Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.0
#31 of 109 hotels in Calgary
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Work, fun, or both, Delta Hotels by Marriott Calgary Downtown offers a prime Alberta location to experience Calgary. Located near the river valley, stroll to the East Village and downtown neighborhoods. Please stop by our on-site restaurant, The Shoe & Canoe Public House, for approachable cuisine and an exclusive Stargazer Ale. Maintain your workout routine at our dedicated fitness center and floor, which includes an indoor pool, yoga room, and on-demand classes. Settle into your room or suite featuring free Wi-Fi, 24-hour room service, and ergonomic work desks. At Delta Hotels Calgary Downtown, focus on what's important.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
Powered by AI
The Delta Hotels Calgary Downtown delights guests with its array of amenities, including a gym and live music, complemented by picturesque river views. While praised for clean, modern rooms and friendly staff, some visitors suggest enhancements in lobby comfort and quicker service.
Despite a few remarks on occasional housekeeping lapses, the hotel's festive atmosphere during special occasions and comfortable furnishings generally leave a positive impression. Although the location is deemed convenient by most, the accessibility by foot and nearby dining options received mixed reviews.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Mixed
Service
Friendly
Amenities
Satisfactory
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
This hotel should win an award for best customer service. From the moment my uber driver dropped me off and the friendly guy at the front door kindly helped me with my luggage to the front desk, I knew I was already liking it here. The front desk staff was so pleasant to deal with during check in and was very helpful as well and made sure if anything I needed was just a phonecall away.
Every time I stay somewhere new I'm always curious what my room will look like in person and I was quite surprised. I had booked the studio suite and it was very bright and spacious. Beautiful decor, big bathroom with a shower, king size bed in a separate room. Big wooden dinning room table, beautiful windows that gave off alot of sunlight. ( which I love )
The main highlight for me was the lounge access they have for their platinum or higher tier guest. I believe its called the "Elite Pantry ". and they had anything and everything in there. Soda drinks, ice teas, diet drinks, fruit, granola bars.. the list just goes on and something that I've never seen before was frozen treats, yes... ice cream sandwiches and dairy free ice cream too. Just by adding these little treats, The Delta Marriott downtown Calgary definitely made themselves unique by doing this. What a excellent added touch.
Theres so much good in this hotel that I want to say but the list would be forever.
All I know is that whenever I visit Calgary again this will be my go to place and I won't even bother at booking anywhere else.
Thank you Delta Marriott for making my stay a very welcoming one.
Read more
Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Prior to our stay, received an email with detailed instructions, including loading zone for our vehicle, which is nice especially when some down town hotels can be tricky regarding loading/unloading luggages. The loading zone is covered!!!! So that’s a bonus!
The front lobby doors are lock at all times. You will require a keycard to get in, which makes it a super secure building.
At check in was greeted by a friendly staff. All 3 front desks staffs were friendly during the entire stay.
The entire hotel (including underground parkade) had sanitizers In many public areas! All guests and staffs we encountered had masks on! Also you can tell all high touch points are sanitize frequently. In fact one staff sanitize the luggage cart the minute I returned it!
The entire hotel is lovely, I believe it’s recently renovated. The lobby is bright, hallways bright and clean. Room is super clean, all the furnishing is very modern, and the bathroom is very modern!
Our room had a nice view of the Calgary tower! We had 2 cranky toddlers, they were nice enough to offer us late check out. We really appreciate it!
Didn’t get a chance to try the restaurant on site, as the hotel is within walking distance to many restaurants. (Take out only during covid).
Overall our stay exceeded our expectations! Highly recommend this hotel in downtown Calgary!
Read more
Date of stay: May 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Continental Divide. Travelling onto Calgary from Banff on our Canadian Rockies road trip, the Delta Calgary Downtown was a perfect location for us while here. We stayed on the 21st floor for 4 nights with the comforts of a quality hotel. The beds were comfortable and clean and television had a wide range of channels available. The in-and-out availability of secure underground parking made the ease to get around town.
We were continually greeted and supported professionally by the host staff, which during this pandemic period is heroic for the limited but attentive personal services provided by each.
The Delta Bow Calgary met all our expectations. Onto the Hoodoos...
*Covid-19 precautions required reduced services and amenities in the hotel, a small menu and coffee. We took no issue with this approach as it met our needs during our stay.
Read more
Date of stay: June 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed in a suite on a high floor and had an amazing one-night stay. Enjoyed the pool and hot tub, a brilliant view from the high floors (nice view of downtown Calgary including the Bow Building and the Calgary Tower), and one of the comfiest beds I've slept in in a long time. All the staff we came across were great especially Sherrie, thanks for helping make our stay extra-special. Shoe & Canoe restaurant was a good on-site restaurant particularly the happy hour (but would appreciate a beer listing of what's on draft, apparently they don't want anyone to order the draft beer? perhaps that's why mine was stale and flat).
Location was great, quick easy walk to the riverfront (including Prince's Island Park), and anything happening downtown (we were at the Chinook Blast festival in minutes on foot). Great to have free underground parking on weekends.
Read more
Date of stay: February 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
One night stay en-route to the Rockies as part of a tour group. The Hotel itself was good. Large Room with Fridge, Tea/Coffee facilities, Iron and Ironing Board but no safe. Fair amount of sockets & USB ports etc. Fair size bathroom with lovely shower cubicle housing an overhead rain shower and hand attachment. Bit sparse on toiletries but as we only had a one nighter it didn't really bother us. The only slight complaint about the room was it is situated above the local fire station which if there was an emergency during the night it would be quite noisy especially as the windows didn't fit very well and offered little sound proofing to regular traffic noise etc. Didn't eat or drink in the hotel other than Breakfast and this is where my main gripe lies. As we were part of a group we didn't get to see the breakfast room but were shunted into the bar area to be offered a set cooked breakfast. No cereals, fruit, yogurt etc that you would normally expect. I can appreciate that our tour operator may not have paid a lot for the breakfast but it was the staffs attitude that made it worse. It was quite chaotic and when we asked if there was any cereals they did, in fairness, find us the last pre packed Kelloggs cereal boxes but even then we had to ask for some milk to put on them. When we asked if there was any orange juice we were told "that's extra". So we had to make do with water. One of our group asked if there was a vegetarian option and she was told to leave the bacon and sausages on the side of her plate! If you're an independent traveler you will probably find the regular breakfast ok but we all felt glad that we were only here one night.
Read more
Date of stay: August 2022
Value
Location
Service
Room Tip:Â Avoid the fire station side.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Delta Hotels Calgary Downtown
Responded Sep 4, 2022
Dear holidayfan55, It was a pleasure welcoming you and your group to our hotel. While you liked some aspects of our property, we regret your disappointment with our breakfast and that it did not meet your expectations. We have shared your remarks with the food and beverage team as we continually strive to improve our guest experience. We are also sorry for the unpleasant experience you had with our associates. We are grateful for your patience and will address your comment with the appropriate individuals to ensure this does not happen again. Thank you for your feedback, and we hope to have the opportunity to ensure your next visit is outstanding in every respect. Richard Main General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed twice at the Delta By Marriott Downtown in recent months after not staying there for a long time. The hotel looks much different from our stay a number of years ago. It has been beautifully updated and our suite the first time and large double king room the second time were both lovely, spacious and modern. Good underground parking and the location is walking distance to most downtown spots. We ate at the Shoe and Canoe restaurant both times and enjoyed the warm atmosphere by the fireplace with friendly service and enjoyable meals. Due to Covid restrictions the pool has been closed and breakfast service was limited to the Starbucks downstairs. We used the app to order our breakfast and delivery was very prompt. Would definitely recommend this downtown hotel.
Read more
Date of stay: February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed there for 3 nights. The pricing does not match the quality. On the first day, at about 1:30pm there was a 'drill fire alarm' for staff, for about 30 minutes with very loud announcements and 1-2 minutes breaks between the announcements and extremely loud fire alarm signals. I wanted to sleep as I had a bad night and early morning that day, needless to say, it was impossible and if I had to work and had a meeting, it would have been a disaster. Nobody told us about the alarm and when I called front desk and explained how unreasonable this experience was for $300/night they apologized and promised that their manager would call to talk to us. Nobody called and we were not provided with any discount after that. In terms of cleanness, it is also not the best, towels were grey colour and did not look very clean; our bed was not done well with fitted sheets upside down, pillows are very poor quality. There was no a rob or slippers in the room and we had to ask for them and the rob was a very poor quality and looked very old and grey. Staff was very nice and food was ok but I would not rate it a 4-star hotel. Location is not the best either - lots of agressive homeless people around and central fire station right downstairs. Very disappointed with our experience.
Read more
Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Last minute decision to stay here and very happy we did! Excellent customer service and a very nice, clean room. I would suggest getting a room on the south side of the hotel so that you have the best view of downtown, including the Calgary Tower.
We walked to various spots from the hotel and thought the location was perfect. The river is just a few blocks away as is the Glenbow Museum, Telus Convention Centre and the Calgary Tower. Lots of trendy coffee shops, restaurants and clubs nearby as well. Underground parking (for a fee) is available, and we never had to wait for an elevator.
Just a great experience all around and we would definitely stay here again!
Read more
Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was our first time staying at this hotel and we had a very pleasant stay. The front desk staff was friendly and had us checked in fairly quick. Their self parking is super easy with an underground lot and elevator access that takes you directly into the lobby. We originally booked a king bed guest room although since I was a platinum Convoy member, we were upgraded to a 1 bedroom junior suite. We also received access to the Elite Lounge on the 24th floor, which was a very nice perk as we didn’t even now this hotel had a lounge. The room was great and had a good amount of space. It also felt clean, which in this day and age is always a plus. The bathroom was a good size with plenty of counter space for our items. The living area had a few seating options as well as a nice sized desk. The couch even pulled out into a sofa bed which could be good for small families. The bedroom had a good amount of space and the bed itself was very comfortable. The main reason for not giving 5 stars was due to there being a fire station right at the bottom of the hotel. So all throughout the night, you heard the sirens blazing as they rolled out of the station. Nothing a little white noise machine couldn’t help but still was a little annoyance from time to time. Overall though, we really enjoyed our stay here and would most certainly stay here again when our travels bring us back to Calgary.
Read more
Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Delta Hotels Calgary Downtown
Responded Apr 14, 2022
Dear rockchalk10, It was a pleasure having you at Delta Hotels Calgary Downtown, and we thank you for being a Marriott Bonvoy Member. We are glad you enjoyed your room upgrade and that you were impressed with your immaculate and well-appointed suite. We value your observation regarding the noise from outside our hotel and apologize for the inconvenience it caused. We have taken note of it as we plan for future improvements to our accommodations. Thank you again for your patience, and we hope to see you again whenever your travels bring you back to Calgary. Richard Main General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I have never been to Calgary and we looked forward to exploring for a long weekend getaway. We were looking for the perfect central location, close to city transit and the sights to see and the Delta Marriott did not disappoint! It is almost directly on the Bow River, on the edge of Chinatown and also on the bus route from the airport. If you are coming from the airport, you can actually take route 300 which leaves hourly from the main terminal and it will drop you off less than a block from the hotel for $3.75 cents per person. The ride from the airport will take about 35 minutes and there was plenty of room on it.
Upon arrival we were quickly greeted by the front desk staff with a friendly smile and welcoming manner. It was a fast check in and seamless. Our room was a King Room, river facing view on the 25th floor with access to the Elite Pantry. If you have this option in your reservation choices, take it....well worth it! The Elite Pantry replaced the Club Lounge set up and it was a fantastic option for us especially in the morning before heading out for a day of exploring. I completely forgot to take pics but there was breakfast offerings, kettles for boiled water, an entire refrigeratetd cabinet full of non-alcoholic beverage options, a coffee machine with a bunch of options, a microwave and lot of snacks (cookies, chips, fruit cups and hard candy).
If you are looking for location and excellent customer care, look no further! We will return in a heart beat.
Read more
Date of stay: June 2022
Value
Location
Service
Room Tip:Â Choose the Elite Pantry rooms!!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Marriott, Guest Services / Front Office at Delta Hotels Calgary Downtown
Responded Jun 7, 2022
Dear Kelly P, Thank you for allowing us to host your first visit to Calgary. We are so happy that our location was exactly what you were looking for and appreciate you highlighting it as well. It is also a pleasure to know how impressed you were with our warm and welcoming hospitability and your river-facing room with access to our Elite Pantry serving the best of the breakfast options. It was our pleasure to welcome you and your husband to Delta Hotels Calgary Downtown, and we look to your return. Thank you again for a great review and for recommending us online. Richard Main General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Seaford, United Kingdom67 contributions46 helpful votes
We were booked in as part of a package but no credit card details were asked for or taken, and there was no question as we left that we might owe anything or need a refund on our card. We used a pre-loaded credit card in the restaurant. The building works will have finished by now!
There are more places to choose from in the Calgary area.
PRICE RANGE
C$206 - C$378 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
delta calgary, calgary delta
LOCATION
CanadaAlbertaCalgary
NUMBER OF ROOMS
395
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
