casey.........were very friendly and personable......they were all amazing! We will definately being going back! It's a hidden treasure!

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Thank Cheryl W
JuniperMgr, Manager at The Juniper Hotel, responded to this review

Dear Cheryl, thank for taking the time to review our hidden treasure. Your remarks are much valued, our team do put their best foot forward to make sure all our guests are accommodated and happy to hear they went above and beyond during your visit. We look forward to seeing again soon!

Reviewed 18 March 2016 via mobile

My husband and I stayed at the Juniper hotel for our honeymoon March 2016. It was wonderful! We upgraded to the Healy Creek Valley Suite for our night, and the views were amazing (for both rooms actually)! The restaurant was great for breakfast and dinner - and quite reasonably priced despite it being so delicious! Also, the people at the...

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Thank Breelyn C
JuniperMgr, Manager at The Juniper Hotel, responded to this review

Dear Breelyn, thank you for choosing us to celebrate your special getaway. We're happy to hear of your wonderful experiences during your stay. Glad you enjoyed the room upgrade and found the amenities beneficial. We're thankful for our engaged colleagues who continue to provide exceptional customer service, pleased to learn that they were very accommodating. Thank you again, and we...

Calgary, Canada
Reviewed 18 March 2016

The Juniper is a perfect place for a quick trip out to the mountains. Staff are friendly, rooms are clean and comfortable, and their dog friendly policy is second to none. We all, including our 2 dogs, felt very welcomed and appreciated. The views are fantastic. The food, especially the breakfast in bed, was the BEST we had ever had....

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Thank Christina_Pilarski
JuniperMgr, Manager at The Juniper Hotel, responded to this review

Dear Christina, thank you very much for sharing your experience with us. It's great to hear that you, your family and 2 dogs were very welcomed at our hotel. We always aim to make everyone (including the furry family members) feel at home. Thank you for your remarks to our Bistro, the team really enjoy creating those delicious meals and...

Vancouver, Canada
Reviewed 14 March 2016 via mobile

They have more rooms than parking here. So they ask you to park down the road, were there is no lighting at night is very dark. Then they don't keep this cleaned very well, so of course it has snow and ice build up like crazy. We were here for 6 days, and it's the worst experience I have every...

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1Thank stonecold2895
JuniperMgr, Guest Relations Manager at The Juniper Hotel, responded to this review

Dear Guest, Thank you for your candid feedback and review about our designated bus parking areas. We always strive to accommodate large buses and coaches as our parking situations allows. In this particular circumstance, our designated bus parking is slightly further away from the hotel than the regular car parking, in order to accommodate the 18 wheel semi-trailer food delivery...

Edmonton, Canada
Reviewed 14 March 2016

Just had a two day stay at the Juniper. The hotel looks very fresh with new paint and carpets in the hallways - The artifacts and memorabilia on display are always interesting. And the Juniper Bistro just gets better and better.

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Thank mikeandrews2016
JuniperMgr, Manager at The Juniper Hotel, responded to this review

A nice candid review, Mike. Thank you for taking the time to share your experience with us. We are sprucing up the place, with more projects on the books. Glad you noticed. We look forward to enhancing the collection display in the coming year and excited at the opportunity to share that with you. Thank you for the delightful remarks...

Montreal, Canada
Reviewed 12 March 2016 via mobile

I stayed here with my friend as a girls get-away. I was not sure what to expect but I was pleasantly surprised! The Room: Great view of the mountains! The rooms were very clean and set up well. Staff: Every one was super friendly, they all greeted my little dog. The maids made sure to come around at your convenience....

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Thank Kay_Chev88
JuniperMgr, Manager at The Juniper Hotel, responded to this review

An amazing review from start to finish. Thank you Kay_Chev88 for the feedback on your recent stay with us. We are excited to have been a pleasant surprise, from the great views to the amazing dining experience at our Bistro and friendly encounters with our staff. We hope to see you and furry friend back again on your next stop...

Reviewed 12 March 2016 via mobile

We were so happy we found this hotel through tripadvisor. We wanna come back to this place soon. Room is clean and we have comfortable bed. Very nice mountain view!!! Good hot tub. very nice and wonderful staff.

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Thank peach82677
JuniperMgr, Manager at The Juniper Hotel, responded to this review

When you're happy, it makes us happy too! Thank you Tripadvisor and mostly thank YOU for choosing us out the many hotels found in this community (Tripadvisor and Banff). Glad you enjoyed all the amenities we offer and our spectacular location in the mountains. We know we may say this often when people mention our staff but we cannot express...

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Healy Creek River Suite (37)
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King Deluxe Valley View Room (32)
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Norquay Chalet (57)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Enjoy a panoramic view, plentiful sunshine, and natural setting within vintage modernist architecture. Located along the wildlife corridor, the mountains rise straight up from our back door and downtown Banff is only minutes away. The hotel's woodland setting and striking views of three iconic mountain ranges provides a National Park atmosphere. Experience handcrafted cuisine using the finest and freshest ingredients in the Bistro & Lounge! Relax in our outdoor hot tub or next to our fire pits. On-site you will find interpretive displays and artwork of the areas culture and heritage, as well as woodland walking trails, bike rentals, hiking maps and activity planning services. Wireless Internet access is complimentary hotel-wide. This boutique hotel features 52 guest rooms, many with balconies or patio walk-outs. Guestrooms are all equipped with an air cooling system, mini fridges, coffeemakers and iron & ironing boards. Pets are welcome and must be pre-arranged with the hotel to ensure pet friendly room availability. Offering personalized, local hospitality; explore a peaceful place away from the crowds! ... more   less 

Additional Information about The Juniper Hotel

Address: 1 Juniper Way | Mount Norquay Rd, Banff, Banff National Park, Alberta T1W 2C3, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $121 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Juniper Hotel 3*
Number of rooms: 52
Reservation Options:
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Also Known As:
Juniper Hotel Banff
Juniper Lodge Banff
The Juniper Hotel Banff, Alberta
Hotel Style:
#3 Best Value Hotel in Banff
#5 Family Hotel in Banff
#6 Romantic Hotel in Banff
#9 Business Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from The Juniper Hotel staff and other travellers.
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Questions? Get answers from The Juniper Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to walk the fabulous grounds!”
 of 5 bubbles drdavidl2014, 11 Jan 2017 | Read review
“Request at the time of your booking a room with the best views. All rooms were quiet.”
 of 5 bubbles AmyA509, 8 Jan 2017 | Read review
“Better mountain views from a room at the hotel. The Chalets are behind the hotel, therefore the views are limited there.”
 of 5 bubbles Islanddivas, 7 Jan 2017 | Read review
“Ask for the rooms upstairs as the hardware floors amplify the footsteps for those staying in the first floor rooms.”
 of 5 bubbles dclark0298, 3 Jan 2017 | Read review
“Rooms facing the highway have a wonderful view!”
 of 5 bubbles kmck942708, 10 Nov 2016 | Read review
5 of 5