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Deer Lodge

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Room & Suite (371)
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Overview
  • Excellent18%
  • Very good30%
  • Average21%
  • Poor16%
  • Terrible15%
Travellers talk about
“hot tub”(220 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Hot Tub
Non-Smoking Hotel
Restaurant
Family Rooms
3 Star Hotel
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,845)
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511 - 515 of 1,658 reviews
Reviewed July 30, 2016

The hotel is ideally located at a walking distance from Lake Louise. It has an excellent restaurant where we had dinner and breakfast. There is also a game room with free table foot and billiard. Free parking.More

Review collected in partnership with this hotel
Thank xyz444
Response from Tyler C, Guest Relations Manager at Deer LodgeResponded July 31, 2016

Thank you for taking the time to review your stay. It is nice to hear that you enjoyed your stay at the lodge, dining with us and got to enjoy the games room! We hope to have the pleasure of welcoming you back in the...More

A TripAdvisor Member
1
Reviewed July 29, 2016 via mobile

Tired and decrepit. Dirty and lack lustre. Dark and over priced. Saggy and old mattress and ridiculously small room. Nothing redeeming about this place other than location. Not sure I would recommend this place. We have spent 3 weeks in Canada and this hotel was...More

Thank A TripAdvisor Member
Response from Tyler C, Guest Relations Manager at Deer LodgeResponded July 30, 2016

Thank you for your review. I am very sorry to hear that your stay did not live up to expectations and that our services fell short of the high standard we strive for. We will use your feedback as a training example to help move...More

Reviewed July 29, 2016 via mobile

The servers are nice enough but they are not very good at their jobs. We had 5 in our party. 3 got served and 2 waited for 10 minutes until I reminded them. It was not busy. Takes away from a nice location and good...More

Thank Richard H
Response from Tyler C, Guest Relations Manager at Deer LodgeResponded July 30, 2016

Thank you for taking the time to review your stay. I am very sorry to hear about your experience at the lodge and will ensure to pass your feedback along so that we are always providing the best possible service to all of our guests....More

Reviewed July 29, 2016 via mobile

I had read some reviews about Deer Lodge, that were not very positive, some rooms were both dirty and in need for some repair. But our room was OK but nothing more. It was also too many tourists on the street up to the lake...More

Thank PeA S
Response from Tyler C, Guest Relations Manager at Deer LodgeResponded July 30, 2016

Thank you for your recent review. I am sorry to hear that your stay did not live up to expectations and that you were disappointed with some of the services you received. We will use your helpful feedback as a training example to help us...More

Reviewed July 29, 2016

As previous reviews have stated this is a mixed hotel. Dark, Victorian and gothic in places but with a great location for Lake Louise. Our travel agent had booked us a room in the new section and this was clean, large, modern and the bed...More

Thank Wiltshire3
Response from Tyler C, Guest Relations Manager at Deer LodgeResponded July 30, 2016

Thank you for taking the time to review your stay. It is nice to hear that you were happy with your room and that you enjoyed dining with us! I apologize that some of our services fell short of the high standard we strive for...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Things to do
Restaurant
Bar/Lounge
Hot Tub
Details
Price range
US$130 - US$382 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$130 - US$382 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (435)
Room & Suite (371)
Dining (97)
Pool & Beach (32)
Amenities (56)
Family and Play Areas (4)
Questions & Answers
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Maria M
May 24, 2018|
Answer
Response from Caitlyn M | Property representative |
Greetings! Yes, all of our guest rooms are equipped with hairdryers so you don't need to pack your own. We look forward to accommodating you! Sincerely, Caitlyn M, Guest Relations Team
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Caroline O
May 11, 2018|
Answer
Response from Caitlyn M | Property representative |
Greetings! The rooms at Deer Lodge do not feature safes, but we do have safety deposit boxes at the front desk in case you would like a secure storage option. Thank you! Sincerely, Caitlyn M, Guest Relations Team for Deer... More
1
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PilotReviews
February 26, 2018|
AnswerShow all 8 answers
Response from Susan ann G | Reviewed this property |
Sorry my friend I didn’t stay long enough to find out the place is absolutely terrible shame considering the location the truth is I don’t understand why they haven’t been close down
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Room Tips
"I think the only good room would be a top floor location."
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"Heritage Kings and Tower Rooms were my favorite, ask for rooms facing the parking lot rather than the road if..."
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"Go to another hotel."
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"The rooms at the Fairmont"
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