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Castle Mountain Chalets

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Castle Mountain Chalets
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208 Reviews from our TripAdvisor Community

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Showing 201: English reviews
Innisfail, Australia
Reviewed 2 days ago NEW

Expected a regular hotel like chalet, got way way more than expected, very large cabin, french doors to large separate bedroom, beautiful wood fireplace and they supplied all the wood at no extra charge. Very courteous and friendly staff. Huge en suite with large Jacuzzi tub. View and surrounding view of castle mountain astounding. Would defintely recommend and come back...

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Thank trelor2017
Reviewed 1 week ago via mobile

We stayed for three nights in one of the Pine Chalets. We arrived on a very chilly day in January, and the cabin was nice and warm on our arrival. The cabin was very clean, and smelled faintly of woodsmoke - which added to the experience. You are provided with an ample supply of wood, as well as kindling and...

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Thank Kinlochiel
GeneralManagerCM, General Manager at Castle Mountain Chalets, responded to this review

Thank you for taking the time to write a review of your recent stay with us. I am pleased that you enjoyed yourselves while guests at Castle Mountain, that you were happy with your accommodation and found everything to your liking. I hope to be able to welcome you back again in the near future.

Salisbury, United Kingdom
Reviewed 1 week ago via mobile

We stayed at this beautiful location for 10 nights over Christmas 2016. It is a truly amazing place of outstanding scenery. The chalet is well designed and spacious. Each day a fresh supply of firewood is delivered to your cabin this even included Christmas morning. The staff are extremely friendly and helpful and on hand if required. Booking in was...

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Thank Wiltshire50
GeneralManagerCM, General Manager at Castle Mountain Chalets, responded to this review

Thank you very much for taking the time to write a review of your recent stay at Castle Mountain Chalets. I am thrilled that you were able to stay for an extended period and experience all that the area has to offer. We pride ourselves on providing an experience that is "second to none" and it appears that you were...

HOUSTON
Reviewed 3 weeks ago

We saw the cabins on a previous visit to Banff National Park and decided to book 2 cabins (8 and 11) for a family Christmas get together. First we were met with a very friendly staff that went out of their way to keep us comfortable. The cabin no 8 is well appointed with full kitchen (cooked both Christmas eve...

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Thank JAN ERIK J
GeneralManagerCM, General Manager at Castle Mountain Chalets, responded to this review

Thank you for taking the time to write a review of your recent stay with us. It is rare that a guest has the opportunity to stay in three different styles of accommodation while visiting us, and I am pleased that you enjoyed each of the cabins/rooms you rented. I have noted the concern regarding the bed in the deluxe...

Reviewed 27 November 2016

We stayed here 10 years ago and decided to return for our anniversary this year. We stayed in a Deluxe One Bedroom Chalet for 2 nights like we did last time. The wood burning fireplace is always well stocked, and the Chalet is very cozy and comfortable. Things to note, the train tracks are very close, on average 4 freight...

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2Thank Brian H
GeneralManagerCM, General Manager at Castle Mountain Chalets, responded to this review

Thank you for taking the time to write a review of your recent stay at Castle Mountain Chalets. I am pleased that you decided to return to our little resort to celebrate your milestone anniversary. We do not advertise that we have wi-fi due to our location and the limited service we are able to provide. There are no high...

Reviewed 2 November 2016 via mobile

I loved this place! My 1br was such a wonderful place to slow down after too much work stress. Beautiful surroundings. I wasn't able to enjoy the hot tub because it rained both evenings I was there (too bad since I was sore from hiking!), but otherwise I really enjoyed my stay. I am a light sleeper and was a...

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Thank Julie N
GeneralManagerCM, General Manager at Castle Mountain Chalets, responded to this review

Thank you for taking the time to write a review of your stay at Castle Mountain Chalets. My apologies for the delayed response but for some reason your review was not showing up in my notifications. I am happy to hear that you enjoyed your time with us. Perhaps you will get to enjoy the hot tub on a future...

Kitchener, Ontario, Canada
Reviewed 10 October 2016

I was so pleasantly surprised by Castle Mountain Chalets! They cabins look adorable. We were booked into a "suite", which I didn't realize. At first, I was disappointed, but once I looked around the suite - it was perfect! If traveling with kids, having a kitchen is awesome. The gas woodstove makes it so cozy and warm. The wifi is...

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2Thank Tricia M
GeneralManagerCM, General Manager at Castle Mountain Chalets, responded to this review

Thank you for taking the time to write a review of your recent stay with us at Castle Mountain. I am very pleased that you enjoyed your time here and found the accommodation met your needs. Our housekeeping department works very hard to ensure that we provide the best to our guests and I will be sure to pass on...

PIttsburgh
Reviewed 27 September 2016

The Chalets were quaint and very well kept. The decoration was with the period and time and they were very clean. The lodge area provided an excellent breakfast in the morning - before our hiking began, and a wonder dinner in the evening when we returned.

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Thank Akempus
GeneralManagerCM, General Manager at Castle Mountain Chalets, responded to this review

Thank you for taking the time to write a review of your recent stay with us. We appreciate all of your feedback and are pleased that you enjoyed your time here. We hope to be able to welcome you back again one day.

Greenville, South Carolina
Reviewed 20 September 2016

We are 2 couples on our 2nd annual hiking trip. We are in our cabins in the am to shower, dress, eat breakfast, and make our lunches. We return after a day of hiking and eating dinner out. Our cabin (#19) was clean with a comfortable king bed. Our friends were in #18. There was plenty of room for all...

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Thank Laurie M
GeneralManagerCM, General Manager at Castle Mountain Chalets, responded to this review

Thank you for taking the time to write a review of your recent stay. I am pleased that you found the accommodation and location to be exactly what you needed. We take pride in being able to offer clean, comfortable and well-stocked cabins, and if I do say so myself, I think that my staff are second to none. I...

Edmonton, Canada
Reviewed 16 September 2016

Wow...We booked the one bedroom chalet for the September Long Weekend, and were blown away. Wow....it was so very beautiful and large. It had everything we were looking for. A nice sitting area with fire place. Large kitchen area fully stocked and a huge bathroom, complete with jacuzzi tub and shower. All within driving distance to Lake Louise and Banff....

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Thank Diana G
GeneralManagerCM, General Manager at Castle Mountain Chalets, responded to this review

Thank you for taking the time to write a review of your recent stay with us. I am very pleased that you enjoyed your "home away from home" and had a great time while you were here. The views are definitely something to write home about :).

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Midway between Banff and Lake Louise, in the heart of Banff National Park, you'll find a breathtaking location and the perfect getaway resort - Castle Mountain Chalets. Beautifully designed and furnished individual chalets are where you will relax in this nature lover's paradise. ... more   less 

Additional Information about Castle Mountain Chalets

Address: Castle Junction1A & Hwy 93 South, Banff, Banff National Park, Alberta T1L 1B5, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: $179 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Castle Mountain Chalets 3.5*
Number of rooms: 21
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Also Known As:
Castle Mountain Chalets Hotel Banff
Castle Mountain Chalets Banff, Alberta
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Questions & Answers

Here's what travellers have asked, with answers from Castle Mountain Chalets staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All single cabins in a circle, view from any side of the cabin, but view is best on a walk around.”
 of 5 bubbles trelor2017, 22 Jan 2017 | Read review
“Cabin 8 is great but make sure bed is updated.”
 of 5 bubbles JEJHouston, 29 Dec 2016 | Read review
“The Chalets are all about the same size except for a few which are specifically designed for families.”
 of 5 bubbles Akempus, 27 Sep 2016 | Read review
“Pet Friendly, even gives you bowls and treats for your pet”
 of 5 bubbles 363dianag, 16 Sep 2016 | Read review
“Get a stand alone cabin more private”
 of 5 bubbles 365kimm365, 1 Aug 2016 | Read review
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