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Sandman Hotel Calgary City Centre

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Traveller (208)
Room & Suite (85)
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About
Location
Cleanliness
Service
Value
Centrally located in Calgary's business district, and a short distance from Calgary's retail and entertainment district, Sandman Hotel Calgary City Centre is the ideal place to stay whether you are travelling for business or for pleasure.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Centrally Located
Safe
HOTEL CLASS
Hotel links
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Offers & Announcements:Free Breakfast + 20% Off
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929Reviews
239Photos
8Q+A
100Room tips
Traveller rating
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Popular mentions
Hotel's Favourite
Great hotel which has been newly renovated with a stylish modern decor with comfortable beds and linens. The staff was super friendly! It's conveniently located on the light rail transit system. There's also a Moxie's on site.
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Response from GMSandman26, General Manager at Sandman Hotel Calgary City Centre
Responded 2 weeks ago
Hi Raina, Many thanks for your review. I am delighted to hear you enjoyed your stay with us and look forward to welcoming you back soon! Tracey Smith General Manager
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Our experience with this hotel was horrible and the customer service left a bad taste. To start good luck finding the underground parking. There is no signage and the entire outside of the hotel is under construction. Once we finally got parked and walking to the elevator, I
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Response from GMSandman26, General Manager at Sandman Hotel Calgary City Centre
Responded Dec. 3, 2018
Please accept my apologies once again for the unsatisfactory stay and rest assured that all issues mentioned have been addressed. Thank you for taking the time to speak with me. Best regards, Tracey Smith General Manager
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This place is absolutely disgusting! When we arrived we noticed there was an issue with the elevators. It took 35 minutes to get one. When I brought it up to the front desk staff she apologized and said we could call down and have one sent up to us when we needed? What century
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Response from GMSandman26, General Manager at Sandman Hotel Calgary City Centre
Responded Dec. 3, 2018
Good day, Thank you for taking the time to review your stay with us. I also received your email - thank you. Please accept my apologies for the unsatisfactory experience you had with us. This is certainly not indicative of our normal standards and I have addressed the elevator issues with the tech we have on site currently working on the modernization of all 4. I will also be following up with maintenance and housekeeping regarding the in room issues. I am hopeful you will give us a chance to redeem ourselves - in which case - please contact me directly at gm_calgary@sandman.ca Tracey Smith General Manager
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My girlfriend and I got snowed in unfortunately there was an car crash on the highway so we decided to stay at the sandman on our wat home to banff... We got a room and about to check in when when discovered we had lock the key in the car along with out bags. It was snowing
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If you want to be woken up at 830 every morning or you like being lied to, then please feel free to book. Currently under renovation and it isnt even on their website. The General Manager wasnt even able to find it. Staff lie to the customer saying construction won't start
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Response from GMSandman26, General Manager at Sandman Hotel Calgary City Centre
Responded Nov. 21, 2018
As I stated when we met in my office - construction had not made the front desk team aware that they would be working on the 17th floor yesterday. No one lied to you and at your request I had them stop the demolition immediately. I am sorry that the lack of communication impacted your stay. Tracey Smith General Manager
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Photo provided by managementSandman Hotel Calgary City Centre
Standard 2 Doubles
kind bed
soft lighting
Waiting area outside lift on floor 23
Corridor of floor 23
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12345617
Do you pay during check-in or during check-out? Or do you guys require a deposit?
We booked and paid Expedia in advance. No deposit was asked when we checked in. Hope this answered your question.
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How much is parking Friday and Saturday nights?
Sat Sun flat rate is $8/night
1 vote
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How is the swimming pool? Thanks!
The swimming pool wasn't very good. The hot tub didn't have any jets and the pool area was small.
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Parking for motorcycles?
Yes - $24 per night Monday to Thursday and $5 Friday-Sunday.
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Do you provide shuttle service from the airport to the hotel?
Just up a couple of blocks across from the Calgary Tower you can catch the Calgary Bus that runs to the airport. You just use a regular bus ticket and it drops you at departures at the airport. The cost for two of us was around $7. They are great with this info at the front desk.
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12
"Stay elsewhere"
"ask for a high floor!"
"Ask for a room on on the already renovated floors."
"Ask for a renovated room- as the hotel is mid development."
"Be careful when booking on line, we were directed to a US based site and the rate was quoted in US dollars so that was a bit of a surprize."
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12345620
PRICE RANGE
US$79 - US$177 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sandman hotel calgary
LOCATION
CanadaAlbertaCalgary
NUMBER OF ROOMS
300
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