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    Castle Mountain Chalets

    Castle Junction1A & Hwy 93 South, Banff, Banff National Park, Alberta T1L 1B5, Canada
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    2018-01-10 2018-01-11
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    Traveller (127)
    Room & Suite (411)
    Pool & Beach (7)
    Overview
    • Excellent53%
    • Very good30%
    • Average7%
    • Poor6%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Hot Tub
    Non-Smoking Hotel
    Suites
    Kitchenette
    Pets Allowed
    Self-Serve Laundry
    Fitness centre
    3.5 Star Hotel
    All hotel details
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    Rooms
    Jan 10Jan 11
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (247)
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    1 - 5 of 234 reviews

    Reviewed 5 weeks ago

    This was our second time staying at this property (previously stayed in March 2017). We chose a bigger chalet and paid the extra money because last time the shower roof was too low to shower in. I was a bit disappointed this time in the...More

    Thank Pam A
    Response from Jenelle G, General Manager at Castle Mountain ChaletsResponded 3 weeks ago

    Dear Pam A, I am sorry to hear that your stay was not as enjoyable. The Hot tub has be gone almost a year now we have removed it from all our sites, and asked 3rd parties to do the same however we can not...More

    Reviewed 2 November 2017

    On our little getaway this was the most expensive place we stayed, I know we were paying for the rustic aspect which I was okay with. The train does go by frequently, not a huge deal. The horn hounds pretty cool echoing off the mountains....More

    Thank pascal2m
    Response from Jenelle G, General Manager at Castle Mountain ChaletsResponded 3 weeks ago

    Dear Pascal2M, First of all I would like to apologize for your experience with your last stay. There should not be traps in the vent and I will be looking into that. We are located in the middle of the mountains and surrounded by wild...More

    Reviewed 6 October 2017

    You must be a hard sleeper. The train is right next to the chalets and come through about 3 to 4 times a night. I'm a light sleeper but did get used to it by the third night. Clean and easy to get too.

    Thank Joe S
    Response from Jenelle G, General Manager at Castle Mountain ChaletsResponded 10 October 2017

    Dear Joe S, I am glad everything else was satisfactory with your stay. We have ear plugs if you are ever back in the area and choose to stay with us. Thank you.

    Reviewed 6 October 2017 via mobile

    We first stayed at the Castle Mountain Chalets on our honeymoon, 18 years ago, and wanted to return here with our three children! We had a fabulous stay.....the receptionist was very accommodating and gracious… They allowed for us to arrive late, and made us feel...More

    Thank Roiselaa
    Response from Jenelle G, General Manager at Castle Mountain ChaletsResponded 10 October 2017

    Dear Roiselaa, So glad we can be a part of you and your families memories. Hoping there are many more to come. Thank you for taking the time to write your review.

    Reviewed 3 October 2017

    We stayed at the chalets for 3 days and 2 nights in early September as an anniversary getaway. I originally booked this place since it's further in Banff National Park and a closer drive to some of the trails and things we wanted to do....More

    Thank Christina B
    Response from Jenelle G, General Manager at Castle Mountain ChaletsResponded 10 October 2017

    Dear Christina B, Thank you for taking the time to write a review. I would agree with you we do have a great location especially if you want to be out of the busy crowded streets of town. Our WIFI is definitely not the greatest...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Refrigerator in room
    • Things to do
    • Hot Tub
    Details
    • Price range
    • US$161 - US$301 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 21
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotwire, Cheap Tickets, Hotels.com, Orbitz and Travelocity so you can book your Castle Mountain Chalets reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Alberta >
    • Canadian Rockies >
    • Banff National Park >
    • Banff
    • Also Known As
    • Castle Mountain Chalets Hotel Banff ,
    • Castle Mountain Chalets Banff, Alberta
    Add Photo Photos
    Traveller (127)
    Room & Suite (411)
    Pool & Beach (7)
    Dining (2)
    Hotel & Grounds (128)
    Bathroom (4)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    litew8t
    21 October 2017|
    Answer
    Response from Jenelle G | Property representative |
    Yes we have limited channels but we do have cable tv.
    0
    Votes
    Sue K
    13 February 2017|
    AnswerShow all 2 answers
    Response from Jenelle G | Property representative |
    We do not have a restaurant on site. All of our cabins have a full equipped kitchen and there is a general store on site that has basic grocery items. We do suggest that you bring all necessary food items for your stay... More
    2
    Votes
    ecb47
    15 July 2015|
    Answer
    Response from SaskeyGirl | Reviewed this property |
    Hi there, Castle Mountain Chalets are on the Bow Valley Parkway, between Banff and Lake Louise. So, that means it is about a 30 minute drive if you take the Trans Canada Highway all the way. If you take the Bow Valley... More
    0
    Votes
    Room Tips
    "Not cabin 13"
    Read review
    "ask for a room not near the main road - the ones further back have the mountain views - ours was of the main..."
    Read review
    "Get one of the cabins!"
    Read review
    "Cabin 10 was wonderful - lovely sunshine on your private deck."
    Read review
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