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Deer Lodge

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1,537 Reviews from our TripAdvisor Community

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Showing 1,388: English reviews
Grande Prairie
Reviewed 23 September 2015

Staff were very friendly and helpful. Building showing signs of "run down". Hallways smelled of urine. Room could be cleaner and bed needs thrown out...very uncomfortable. Restaurant closed early for breakfast and refused to serve us.

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Helpful?
2Thank Alex G
CRMRManagement, Guest Relations Manager at Deer Lodge, responded to this review

Thank you for taking the time to review your recent stay. I am very sorry that you were unsatisfied with your experience, but really appreciate your honest feedback. I will share your comments with our maintenance and housekeeping departments so that we can continue to improve upon our facility. I am glad that you were pleased with the service that...

Calgary, Canada
Reviewed 23 September 2015

My husband and I stayed at Deer Lodge for our anniversary weekend. We love this hotel because there is no tv in the room and it's quiet, cozy, and romantic. We stayed here shortly after we started dating, I was excited to go back for our anniversary and we will continue to go back.

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Thank triciawoo09
CRMRManagement, Guest Relations Manager at Deer Lodge, responded to this review

Congratulations on your anniversary! It's lovely to hear that Deer Lodge holds special memories for you, and you enjoyed your most recent romantic getaway. We look forward to welcoming you back again soon!

West Wodonga
Reviewed 22 September 2015

Deer Lodge at Lake Louise was a memorable place to stay for all the right reasons! Cheerful, polite staff, wonderful warm atmosphere, outstanding food and a location close to some of the most beautiful walks we did during our five week stay in Canada. I could not recommend anywhere better.

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Thank 93juliaj
CRMRManagement, Guest Relations Manager at Deer Lodge, responded to this review

Thank you so much for your review. It's great to hear that you had a memorable stay with us, and were impressed with our service as well as the stunning surroundings of Lake Louise. I hope the rest of your trip was also fantastic!

Reviewed 22 September 2015

Stayed here for 2 nights this summer. Best part of the stay was watching the sunset in the rooftop hot tub. The beds were super comfy and the room was clean. Because it is such an old hotel it does not have an elevator which can be a problem after hiking all day! As well the lights don't do much...

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Thank Christopher M
CRMRManagement, Guest Relations Manager at Deer Lodge, responded to this review

Thank you very much for your review. It's great to hear that you enjoyed your stay with us, and appreciated the historic atmosphere of the property. We look forward to welcoming you back in future.

Sonoita
Reviewed 21 September 2015

Call before you visit if the hot tub and sauna is important to you. For a small boutique hotel, the staff was not overly outgoing. The meals were great and the chef did an excellent job preparing my special meal.

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Thank paw242
CRMRManagement, Guest Relations Manager at Deer Lodge, responded to this review

Thank you very much for your review. I am glad you enjoyed your stay overall, and especially your meals. I apologize that our service wasn't as attentive as it could have been, but appreciate the feedback and will share your helpful observations with our team. We will work hard to make sure all of our guests are well looked after...

San Diego
Reviewed 20 September 2015

This was my second stay at the Deer Lodge, the last stay was about 10 years ago. The property has been upgraded some since my last stay. The hotel was built in 1925 originally as a tea house and has kept the rustic look. The rooms in the main building are still closet size small, but clean with good bedding....

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Thank SolarT
CRMRManagement, Guest Relations Manager at Deer Lodge, responded to this review

Thank you very much for reviewing your stay. I'm glad that you enjoyed your return visit to the Lodge and the rustic feel of the property. As you have noted, we do have more spacious rooms available in our Heritage Wing, for those guests who prefer a more modern feel. Thank you again for your feedback, and we hope to...

Calgary
Reviewed 20 September 2015

Great location for sight seen. We had only 2days trip from Calgary, but had enough time to see Columbia icefields, Bow lake, Payto lake..of course LakeLouise(we could enjoy the walking in the early morning)! This hotel's restaurant is awesome! There has many family gatherings rooms too. Outside hot tub is our favorit! We were happy to stay here! バンフとアイスフィールドを2日間で楽しむため、最初はロケーションで選びました。泊まってみると、景観の素敵な露天風呂、歴史的で風情のある建物、家族団欒ができ、暖炉のある部屋等々、家族みんなで大満足。ホテルの美味しいレストランでの夕飯、朝のレイクルイーズ散歩、最高でした!

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Thank norikop2015
CRMRManagement, Guest Relations Manager at Deer Lodge, responded to this review

Thank you very much for your review. It's wonderful to hear that you enjoyed your stay and our outdoor hot tub. We hope you'll be able to visit us again in future.

Espiens
Reviewed 19 September 2015

The room and corridors and staircases were a great let down ,dark and dismal. The room was too small and smelt of smoking .Outwardly the hotel appears in a lovely setting and very pretty but the rooms and inner decor need some re vamp .

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Thank susanrN7468CE
CRMRManagement, Guest Relations Manager at Deer Lodge, responded to this review

Thank you very much for your review. I am sorry to hear that you were disappointed with your experience. We will bear your helpful comments in mind as we plan future renovations and improvements to the property. If I can be of any further assistance to you, please do not hesitate to contact me on grdm@crmr.com. Thank you again for...

Stocksfield
Reviewed 18 September 2015

old world charm, friendly staff, good food. If you want posh and modern don't go. If you want old charm and quirkiness then it's the place to go. Plenty of parking space and just across the road from Lake Louise.

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Thank 375yvonneb
CRMRManagement, Guest Relations Manager at Deer Lodge, responded to this review

Thank you very much for reviewing your recent stay. It's wonderful to hear that you enjoyed the unique charm of our historic property, and received a warm welcome from our staff. We hope to have the pleasure of welcoming you back in future.

Carlisle, United Kingdom
Reviewed 17 September 2015

Tiny room with shabby decor and furniture .... And I don't mean it had rustic charm , it was really shabby , not even a headboard on the bed . Smallest room I have ever had the misfortune to stay in and way over priced . Location is not a valid reason to rip people off ! selective photos of...

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4Thank Molly-jane-S
CRMRManagement, Guest Relations Manager at Deer Lodge, responded to this review

Thank you very much for your review. I am very sorry that you were disappointed with your stay, and that our rooms weren't suited to your needs. We try to give potential guests an accurate impression of our various room types when they are making a booking, to avoid any confusion or disappointment. Our lowest priced Lodge rooms are in...

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Heritage Room One King Bed (38)
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Heritage Room Two Double Bed (53)
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Hot Tub (11)
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Deer Lodge
Deer Lodge
Cuisines: Canadian
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Multilingual Staff

Additional Information about Deer Lodge

Address: 109 Lake Louise Drive, Lake Louise, Banff National Park, Alberta T0L 1E0, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Lake Louise
Price Range: $143 - $422 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Deer Lodge 3*
Number of rooms: 73
Reservation Options:
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Also Known As:
Deer Hotel Lake Louise
Deer Lodge Lake Louise, Alberta
Lake Louise Deer Lodge
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Questions & Answers

Here's what travellers have asked, with answers from Deer Lodge staff and other travellers.
7 questions
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Jacksonville, Arkansas
10 months ago
Exeter, United Kingdom
over a year ago
Hong Kong, China

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Questions? Get answers from Deer Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book Ahead.”
Griz22, 20 Apr 2017 | Read review
“choose from the new wing, as the old hotel rooms are tired, but great showers”
pauljohntanner, 1 Apr 2017 | Read review
“Family Rooms are large and sunny.”
  • Lovely old door with antique fixtures.
  • Deer Lodge - Family Room, big and bright and clean (plus a sofa)
  • Deer Lodge - Family Room, the corner with the single bed
475cindyw, 13 Mar 2017 | Read review
“Ask for a room that doesnt face the road”
happytraveller413, 27 Feb 2017 | Read review
“Not sure where best rooms would be it was so quiet where we were”
JoanneM4848, 25 Jan 2017 | Read review
5 of 5