We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Castle Mountain Chalets

249 reviews
Save
Traveller (129)
Room & Suite (427)
Pool & Beach (7)
Overview
  • Excellent53%
  • Very good30%
  • Average7%
  • Poor6%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Hot Tub
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
3.5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (249)Write a Review
There are newer reviews for Castle Mountain Chalets
See the most recent reviews
Filter reviews
236 results
Traveller rating
124
72
15
15
10
Traveller type
Time of year
LanguageEnglish
More languages
124
72
15
15
10
Show reviews that mention
All reviewsbetween banff and lake louisetrain noisefire pitbedroom cabinfull kitchenfrench doorslight sleeperhot tuboccasional traingas grilljohnson canyonpoop bagshuge bathroomseparate showerthe trans canada highwayfront officedvd player
FilterEnglish
Updating list...
91 - 95 of 236 reviews
Reviewed 23 July 2015

Great views but be aware of the train crossing just outside this property. Trains run almost on the hour day and night. So be prepared to hear the loud train whistles at least once per hour. The suite was excellent. Only negative for us was...More

Thank Redfender
Response from GeneralManagerCM, General Manager at Castle Mountain ChaletsResponded 11 August 2015

It is unfortunate that our team did not ask you how your stay was, as we do want to genuinely know good or bad. Especially bad. It is the only way we can get the opportunity to correct or grow from our mistakes. The train,...More

Reviewed 7 July 2015

We booked a 1 bedroom deluxe unit for 2 nights. The accommodation was very spacious and had a nice feel to it. The kitchen was well equipped and we ate in both nights. I really enjoyed the jacuzzi after a long day's hike in nearby...More

Thank Lesley F
Response from GeneralManagerCM, General Manager at Castle Mountain ChaletsResponded 11 August 2015

Thank you for your kind words. We are happy to hear you'll be back. Yes, the One Bedroom Deluxe Chalets are quite spacious, offering about 900sq feet of space. It's like a home in the woods, with all the necessities including the full kitchen. Enjoy...More

Reviewed 3 July 2015

We stayed here for the May long weekend this year and really enjoyed it. Loved the cabin, it was the perfect size for the 2 of us. The area is beautiful and the lots of things to see just outside your door. We chose this...More

1  Thank iheartmexico52
Response from GeneralManagerCM, General Manager at Castle Mountain ChaletsResponded 11 August 2015

We appreciate your comments and you staying with us. Location is always key in choosing where you want to stay. It can definitely make the experience more enjoyable. We pride ourselves on being mid-way between Banff and Lake Louise, as it does add convenience and...More

Reviewed 1 July 2015

I had the opportunity to stay at the Castle Mountain Chalets for two nights, June 24 and 25. When I got the key to my cabin, I walked into the cabin and my first reaction was, it was so big and pretty. I had requested...More

1  Thank SaskeyGirl
Response from GeneralManagerCM, General Manager at Castle Mountain ChaletsResponded 11 August 2015

Thank you for staying with us and your kind comments. That squirrel is probably the same little guy who waits by the General Store door to sneak in and steal a granola bar or chocolate off the shelf. I must admit he's been quite successful...More

Reviewed 21 June 2015 via mobile

Loved our cabin #3. It had a large wood fireplace, so cozy. Better still was the huge bathroom! And the best part ...they allow pets! Having our 2 dogs with us made the trip!! Kitchen had everything we needed. Can't think of one negative about...More

Thank N S
Response from GeneralManagerCM, General Manager at Castle Mountain ChaletsResponded 11 August 2015

We just wanted to thank you for choosing us for your get away. We appreciate the kind comments and hope to be to host you again sometime. Enjoy the rest of your summer!

View more reviews
PreviousNext
1171819202148
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Refrigerator in room
Things to do
Hot Tub
Details
Price range
US$169 - US$366 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$169 - US$366 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (129)
Room & Suite (427)
Pool & Beach (7)
Dining (2)
Amenities (47)
Family and Play Areas (1)
Questions & Answers
Ask a question
litew8t
21 October 2017|
Answer
Response from Jenelle G | Property representative |
Yes we have limited channels but we do have cable tv.
0
Votes
Sue K
13 February 2017|
AnswerShow all 2 answers
Response from Jenelle G | Property representative |
We do not have a restaurant on site. All of our cabins have a full equipped kitchen and there is a general store on site that has basic grocery items. We do suggest that you bring all necessary food items for your stay... More
2
Votes
ecb47
15 July 2015|
Answer
Response from SaskeyGirl | Reviewed this property |
Hi there, Castle Mountain Chalets are on the Bow Valley Parkway, between Banff and Lake Louise. So, that means it is about a 30 minute drive if you take the Trans Canada Highway all the way. If you take the Bow Valley... More
0
Votes
PreviousNext
123
Room Tips
"chalets are small and rustic, but have everything you need!"
Read review
"Not cabin 13"
Read review
"ask for a room not near the main road - the ones further back have the mountain views - ours was of the main..."
Read review
"Get one of the cabins!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing